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BBC iPlayer Bandwidth Explosion Bodes Ill For ISPs

penfold69 writes "Dave Tomlinson is one of the network gurus at PlusNET PLC, a Tier-2 ISP in the UK. He recently put up a blog post about the ramifications of the BBC iPlayer for the ISP industry in the UK. The post makes some very interesting reading regarding the bandwidth usage triggered by the iPlayer, and raises timely questions about the Net Neutrality debate. The Register also picked up on this story with a good review of who is going to have to pay for all this legal video streaming."

54 of 249 comments (clear)

  1. Copyright or Tech? by zotz · · Score: 4, Insightful

    Could we do a better job if we could cache intelligently and do p2p and whatever else made sense in the absence of copyright restraints on the setup?

    all the best,

    drew

    --
    FreeMusicPush If you want to see more Free Music made, listen to Free
    1. Re:Copyright or Tech? by Anonymous Coward · · Score: 4, Funny

      But that would be the smart thing to do!

    2. Re:Copyright or Tech? by MightyYar · · Score: 2, Interesting

      unless everyone at your house or office always listens to the same thing (kinda defeating the purpose, I would think) I think that the idea is if you receive the feed from the closest people on the network, avoiding the need for the ISP to use the more expensive connection to the overall internet.

      Of course, I think that the ISPs will just set up mirrors internally to accomplish the same goal. It HAS to be cheaper to mirror the BBC/iTunes/etc than to buy all that bandwidth. I don't think that the providers would object, either, since it reduces their costs as well.
      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    3. Re:Copyright or Tech? by Shakrai · · Score: 4, Informative

      avoiding the need for the ISP to use the more expensive connection to the overall internet

      That's why major ISPs peer with major content providers instead of trying to use their main edge connections to pull down all of that traffic. Here in the states I know that Roadrunner at least (possibly others, though I don't have direct experience with them) is working on building out their own nationwide IP network and relying less and less on their Tier 1 provider (Level 3).

      I think peering arrangements like this will prove to be more fruitful in the long run then trying to cache the data locally. It's a hellva lot easier to peer with Youtube/Netflix/the BBC/what-have-you then it is to try and mirror terabytes of content on your own network and keep it up to date.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    4. Re:Copyright or Tech? by h4rm0ny · · Score: 3, Insightful



      What I don't get is where this cost of x pence per Gb comes from. If an ISP has the wires and the routers all running, why does it cost extra to be sending more data? I see that you might ramp up electricity costs slightly in the systems that route this data when it's processing lots of packets, but I have trouble seeing this being the source of the cost.

      Once the infrastructure is in place, then where is the big cost? That's what I'm not getting.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    5. Re:Copyright or Tech? by Shakrai · · Score: 4, Insightful

      Bingo! You hit the nail on the head.

      Bytes don't cost money. The capacity to transfer them does. That T-1 costs the same amount of money sitting idle as it does running at 100% 24/7.

      To be fair, the ISPs wind up paying higher costs because they have to purchase more capacity when their users adopt higher bandwidth applications -- but this idea that bytes have a direct cost that can be calculated is absurd. A byte of data is not the same thing as a kilowatt hour or liter of gasoline.

      In any case, I don't see how they think they can get away with not investing in network upgrades. Is innovation on the internet going to stop because ISPs would rather rest on their laurels cashing checks instead of investing in infrastructure upgrades for the next killer app?

      The standard response to "increase bandwidth" is "P2P apps consume all available bandwidth, increasing bandwidth won't solve anything", but that response overlooks the fact that you aren't automatically obligated to increase the bandwidth provided to end users. Improve your core network while keeping your customers in the same bandwidth tier they currently have and you'll solve the problem of p2p bogging things down.

      It would be a lot more fair to provide a 3.0mbit connection that actually delivered what it promised then it is to provide a 10.0mbit connection that achieves that speed at the expense of your neighbor.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    6. Re:Copyright or Tech? by teh+kurisu · · Score: 4, Informative

      Ian Wild, a PlusNet employee, left the following comment on TFA:

      It would make no difference whether we had the content stired on our network or whether it is served directly by the BBC. We have great peering links with the BBC and the cost of transferring the data from them to us is effectviely zero, a well a being very fast. The bottleneck is within the BT Wholesale network and your line speed.

      All of the ISPs costs come from the BT Central pipes, which link the exchanges around the country with the ISPs network. Because each customer has their own 'tunnel' through this network there is no further significant efficiency to be had with the current infrastructure as provided by BT.

      Not entirely sure what the implications are for caching solutions, but it sure is interesting.

    7. Re:Copyright or Tech? by Brian+Gordon · · Score: 2, Insightful

      I'm sure the IETF is pulling their hair out (along with slashdot), but the reason that ISPs don't deliver on their bandwidth promises is because they can get away with it. They make more money oversubscribing their bandwidth and not giving you what you pay for. So that's what they do. That's the price of freedom- capitalism.

    8. Re:Copyright or Tech? by tlhIngan · · Score: 5, Informative

      The standard response to "increase bandwidth" is "P2P apps consume all available bandwidth, increasing bandwidth won't solve anything", but that response overlooks the fact that you aren't automatically obligated to increase the bandwidth provided to end users. Improve your core network while keeping your customers in the same bandwidth tier they currently have and you'll solve the problem of p2p bogging things down.


