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Creative Goes After Driver Modder

FreedomFighter writes "Since the release of Windows Vista, Creative has promised their Sound Cards as being 'Vista Ready'. Unfortunately, as many unlucky customers did discover, this is not true. What the users actually found were buggy, feature crippled drivers. Creative insisted that features such as Decoding of Dolby® Digital and DTS(TM) signals and DVD-Audio which worked fine in WinXP, would not work on windows Vista. With Creative releasing less than one new driver a year, things seemed bleak. Fortunately, a talented user, Daniel_K, was recently able to 'fix' many of the drivers, enabling the incompatible features and also fixing many bugs. Just today Creative has decided to put a stop to this. They removed all links to his modified drivers, and banned several users who were posting links to the now banned drivers."

17 of 385 comments (clear)

  1. Not a big surprise by rastoboy29 · · Score: 5, Insightful

    Creative doing something dumb is a shock?  They haven't done anything intelligent in nearly decade.

    Used to be I would buy ONLY Creative sound hardware.  Now I've given up after even a USB sound box of theirs didn't work, but the $15 Taiwanese ugly grey box worked fabulously with no effort, and on Linux, too.

    Now they not only refuse to release decent drivers, but actively annoy those who do.  What, exactly, is the value proposition here for me as a customer?

    1. Re:Not a big surprise by jimicus · · Score: 4, Insightful

      But but... didn't Creative have this feature on their cards? I could swear they did, at least in Windows XP.

      They do. From my reading of it, Daniel K's work basically re-enables all those features that Creative had disabled - and the reason for disabling was not technical, it was purely a legal/marketing decision.

  2. *golf clap* by Anonymous Coward · · Score: 5, Insightful

    Well done Creative. You've universally upset users, upset developers and made yourself look like petulant asshats. Did you get your panties in a bunch because a lone hacker with a binary patcher could produce better drivers than your clearly mediocre driver developers?

    Well your drivers always sucked and your hardware business is being steadily eaten by rapidly improving onboard audio and much better high end audio cards. You are not long for this world.

  3. So post the instructions or a diff by 00_NOP · · Score: 4, Insightful

    Modifying your own driver for compatibility reasons is perfectly legal in most jurisdictions, though distributing the modified driver may not be.

    And surely a diff is not a derived work in itself - is it?

    1. Re:So post the instructions or a diff by jonaskoelker · · Score: 3, Insightful

      And surely a diff is not a derived work in itself - is it? IANAL, TINLA; one might argue that a unified/context diff is a derivative work since it contains parts of the original, whereas a diff on the form (delete [byte range]|insert [bytes] at [position])* isn't, as it doesn't contain parts of the original. I think this argument appeals very much to technical people, but not quite as much to the lawyers.

      But, as Jennifer Granick said at defcon 15 (TINLA either): the answer in many cases of technology vs. law is either "we don't know" or "it depends".
  4. Re:Scruffy seconds. by Rod+Beauvex · · Score: 5, Insightful

    Creative turning to shit seems to correlate with the disappearence of it's competition.

  5. What he needs to do is release the patcher... by Yer+Mum · · Score: 4, Insightful

    ... as an idiot-proof installer and let users download the drivers themselves, like the patcher which generates the ATI Mobility Radeon drivers from the normal ATI Radeon drivers (see here). This would probably be legal in most country with the inevitable exception of the US, but even then their complaint would be weaker as he's not distributing their IP.

  6. Creative Sucks by Manip · · Score: 4, Insightful

    I'm never buying Creative again after how poor their drivers on Vista have been. The Creative 5.1 drivers have a huge memory overflow in them which causes the Windows Audio Service to need to be restarted every few hours or you'll suffer though huge amounts of audio distortion...

    So I upgraded to their latest card in the hopes that their latest drivers might fix things. I picked out a X-Fi Audio Extreme, and this is only recently mind you...

    And although the memory leak seems to have gone this card has the highly entertaining bug of turning down the master volume by 75% each time any input is received on the microphone, in use or others. A wonderful feature you can't turn off. So if I type too loud on the keyboard my music turns down by 75%...

    Long story short... I gently unscrewed my Creative X-Fi and throw it against a wall. Then I plugged in to my Gigabyte motherboard's built in audio, enabled it in the bios, and haven't had any audio issues at all for coming up to two months now.

    I'm not using Creative again. I'm done. Seven years a happy customer, now gone.

