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New EMI Boss Says 'Downloads May Be Good'

warrior_s writes "Douglas Merrill was just installed as CIO of EMI (one of the big four that forms the RIAA). The ex-Googler recently stated it is a 'poor business model to sue your customers. I don't think that's a sustainable strategy.' Quoted by the Guardian, he was referring to Warner Music, EMI, Vivendi Universal and Sony BMG's current practice of trying to use legal systems around the world to force their customers into buying products rather than using the free P2P networks and independent music sites and services. 'Previously, the music industry has rubbished studies that claim file sharing can have a positive effect on music sales. "I think people will pay," Merrill said. "There is evidence that people we think are not buying music are buying music. They're just not buying it in formats we can measure."'"

22 of 173 comments (clear)

  1. Tag by esocid · · Score: 5, Funny

    Suddenoutbreakofcommonsense?

    --
    Absolute power corrupts absolutely. indymedia
    1. Re:Tag by Technician · · Score: 4, Interesting

      Suddenoutbreakofcommonsense?

      Maybe.. I think that they noticed that the #1 seller of music is now by download. Apple has passed Wal * Mart as the number 1 music retailer. That only happened after Apple started offering DRM free tracks and still sold music.

      They still hate high quality P-P distribution and they believe everyone should buy their own copy. Trying to sell it crippled at high prices is their problem that they haven't figured out yet.

      The market is ripe for bulk (wholesale) prices. There are loads of 30 and 60 Gig devices. They are trying to trickle the product at a buck a drop. Nobody is saying fill-er-up. They go elsewhere for that. If they wanted to sell stuff, how about the entire Beatles catalog as a zip for $80. Aerosmith, Led Zepplin, Pink Floyd, Styx, Abba, Slipknot, Atreyu, Prince, or just about anyone with a fan base could clean up with the right price of the package deal for the back catalog. They are stuck in the 8 track or LP mentality of providing only 20 minutes per side at a buck a track even for back catalog stuff.

      This is readily apparent when you pick up some of the buck a DVD old TV shows. Someone had to go to the expense of creating a new theme song to put on these DVD's because the labels wouldn't release the rights to the original sound track. Is that stupid or what? They had an oppertunity to sell the music, but instead didn't because they were too stupid to negotiate a deal. They got $0 for 0 copies sold. How is that a deal for them. It was much cheaper for the TV content folks to simply create a new theme song.

      Pick up a copy of any of the Andy Griffith, Beverly Hillbillies, Pettycoat Junction, or other oldie buck a DVD TV show for examples of this in action. Hit a torrent and find the original theme songs. They are not even close. I think the music folks wanted to charge more than the retail price of the DVD just for the rights to the songs. If anybody knows the details on this, let me know.

      --
      The truth shall set you free!
    2. Re:Tag by Gen.+Malaise · · Score: 4, Insightful

      ... It's 95%. At least. I don't know anyone that is going ever pay $0.10 for a recording ever again. Do you have a source for this other then your ass? Mind citing it please? You may want to take note that the largest music retailer is now Apples music store which last I looked, was selling tracks at $0.99 cents each. This begs the question, How many people do you know?
    3. Re:Tag by riceboy50 · · Score: 4, Insightful

      I couldn't disagree more. I use allofmp3.com as an example because people were spending substantial aggregate money there en masse in order to use a convenient, non-crippled, reasonably-priced, easy-to-use service. If the industry could manage to open a store exactly like it, they would make plenty of money from the moral majority who don't mind paying for things. But they expect market forces to answer to their demands.

      --
      ~ I am logged on, therefore I am.
    4. Re:Tag by edwdig · · Score: 4, Insightful

      Come on, do you know anyone that would actually pay for music today? Someone that uses the Internet? Naa, I didn't think so.

      Honestly, I don't know anyone that still does get their music through file sharing unless they have absolutely no extra money. It stopped being convenient years ago. It's not worth dealing with the fake songs, mislabeled stuff, and crappy rips.

      Besides, once you get a full time job you tend to value your time higher and your money lower. It also tends to make people appreciate the work put into making the music.

    5. Re:Tag by Garridan · · Score: 5, Insightful

      Come on, do you know anyone that would actually pay for music today? Someone that uses the Internet? Naa, I didn't think so. Did you read this today? ITunes was responsible for 19% of music sales in January. These are people who buy music on the internet.
  2. Colour me surprised by MrNaz · · Score: 5, Funny

    Here I was thinking that not even big business could afford the salary of Captain Obvious. Either I was wrong or he's doing pro bono work these days.

