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Wikipedia Breeds Unwitting Trust (Says IT Professor)

kingston writes ""As I say to my students 'if you had to have brain surgery would you prefer someone who has been through medical school, trained and researched in the field, or the student next to you who has read Wikipedia'?" So says Deakin University associate professor of information systems, Sharman Lichtenstein, who believes Wikipedia, where anyone can edit a page entry, is fostering a climate of blind trust among people seeking information. Professor Lichtenstein says the reliance by students on Wikipedia for finding information, and acceptance of the practice by teachers and academics, was "crowding out" valuable knowledge and creating a generation unable to source "credible expert" views even if desired. "People are unwittingly trusting the information they find on Wikipedia, yet experience has shown it can be wrong, incomplete, biased, or misleading," she said. "Parents and teachers think it is [okay], but it is a light-weight model of knowledge and people don't know about the underlying model of how it operates.""

12 of 441 comments (clear)

  1. Wikipedia and research papers. by morgan_greywolf · · Score: 5, Insightful

    "People are unwittingly trusting the information they find on Wikipedia, yet experience has shown it can be wrong, incomplete, biased, or misleading," she said. "Parents and teachers think it is [okay], but it is a light-weight model of knowledge and people don't know about the underlying model of how it operates." And you could "s/Wikipedia/Encyclopedia Brittanica" on that statement and it would still be 100% accurate. Encyclopedias are summaries of available knowledge and nothing more. Wikipedia is just one example of an encyclopedia.

    As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper. It is meant to be a starting point for research only. If you quote anything from an encyclopedia in a research paper, then you need to cite two additional primary souces, which must by definition be from scholarly books, journals or other information published from scholarly sources, which very clearly back up that material.

    Wikipedia's achilles heal for scholarly research isn't that anyone can edit it (a statement which, in and of itself, is not 100% complete or accurate and deliberately misrepresents what Wikipedia is and is not), it's that it is an encyclopedia and nothing more.
    1. Re:Wikipedia and research papers. by DrLang21 · · Score: 5, Insightful

      As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper. Citation needed.
      Seriously, I see third year college students who still don't know what plagerism is. You can't convince me that they all know better than to use an encyclopedia as a primary source.
      --
      I see the glass as full with a FoS of 2.
    2. Re:Wikipedia and research papers. by JeepFanatic · · Score: 5, Insightful

      As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper. I think you give first-year college students too much credit. Having taught them for 5 years, I can tell you from first hand experience that MOST of them do not know the first thing about proper research or what makes for good source materials.
    3. Re:Wikipedia and research papers. by elrous0 · · Score: 5, Insightful

      The main flaw of traditional encyclopedia articles is that they're often written by a single author, with only minimal editing and peer review. And so the resulting article will inevitably be biased toward the views of said author (however respected he may be), with no recourse for other scholars who may disagree with its points. At least Wikipedia, for all its flaws, allows for some recourse from those with a different perspective or different arguments.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    4. Re:Wikipedia and research papers. by Fozzyuw · · Score: 5, Insightful

      Seriously, I see third year college students who still don't know what plagerism is. You can't convince me that they all know better than to use an encyclopedia as a primary source.

      Exactly, Wikipedia does not create bad research papers, bad researchers create bad research papers. It's time for professors to stop blaming Wikipedia for poor research papers and start blaming their poor teaching skills in teaching kids how to properly do research.

      --
      "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
  2. "Crowding Out?" by eldavojohn · · Score: 5, Insightful

    I don't think that the "crowding out" phenomenon is really going to happen. There will still be technical journals and medical textbooks. No one has a medical degree from Wikipedia. It's not designed as that solution. Nobody consults Wikipedia when their life is on the line. Nobody purely learns from only Wikipedia.

    From the start of this article (which was a bad analogy) to the mention of Google Knoll, I'm not impressed with this weird suggestion that Wikipedia is supposed to be the de facto source of knowledge for anyone and anything. It's great to start there or to 'get an understanding' as the article mentions but it's the sources and subsequent sources you find that have the real information. It's at least second hand information from the masses designed to be more second hand information for the masses. Not for doctors or academia.

    I judged a state science fair recently and came upon a bridge project which hand one reference listed--Wikipedia. I asked the kid why he had only used these five different types of bridges and he said because that's what was listed on Wikipedia. I pretty much gave him a horrible score based on that and pointed out that the Army Corp of Engineers provides all its publications free and recommended he check that out if he wanted better information.

