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US State Dept. Loses Anti-Terrorist Program Laptops

Stony Stevenson writes "It has surfaced that the US State Department can't account for up to about 1,000 laptops, perhaps as many as 400 of which belonged to the department's Anti-Terrorism Assistance Program. Internal auditors found that the department lost track of $30 million worth of computer equipment, 'the vast majority of which... perhaps as much as 99 percent,' were laptops, according to one official. Another official calculated that the average State Department laptop costs US$3,000 and figured that meant as many as 1,000 laptops might be astray — not 10,000 laptops as the US$30 million figure suggests. They're obviously not very good at maths."

53 of 223 comments (clear)

  1. Blame Iran by Trigun · · Score: 5, Funny

    They're using them and a bunch of XBoxes to create a supercomputer possible of calculating what wacky thing the president is going to do next.

    1. Re:Blame Iran by MarkGriz · · Score: 4, Funny

      They're using them and a bunch of XBoxes to create a supercomputer possible of calculating what wacky thing the president is going to do next. I think the word is spelled "stuporcomputer"
      --
      Beauty is in the eye of the beerholder.
    2. Re:Blame Iran by stuporglue · · Score: 3, Funny

      Whos president, theirs or ours?

      --
      https://www.facebook.com/digitizeicm -- Show your support for the digitization of the Iron County Miner newspaper archiv
    3. Re:Blame Iran by Foobar+of+Borg · · Score: 2, Insightful

      Whos president, theirs or ours?
      The one who says random, crazy shit and thinks he has a personal line to God.
  2. Why don't they handcuff the laptops to the users? by pembo13 · · Score: 3, Funny

    Seems like that is the most effective thing right now.

    --
    "Thanks for all the money you paid to us. We've used it to buy off ISO among other things" -Microsoft
  3. eBay? by VincenzoRomano · · Score: 4, Funny

    I would give eBay a try to find them out!

    --
    Maybe Computers will never be as intelligent as Humans.
    For sure they won't ever become so stupid. [VR-1988]
    1. Re:eBay? by Anonymous Coward · · Score: 2, Funny

      "0 items found for: laptop anti-terror"

      damn

    2. Re:eBay? by The+Angry+Mick · · Score: 2, Insightful

      I'd try employee house visits.

      --

      I'm not tense. I'm just terribly, terribly, alert.

  4. Math issues resolved by Qzukk · · Score: 5, Funny

    Obviously the problem is in assuming that all of the laptops were "worth" the same. Actually, there were 999 laptops that the government paid about $1,000 each for, which had important documents containing SSNs, medical and employment records, etc of every single person in the united states who was not a member of the Department of Homeland Security, as well as various secret anti-terrorist initiatives, identities of government moles working within terrorist groups and so on, totaling a value of about $999,000.

    The other $29,001,000 is due to the loss of one laptop containing the SSN and medical records of the director of the Department of Homeland Security.

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
    1. Re:Math issues resolved by TripMaster+Monkey · · Score: 2, Insightful

      Actually, an hour and 40 minutes, for the whole bunch.

      --
      ____

      ~ |rip/\/\aster /\/\onkey

  5. Clearly there's only one thing left to do... by Starturtle · · Score: 3, Funny

    Call in Jack Bauer, I'm sure he'll have them back within 24 hours.

  6. Filed away accidentally? by Aeonite · · Score: 4, Funny

    Were they MacBook Airs? Perhaps they're stuck inside some manila envelopes.

  7. $3000 for a laptop?? by piojo · · Score: 4, Insightful

    A state department laptop costs an average of $3000? That's completely insane! No (non-gaming) laptop costs that much unless you're just trying to burn money. This further reduces my faith in the abilities of the national government (and makes me feel really great about my taxes). =/

    --
    A cat can't teach a dog to bark.
    1. Re:$3000 for a laptop?? by mazarin5 · · Score: 4, Insightful

      I presume that price includes software, created by government contractors at high price for a specific purpose, divided amongst the few thousand computers that have it installed.

      --
      Fnord.
    2. Re:$3000 for a laptop?? by corsec67 · · Score: 4, Interesting

      This further reduces my faith in the abilities of the national government (and makes me feel really great about my taxes). =/


      If you got all of your money by stealing it from people, I don't think you would care too much about wasting some of that money.
      In government, where is the incentive to not waste money?
      --
      If I have nothing to hide, don't search me
    3. Re:$3000 for a laptop?? by rujholla · · Score: 5, Funny

      Ya but we feel confident that they can do a good job with health care!!

