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Apple Error Leaves iPhone Developers In the Lurch

canadacow writes "iPhone developers enrolled and active in the iPhone OS 2.0 beta program got a nasty surprise today when Apple inadvertently 'expired' the recently released version. While for a beta program this typically would not be an issue, Apple has yet to release a new deployment of the iPhone OS. So developers like myself who use their iPhone for both actual phone and iPod use are bricked. Of note, this particular expired build is just 11 days old."

30 of 379 comments (clear)

  1. "Brick" by Anonymous Coward · · Score: 4, Insightful

    It is not a brick. It's a perfectly functional device with a software problem. That is not "bricked".

    1. Re:"Brick" by Anonymous Coward · · Score: 5, Insightful

      The device functions enough that you can restore the original firmware, you know, the firmware that is stable and fully supported and not recommended for development use only.

  2. Seems easy to fix on Apple's side by CannonballHead · · Score: 4, Insightful

    Couldn't they just re-release the exact same beta OS but fix the expiration date? They must know about this by now, and it doesn't seem like it'd even take that long. Maybe they are having a day off or something.

    I know this will be the theme for the whole slashdot story, but I have to say that if MS did this, I think there'd be public burnings, see-I-told-you-so's, etc.

  3. Bricked? by Kindgott · · Score: 5, Insightful

    Is anyone else getting tired of the sensationalist misuse of the term "bricked" around here?

    Unless it's nigh unrecoverable, your hardware isn't bricked.

    --
    If there's anything more important than my ego around here, I want it caught and shot immediately.
  4. Re:I have an idea! by truthsearch · · Score: 5, Insightful

    Here's an even better idea. Let's complain about developers who use beta software for their primary mobile phone!

  5. Re:You've been Steved! by Anonymous Coward · · Score: 3, Insightful

    Of course, then you have to worry about the corporation actually selling the damned devices. How far behind is the OpenMoko project now? How long have we been waiting for the FreeRunner's release?

    In the OSS world, we have a saying: "Release Early, Release Often." Apple's been following those rules to a tee, users sometimes get a bad experience, but the software rapidly converges to a usable state, as it is now. OpenMoko on the other hand, is lagging way, way behind, to the point you now have to be curious if the phone will ship at all or just remain as vaporware.

    Support the Open Alternative alright... Shame it doesn't exist yet.

  6. Re:In Apple's defense by hackus · · Score: 4, Insightful

    It would be funny if it wasn't so tragic.

    I believe that people are getting incredibly stupid about all this EULA terms of service.

    I mean, on the Apple forums I am seeing posts "Well, they turned my $800 dollar phone into a brick, but schucks, I guess I deserve it because it is in the EULA."

    I mean people go BERZERK over Microsoft shutting down their systems after upgrades and their keys fail to match the hardware anymore so Vista doesn't boot.

    Apple users are just happy and content they spent $800 bucks it would seem for a phone and the company just turned it off, with no recourse.

    I can see it now: "Damn, stuck out in nowhere with a flat tire.....Darn...looks like my EULA is gone, so I will have to die out here in the heat. Darn, but I guess I deserve it."

    Absolutely amazing. I wonder if the EULA comes with a agreement that your IQ must be reduced to a 2 year old?

    The only person who is ever going to shut my phone or PC off is going to be me and when I and only I hit the off button.

    Mac Customers=Stupid

    -Hack

    --
    Got Geometrodynamics? Awe, too hard to figure out? Too bad.
  7. Um, what are people smoking? by jerkychew · · Score: 5, Insightful

    I don't get it - My "friend's" iphone expired at midnight but guess what, there was an email from the Apple beta program in my "friend's" email telling my "friend" to update their iPhone. Update, start using the phone again.

    This is just a sensationalist article using the Dvorak Method (TM) to get more hits.

  8. Re:In Apple's defense by Otter · · Score: 4, Insightful
    Apple users are just happy and content they spent $800 bucks it would seem for a phone and the company just turned it off, with no recourse.