    If you're a parent or a teacher, take the time to explain this to your children. If you're a medical doctor or expert in your field, stop fighting new technology that increases general knowledge and relax.

    --
    My work here is dung.
  3. This is an idiot's analogy by mhamel · · Score: 5, Insightful

    I would not accept having a brain surgery by somebody trained on wikipedia for sure. But I would not accept a brain surgery by anybody who has been trained by reading just one article from any book. Even if the book is recognized by the experts.

    But, if I am to get a brain surgery, I will certainly go to wikipedia to have a basic understanding of what is going to happen to me. I'll also follow the links I get from there. And read whatever information I can get. It will make me capable of asking questions the next time I meet my doctor and certainly understand better what he will tell me.

    I know some doctors prefer patients that do not ask questions. It just goes faster. But I think it is part of the doctor job to do what he can for the understanding of it's patient. They very very often do not. I think those doctors have a bad attitude, not their patients for asking questions.

  4. The Professor Lacks Understanding by wrw3 · · Score: 5, Insightful

    The analogy of the brain surgery is pretty light-weight, inappropriate, and jejune for a professor. The professor's position is a bit arrogant, suggesting I don't know enough to use the right tool for a given job. Also, no sensible person expects Wikipedia to be The One Tool, nor does anyone with experience and judgment rely upon one source, especially on the Internet. Sounds like the professor could learn a thing or two.

  5. Whatever by corby · · Score: 5, Insightful

    Because nobody ever believed stuff they read on the Internet before Wikipedia came along?

    How is Wikipedia the cause of this problem? It seems like Wikipedia might be part of the solution. Unlike most of the unsourced data you find on the World Wide Web, Wikipedia actually has a framework that encourages citing references and sources.

  6. Wikipedia hightlights pre-existing human issues by DragonHawk · · Score: 5, Insightful

    Headline says: "Wikipedia Breeds Unwitting Trust"

    My first thought: s/Breeds/Highlights/

    In general, I find most of the articles that complain about such-and-such a problem with Wikipedia stop too soon. It isn't that Wikipedia is often incorrect, or that Wikipedia articles lack verifiable sources, or that people are too quick to trust what's written in Wikipedia, or that Wikipedia is easily subverted by people with their own agenda. While those statements are all true, they're simply special cases of a far more insidious trend: People put too much trust in information.

    Newspaper articles, scientific studies, engineering decisions, information in general suffers from all the same problems. How often do we see someone make a statement, claiming things are a certain way, but with no way to check on it? Just about every post on Slashdot, for starters. :) But we tend to want to accept such statements as truth, even when we know better. Humans seem to have an inherent, unconscious willingness to trust that domatic statements must be true.

    Wikipedia simply highlights this problem.

    --

    dragonhawk@iname.microsoft.com
    I do not like Microsoft. Remove them from my email address.
  7. Strawman by kentrel · · Score: 5, Insightful

    Isn't the professor presenting a Straw man argument here? Nobody would ever compare an encyclopedia to a long course of hands on training and intensive work.

    (Many surgeons train for 3 or 4 years AFTER they become a doctor before they get to be considered proper surgeons by their peers)

    Professor Lichtenstein (or Lichy to her friends?) assumes that all of us blindly trust wikipedia. I don't. I don't know anybody who hasn't doubted the truth of a wikipedia article. She already knows the solution - don't let students cite wikipedia, so its hard to see what her problem is?

    Is she mad that people are contributing their knowledge for free, while she expects to be paid? What a terrible blow Wikipedia has inflicted on our poor starving experts.

  8. Blind Trust? by mdwh2 · · Score: 5, Insightful

    "fostering a climate of blind trust among people seeking information"

    Funny, when it comes to Wikipedia, there's no end of people telling us how we can't trust what we read, and we need to be careful what we use it for, and check the sources. Even Wikipedia itself is honest about telling you that an article lacks sources, is biased or may not be reliable.

    It's with every other source that people give their blind trust to - whether it's other encyclopedias, books, the media, or, evidently, University Professors.

    If Wikipedia has made people be careful of what we read, that's a good thing. I only wish people would engage their brain more often, and use that sceptism with every other thing they read or hear.