      That's half the problem

      The other half is stuck in the last mile. Cable is a bad way to upload a lot of data. Sure there's a lot of bandwidth, but cable has very poor uploading characteristics. Just a few people in the highest paid tier of service using all the upstream can easily deny the rest of the people of the node access to the Internet.

      It's not just the ISP, but the last mile technology used. Cable and DSL came about with the assumption that most people download way more than they upload. Unfortunately, Bittorrent doesn't do this (if you want a good ratio, you have to upload as much as, or more than you download). A few people paying for 10M/1M service in a cable node can easily take down the entire node.

      You may notice that the companies having issues with this tend to be cable companies. Shaw (BitTorrent throttling) and Rogers (encrypted traffic throttling) in Canada (two largest cable companies), Time-Warner Cable (iTunes throttling, byte metering), Comcast (RST packet spoofing for P2P), amongst others. Cable just can't handle the upstream component of P2P.
    9. Re:Copyright or Tech? by Shakrai · · Score: 4, Interesting

      They make more money oversubscribing their bandwidth and not giving you what you pay for

      There's nothing inherently wrong with over subscription -- it would be pretty stupid to pay your Tier 1 provider to provide a dedicated 3.0mbits for Grandma who only wants to check her e-mail -- the problem starts when they try to cheap out and use a bad oversubscription ratio.

      To be fair, a few years ago nobody could have seen the rise of p2p (though foresight should have predicted the rise of streaming video), so that probably changed the ratios they should be using. I lose all sympathy for them though when they whine about how much money upgrades cost.... most of these outfits (here in the states anyway) are literally swimming in profit. It's not as though they are running their businesses in the red and can't afford to invest in upgrades.

      Beyond that, I really don't understand this push to "shape" p2p traffic. Wouldn't it be much more fair to just give your customers the highest amount of bandwidth that you can provide them with and allow them to use it as they see fit? What's the damn point of raising the speed again and again if you can't actually provide it to your end users?

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    10. Re:Copyright or Tech? by Shakrai · · Score: 2, Interesting

      It's not just the ISP, but the last mile technology used.

      That excuse only goes so far. There are ways with DOCSIS networks to mitigate this. The easiest way is to allocate more channels on the HFC plant to HSI services. A more expensive option would be to split your network into smaller nodes so less customers are connected to each coax segment.

      Cable and DSL came about with the assumption that most people download way more than they upload

      That's still a valid assumption, even with p2p. I leave all my torrents running until I've hit at least a 3.0 ratio, but at the end of the day I still download more data then I upload (mainly due to streaming video). I have often wondered why there isn't a provision with DSL (dunno if it would work with cable) to dynamically shift the bandwidth as needed between upload and download. It doesn't seem like that would be technologically impossible to achieve.

      A few people paying for 10M/1M service in a cable node can easily take down the entire node.

      Hell, even at 5M downstream it takes less then eight users to peg the DOCSIS node. At the end of the day though, the ISP shouldn't be offering that tier of service if they can't actually provide it.

      Time-Warner Cable (iTunes throttling, byte metering)

      Actually, the argument that I heard about Time Warner is that they are more scared about streaming video undercutting their cable business then they are about being able to provide the bandwidth. If that's actually the case then I find that hugely ironic -- they've been beating up on the telcos pretty badly by pulling people away from POTS and onto their VoIP product. It would be poetic justice if they found one of their key revenue streams threatened by new technology.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    11. Re:Copyright or Tech? by Shakrai · · Score: 2, Informative

      I don't know if is true or not, but I've read that the holders of the major backbones do charge per GB for their use. Your ISP (unless it's a backbone holder) does have to pay per GB.

      It's not true. They are typically priced for capacity and not per byte. Go take a look at the Wikipedia IP transit article.

      End result: That bittorrent user pegging his connection at 3AM probably costs the ISP next to nothing. The peak user might have some sort of cost (since they rely on oversubscription) but it doesn't cost nearly as much as they would have us believe.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    12. Re:Copyright or Tech? by penfold69 · · Score: 5, Informative

      Ian's reply is bang on.

      Those of you in the US will not be familiar with the UK internet backbone arrangement.

      The overriding majority of cost for a UK ISP is the 'backhaul' from the consumer in their house, to the ISP network.

      Peering with other ISPs, Backbones and content provider is *very very* cheap, as they practically all peer into Telehouse via LINX.

      As Cable rollout is severely limited in scope in the UK, the majority of internet traffic is routed via BT from the consumer to the ISP network. BT have a fixed base price plus a per-GB charge for this facility.

      Thus, it costs the ISP to transfer data to the consumer. Caching only helps to reduce the traffic at the ISP peering points (which have negligible cost). It doesn't help reduce the cost to transfer that information to the consumer.

      The other alternative to BT is to use LLU (Local Loop Unbundling) providers. These ISP's have installed their own DSLAMs in the various BT exchanges, and rent 'backhaul' off of BT at more favourable rates than paying BT for the entire ATM circuit back to the ISP.

      However, the LLU providers are still charged a per-GB fee for the rental of the backhaul.

      This means that every bit of traffic passing from an ISP network to the consumer costs a set amount. This is where contention is used heavily (and by BT not by the ISP, actually).

      Multicasting won't help, as each multicast stream still needs to be transferred over this backhaul to the consumer, with BT charging for each GB.

      Yes, it's retarded, but yes this is how the UK internet industry works.

      B.

