Usability Testing Hardy Heron With a Girlfriend
toomin writes "Reviews of the latest Ubuntu version, 8.04 Hardy Heron, are everywhere, but most of them are undertaken by geeks familiar with Linux. This guy sits his girlfriend down at a brand-new Ubuntu installation and asks her to perform some basic tasks. Some of them are surprisingly easy, others frustrate and annoy. There are lots of little usability tweaks he stumbles upon just by seeing the desktop experience from the point of view of the mainstream user."
That's pretty interesting. On a tangentially related note, a guy I work with just install Ubuntu as his first linux. A friend and I were talking about 8.04 and he overheard us, so he walked up and started asking questions about it which we answered. The next day he shows up to work and says that he installed it and is really liking it. What is this world coming to when a normal guy one day hears about linux and the next successfully installs it without asking the local nerds for help? It was really interesting, he said the hardest thing was burning the ISO, other than that he said it was easier to use and set up than windows. Trust me when I say that this guy is very very average when it comes to computer smarts, this was a huge leap for him and it was no trouble at all. That's how I know linux is heading mainstream.
"Some books contain the machinery required to create and sustain universes."-Tycho
I agree. I expected this article to be a little silly, but it was well thought out.
The new user was given a bunch of common tasks (play some music, draw a picture, play a video on youtube, use an instant messenger on MSN network, install a commonly used application (skype), edit a photo) and asked to perform them on a default installation of Ubuntu.
Well done. The Ubuntu team (and other linux distributions) can learn a lot from this article alone. Hopefully it will give a target for other usability testing in the future.
(And, no, I have nothing to do with the article author or website.)
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