    --
    I hate printers.
  3. Duh by explosivejared · · Score: 5, Insightful

    poor business model to sue your customers

    It's sad that has taken this long for "insight" like that to surface in the industry. You would think that would be an important topic in business 101, but I guess not.

    --
    I got a catholic block.
    1. Re:Duh by Em+Adespoton · · Score: 4, Insightful

      What it took was investors, via the board, hiring a CIO from outside the industry who had a clue. Now the trick is: will he actually be able to change things? He's only the CIO, not the CEO or CFO. It's good PR for EMI, but his views don't necessarily translate into company policy change. PR must love him though -- he can help offset all the negative publicity Legal is sending their way (at least in the short term).

  4. Business model by esocid · · Score: 4, Informative

    "We should do a bunch of experiments to find out what the business model is."
    Um, I believe people have been screaming it at you for the past 5 years.
    1. Flat fee all you can download buffets.
    2. No DRM.
    3. Multiple quality formats.
    4. Wide variety of artists.
    5. Profit!
    Sorry had to throw that last one in there.

    As a side note I don't think my ordered list worked. Bug?
    --
    Absolute power corrupts absolutely. indymedia
  5. Mistake by Necreia · · Score: 4, Funny

    April Fools was Monday

    1. Re:Mistake by Anonymous Coward · · Score: 5, Funny

      Someone must have been pranking you well. Because it was Tuesday

  6. Only about 10 years too late! by Gat0r30y · · Score: 4, Insightful

    Wow, the music industry decides fighting the inevitable isn't a viable business strategy, and only a decade too late!

    --
    Prediction: The real iPhone killer is going to be sex robots from Japan. Think about it.
  7. Holy Crap by whisper_jeff · · Score: 4, Funny

    Holy crap! Someone in a position of power in the Big Four actually gets it.

    I forget - is that one of the signs of the end of the world?

  8. Suing your customers by merc · · Score: 4, Funny

    The ex-Googler recently stated it is a 'poor business model to sue your customers.

    Darl McBride was not immediately available for comments.

    --
    It's true no man is an island, but if you take a bunch of dead guys and tie 'em together, they make a good raft.
  9. There may be hope yet by Whuffo · · Score: 4, Insightful
    It's nice to see one of the recording industry "partners" acknowledge that downloading music may have some value. Now all they need to figure out is that music downloads are a fact of life.

    Something that even this executive hasn't received a clue about: Where do you and your corporation fit into a distribution system that you do not own, can't control, and add no value to?

    Maybe I'm giving this bozo too much credit - since iTunes is currently the number one music retailer, then even this clown could figure out that music downloads "may have some value". I suspect the concept that their target market will obtain their music from the vendor that offers the most convenient product at the lowest price will completely elude him. They'll continue to turn out a substandard product, cripple it with intrusive DRM, and try to sell the digital version at the same price as a physical CD (or even higher).

    The record companies need to take a look at the past to see their future. Much as the producers of buggy whips, button hooks, electron tubes (and many more) have had to either find another product to produce or go out of business, the record industry is rapidly sliding into irrelevance. "Record company" - their fate is in their name. Who produces, sells, or buys records these days?

  10. Wrong position title by Honest+Man · · Score: 4, Informative
  11. Re:Sad Mentality Indeed by jimicus · · Score: 4, Interesting

    Sometimes I wonder how another industry would react if a magical technology dropped in their lap that made duplicating their product instantaneous and nearly free (people already pay their ISPs) to nearly instantly deliver it to customers. What would an automaker think of something like that? They would probably rejoice and drop their pricing to pennies on the dollar.
      I've already suggested something a bit like this as a thought experiment some time ago - essentially, a 3-dimensional photocopier which costs very little to run. Original in one end, as many identical copies as you like out the other.