    These aren't users whose phones are gone forever, they're developers (or "developers") whose platform (or phone) is down temporarily. Apple screwed up here, but "It would be funny if it wasn't so tragic" might be overstating it a bit.

  9. Re:In Apple's defense by truthsearch · · Score: 5, Insightful

    I think you missed the part where these are people choosing to explicitly install beta development software on their mobile phone. If want to be sure your phone will work, either don't install early beta software on it, or buy a second phone.

  10. Testing? by phorm · · Score: 3, Insightful

    How else are you supposed to test something thoroughly than to use it as your primary device?
    I can understand perfectly why devs would use the iPhone as their primary. It's hard to catch the bugs unless you're regularly testing your software in a real-life environment... or do you really want the bugs (usability or functionality) to show up when the customers start using the tool in a real-life way.

  11. Re:In Apple's defense by poetmatt · · Score: 4, Insightful

    So how do you like your ibrick? After the first brick today, or after the second brick today?

    I mean seriously, how many times has this phone been bricked lately? I could be building myself a house by now with all of the bricking. /half sarcasm, half facepalm

  12. Re:In Apple's defense by His+Shadow · · Score: 5, Insightful

    Jesus. Drama Queen much? A piece of beta software exploded. It will be fixed in days if not hours. It's probably fixed by the time you posted your whiny rant. So dry your tears, Princess, and turn down the hyperbole a little.

    --

    Fiat Homos et Pereat Theos

  13. Re:In Apple's defense by truthsearch · · Score: 5, Insightful

    I mean seriously, how many times has this phone been bricked lately? 0, if you're a regular customer who uses the device as intended. No one should be surprised to find problems when signing up for a beta program.
  14. Maybe this is a misdirected AskSlashdot by indros13 · · Score: 4, Insightful

    Folks, don't tell him the phone isn't bricked, it just encourages him. Instead of going to a forum and asking "hey, what happened to my iPhone with this devkit installed?" he comes to Slashdot and hyperventilates about a bricked phone. And whaddya know, several people already gave him a solution (rollback firmware through iTunes - hey, great idea!) I propose we no longer act as Apple Technical Support for the Un-Bricked.

    --
    Under capitalism man exploits man. Under communism it's the other way around.
  15. Re:In Apple's defense by falcon5768 · · Score: 3, Insightful
    actually its never been bricked for the consumer. Its been bricked on developers (and your dumb if you are developing on your currently in use phone but thats another story) and its been bricked by people who violated their contract with AT&T.

    But bricked by Apple legitimately? Never been.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  16. Re:You forgot to mention by cowscows · · Score: 5, Insightful

    Wah wah wah! Apple released this fancy new phone but there's no SDK and nobody can develop apps for it, this sucks, Apple sucks, everyone sucks!

    *Apple releases beta SDK*

    Wah wah wah! Apple released an inital version of an SDK for their fancy new phone and it isn't perfect and doesn't do everything we ever wanted, this sucks, Apple sucks!

    All some people do is complain. Even when someone listens to what you're asking for, and tries to meet your needs. Even when they're just starting out and testing the waters in an area that is very complex. Apple released what they had because obnoxious people wouldn't shut up about how much Apple sucked for not releasing anything.

    It'll get better. Half-finished software is the price the world pays for being whiny and impatient.

    --

    One time I threw a brick at a duck.

  17. Re:You forgot to mention by rockmuelle · · Score: 3, Insightful

    "Right, so we'll just use the emulator forever, shall we?"

    Kinda like those of us still waiting for access to the beta program? We have no choice but to continue to use the emulator forever, even if we did go out and buy devices specifically for development.

    Seriously, it's annoying enough that Apple limited the beta to a lottery, but it's even worse to hear the lucky few complain that they're unable to continue development because the beta software broke their phone.