    4. Re:$3000 for a laptop?? by mapsjanhere · · Score: 3, Interesting

      Actually these were special DHS laptops with the ultimate security feature:
      An ultraslick teflon outer coating to prevent the employees from writing down their automatically generated 16 letter+capital+number+special changing once a month passwords on sticky notes and glue them to the notebook.

      --
      I'm aging rapidly, I bought a new game and had no idea if my machine was good for it.
    5. Re:$3000 for a laptop?? by Anonymous Coward · · Score: 5, Interesting

      As a scientist working for a US-government research lab, these stories make me die a bit inside.

      Where I work, we are very budget conscious. We could never justify spending $3000 on laptops. In fact we have to make a very solid case before we can get our desktops upgraded to even modern commodity levels (despite the fact that, as you might guess, we do plenty of work that pushes a desktop machine to its limits). Moreover, we have a very strict inventory system. All equipment (including computers) is accounted for, and has to be barcode-scanned annually to make sure it's still accounted for. Even computers that are so old no one would want them are still meticulously tracked.

      I always assumed that this was standard for government agencies... but I guess some agencies are able to bend and break these rules more wantonly than others. It makes me sad to think of the wastage in one branch when we are diligently following the rules, and barely scraping by, in another...

    6. Re:$3000 for a laptop?? by mcmonkey · · Score: 4, Informative

      I presume that price includes software, created by government contractors at high price for a specific purpose, divided amongst the few thousand computers that have it installed.

      Software would be a part of the purchase price, but not the calculation of the value of the lost property.

      After all, software is licensed not bought. When a computer gets lost, they still have the license, right? It's not like they have repurchase the same software for the replacement computers.

    7. Re:$3000 for a laptop?? by couchslug · · Score: 2, Informative

      "No (non-gaming) laptop costs that much unless you're just trying to burn money."

      Itronix and Panasonic semi-rugged and rugged units routinely cost far more than that.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    8. Re:$3000 for a laptop?? by Chris+Mattern · · Score: 5, Insightful

      It's not like they have repurchase the same software for the replacement computers.


      Haven't dealt with Microsoft lately, have we?
    9. Re:$3000 for a laptop?? by Vellmont · · Score: 2, Insightful


      A state department laptop costs an average of $3000? That's completely insane!

      I'm not sure I'd start jumping up and down just yet. You're basing this all one one minor fact that some dumb journalist likely got wrong, or took out of context. And as we all know, journalists never make factual errors except when you have personal knowledge of the story.

      --
      AccountKiller
    10. Re:$3000 for a laptop?? by mckorr · · Score: 3, Interesting

      The DHS machines aren't any better than yours. I seriously doubt the laptops cost the government more than the roughly $1000 you would normally expect them to pay. The additional money actually goes to fund operations and projects which are kept off the books. It's the same with the $300 hammer or $10k toilet seats for the military. They pay the same price you do, and the extra money goes to "black ops". Special Forces operations in foreign countries, counter-terrorist measures, anything that has to be funded but can't show up on the very public Federal Budget without compromising security. So yes, the budget shows them to be $3k, but two-thirds of that money actually went someplace other than computers.

    11. Re:$3000 for a laptop?? by slysithesuperspy · · Score: 2, Informative

      Excelent, Socialism by Ludwig von Mises is now #2 on a google search for "socialism." It's the book that converted previous liberal democrats like Hayak to free markets. I bet you would have even less faith in government if you read through that.

    12. Re:$3000 for a laptop?? by AK+Marc · · Score: 3, Informative

      A state department laptop costs an average of $3000? That's completely insane! No (non-gaming) laptop costs that much unless you're just trying to burn money.

      Ok, buy a laptop. Put the most popular business OS on it. Put the most popular business office suite on it. Put "standard" software on it, Acrobat, virus scanner, CALs for email, SQL, and such. Now look at the cost. Having bought a number of computers for companies, the hardware costs $500-$1000 for the desktop, and $2000+ after all the software. And yes, they essentially throw out all the licenses when they get rid of the computer, but by then the software is usally obsolete as well. Not to mention that a laptop order here is usually for someone "special" with special needs. With the cost of the one laptop was an extra battery, an extra charger, a monitor, a stand, a dock, a case, a mouse, a keyboard (invariably wireless) and sometimes even things like printers. The "laptop" was half accessories or more.