    I suspect it's more likely the inventor would be quietly encouraged to commit suicide and his invention destroyed. Every single Western country's economy depends on such a machine not existing, if only for the fact that you could use it to reproduce your own currency. While it's nice to imagine a utopia in which society changed overnight to accommodate the idea that suddenly, material goods need no longer be scarce, society doesn't tend to change that quickly.
  12. Re:And your job is... what, exactly? by Gat0r30y · · Score: 4, Funny

    Is there anything scheduled in your day planner besides interviews, hookers, and blow? Blackjack?
    --
    Prediction: The real iPhone killer is going to be sex robots from Japan. Think about it.
  13. Re:Sad Mentality Indeed by HarvardAce · · Score: 5, Insightful

    Sometimes I wonder how another industry would react if a magical technology dropped in their lap that made duplicating their product instantaneous and nearly free (people already pay their ISPs) to nearly instantly deliver it to customers. What would an automaker think of something like that? They would probably rejoice and drop their pricing to pennies on the dollar. Yes, because you can now buy software for $10 or movies for $2.

    The problem with your analogy is that there has never been a high cost of duplicating product in any of these industries. In economic terms, the marginal cost of producing an additional unit is low. However, the fixed costs (paying the artists, recording studio, etc.) here are proportionally much larger. It may cost $1 million to develop a piece of software, and then $5 per unit to put it all in a box and ship it out. Let's say the software costs $50. Now, you create a better way of distribution and the marginal cost is now $0. This doesn't mean suddenly the company is going to be giving them away for free...in this simple scenario, in order to get the equivalent amount of profit per unit (ignoring changes in supply or demand), they would be able to sell the product for $45.

    Now let's take a look at the auto industry. Here, marginal costs make up a much higher percentage of the total cost. To make things simple, let's say each car costs the company $10,000 to produce (in materials and labor costs), and they sell the car for $12,500. If you suddenly can lower the costs (due to your magical technology) for each car to $100, then to get the same profit per unit (again ignoring changes in supply or demand) they would only charge $2,600. In one case we only reduced the price by 10%, in the other we reduced it by almost 80%.

    The problem is that people in general expect to pay near the marginal cost for an item, but in general do not take into account the fixed costs with producing a particular product. For this reason, it's easier for a person to justify spending $100 on an object they know costs about $95 in materials to produce, while they hesitate to spend $15 on a CD they know costs only pennies to create.

    For more information on marginal cost and how it applies, I highly recommend taking a look at the Wikipedia article on Marginal Cost.
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    Note to self: Stop putting jokes in my insightful comments so I can get something other than +1 Funny!
  14. Photo industry? by Comboman · · Score: 4, Insightful
    Sometimes I wonder how another industry would react if a magical technology dropped in their lap that made duplicating their product instantaneous and nearly free (people already pay their ISPs) to nearly instantly deliver it to customers.

    Film companies like Kodak and Fuji faced exactly that challenge. Imagine a world where no one has to buy film to put in their camera and no one has to pay for film processing to print their photos. Less than 15 years ago, Kodak made most of its money from camera film and photo processing supplies, chemicals and equipment. That market has all but disappeared and yes, Kodak has had to lay off staff and close plants, but overall the company is still doing well. How? Rather than fearing the new digital technology or trying to sue or legislate it away, they have embraced it. The music industry could learn from that.

    --
    Support Right To Repair Legislation.
  15. Re:Where's the money? by Captain+Spam · · Score: 5, Informative

    I think you've got it, but to try to make it a bit clearer:

    If someone buys a song/album, they industry counts it as an $X gain in their records. That's the normal part.

    If someone pirates a song/album, the industry counts it as an $X loss in their records. This is where they get their annual "zomg teh big scary internets are costing us eleventy hojillion dollars a YEER!!!! i <3 my private jet" statements from.

    But, if someone pirates a song/album and then turns around and buys it because he or she likes it, the industry counts it as BOTH a $X loss due to piracy AND a $X gain due to the sale. That's what he's talking about. They have no way of knowing if the $X gain was due to the $X "loss" from actually listening to the song(s) first, so it goes down in both records, even if the $X gain should replace (not just neutralize) the $X "loss".

    That, if I am not mistaken, is where the big scary loss figures come from. They assume that it keeps inflating the "loss" column, instead of what it should be doing, erasing from the losses. This is how they can cry over the so-called massive losses sustained from piracy while raking in ever-growing profits year after year. It's either a culture of stupidity that makes them unaware/unwilling to realize this, or a culture of greed that makes them think they can somehow translate their imaginary "loss" into profits by litigation.

    Just my interpretation of it. It's probably the same as what you were thinking.

    --
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