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The Continuing War Against Microsoft's "Facts" Campaign

davidmwilliams writes "I've been rallying against Microsoft's so-called 'Get the Facts' site for the last fortnight in my blog. Rather than give any legitimate comparison facing off Windows Server vs similarly spec'd Linux options, the Microsoft spin doctors opt for bunkum and hogwash with sensational headlines that don't have any substance underneath. Here's the state of play, including an update on my request to Microsoft PR to do something about the blatant lack of integrity displayed. I also go over the latest case study put up by Microsoft: they promise to show why people are choosing Windows Server 2008 over Linux using the City of Uppsala as an example."

21 of 316 comments (clear)

  1. Re:who cares? by Anonymous Coward · · Score: 5, Insightful

    people will choose the software they feel suits their needs best. shockingly it's not always going to be linux.

    Also shockingly, if they are continually fed lies without anybody disagreeing, this affects what they feel suits their needs best.

  2. Re:who cares? by AftanGustur · · Score: 5, Interesting

    people will choose the software they feel suits their needs best. shockingly it's not always going to be linux.

    You are right, but the keyword is "feel"..

    If I spend a million dollars in publicity where I suggest product X is, not only, superior to product Y, but also that everybody is going for product 'X'.

    It would be normal for you to "feel" that product 'X' suits you best, even though it doesn't.

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
  3. Swedish public sector by Anonymous Coward · · Score: 5, Interesting

    As someone who lived and studied in Uppsala and has worked in several places in the public sector in Sweden, I can tell you that there are LOTS of Pointy Haired Bosses and sysadmins theres who are unabashedly Microsoft-philes.

    The bosses because they all they know how to use is MS Office and they demand Outlook integration so they can book meetings and keep tabs on employees. Sysadmins because they are often self-taught (from magazines such as Datormagazin and they feel threatened whenever someone suggests using something other than Windows.

    Sadly many Swedish universites are in the process of switching to AD.

  4. In India and many other countries by jkrise · · Score: 5, Insightful

    It is impossible to get support from Microsoft for a company based in India; even if one is willing to pay money. Microsoft sells Server licenses and Volume licenses and Corporate licenses; but nowhere do they sell Support for server, desktop or home software - atleast in India.

    One has to go in for support from Microsoft partners and such, but the MCSEs who work there have little clue as to real problems faced by end users.

    It thus makes a lot of sense to invest in Linux-based Open Source solutions because IT users have no use buying just Servers and Licenses - the benefit comes from the applications built on top of the servers.

    At a hospital I consult with, for instance; we are replacing the entire in-house VB and .Net based system with a completely open source, open standards compliant system. The company that develops this software provides the necessary support for Linux as well. Unlike frequent virus, service pack and other application compatibility issues on Windows - post-Vista; we are yet to face a single issue with the Linux-based solution over the past 2 years.

    I think the "Get The Facts" page from Microsoft should be modified for each country and each industry - a general scenario makes no sense.

    --
    If you keep throwing chairs, one day you'll break windows....
  5. Shocked, I am shocked! by gsslay · · Score: 5, Funny

    You mean to say that a sales and marketing website is manipulating the facts in order to show their product in a better light than competing products?

    I am honestly shocked! I commend you on your campaign and congratulate you on your inevitable victory. Microsoft can do nothing but shamefacedly admit their blatant bias here and comply with your demands.

    1. Re:Shocked, I am shocked! by Mongoose+Disciple · · Score: 5, Insightful

      Wait a minute... you're saying people can lie on the internet in order to get me to give them money?

      How will I know which male performance enhancing products and Nigerian generals to trust?

  6. lol by Tom · · Score: 5, Insightful

    my request to Microsoft PR to do something about the blatant lack of integrity displayed. You are questioning MS PR's modus operandi?

    The whole thing is a FUD campaign. It's purpose is to be blatant, to lack any integrity, and to cause as much uncertainty and doubt as possible. Yes, that includes doubt about the integrity of MS. Any doubt is good doubt, as long as it stops people from switching to Linux.
    --
    Assorted stuff I do sometimes: Lemuria.org
  7. Re:who cares? by value_added · · Score: 5, Informative
    people will choose the software they feel suits their needs best. shockingly it's not always going to be linux.

    For your benefit and others who similarly haven't read the article or missed its point entirely, the case study cited in the article involves the city of Upssala that has two networks, one a 150-server Windows network, and the second a 100-server Windows network with some Linux and Netware thrown in. Virus outbreaks and a need for increased control were cited as motivating factors for a change.