      So when they "cost" $3000, that's probably not the cost of the hardware laptop only, but includes other expenses.

  8. Re:$3000? by Lookin4Trouble · · Score: 2, Informative

    They were probably Dell D6X0 series laptops with encrypted hard drives. Getting a basic one right now (1GB RAM, 1.73GHz Dual-Core Processor, Encrypted Hard Drive) _would_ cost me about $1,100 if I could buy direct from Dell, but thanks to 8(a) contract purchasing obligation, it'd run me over $2,500 from the reseller (who adds zero benefit). Aren't you glad we're supporting small, disadvantaged, minority, woman-owned businesses at the cost of your (and my) tax dollars?

  9. Things to keep in mind... by Anonymous Coward · · Score: 5, Interesting

    1) They've only done one pass of their inventory. Once this has become public, the supervisors will get pushed on from their bosses to make sure that more equipment is accounted for in the second and third passes.

    2) The reason that many of these laptops are listed as worth ~$3,000 is probably that some of them are 10+ years old (when laptops were really really expensive). That also explains why some of them can't be found; they're shoved in the back of filing cabinets or in the bottom of desk-drawers because they haven't been used in years and years. Their practical value is probably nothing, but -- on paper -- they're worth thousands because that's what they were bought for all those years ago...

    1. Re:Things to keep in mind... by Red+Flayer · · Score: 2, Informative

      If the government uses generally accepted accounting principles (GAAP) like almost any other organization in the US, ten year old laptops should be listed as worth next to nothing. The depreciation schedule is about 3 years, I think.
      Well, first off, the US government doesn't comply with GAAP across the board, it picks and chooses where it wants to comply. There's plenty of questionable accounting practices, despite efforts to clean it up (see GAO annual report).

      And as for ten-year-old laptops, while it's true that their net book value should be zero (cost less accumulated depreciation), those are recorded separately on the books. So until you retire an asset, the full cost is on your books -- even if its offset by accumulated depreciation.

      If the assets are no longer in service, they need to be retired -- this reverses both your original asset entry and the total of your accumulated depreciation for the assets.
      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    2. Re:Things to keep in mind... by budgenator · · Score: 2, Informative

      Somewhere along the line there is going to be a break in accountability and sooner or later, if you signed for 100 laptops, you had better be able to produce 100 laptops or 100 signatures on equipment issue receipts. If you can't your going to pay for the shortage and if your lucky they'll be able to depreciate them down but 10 cents on the dollar can really add up.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    3. Re:Things to keep in mind... by AK+Marc · · Score: 2, Informative

      Er, no. Not quite. They should have a value that's written-down across years like vehicles. But that's a "should" and often doesn't get taken care of until you do a big inventory showing loss like this one. The next released figures will show a huge percentage of "found" laptops that are actually written off this way. A portion of that will be legitimate ("/That/ old Thinkpad? I tossed it years ago.") and a portion will be coverup to deal with this embarassing headline.

      Unless there's a reason to suspect that there is important information on the laptop, I'm sure that all laptops past their retirement age that are unaccounted for will be retired. That may not be GAAP, but it's SOP. If it's worth nothing on the books (while simultaneously being worth full purchase price because it hasn't been retired) and can't be located, it will be retired and that will fix most of the problems. What happens is that the people that keep the books on inventory are rarely told when something is disposed of, even when they should be (we used to track monitors and personal ink/bubble-jet printers, but now don't, so many people disposed of the disposable printers and crappy 15" CRTs as if they weren't tracked assetts, since new ones are no longer tracked, but if they were put in the books before that decision, then they still needed to be tracked until retired).

      I guess the short answer is that people complain that the government isn't run like a real corporation, but things like this just remind me that it is run just like a real corporation. The level of laziness and apathy is not any different. Now, let me get back to reading slashdot at work.

  10. Papertrails by TibbonZero · · Score: 3, Interesting

    I haven't worked for the government ever asides from working as an intern for a local County government's IT department, so I really don't know the answer to this.

    What in the world happens with these things as far as papertrails go? This question comes to mind every time they "lose" weapons or laptops. Isn't there anyone that has their name on these items as being responsible? Surely either the shipping departments, the departments that they were assigned to, or the people that they were assigned to could be held responsible right?

    I imagine for example that in moving of large arms shipments around the Middle East for our troops that there's someone always in charge of the stuff, or that last touched it. Wouldn't a great place to start (and place the blame) be the last person that signed off on something like this? In anything bigger than a really tiny company, there should be very clear paper trails like this right?

