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Microsoft Internal Emails Show Dismay With Vista

bfwebster writes "Microsoft is currently facing a class-action suit over its designation of allegedly under-powered hardware as being 'Vista Capable.' The discovery process of that lawsuit has now compelled Microsoft to produce some internal emails discussing those issues. The Seattle Post-Intelligencer has published extracts of some of those emails, along with a link to a a PDF file containing a more extensive email exchange. The emails reflect a lot of frustration among senior Microsoft personnel about Vista's performance problems and hardware incompatibilities. They also appear to indicate that Microsoft lowered the hardware requirements for 'Vista Capable' in order to include certain lower-end Intel chipsets, apparently as a favor to Intel: 'In the end, we lowered the requirement to help Intel make their quarterly earnings so they could continue to sell motherboards with 915 graphics embedded.' Read the whole PDF; it is informative, interesting, and at times (unintentionally) funny."

5 of 662 comments (clear)

  1. Mike Nash by mfh · · Score: 5, Informative

    LOL @ Mike Nash's complaint that his $2100 Sony was an email-only machine because it had the Intel 915 chipset that can't run glass or movie maker. Mike Nash is the Corporate Vice President, Windows Product Management.

    --
    The dangers of knowledge trigger emotional distress in human beings.
  2. Re:For more information by Haeleth · · Score: 5, Informative

    Microsoft said, "trust us," and the shoppers who did got fucked.
    Sucks to be them, but I still don't see where they deserve my sympathy. Trusting Microsoft is a sign of either wilful ignorance or terminal negligence. There's nothing wrong with choosing Vista if you decide after consideration that it's the OS that meets your needs best, but if you buy a computer without doing the research first, you deserve everything you get.
  3. Re:For more information by joshv · · Score: 5, Informative

    "Are you fucking kidding me? That's really in Vista? If it's a checkbox, why isn't it checked by default? If it's a slider, what does the other side say? "Needlessly consume CPU cycles"? "I'm stupid, tell me where to buy new hardware"?"

    There are four radio buttons:
    - Let Windows choose what's best for my computer (default)
    - Adjust for best appearance
    - Adjust for best performance
    - Custom

    The first radio button is selected by default, and at least on my system, is the same as "Adjust for best appearance", which is what I would expect to be selected by default. This might be different on lower powered machines.

    The "Custom" option lets you enable and disable about two dozen fine grained options such as "Slide taskbar buttons", or "Smooth edges of screen fonts".

  4. Emails (pdf) Summary by petehead · · Score: 5, Informative

    Here is a summary for those that don't want to read the PDF:

    Early 2006: Microsoft got cozy with HP to make sure that HP invested in a better graphical experience for Vista. Intel had to make its quarterly earnings and convinced Microsoft to call their chipset "capable" even though it couldn't meat the graphic standards. Microsoft had explicitly told HP that they wouldn't do this, but they, led by some dude named Will Poole, decided to bone HP to make Intel (specifically some SVP chick named Renee-most likely Renee James) happy. Then MS discussed how they are going to try to play it off to intel with some fancy obfuscating letter. They got this guy at MS named Jim Allchin to sign off on it, which he reluctantly did, but chastised them for pulling this crap. Some dude named Mike Ybarra pointed out to Jim that they are boning HP and their customers just to get cuddly wuddly with Intel and Jim seemed to agree, but figured the wheels were in motion and could not be stopped. Mike specifically said, "We are caving to Intel... We are really burning HP... We are allowing Intel to drive our consumer experience..."

    Fast forward a year later and some board member John Shirley sends some borderline literate guy named Steve Balmer an email about how his shit won't work with Vista and that some of the stuff may never get Vista drivers. They surmise that vendors didn't trust them to deliver Vista (gee, wonder why) so they didn't make drivers. Balmer sends an email to some guy named Steven Sinofsky asking about the driver situation. Sinofsky agrees that vendors didn't expect them to ship and also says that changes to Vista made it so XP drivers wouldn't work, he questions how smart it was to call the Intel chipset "capable" when it wasn't, and says that they need to be clearer with the industry. Then some exec named Mike Nash points out how his company boned him because he bought a $2100 "Vista capable" laptop that is only good as an email machine.

    In the end, some exec John Kalman says that lowering their standard for Intel screwed them and they won't make such a stupid mistake with Windows 7.

    In short, Will Poole is a weasel who is just trying to make some Intel chick happy. Mike Ybarra is too thoughtful and has too much foresight to work at MS. Jim Allchin needs to go with his gut and remind Will Poole which side of the desk he sits on. Steve Ballmer is missing some keys on his keyboard. Steven Sinofsky and Kohn Kalman have 20/20 hindsight. HP deserves to kick somebody's ass at MS. They should probably kick Intel's ass too, but MS is too busy licking it.

  5. Re:At least... by beuges · · Score: 5, Informative
    Sometimes I really hate slashdot. Its posters claim to keep themselves informed about technical issues, yet they constantly post untruth after untruth, and spread the very same FUD that they despise.

    Please, please, PLEASE stop spreading the utter trash about the "dos aint done till lotus won't run" as if it is some sort of truth. It is not. Repeating it just makes you appear to be either a troll, or someone who unfortunately believed the misinformation trolls that post this crap on this site.

    Please read the first few links on this search result and stop yourself spreading FUD in the future

    And please, spare me the comments about being a M$$$ $hill. I have no affiliation with microsoft, I just really hate it when people spread misinformation on this site, which then gets repeated infinitely as if it were truth. The less FUD coming from, and aimed at microsoft, the better.