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Is Help Desk a Launchpad or a Dead End?

Posted by ryuzaki0 on from the or-just-hell-on-earth dept.

Tracy Mayor writes "Is a gig on an IT help desk really the career death it's always assumed to be? Not always, this Computerworld writer found out, just don't get comfy and stay too long. "

3 of 206 comments (clear)

  1. Added Bonus... by Spritzer · · Score: 2, Informative

    Your very own guide to salary.....oh subscription huh? pfft

    1. Re:Added Bonus... by aetherspoon · · Score: 4, Informative

      There is a salary guide in the article.

      --
      --- Ãther SPOON!
  2. Re:Who knows by Anonymous Coward · · Score: 1, Informative

    I did my 3 years in help desk during college, and avoided it like the plague after graduation.

    Good strategy. A bit of time on the help desk is valuable experience for anyone looking to make a career out of IT. However, like retail or assembly line work it's something you need to get into and out of quickly. If you look around one day and realize that you're not one of the youngest or least-tenured people in the room, it's time to pull the cord.