      --
      Beer Coat: The invisible but warm coat worn when walking home after a booze cruise at 3 in the morning.
    13. Re:Copyright or Tech? by ps236 · · Score: 2, Interesting

      All ISPs give DSL lines with a contention ratio. That means that several users share an certain amount of bandwidth. So, a typical 'home user' contention ratio may be 50:1. So, there are 50 users sharing a 'block' of bandwidth. This is well known, and typically described when you are buying a DSL connection.

      Usually that's not an issue, most of the users won't be using the internet at the same time, and most of the ones who are will be doing low bandwidth things like browsing websites or downloading email. The issue comes when large numbers start doing high bandwidth things such as streaming or file sharing.

      If you aren't happy with that, you could buy a business DSL connection, which may have a 20:1 contention ratio (that's what I do). It costs about 3 times more than a home user connection, but I potentially get 3 times more bandwidth (as well as no 'fair use' limits)

      I suppose if people wanted it, ISPs could provide a 1:1 contention ratio, but how many people would be willing to pay 50 times more than a home user connection for that? You could get a T1 leased line for that sort of price.

      So, you do get what you pay for, and as long as ISPs honestly publish their contention ratios, it's your own fault if you don't get what you wanted.

      Contention ratios are generally a good idea to give people fast internet connections at a lower cost. If ISPs do traffic prioritisation fairly (eg the first 1/50th of the bandwidth block that you use has a higher priority than any excess) then I don't see that anyone has any right to complain (ISPs or customers). This doesn't need to be against net neutrality, you don't prioritise based on the type of data, just the amount.

      Usage limits are another issue, and I *do* get annoyed when you get adverts like 'Unlimited Internet for £15 a month' and then in tiny writing "(fair use limits of 20 GB per month apply)". These should be cracked down on IMHO, but contention ratios are sensible and fair.

    14. Re:Copyright or Tech? by edmicman · · Score: 2, Insightful

      FFS, so as iTunes movie downloads and streaming HD video become more popular, the solution is for the home consumer to buy business class lines?!? Rather than the friggin' ISPs to actually adapt to increased usage requirements?!?

      If I ran a taxi service and started being unable to meet the demand of people wanting transport, would I turn them away or limit how many passengers could ride in my car? Or would I consider adding more cars to my fleet to meet demand?

    15. Re:Copyright or Tech? by Shakrai · · Score: 2, Informative

      Oh eat shit and die, sorry to be rude, but this is all bullshit. These beliefs are why people seem to actually buy into this net neutrality bullshit.

      Ah, you must be from the school of 'any beliefs contrary to my own are bullshit'. Ya know, you have some perfectly valid points and that extra little insult really wasn't called for.

      And yes, I work for an ISP.

      Congratulations. I used to be in the business too. I worked for a small town ISP with a whooping 4 T-1s (6.0mbits) of edge capacity. We had to deal with the Napster and Kazaa kiddies sucking up all of our resources -- and we managed to do it without charging per-byte or interfering with specific protocols. We did this by being up-front with our customers and selling them the amount of capacity that we could actually provide (256kbits). We didn't try to sell them 6mbit connections while using the fine print to say they'd never actually achieve that speed. We allowed them to go above 256kbits as available but we never told them that we were selling them more then that.

      Where does this belief that ISPs are insanely rich, money grubbing cheapskate operations?

      I dunno, maybe from the SEC filings of companies like Time Warner and Comcast showing hundreds of millions of dollars in net profit? I don't pretend that applies to a smallish operation such as the one that you've described but I do get extremely skeptical when an outfit the size of Time Warner tries to convince us that they will go broke if they upgrade their networks.

      Sorry to be so rude, but it is this uninformed bullshit that everyone buys into that has net neutrality on the verge of becoming a truth. Kiss VOIP goodbye, I won't be able to give priority to VOIP carriers anymore, I won't be able to reduce priority to Bit Torrent anymore so your video games work, even when your neighbor is beating the shit out of the backbone.

      Then don't fucking over-sell your capacity by that amount! If you can't provide 10mbit connections to your users without impacting performance then provide them with 8mbit connections instead.

      And net neutrality has nothing to do with being able to give VOIP priority over HTTP/Bittorrent. Net neutrality has to do with ISPs (both large and small) attempting to charge both sides of the connection (recall AT&T/BellSouth's musings about charging Google to reach their customers). Most sane people (myself included) aren't going to get upset if VOIP gets priority over bittorrent during peak hours. I am going to get upset if you go from 'best-effort' delivery of my bittorrent packets to forging RST packets to end my connections.

      you uninformed luser

      Yeah, that's productive.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    16. Re:Copyright or Tech? by ps236 · · Score: 2, Insightful

      If you need more bandwidth, what's wrong with the ISPs expecting you to pay more than someone who uses less?

      If you ran a taxi service and someone wanted 20 people to be taken from A to B, you wouldn't just charge them for 1 car's worth of people, you'd charge then for however many cars it took.

  2. Multicast? by Zarhan · · Score: 2, Interesting

    I always thought that BBC had Multicast-BGP arrangement with the participant ISPs? Isn't this perfect application for multicast? It would be nice if bandwidth would only be consumed once, and duplicated at branching points, not unicast from BBC's network to all customers individually.

    Skimming the article I couldn't find info on whether this is archived-videos type service like Youtube, or for streaming the same over-the-air broadcast that you could pick on normal TV - assuming the latter since the charts talk about "BBCW_1", (assuming these are channels).