    Doesn't someone have to answer? Isn't it the auditors job to know who last touched them?

    --
    Tibbon
    tibbon.com
    1. Re:Papertrails by Anonymous Coward · · Score: 2, Informative

      I work as a scientist for a US-government research lab.

      Where I work, we have an elaborate tracking system. Every piece of equipment has an inventory number and a barcode. We have to reconcile the inventory at least yearly, which involves people walking around and scanning in each item. Any missing items (or even relocated items) have to be found. There is a special procedure for throwing out any tracked item. The whole system is actually a bit of a pain, but stories like this make me realize why these inventory systems are necessary (especially when using taxpayer money).

      I'm assuming that this inventory tracking is a government-wide rule. In which case, only massive incompetence or corruption would enable someone to misplace millions of dollars of equipment. Where I work, the tracking is very diligent, and misplacing even a single computer is a "big deal" and involves mass-emailing, checking records, and tracking until the asset is recovered.

      So, there *should* be a very clear paper-trail to figure out where these items last were, and who was responsible for tracking them. But of course, some agencies actually follow the rules, whereas (apparently) others do not.

    2. Re:Papertrails by anmida · · Score: 2, Interesting

      Having worked at a national lab for a bit, I can attest that accountability of items is FUBAR. They're pretty good at some things, like chemical inventory (can't let the terrorists steal our stuff...our 10 grams of stuff...and blow us up with it!) They are pretty horrible at some other things, though. The lab I was at actually undertook a program of reducing "extraneous" laptops and other electronic storage devices that were no longer necessary. The reason a lot of things go unaccounted for is that getting rid of them is such a PITA that no one ever does... and it slinks off to a dark corner of the office, never to be found again, or something else of that nature. For example, my boss gave me an ancient laptop to use that he should have gotten rid of, but there was no paperwork to say that it was actually loaned to me - it was still in his name. Considering the size of governmet organizations, that type of thing can multiply quickly into thousands of misaccounted items.

  11. Government accounting by athloi · · Score: 5, Funny

    Cost of laptop: $3000

    Cost of personnel to procure it, insurance, shipping, paperwork, legislation, research, etc on a per-item basis: $8000

    Total cost in taxes, per laptop, to you: $11000

    Cost of laptop, out of back of 10-year-old SUV with motor running, on street, from some guy named Joey with methamphetamine acne: $400

    1. Re:Government accounting by Archangel+Michael · · Score: 4, Funny

      They are obviously ordering the laptops from the wrong vendor.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    2. Re:Government accounting by Mr_Reaper · · Score: 2, Funny

      you forgot the lobster dinners for all the managers & vendors...

  12. We need new Math Textbooks by captainjamie · · Score: 4, Funny

    They're obviously not very good at maths

    9/11 changed everything... even multiplication.

    --
    I'm not dead yet!
  13. Re:$3000? by boris111 · · Score: 4, Interesting

    Aren't you glad we're supporting small, disadvantaged, minority, woman-owned businesses at the cost of your (and my) tax dollars?

    Yep sounds like my old company of 20 people doing contracts for the government. The President and VP co owned the company... guess who was the president: the minority woman. Guess who did most of the contact establishment, contract negotiation, and assembled the technical know how, and basically ran the company... the white bread male VP. She was useless, and started to get bitter when she began to realize this. Not saying this is a reflection of her nationality or sex, just that she was nothing more than a figurehead for the company so we could get more contracts.

  14. It's simple supply and demand by Colin+Smith · · Score: 2, Informative

    Large organisations like to restrict the numbers of their suppliers as far as possible, this means there is little or no competition for vendors, who are then able to charge as they like.

    I don't know which MBA came up with that concept, but there you go.

    --
    Deleted
  15. MOD PARENT UP by InvisblePinkUnicorn · · Score: 3, Insightful

    I was about to reply with the same thing. This is yet another example of why it is ridiculous to say it is better to "just let the government handle it". Not only is there no incentive to be cost-effective, secure, OR efficient, but the exact opposite becomes the case - government employees get their jobs through friends and family, ie cronyism, so because they did not need to prove their competence to get their jobs, there is also no incentive for them to be competent in their positions.

    1. Re:MOD PARENT UP by Abcd1234 · · Score: 2, Insightful

      This is yet another example of why it is ridiculous to say it is better to "just let the government handle it"

      You are correct. In some cases. But only a blind fool would believe that's universally true.