    The whole point of a beta program is to test software and procedures on users willing to put up potentially buggy software to get valuable feedback prior to a real release. Things like this should be expected. If you don't want to be a good participant in a beta program, don't sign up for one (and release space for those of us who are fine beta testing things and made proper preparations for the inevitable bugs that will turn up).

    -Chris

  18. Re:In Apple's defense by Simon80 · · Score: 4, Insightful

    It's not even a question of legality. I think the phrase you are looking for is "well-behaved customer", where good behaviour is defined by Apple. This case shows that apparently even well-behaved developers, who are worth more than customers, are still prone to getting screwed. The moral of the story, in my opinion, is stay away from locked down hardware.

  19. Re:In Apple's defense by Sentry21 · · Score: 5, Insightful

    What is it with the overuse of the term 'bricked' lately? These phones are NOT bricked. They are not usable as phones right now, but they can be easily fixed by restoring older firmware, or installing newer firmware. There's even a way to keep using the current firmware without the PSOD.

    So, ignoring the fact that you can only 'brick' a device once (after which point is is worthless anyway), anyone who installs as-yet-unreleased beta firmware on their phone should be fully aware that something unpleasant could well happen. If this were foolproof, Apple would have shipped out the new firmware to *everyone*.

    To mix some metaphors, if you want to play with the big boys, you're going to get burned.

  20. Google has killed beta by Telvin_3d · · Score: 4, Insightful

    Part of the shock that some people are feeling comes from the fact that 'beta' doesn't carry the same weight it used to. While others have jumped on the bandwagon, Google has been the big one for devaluing the term. Beta is supposed to mean a potentially unstable build released for testing and feedback purposes. It is labelled beta precisely because it might have some show stopping bugs lurking inside.

    However, many people are now used to Google's beta software, which means a functional, polished release that happens to be missing some of the blue sky features that are planned. Oh, and it might get a UI redesign at some point.

    The two uses are very different and anyone expecting one should be quite shocked to find the other.

  21. Re:In Apple's defense by agrippa_cash · · Score: 3, Insightful

    But with OS & applications they make it expire so you can't use the beta instead of the product they are testing. With the phone, you've paid for the phone. I don't doubt that Apple is willing to charge people for phone firmware updates, but you'd think the expiration would be after the projected release date or, like Windows, set for X months after install.

  22. Re:I have an idea! by n8_f · · Score: 4, Insightful

    Now I feel so stupid. You should. If you installed the betas of 10.5 or ZFS on your primary machine and then lost data, it's your own fault. Apple explicitly told you not to do that and it is simple commonsense to follow that advice. I haven't been accepted to the iPhone Developer Program yet, so I'm stuck on the simulator, but according to TUAW Apple gave the same advice for the iPhone OS betas: "Important note: Once you install the pre-release iPhone OS on your device, such device may only be used for development and testing purposes until the final (GM) version of the iPhone OS is released. In addition, you will need to install new versions of the software from time to time throughout the beta period. Failure to install the most current version will, after a period of time, put your device in a de-activated state. Updating to the most current version will re-activate your device so that you may continue testing."

    After all, it's not as if it's reasonable to expect a machine to do everyday tasks AND be used as software development platform at the same time. It is perfectly reasonable and so are Apple's requirements. If you can't afford a separate device AND can't deal with the inconveniences of running beta software on your primary device, then simply wait for the software to be publicly released in a non-beta form. Then you can develop on your primary device AND ignore Apple's advice to not run beta software on devices on which you can't afford to have bugs.

    Apple thinks it own an iPhone... resulting in features... like mandatory SDK expiration dates Hmm, I wonder why Apple would want mandatory SDK expiration dates for their beta firmwares? Maybe because they are beta firmwares and they want developers to be developing against the latest version? Additionally, the beta firmwares aren't fully tested and could have exploits or other details Apple would prefer not to leave lying around.