    1. Re:Multicast? by Ochu · · Score: 4, Informative

      The BBC iPlayer is a Youtube-style service. It contains every in-house and second-party programme broadcast in the last week, and selected shows older than that; mainly previous episodes of series that are ongoing.
      This is distributed in two ways: the first is a flash video player, modelled on youtube, that shows the videos low-res in a browser window. The second is a via a kontiki P2P system, which allows users to download DVD quality DRMed videos onto their (currently Windows, Mac soon, Linux almost certainly never) computer.
      The BBC also do multicast via several ISPs, but this is almost completely unpublicised, and apart from news, nigh-on content free.

    2. Re:Multicast? by IBBoard · · Score: 5, Interesting

      The BBC iPlayer lets you download content for a week or a month after it was shown on the channel, as well as letting you stream it. The iPlayer then starts a background service (which is always running) which uses P2P to distribute the files you've downloaded to others. It saves the BBC bandwidth, but it does mean it'll chew your bandwidth allowance if you use it a lot or have Windows running and don't kill the process.

      Multicast would be a good idea for live broadcasts, though.

      Not that I actually use any of it - my wireless and 2GB cap wouldn't cope. A co-worker found the "always running, even when iPlayer isn't" service recently, though.

    3. Re:Multicast? by Ford+Prefect · · Score: 3, Interesting

      This is distributed in two ways: the first is a flash video player, modelled on youtube, that shows the videos low-res in a browser window.

      In my suspiciously successful attempts at using this aspect of iPlayer outside the UK, I discovered the actual video data being sent from an Akamai-controlled IP address. So presumably, if ISPs want to control bandwidth usage from this source, they'd just need to host an Akamai node thingy?

      The video quality for this 'lesser' iPlayer is still pretty good. I clocked it at about 100kB/s (i.e. ~800kbit/s) - it looks okay fullscreen if you're using the computer as a telly. Haven't tried the Kontiki thing yet - I've been doing this on my Macs...

      --
      Tedious Bloggy Stuff - hooray?
  3. Sometimes supply drives demand by SatanicPuppy · · Score: 3, Interesting

    And sometimes demand drives supply.

    Speaking as an American, where all our telecoms basically conspire to screw the consumer and offer substandard bandwidth, I long for the day when the demand for bandwidth surpasses the ability of their crappy networks to handle it, sparking an all out bandwidth arms race amongst providers desperate to cater to the needs to demanding consumers. I dream of the slug-like cable and phone companies being driven under by agile local providers...It will get to the point where small networks will be able to compete, because the advantages of a giant infrastructure are of limited use in a local environment.

    So pardon me if I don't give a crap if the little ISPs are feeling the pinch. If they'd used a little foresight, they'd have plenty of free bandwidth.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    1. Re:Sometimes supply drives demand by palegray.net · · Score: 2

      I dream of the slug-like cable and phone companies being driven under by agile local providers You mean the agile local providers who buy their bandwidth from larger suppliers, and then proceed to oversell it to maximize their profits (or even just be competitive enough to stay in business)? Right, that's gonna work out real well...
    2. Re:Sometimes supply drives demand by CRCulver · · Score: 2, Interesting

      I don't know if Americans will have such a huge demand for bandwidth anytime soon. I spent a lot of time in Eastern Europe, and there people get around the lack of CDs and DVDs for sale legally (and their lack of money) by downloading huge amounts of music or films, ever-expanding their tastes and knowledge of the canon of art. Meanwhile, a lot of my friends in the U.S. have responded to the high price of CDs and DVDs by simply not buying much music or film these days, but when the occasionally feel like seeing or hearing something new they just get an authorized copy.

  4. It should be the ISPs that pay by teknopurge · · Score: 5, Insightful

    Most advertise "unlimited bandwidth" or "unlimited transfer". Now that fine-print isn't going to save them.

    Live by the marketing hype, die by the same.

    Regards,

    1. Re:It should be the ISPs that pay by Telvin_3d · · Score: 3, Insightful

      Why? Because whether my monthly bill covers the ISP's cost for the month is not my problem. They have entered into a contract with me. I signed a piece of paper that said that in exchange for X amount of dollars, I get a certain connection speed. Sometimes caps may be listed as well. Fair enough as long as it's in print. It's a contract that both parties have agreed to. One party pays, and the other provides a service.

      Now, when the ISP comes back and tells me that they can't actually afford to keep up their end of the deal, why shouldn't I be mad? If they couldn't afford to sell me what they did, they should not have advertised it.

      By advertising false rates and then not complying with their contracts, the ISPs are preventing me from shopping around to find the deal that best suits my needs.

    2. Re:It should be the ISPs that pay by Lonewolf666 · · Score: 3, Interesting

      The dishonesty is reason enough to be annoyed with them. Actually, I think the behavior of some ISPs borders on fraud and it could be much worse for them than a few people hating them:
      They could get sued (happened to Comcast recently, sorry I can't find the link anymore) and maybe end up having to pay large damages.

      There is also another way of offering 20mbps and not have it overused:
      Sell 20mbps for the first 50 Gbyte/month and make the limitation clear in your advertisments. Throttle those who exceed it to dial-up speed... and announce that in advance as well. That would make it a fair deal, and anyone who still runs into the limit won't get much sympathy from me ;-)

      --
      C - the footgun of programming languages
  5. I will! by styryx · · Score: 5, Insightful

    I'll pay... or more to the point, I have paid.