    2. Re:MOD PARENT UP by TheLink · · Score: 2, Informative

      Right, and "just let private corporations handle it" will be better?

      You think corporate employees don't get their jobs through friends and family or cronyism? There are efficient government run systems.

      The problem is not "because it is done by government". It all depends on the people you have, it doesn't matter if it's "private or gov". Some stuff governments just do better than private corps. The idea is governments try not to do too much stuff that they're not good at, and regulate the private corps (especially the monopolies). And the government is accountable to the people.

      The problem is you have a corrupt government and most voters don't really care that much. Whereas the private corporations care, and so they finance the politicians they want in both parties.

      I've heard cases where people end up regulating/approving stuff made by a company they were/are linked to.

      Anyway, it does look like the US voters are happy enough with the situation, otherwise they could get together and vote for someone really different for a change. Yes the 1st past the post thing tends to make things degenerate to a two horse race, but if you all are really pissed off enough with those two parties then you should start getting organized to vote some other candidate instead.

      In the recent elections in my country, in one constituency when an opposition party member was disqualified and had to drop out, the voters voted in an independent instead of the incumbent.

      --
  16. Re:$3000? by skiflyer · · Score: 2, Informative

    Don't forget warranties and service contracts and markups from resellers... it's easy to tip $3k a laptop if you try.

  17. Broken Window Fallacy by corsec67 · · Score: 5, Insightful

    The parable of the broken window might be of interest to you as to why this is a bad idea.

    You are saying "it is ok to steal from people if that money is going to be used to buy other things", right?

    --
    If I have nothing to hide, don't search me
  18. RTF-Source-Article for this to make sense by Plautius · · Score: 2, Informative

    The $30M number is bogus, it includes a lot of other stuff.

    This whole article is sourced from a blog called "Dead Men Working" which is focused on venting the frustrations diplomatic foreign service officers about their problems with getting security clearance from the Bureau of Diplomatic Security; coincidentally the group alleged to have lost the laptops. So take the article with a grain of salt.

    Also, the blog reported yesterday that the laptops were all found and accounted for. So, really, nothing to see here.

    The "Dead Men Working" blog is really interesting reading though. http://www.deadmenworking.blogspot.com/

  19. In Soviet America by Jeremiah+Cornelius · · Score: 2, Funny

    Anti-terror laptops lose U.S.!

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  20. Re:$3000? by lelitsch · · Score: 2, Informative

    Aren't you glad we're supporting small, disadvantaged, minority, woman-owned businesses at the cost of your (and my) tax dollars? I wasn't aware that Lockheed Martin was a minority owned business.

    To quote from their PR materials: Lockheed Martin is the largest provider of IT services, systems integration, and training to the U.S. Government. [...] with approximately $21.4 billion in 2007 sales.

  21. Re:Why don't they handcuff the laptops to the user by rts008 · · Score: 2, Insightful

    Yes, at first thought that works, but then we would see gov't. employees missing along with the laptop.
    My solution would be to chain the employees to a welded down desktop so the whole building would have to be lost/misplaced/sold in a pawn shop.

    After seeing SO many of these articles, I can only surmise that giving them laptops in the first place is a poor choice.

    --
    Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  22. Re:$3000? by Anonymous Coward · · Score: 2, Informative

    The Navy pays Northrup Grumman (through subcontractor EDS) $3,000 per year to LEASE crappy Dell Laptops.

    http://www.eds.com/sites/nmci/

    You'd think that this would come with a certain amount of priced-in tech support, but that all costs extra, too. The whole system is a giant POS that doesn't do what the Navy really needs and still costs the taxpayers three times what it would be worth even if it did work right. Government contracts being what they are, I'd imagine that any other federal agency would pay similarly inflated prices.

  23. The 'sensitive data'... by Tatsh · · Score: 2, Funny

    will end up on Wikileaks! I will wait patiently.

  24. They were found yesterday by bloody_liberal · · Score: 4, Informative
  25. Re:great... by atraintocry · · Score: 2, Insightful

    I'm gonna go with "lots of people helped themselves to laptops knowing that there isn't much oversight for the 'war on terror'" on this one.

  26. Re:$3000? by TheLink · · Score: 2, Insightful

    "She was useless"
    "just that she was nothing more than a figurehead for the company so we could get more contracts"

    If that meant you actually got more contracts then she was not useless at all.

    --