  7. Re:Third-party problem by LiquidCoooled · · Score: 5, Insightful

    Its more likely that the XP drivers use the raw unprotected path and the media overlords cannot disable it in the same way they can everything else.
    God forbit that music might be heard without jumping through DRM hoops.

    --
    liqbase :: faster than paper
  8. E-mu/Ensoniq -- anyone? by Angstroem · · Score: 5, Insightful

    Creative doing something dumb is a shock? They haven't done anything intelligent in nearly decade.

    Indeed. Instead, they bought two of the finest synthesizer and sampler vendors and sent them down the drain.

    This, Creative, I will never forget. And for this simple reason you won't sell anything to me. Never.

    Yes, even if you shipped it with Linux drivers...

  9. Re:petulant and/or puerile by Anonymous Coward · · Score: 5, Insightful

    You might of [sic] tried to learn how to conjugate verbs in English.

  10. Just remember by DigitalisAkujin · · Score: 4, Insightful

    Just remember Creative, the geeks control the network.

    We are the ones that fix computers for friends and relatives. Slashdot readers alone probably account for a good sizable chunk of all your sales ever so what do you think will happen when we stop recommending your brand to the people who don't know any better. Or better yet, say it sucks?

    Your company won't be the first to die in the flames of a hoard of angry geeks and you certainly won't be the last.

  11. not ineptitude? by apodyopsis · · Score: 5, Insightful

    after re-reading the entire thread for my amusement, I think this is not a simple case of ineptitude from Creative.

    after all they have the original source code and we have to assume some partway competant SW engineers.

    it seems that some of what Daniel K did was reactivate some features that had been intentionally crippled from older cards.

    this seems more to be nefarious decisions on backwards compatibilty and forward roadmap taken on profit grounds not technical grounds. after all, we of the /. community are more aware then others that there is no compelling reason at all why HW from XP should not work on Vista - but there might be commerical reasons why.

    follow the logic here. a brand new and shiny OS hits the market and you need to release drivers for it. would it not be tempting to cripple some of the older cards and hence try and tease people to upgrade to the latest HW? even better you could hold back some of the features of the later versions and try to gain additional income for them in the form of top range drivers. its an insane tactic but one that is used in the field quite alot.

    the bad thing is that somebody then dissassemles that code for the driver realises what has happened and then patches the removed functionality back in.

    this tactic is very prevalent in the industry - by attempting to artificially shorten the product life cycle you try to force repeat purchace and then profit. when there are no more additional features you can dream up then you attempt to deprecate the original in order to force purchase of the new. Creatice make no money at all from people using old sound blaster tech on vista so they will do everything they can to halt it.

    maybe I'm just being paranoid, but I see this sort of thing all the time and it make a more logical explanation to me then "large multinational cannot write new drivers even when they have the source code".

    comments?

  12. Re:Meh...Duh...and everything else by Fweeky · · Score: 4, Insightful

    Creative makes great hardware They make popular, passable hardware which everyone QA's with because, oh, they're popular. This probably insulates you when they violate the PCI spec and fit things together with spit and duct tape.
  13. Re:Third-party problem by dpilot · · Score: 4, Insightful

    Which brings back my old observation about Vista...

    We've had decades, and STILL don't feel that operating systems work as well as we'd like, when they're designed to work.

    Into this, add Vista, the first OS that is designed *not* to work at certain times. Plus it's supposed to figure out what those times are that it should work, and shouldn't work. What chance of success has this, in a real world of bugs, and all.?

    --
    The living have better things to do than to continue hating the dead.
  14. Re:Third-party problem by rastoboy29 · · Score: 4, Insightful

    You know, I daresay you are right, but also that the licensors probably haven't expressed any issue with licensing for Vista, but that Creative's lawyers are running the show.

    Never, never let lawyers run the show.  They don't know anything about the real world.

  15. Creative: one example of an Evil Company (tm) by ardor · · Score: 3, Insightful

    Poor to mediocre hardware, buggy drivers, patent-trolling, not only giving shit about customers, but punishing them for trying to improve the situation. Their real sin was to destroy Ensoniq and Aureal, which were lightyears ahead both in technology and customer care. Creative's death is inevitable, since AC97 onboard chips are killing their marketshare. Unfortunately, this means they will mutate into yet another patent troll that produces absolutely nothing. They have killed progress in PC audio, will continue to kill it.

    Please, Creative, just vanish.

    --
    This sig does not contain any SCO code.