French Judge Orders Refund For Pre-Installed XP

Racketiciel writes "A French user asked for a refund after buying an ASUS computer that came with Windows XP and other software pre-installed. ASUS tried to apply a procedure which cost more money to the consumer than they will give back... The court ruled in favor of the user, who received back 130 Euro (~200 $) for the software. Here is the ruling (PDF, French). In France, this is the fourth victory for refund seekers during the last two years, and many people are now filing for refunds (in French). Two French associations (AFUL and April) published a press release on this victory the same day an important hearing happened." The English-language press release linked above gives a pretty good idea of what happened here, for those unsuited to wading through French.

Comments

Facilitating a monopoly

[EmbeddedJanitor]

Sure, you have a choice of PC with windows or nothing. It is a packaged deal, but they don't offer choices apart from the monopolistic one.

Unlike USA - where the DOJ's anti-trust ruling has no real impact on MS's business - the Eurpoeans take this more seriously. They feel that there should be options other than the monopolistic one.

Forcing vendors to give back more than the XP cost sends a clear message: give non-MS options or feel the pain.

Re:French

[damburger]

Needed to be said. As a Briton I've more fondness for France than America (an unusually position as most people here loathe them both with equal measure) and am getting tired of these French=Cowards jokes. In many ways their country is better than ours, and this should be a source of embarrassment for us because they have a similar sized economy and population. I guess that is why it is deemed necessary for the media to lay on the French-hate so thick, in case British people start to say "Hey, why can't we have fast trains that turn up on time?" and such stuff.