    The developers did nothing but buy hardware from an unethical company. ...and install beta software that they were explicitly told could do all of the things it has done and worse. You are obviously a troll, but because this idiocy seems so rampant, I thought I'd debunk it anyway.
  23. New SDK Is Up by vertigoCiel · · Score: 3, Insightful

    The Unofficial Apple Weblog reports that the new SDK is available, which should rescue any iPhones or iPod Touches from the Pink Screen of Death.

    It's surprising to see Apple drop the ball like this. You should probably post a new SDK before the old ones expire and prevent developers from working. This is an amateur mistake.

  24. Re:In Apple's defense by frdmfghtr · · Score: 3, Insightful

    I believe you are correct...iPhone SDK beta 3 has just been released(scroll down a bit to see it).

    --
    Government's idea of a balanced budget: take money from the right pocket to balance...oh who am I kidding?
  25. Re:In Apple's defense by DECS · · Score: 4, Insightful

    No, Mac users expect their stuff to work flawlessly, never have any bugs, never wear out (plastic crack, batteries die, etc) and maintain its value.

    It's other users who have zero expectations. Windows users expect things not to work, expect to spend hours futzing around, expect to replace parts frequently, and are blown away whenever anything works.

    That's why they disdainfully look down upon Mac users as "needing to be cool." I have never talked to any Mac users who were enraptured with being cool (and I've worked with lots of Mac users as a IT consultant for lots of small Mac shops). They like design, functionality, simplicity, and other things, but being cool is only an old saw dragged out by Windows Enthusiasts to account for their embarrassment in dealing with crap.

  26. Re:In Apple's defense by ta+bu+shi+da+yu · · Score: 4, Insightful

    Yes, but is Apple seriously trying to discourage all development on their platform? That's what's going to happen if they keep this up.

    --
    XML is like violence. If it doesn't solve the problem, use more.
  27. Re:In Apple's defense by T-Bone-T · · Score: 3, Insightful

    You are obviously not the target market for the SDK if you can't imagine buying more than one device.

  28. Re:In Apple's defense by tiny-e · · Score: 3, Insightful

    It would be funny if it wasn't so tragic.

    I believe that people are getting incredibly stupid about all this EULA terms of service.

    I mean, on the Apple forums I am seeing posts "Well, they turned my $800 dollar phone into a brick, but schucks, I guess I deserve it because it is in the EULA."

    I mean people go BERZERK over Microsoft shutting down their systems after upgrades and their keys fail to match the hardware anymore so Vista doesn't boot.

    Apple users are just happy and content they spent $800 bucks it would seem for a phone and the company just turned it off, with no recourse.

    I can see it now: "Damn, stuck out in nowhere with a flat tire.....Darn...looks like my EULA is gone, so I will have to die out here in the heat. Darn, but I guess I deserve it."

    Absolutely amazing. I wonder if the EULA comes with a agreement that your IQ must be reduced to a 2 year old?

    The only person who is ever going to shut my phone or PC off is going to be me and when I and only I hit the off button.

    Mac Customers=Stupid

    -Hack Dude - You're a tool. Too hard for you to figure that out? Too Bad.

    I'm sure the phone can be restored to operable status by putting the official released OS back on it. You'd almost think that a person with the word "Hack" in his/her username would consider this....

    Hopefully (actually I don't really care) my flame-bait post can be modded +5 insightful as well.

  29. Re:This is just a reminder by Damvan · · Score: 3, Insightful

    The common meme on Slashdot is always the delusional Apple Fanboi, who loves all things Apple, no matter what. But what I see on this site more often is the exact opposite. The raving Apple Hater, who will hate all things Apple, no matter what. The time these people spend detailing their hatred amazes me.

    If you don't like it, don't buy it. There are other alternatives out there to Apple products. Buy one of them.

    Personally, I hate dark chocolate. I think I will go on some foodie forums and post a few pages about my hatred of dark chocolate, insisting that chocolate manufacturers make dark chocolate for my taste, and insulting all those who disagree and do like dark chocolate. I am sure that will make all the difference.