    "unlimited" was part of the title of my service plan; so, unlimited bits at the contract rate or I get to sue!

    There is no neutrality issue; what we are debating is greed(or incompetence coupled with back tracking and lying) in newspeak!

    1. Re:I will! by Jaysyn · · Score: 4, Funny

      ...for very small quantities of "unlimited"

      --
      There is a war going on for your mind.
  6. Pure moaning by Anonymous Coward · · Score: 5, Insightful

    The post makes some very interesting reading regarding the bandwidth usage triggered by the iPlayer

    It really wasn't that interesting. He mostly just shows you a bunch of network traffic graphs.

    raises timely questions about the Net Neutrality debate.

    His argument basically boils down to "Waaa! Customers are actually using their internet connections! The BBC has lots of money, give some of it to us! Waaa!".

    This particular ISP may be bitching and moaning but frankly that's because they're discovering they can't compete. Virgin Media (Cable) recently announced a UK-wide upgrade for all of it's customers. My currently 4MB connection is going up to 10MB. I don't hear the any bitching from them, and they clearly wouldn't be doing it if bandwidth was really a problem.

  7. Cost vs. Benefit by the4thdimension · · Score: 2, Interesting

    Push the cost off on the end-user and the ISP will benefit. All kidding aside, this would be a pretty huge non-issue if they sucked it up and went to fiber like they have been told to do time and time again. The problem here is capping bandwidth usage in areas where it was previously uncapped encourages users NOT to use a high-bandwidth service like iPlayer which is bad for the BBC's business model as well as many other downloading/streaming sites. Places which allow you to download music and movies legally for pay(iTunes for example)stand to take a huge business cut because people will only download the bear minimum.

  8. The usual suspects, one would hope... by Nursie · · Score: 5, Insightful

    The BBC pay their ISP, the consumers pay theirs, everyone in between negotiates traffic prices between themselves. Where exactly is the problem?

    The only issue I can see is that dishonest ISPs want to keep charging their customers the "Unlimted* Fast** internet for the low low price of $X a month!", whilst either denying them the service being advertised by throttling some traffic, or charging the server side twice, once for the real cost and once for "access to consumers".

    It's greed and weaseling out of advertised services, pure and simple.

    1. Re:The usual suspects, one would hope... by apathy+maybe · · Score: 2, Insightful

      This.

      The answer is obvious, and the answer is the same whenever this sort of question comes up.

      It is the same for Bittorrent, it is the same for multi-player games, it is the same for email.

      The only thing about this that is different is that you see a website which potentially has millions of users (how big is the UK again?) all of whom are downloading large amounts. (Actually, seeing as this is the BBC, I guess the UK TV subscribers are going to be paying, along with the UK tax-payer.)

      --
      I wank in the shower.
    2. Re:The usual suspects, one would hope... by Nursie · · Score: 3, Insightful

      "The only thing about this that is different is that you see a website which potentially has millions of users (how big is the UK again?) all of whom are downloading large amounts."

      60 ish million folks in the UK.

      This sort of thing will only get more common as time goes on a people use the net for ever more and bigger media. Personally I think ISPs need to do more to bite the bullet and price their services honestly, rather than pricing them cheap and then coming up with a million and one reasons you can't have what you thought you'd paid for.

  9. We'll all be throttled by allcar · · Score: 4, Informative

    I've just had an upgrade from Virgin Media to 20Mbps. I do get that speed, too. Trouble is, after I've downloaded a gig or two, I get throttled back to 5Mbps until midnight. Virgin reserve the right to tweak these parameters at their own convenience. I guess that is the future we have to get used to.

    1. Re:We'll all be throttled by AKAImBatman · · Score: 2, Insightful

      what are you downloading that is a gig or two PER NIGHT?
      Try renting a movie from iTunes. That's a gig right there. Granted, not everyone watches a rented movie each night, but the equivalent of two hours of television works out to a similar data transfer rate.

      I know a gigabyte of transfer sounds like a lot, but we're living in different times. Delivering media over the Internet means that the infrastructure has to be able to sustain rather large amounts of data delivered to each user on a regular basis. If that means the infrastructure needs to be upgraded, then so be it. Progress cannot stop because ISPs have gotten cold feet about upgrades.

      People, you need to realize that a gigabyte of transfer per day is no longer the exception, it's the rule. The sooner we accept that and move to supporting it, the sooner all our lives will improve.
    2. Re:We'll all be throttled by mariushm · · Score: 2, Informative

      Someone who can afford to pay 4 dollars for a minute can easily burn that bandwidth each day.

      For example see this : Amazon Unbox Movie Rentals

      File Size 2.3 GB
      Bitrate 2500 kbps
      Aspect Ratio 2.35:1
      Audio Channels 2


      If I have the highest plan that my ISP offers me and I can afford to pay four dollars to rent a movie, why should my ISP restrict me from using my bandwith legally? They've set the prices and have a contract with me, they should fulfill their part of the deal without moaning.

  10. I'd hesitate to call The Reg "good" on this one... by Svartalf · · Score: 5, Insightful

    The reality is that that "extra penny a minute" that they "eat" is because they didn't PLAN on you using the bandwidth that
    the ISPs promised you and then seriously overbooked for a major profit. It's not that the claims weren't true on the networking
    solutions being better overall- it's that greedy people didn't implement what they claimed and pocketed the extra, we can't seem
    to get people to move to things like IP Multicast to shed most of that load, and things like the aforementioned.

