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Customer Loses Xbox 360 Artwork During Repair
An anonymous reader writes "The Consumerist is reporting that one unlucky individual had to send his Xbox 360 in for repairs. The catch is he had spent a great deal of time getting signatures and artwork on the outside of the console from notable members of the gaming industry. He specifically asked and even sent a letter along with his console requesting that the outside of the case be returned intact. When he got it back it was once again, plain white. Assuming that this is a genuine claim, regardless of the circumstances surrounding the missing/cleaned case Microsoft should at least apologize to the guy."
Some vouchers for Vista would be just compensation.
It seems like the repair person did it out of spite instead of having a genuine reason. For example, if you're not paid commission and you're a suffering motor repair tech who feels that the rich is responsible for all his problems, what would you do when you see someone drive in a Ferrari for repair? Wouldn't you kick it or something?
I think this is a similar case. Gamer gets screwed over because some employee is jealous.
If Microsoft would take the time to make a reliable console rather than going for quick bucks with that pile of garbage that dies so much (and worse, still not really fixed when you get it "repaired", you just get another console), this wouldn't be a problem.
I ask you as I've asked so many in the past: why do people reward Microsoft for producing a horribly defective console? Them replacing it with yet another defective one doesn't count for anything -- what if some car company had a car that broke down most of the time and just told people to bring that car in when it failed (instead of a recall) and worse, just replaced the car with an identical one that had the same problem? Shit would hit the fan, that's what would happen.
Microsoft deserves to be punished for this, but everyone just shrugs their shoulders because it's Microsoft. It's insane.
Anonymous Coward because I'll be modded down by hordes of Microsoft loyalists, I'm sure.
mod parent up
this is a fucking dumb article, about a fucking dumb person
Xbox fan pummelled toddler daughter to death after she knocked over his console ...
Darwin works in mysterious ways.
why they keep shipping me broken "repaired" xboxes.
Fucking mexicans.
...who cares?
Why, WHY is this NEWS!?!?