    The case study goes on about how TrueSec and the city participated in the Microsoft Rapid Deployment Program in order to get Windows Server 2008 pre-release version early. They made a test network, they purchased new hardware, they made a pilot deployment in January 2008 in the city administration network and things are looking ok so far.

    So, what do we learn? Firstly, the existing platform was far more of a Windows environment than a Linux one. The Windows-exclusive network was insecure. A third-party company who maintained the network - and who were a Microsoft partner - recommended new features in Windows Server 2008 that would help. So far, the Windows-exclusive network has been partially upgraded.

    Hang on? Where's the Linux aspect? Why is this on Microsoft's site? Weren't we promised we'd be told why customers are choosing Windows Server 2008 over Linux?

    Oh yeah, there was a single reference hidden away. "If you go with Linux, you can never be sure of what kind of support you're going to get" a server technician said. "Maybe the product is free, but you still have to put in the staff hours to basically support the product yourself."

    If there's a "suit one's needs" aspect to any of this, it certainly isn't in the article.
  8. Re:who cares? by NickFortune · · Score: 5, Informative

    this guy is clearly out to sway the audience in favour of his preffered os

    Which is a fair point if you assume that anyone with an opinion is automatically a liar by the very fact of their advocacy. I don't think that necessarily follows.

    Certainly it doesn't seem to be the case in this instance. I can't see anything that looks to be untrue, or even deliberately misleading the article. Mr. Williams even goes so far as acknowledge that one case, (the Hi China story) actually reflected well on Microsoft. So you can't really paint him as being just as dishonest as the corporation he is challenging.

    A deeper point is this: do we really want to live in a world where lies and deception are regarded as the norm, and where all opinions are automatically worthless simply by virtue of their being opinions? I can't see that polluting the world's data flow like that is a good thing, personally. I think we need people who are willing to challenge spin and propaganda wherever they find it. Williams seems to be doing that, and personally, I applaud him for his efforts.

    --
    Don't let THEM immanentize the Eschaton!
  9. Re:who cares? by Anonymous Coward · · Score: 5, Insightful

    if MS truely was so aweful no one would be using it. MS does something right, it's why they have stayed so much bigger than everyone else Yeah, just like an artist being on top of the charts is a accurate and undeniable evidence of their talent and excellence of their music.
  10. Exactly! by comm2k · · Score: 5, Funny

    It's really just that FUD. Go to http://www.microsoft.com/ On the upper right is a search field, search for "FUD" - the first or second hit should help you out ;)

  11. Decision abdicated to Certified Gold Partners by SgtChaireBourne · · Score: 5, Informative

    If you read the article, there was no comparison done. The decision was outsourced to MS resellers who, surprise, peddled more MS wares. Comparison of other technologies never happened.

    Oh, that and MS Sweden couldn't be bothered to look up any of the dozens of regional companies that provide support for non-MS systems and packages. That 'no support' argument worked in the early 1990's but not anymore.

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
  12. Re:who cares? by Anonymous Coward · · Score: 5, Insightful

    It seems you do not understand that most users have no technical understanding.
    I work tech support for an OEM and if you tell someone something (for example Ill take a real world example, Vista is underpolished, buggy, has compatibility problems, networking problems, shaky drivers, as well as hogging resources)
    If you tell these uneducated users that this is the case, and that Linux is perfect and works well, what do you think they are going to choose. Microsoft has been doing this to Linux since it arrived, this is why they remain a monopoly.
    The customers of Microsoft are not you, you are not even important enough to be considered a Microsoft customer. Microsoft has done an amazing job of convincing non technical business people that their software is the best, and they have succeeded in tricking them very well. The only problem is that more and more people like me are spreading the truth, that Microsoft is not the end all be all, and that you have a choice in what you use. When the computing industry matures a little more, maybe we will have a fair environment where choice is supported.

  13. Re:Microsoft bashing is outdated by Lincolnshire+Poacher · · Score: 5, Informative

    Follow-up.

    SQL Server remains off-limits for benchmarking. From the EULA for SS2005 Std / Ent:

    5. BENCHMARK TESTING. You must obtain Microsoft's prior written approval to disclose to a third party the results of any benchmark test of the software.

    However the company has now changed its restrictions for .Net benchmarking. One can release results according to certain ( sane ) requirements on the condition that Microsoft can reciprocally benchmark your software:

    Benchmark Testing, Microsoft .NET Framework

    Still glad I don't use proprietary software.