    I don't go boo-hoo for the ISPs. They knew this was going to eventually happen. They didn't prepare for it. They had the
    chance to do the right thing and they didn't- and still aren't. All in the name of large profits- something that nobody can
    sustain for long, ever. Nobody gets rich quick save by stealing or dumb luck. Once people start remembering that concept
    perhaps sanity will resume...naaahhh...we would never have that, now would we?

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  11. Misguided by Anonymous Coward · · Score: 5, Insightful
    This quote from TFA caught my eye:

    There's another elephant in the room. As we noted here, yesterday, the brave new world of Web 2.0 doesn't generate any meaningful additional income. Social networks illustrate how hard it is to get advertising revenue even with a mass audience. It's the dirty secret the technology utopians never like to talk about. The reason it bothers me is what it implies: that everything should exist in order to generate a revenue stream. That a social network can't exist just for its own sake. Or even that a site whose ad revenue is enough to cover costs (hosting, etc.) but not turn a gigantic profit, is somehow a failure.

    The idea that everything must be monetized to have value is irksome and tiring. This fallacy permeates the article and is, in my opinion, why the article sometimes misses the mark.

    I think it's also interesting to note that the main point of the article is "ISPs, who are in the business of selling connectivity and bandwidth, are doomed because the demand for connectivity and bandwidth is large and getting larger." Imagine how silly it would be to say "grocery stores, who are in the business of selling food, are doomed because the demand for food is large and getting larger."

    The fact that demand is increasing would be a good sign for most industries. (Perhaps the ISPs view it as a bad thing only because they are so accustomed to over-selling their networks and not having customers actually use what they pay for?) This is not the death knell for ISPs, this is an opportunity for them to compete, expand, and sell more of their product. Until they wake up and understand this, they will keep complaining and deliver shoddy service, I guess. But make no mistake: the consumer thirst for high-bandwidth Internet applications is a good thing.
    1. Re:Misguided by Overzeetop · · Score: 3, Insightful

      I thought about modding you, but it seems more appropriate to reply.

      It's not about existing to generate a revenue stream, it's to provide a return on investment for services offered. There's no magic pot of free money to create cool stuff. Things cost money to create and run. Sure, it may only be $0.05/GB for transmission costs, but somebody paid to put in the infrastructure, set up the distribution, plan and code the software, implement the system, and a zillion other things before the first bit came out the other end. The people who paid for that would like a return on their investment, otherwise they'd go invest in something else that would make money. Don't forget that some of these investors are investing your money - they money you expect to grow so that someday you can retire.

      Utilities, unlike grocery stores, would like to limit the amount of product to their current capacity. Installation of new facilities is wildly expensive, and it is hard to make back that capital expenditure. That's why power companies, for example, give rebates and discounts on energy saving appliances, and have time-of-use switches that they'll pay you to activate during peak (aka expensive) load times. The telecoms are worse off, as they have gone down the dangerous road of selling unmetered service, figuring that nobody would really use their (speed x time), or anything close. Switching back to a metered service is not going to be a happy, but added loads on the system is going to drive costs without additional revenue.

      Is it their own damned fault? Yes. Will the consumer pay for it. Eventually.

      --
      Is it just my observation, or are there way too many stupid people in the world?
  12. good games? by OglinTatas · · Score: 5, Funny

    Crap, I missed Bandwidth Explosion Bodes I and II. Were they any good? Are they available on a Mac?

    Are they some kind of guitar hero/FPS mashup?

  13. Net in just-plain-not-ready-for-VoD-shock! by Sockatume · · Score: 2, Informative

    Anyone who's sat down and looked at their ISP's Fair Use policy will realise that they just aren't set up to provide the speeds they advertise at anything like a decent capacity. Talk of downloads replacing movies is hilarious when your ISP throws a strop when you download more than 5GB (less than one SD DVD!) in a single evening. Seriously, all the bluster about amazing high-speed ADSL networks is completely overstated by the ISPs. They can perhaps provide the advertised speeds of 2Mbps as a peak for a small amount of their customer base at a given time, but the mean network traffic probably only equates to about 128kbps per customer.

    --
    No kidding!!! What do you say at this point?
  14. Look at it from the other direction by vonPoonBurGer · · Score: 2, Insightful
    This quote in the Register piece from the Telco 2.0 analyst just kills me:

    The problem with the current ISP model is it is like an all you can eat buffet, where one in 10 customers eats all the food, one in 100 takes his chair home too, and one in 1,000 unscrews all the fixtures and fittings and loads them into a van as well.

    Well let's flip it around. The ISPs are complaining about the minority who consume massively, when there's no rule against massive consumption? What about the majority of users who are paying for the full buffet but then only consuming the bandwidth equivalent of a light snack? The reality here is that the ISPs want to be able to charge a flat rate to people who underconsume, while charging per GB to people who overconsume, and they shouldn't be allowed to have it both ways. If ISPs want to introduce a consumption-based pricing model, then the cost of access for people who use relatively little bandwidth should go down overall, and somehow I don't see that happening. I have little sympathy for a group of companies that are actively trying to get the best of both worlds at their customers' expense.

