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Windows XP SP3 Creating Havoc

ozmanjusri writes "According to Information Week, within hours of its wide availability Windows XP SP3 had drawn hundreds of complaints from users who claim the update is wreaking havoc on their computers. One user said in a Microsoft newsgroup: 'I downloaded and installed [the SP3] package for IT Professionals and Developers on one of my computers. Now I can't get the computer to boot. I don't think Microsoft should have made this a critical update.' Other sites including IT Wire are also reporting problems, which include include random reboots or the inability to boot at all." Note that XP3 won't install on systems running beta IE8; and after a successful SP3 install users will no longer be able to downgrade from IE7 to IE6.

11 of 742 comments (clear)

  1. I love the /. bias by Anonymous Coward · · Score: 5, Insightful

    News about XP SP3 when it's delayed, when it doesn't work with some server...

    No news when it's released.

    News again when some minority of systems fail the SP3 installation.

    I love that Microsoft is held to 100% success rates, too. 100%. Even though there are millions of systems with trillions of potentially screwed up configurations to miss in testing, 100%.

    Unless testing for SP3 was going to take hundreds of years, stuff was going to slip through.

  2. Re:One problem machine out of many installs by ppz003 · · Score: 5, Insightful

    Windows service packs have never helped broken systems. They have only made them worse. See exhibits SP1 and SP2.

    If you suspect the SP won't take, just go straight to slipstream, wipe, and reinstall.

  3. Re:One problem machine out of many installs by AmaDaden · · Score: 5, Insightful

    The reason it's so difficult to fix a windows system is because you are encouraged to not understand it. With a more open system you can learn where the system files are that get edited and replace any that begin to cause problems. With Windows however you even try to learn about more complex parts of the system like the registry you are greeted with one page messages telling you "It's important. Don't touch it." I know I sound like a open source zealot but it's stuff like this that has made people like me go from not caring either way to pro open source.

  4. Re:One problem machine out of many installs by Sancho · · Score: 5, Insightful
    It was VMWare? Why the hell didn't you take a snapshot before performing this major OS update?

    If there was a failure of one part (e-mail, SSH, even the kernel), you only need to repair or fix that one piece and you're back and running again and that repair can be done independently of other parts of the system. Guess you've never suffered through a botched libc update.
  5. Re:One problem machine out of many installs by neoform · · Score: 5, Insightful

    I haven't had to do a clean reinstall on any of my macs since OS 9..

    I can't tell you how many times I've had to reinstall windows on my PCs.. I've completely lost count.

    --
    MABASPLOOM!
  6. Re:One problem machine out of many installs by Knuckles · · Score: 5, Insightful

    He didn't say that regular users should need to understand their computers, but that there should be the option to understand them. To apply your analogy, what would car users think if rebuilding the whole car was the only way to fix issues even for a mechanic?

    --
    "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
  7. Re:One problem machine out of many installs by SithGod · · Score: 5, Insightful

    He's not saying that regular users should need to fully understand how an OS works, only that people who want to know how it works should be able to. This would be akin to GM saying "Don't bother trying to fix your transmission, just buy a new car" (Yes, I know not quite the same, but close enough). Does the average car driver know how to fix their car, no. But if one had the desire to learn how to, they could. In that same way, those of us who want to learn how to fix a Windows install instead of simply reinstalling would like the oppertunity to be able to do so.

    --
    Don't you hate pants?
  8. Re:One problem machine out of many installs by nevesis · · Score: 5, Insightful

    You're right in the similarities between XP and Vista in that they were both more bloated than their predecessors and that many users were reluctant to "upgrade" because of that. But there are some big differences.

    XP was considered bloat and XP doubled the minimum requirements from 2000 Pro.

    Vista quadruples the minimum XP processing requirement, octuples XP minimum RAM, decuples the minimum HDD free space, and adds a new requirement for video cards.

    On top of all of that, XP and 2000 were essentially the same kernel. There weren't many compatibility issues, and users weren't faced with drastic UI changes.

    So, was XP twice as "good" as 2000? Maybe, so people switched. Is Vista ten times as "good" as XP? Plus IT support costs? No, so people aren't switching.

  9. Re:One problem machine out of many installs by thetoadwarrior · · Score: 5, Insightful

    I'm no Microsoft apologist, but I do think the unbridled hate that pervades /.'s reaction to every single Windows article is a bit out of hand. Yet your reply makes you sound like a complete tool by defending the world's richest company and one which has a monopoly. You seem to think it's acceptable that they have all this power yet release operating systems in a broken state. Your apologist views are the reason PC software sucks and why PC software is being held back because companies can just rely on shitty programmers to churn out border line code with the intention of fixing it later.

    7 years ago, the chorus of "OH MY GOD XP IS SO MUCH WORSE THAN 2000! THERE'S NO NEED TO UPGRADE!" in every XP article's comments were eerily similar to the ones you hear now every time Vista gets a mention. XP's reception was much better than Vista's reception. Vista is definitely more in line with Windows ME but most MS apologists ignore this and just claim that Vista's respection is standard for all MS operating systems.

    Secondly this whole "Vista is maturing" rubbish doesn't work. Vista is not a child, pet or a plant. It's not expected to grow. It should work out of the box.

    Like I mentioned earlier, this mentality that it's acceptable to release a bit of software that costs hundreds of dollars in a broken state is why PC software in general sucks.

    Console gaming was always superior to PC gaming in terms of quality because there wasn't any patching. They had to get it right. Where as PC game markets just had to get it sort of right. Now console gaming has the ability to patch games and, no surprise at all, the quality is dropping.

    There is no reason software companies, especially one as large and as rich as Microsoft can't get it right on the first go.

    Tell me this, are you willing to by a car, dvd player or microwave that only sort of works out of the box and the manufacturer promising to fix it at a later date? If not, then why is it acceptable for Microsoft to do this?
  10. Re:One problem machine out of many installs by Doctor+Faustus · · Score: 5, Insightful

    In what way was XP an improvement over Windows 2000?
    As far as most users were concerned, Win98SE was the previous version of Windows.

  11. Re:One problem machine out of many installs by somersault · · Score: 5, Insightful

    When your OS has greater requirements than the games you play, you know something has gone very very wrong.. unless perhaps you only play the built in Windows games :p Sometimes life really is stranger than fiction..

    --
    which is totally what she said