  14. Dear davidmwilliams & other zealots... by pandrijeczko · · Score: 5, Interesting
    ...as primarily a Linux user myself who works as a consultant in a telecoms company where most of our products are already running on Linux, can you please stop with this stupid idea that Linux is "at war" with Microsoft or Windows?

    Linux is an operating system, and a very good one at that, but please treat everyone else like adults who are capable of making their own minds up as to what OS they want to run. Fine, if they choose not to consider Linux then so be it, let it be their loss but let them get on with it.

    Unless you are fighting for open file standards (so Linux can interoperate on par with Windows) or pushing back on DRM, you will do more harm than good to Linux and the Open Source movement because you will appear as nothing more than a religious zealot.

    It's quite clear that recently, Microsoft is quite capable of putting its own foot in its mouth without your assistance.

    So I would strongly suggest your energies would be put to better use giving assistance to those who have just started to explore Linux - help them along with it, make their experience with it easier & firmly dissuade them from any thoughts that Linux people are not lunatic hippies but actually nice helpful people.

    Linux exists DESPITE Microsoft, not BECAUSE of Microsoft and it will still be here in years to come whether Microsoft is here or not.

    --
    Gentoo Linux - another day, another USE flag.
  15. Re:who cares? by denzacar · · Score: 5, Insightful

    If I spend a million dollars in publicity where I suggest product X is, not only, superior to product Y, but also that everybody is going for product 'X'.

    It would be normal for you to "feel" that product 'X' suits you best, even though it doesn't. Yeah, I know what you mean...

    Imagine them making a series of commercials that way.
    Lets say... with a young, "hip" and slim actor portraying their product (A) and a older, fat, bespectacled, "corporate drone"-like actor portraying the competition (B).
    And then let them play it out so that product A is not just better than B, but B also sucks. Like... you know.. big time.

    Pure evil!
    --
    Mit der Dummheit kämpfen Götter selbst vergebens
  16. Re:who cares? by javilon · · Score: 5, Insightful

    "A deeper point is this: do we really want to live in a world where lies and deception are regarded as the norm, and where all opinions are automatically worthless simply by virtue of their being opinions?"

    It is not only that. What stands out the most is what Microsoft has decided to call this: "Get the facts". They are trying to pass it as facts, when they are, at best, opinions. At worst, marketing rethoric. It has the smell of the ministry of truth all around it.

    --


    When his defense asked, "Which computer has Jon Johansen trespassed upon?" the answer was: "His own."
  17. Re:who cares? LINUX SPINMASTER @ WORK, lol! by NotBornYesterday · · Score: 5, Interesting

    In fact, I'd have to say that the truth of Windows being overall better, shows in market share alone... Market share != better.

    Also, market share numbers are often fudged by technology companies, especially Microsoft. I recall one particularly silly ppt slide MS reps used to trot out that showed NT marketshare in the mid-'90s, when Novell Netware was the dominant competitor to NT. I worked for a PC distributor at the time, and every so often a MS rep would come in to feed us some kool-aid. The slide in question showed a bar graph with 3 vertical bars. The tallest bar was NT shipments from a particular time frame. The next, slightly shorter bar was Novell Netware 4.x shipments from the same period, and the third bar was Novell Netware 3.x. The Microsoft dog-and-pony expert would point proudly at the graph, explaining that it showed Microsoft's market dominance, despite the fact that the aggregate Novell NW 3.x + 4.x totals were substantially greater than NT.

    I can also recall being told by management (same distributor) to ship at least 1 CAL with every order, for free if need be - whether it was ordered or not. Why? To artificially boost numbers of NT seats shipped.

    No matter what attempted "spin" you use, it still doesn't [...] unseat Windows as the most used [...] up to Enterprise Class/Mission Critical systems... I won't dispute the numbers in the home/desktop/small-to-mid server arenas (although, like I said, numbers aren't everything). I call BS on the enterprise/mission-critical stuff, though. Windows is still trying to make inroads into the mainframe/high end UNIX world. I'd argue that through the efforts of IBM and others, Linux can run better on higher-end gear than Windows.

    I'm not saying you can't like MS products for whatever reason you see fit. But this isn't high school anymore. Popularity isn't everything.
    --
    I prefer rogues to imbeciles because they sometimes take a rest.
  18. Re:Thread hijacked for comic relief by Free+the+Cowards · · Score: 5, Insightful

    I sure hope he doesn't discover the Brocade SAN switch we use runs Linux. Or our ESX servers. Maybe you should actually tell him about these things. The ignorant won't stop being ignorant unless you make some effort to educate them.
    --
    If you mod me Overrated, you are admitting that you have no penis.