    I expect we'll see a lot of hybrid models that are really crappy deals for consumers. For example, Bell Sympatico recently introduced bandwidth fees on top of their already uncompetitive monthly prices. Needless to say, the price per GB ($1.50 per) over your plan's cap is also exceptionally high compared to other offerings in the market. If you go to their support site, you can see such hilarious questions as "How much Internet is included in my plan?" Remember, it's not a dumptruck, it's a series of tubes! Perhaps it's no coincidence that I'm switching from Bell to an ISP with monthly rates, bandwidth caps and overage fees that are actually reasonable.
  15. Re:Cynic in the house. by CarpetShark · · Score: 2, Insightful

    I think you'll find that ISPs would moan a lot less if the telcos weren't charging extortionate fees.

  16. Absurd by damburger · · Score: 2, Interesting

    Firstly, non-UK slashdotters should realise that PlusNet is a pretty lame ISP by most peoples standards, and doesn't have a huge number of users, so can't be taken as a reliable data point.

    Secondly, the whole philosophy behind IPlayer is fundamentally flawed. I am a linux user, who pays the three-figure license fee every year. How dare they say I can't use BBC content I have already paid for how I like? I understand that Auntie gets a significant amount of revenue selling its content to overseas networks - but this is unrelated to the Internet. You can't regulate Jonny American downloading the latest episodes of Dr. Who but you can certainly regulate how much an American TV network must pay to show it. The Beeb is listening too much to traditional media types who don't fully grasp how the internet works. They don't understand to have a public TV service (a fantastic thing in my opinion, and most Britons agree with me) you must allow unrestricted downloads. Britons downloading BBC content are simply utilising what they already pay for. Foreigners downloading the content are extending the reach of British culture. Forcing it through a proprietary system is ridiculous.

    --
    If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
    1. Re:Absurd by itsdapead · · Score: 2, Interesting

      (Sorry for the "and another thing" post - workus interruptus)

      They don't understand to have a public TV service (a fantastic thing in my opinion, and most Britons agree with me)

      The other snag is that "media convergence" - the point in the not-too-distant-possible-future when there ceases to be any meaningful distinction between a networked computer and a TV set - completely and utterly buggers the BBC's "levy funded public service broadcasting" model.

      At that point, the only business as usual solution is to extend the TV license to computers and/or broadband connections: and that my friends ain't never going to happen because not only would it be genuinely unpopular but you'd also have MurdochCorp (who see the BBC as a govenment-subsidised competitor) lobbying and astroturfing against it like mad.

      The BBC is trying to be pioneering in its use of the internet (and even multi-channel digital TV) so that they don't appear "obsolete" but there doesn't seem to be any new income stream to support this. Without root-and-branch rethink on how they are funded, I think they are doomed in the long term. Sadly, the political solution seems to be "what elephant?" and death by a thousand cuts - which is a shame.

      PS: On the DRM front, remember that the BBC doesn't "own" most of its content either - it faces a rats-nest of licenses and agreements with production companies, actors, composers, writers and other broadcasters (a lot of the good shows are co-produced with Canada, Australia or the US). I wouldn't be surprised if the incentive for using DRM is pressure from some of those groups - with whom the BBC needs to do business to survive.

      --
      In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
  17. The UK's problem is two fold by Xest · · Score: 5, Insightful

    There are essentially two problems plaguing the UK, the first is that we don't have particularly good last-mile infrastructure, specifically everyone is on copper lines and as such we're looking at a limit of around 24mbps with ADSL2 if you're lucky enough to be close to the exchange. For us to achieve faster speeds investment is going to be needed to replace all that copper with fibre, that solves the issue of a possible max speed issue that's going to hit the UK hard a few years down the road as other nations advanced their connection speeds and we hit a brick wall.

    The second issue is the UK's internet backbone, it's simply not up to scratch and doesn't meet todays requirements in terms of bandwidth. Many people laugh when there are articles about how the internet is going to run out of spare bandwidth, but the fact is in the UK it's happening, the whole reason ISPs over the past few years have gone from true unlimited to heavily capped is because bandwidth is having to be rationed, there just isn't enough room on the backbone for everyone's requirements in an unlimited world.

    As such, the UK also needs investment in it's internet backbone and whilst BT is bringing implementing 21CN, whilst I don't know the technical details it seems a mere band-aid fix as some people in the industry have commented that there will still be similar bandwidth caps as today.

    It's not an unsolvable problem, on the contrary the solution is there - Japan with a population double that of the UK quite happily handles 100mbps connections to end users with the requirement for caps and their internet backbone falling over as a result. There are plenty of other examples like Sweden, however some may argue that as Sweden only has around 1/10th the UK's population that they don't have enough end users to clog the pipes up, hence why Japan is a much better example. South Korea is a decent example also at around 5/6ths of the UK's population. The core issue is politics and who's going to give up short term profits temporarily for vastly improved long term profits.

    The UK simply needs investment in it's internet infrastructure, but it needs everyone work together. BT are semi-interested in updating their backbone but quite rightly they think why should they when it's ISPs and content providers that are going to make the money off of it? The fact is that a one off investment (to ensure net neutrality) by the major players is required - BT, ISPs, the Goverment and yes, possibly even the BBC and other major content providers.

    It's all very well ISPs complaining it's costing them a fortune currently, but when they're not willing to give up that money to BT for infrastructure improvements then they can't realistically expect a solution.

    One final point is that it doesn't help the goverment wasting ISP's time and money with their threats about getting rid of file sharers. It's all very well the goverment, ISPs and BT whining about the problems the UK has with internet access, but when they're all doing nothing about the problems, or in the governments case, making the problem worse then they can quite frankly shut up and put up. The only downside to that is, it's us, the end users that suffer.

  18. Oh boo hoo! by L4t3r4lu5 · · Score: 2, Insightful

    Maybe they shouldn't have sold the world bandwidth they couldn't deliver, then tried to cover up the fact with (un)Fair Usage policies on those who expected to get the service and speed they paid for!

    I'm sorry, (ISP), but it's your own damn fault you sold too much to too many people. In every other business throughout the world, selling a service or product you KNOW can't deliver is called Fraud. I hope they hang you all out to dry.

    Let the CEO's soak up the cost; they decided on the Snake Oil policy.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  19. Duh! They're *movies*... by ClayJar · · Score: 2, Funny

    So they spelled it wrong in the title. They're movies of... er... an "educational" persuasion: Bandwidth Explosion Bodies 1-3 (downloadable through your local USENET or bittorrent client).

  20. It's the architecture by clare-ents · · Score: 5, Informative

    It's a real problem because the UK infrastructure architecture is plain bizarre.

    There are two types of ISPs,

    BT / Virgin / Easynet + a few others who have unbundled kit in exchanges and their own pipes to exchanges

    Everyone else who resells capacity from the above, who pays a fixed price for capacity irrespective of where in the country it came from.

    All that capacity goes back to telehouse where LINX is and all the content and internet exchange takes place.

    There is no peering at the local exchanges, or apart from London or Manchester.

    So when a two BBC users with the P2P iplayer service but different ISPs, all the traffic goes to London and back again. Even if it's the same ISP the ISP doesn't see it until it leaves the resellers pipes in London at which point it gets shipped back down the pipe it came from. When I downloaded a programme on my laptop that was already on my desktop PC I got a download rate of 500Mbits as it streamed across my internal gigabit LAN - if we had peering at the exchanges and decent ADSL uplinks we should be able to do that within metropolitan areas.

    Now this may work itself out - there aren't any really long distances in the UK, so we should be able to run 10Gbit ethernet backhaul between exchanges relatively quickly and cheaply for unbundled providers, but to really do it well we need peering in every major city between the majority of ISPs rather than the current model where every ISP ships all their traffic to London.

    --
    Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. (Einstein)
    1. Re:It's the architecture by TheLink · · Score: 2, Interesting

      But they need to ship it to London or Manchester so the snoops can look at stuff when they want to.

      Maybe much of the money you are paying isn't going into upgrading service for customers, but into equipment to make the snooping easier ;).

      --
  21. Re:kWh analogy very apt by Shakrai · · Score: 2, Informative

    Actually, it's *exactly* like a kilowatt-hour.

    No, it's really not.

    You don't hear customers complaining they can't draw the max amperage their house's wiring will take, because they understood that if everyone did that, there'd be brownouts.

    I can draw the max amperage in my house if I see fit to do so. You do have a point though that the network probably couldn't handle everybody deciding to do it at the same time, but at the end of the day the electric company isn't going to start restricting my use of specific appliances -- they will either provide me with the power I want or cut me off (rolling blackouts) if the grid can't handle it. They aren't going to tell me that my hot tub is a less legitimate use then my washing machine.

    Anyway, you missed the point. Bytes themselves do not cost money. A kilowatt hour does. A kilowatt hour represents a specific amount of energy (3,600,000 joules if you are curious) that cost money (in the form of fuel for the power plant) to produce. A byte doesn't cost anything to transit -- the underlying capacity of the pipe itself is what costs money. An idle pipe costs the same amount of money as one running at 100% capacity.

    --
    I want peace on earth and goodwill toward man.
    We are the United States Government! We don't do that sort of thing.
  22. Multicast for downloads. by pavon · · Score: 2

    I think multicast would work well for non-live downloads as well, especially in conjunction with P2P. If the BBC server had a continuous running Multicast stream, then the iPlayer could start downloading at wherever it was in the stream, and then only use P2P to pick up the few stray packets that it missed (due to the fact that there are no resends in a multicast session).

    To deal with different speed connections, they could have multiple streams each running at some lowest-common-denominator speed, and staggered in time. That way someone on a 500kbps line would connect to only a single stream, but someone on a 3Mbsp connection, would connect to 6 of them. And of course, they could dynamically increase and decrease the number of streams for a particular show depending on relative demand.

    The total bandwidth used by BBC wouldn't be much more than they would be using by seeding a torrent, the amount of congestion in the last mile would be much less than occurs with P2P, and the overall network bandwidth would be greatly reduced compared to individual downloads.

    Of course this doesn't work well with video-on-demand, but then again neither does P2P because both give chunks of the file out of order. However, if most of the downloads were automatic due to people subscribing to certain feeds, it would work great.

  23. Re:kWh analogy very apt by Shakrai · · Score: 2, Insightful

    Search for "IP Transit" and see how the major ISPs charge for it.

    I'm quite familiar with IP transit, seeing as how I used to work for an ISP. We were billed via the 95th percentile, not via bytes transferred.

    You can make the argument that heavy p2p users push up the average resulting in higher bills, but I'm just going to come back with "Don't give your customers bandwidth you can't afford to support".

    Burstable bandwidth and/or lower bandwidth caps a much more fair solution to this problem then selectively interfering with specific protocols because you don't happen to like them.

    --
    I want peace on earth and goodwill toward man.
    We are the United States Government! We don't do that sort of thing.