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LifeLock Spokesperson's Stolen ID Inspires Lawsuits

OrochimaruVoldemort writes "It seems as though LifeLock isn't as secure as Todd Davis makes it out. According to a LifeLock spokesman, his identity has been stolen. For two years, Davis has been daring hackers to steal his ID. Looks like he got what he wanted. CNN reports: 'Now, LifeLock customers in Maryland, New Jersey and West Virginia are suing Davis, claiming his service didn't work as promised and he knew it wouldn't, because the service had failed even him.'"

42 of 217 comments (clear)

  1. Isn't this old news? by ngth82 · · Score: 5, Informative

    Isn't this old news? I thought I read about this months ago.

    1. Re:Isn't this old news? by Aranykai · · Score: 5, Informative
      --
      If sharing a song makes you a pirate, what do I have to share to be a ninja?
  2. TWO FREAKING YEARS by Gotung · · Score: 3, Insightful

    The guy has been throwing out his social security number (often in television advertisements) for 2 whole years and only once did anybody end up getting any money out of it.

    And that person got it from a payday check cashing place at that.

    Not exactly a reputable type of business in general.

    I'd say his service works pretty well based upon that track record.

    1. Re:TWO FREAKING YEARS by morgan_greywolf · · Score: 3, Insightful

      Uh, yeah, but there are a LOT of payday check cashing places.

    2. Re:TWO FREAKING YEARS by orclevegam · · Score: 3, Informative

      It says it prevents identity theft, not that it prevents people from obtaining loans in your name. The articles all mention that a lot of people (at least 20, but possible many more) have obtained drivers licenses using his SSN, and many more attempted to but were unsuccessful. Further there service won't protect you from someone using your identity to obtain a job, or several other types of identity theft that don't directly impact your credit report. There's also the fact that they're charging for a service that the credit companies offer for free. It's perfectly possible to request fraud alerts directly from the credit companies but most people don't realize they have that option so this company is really making money off peoples ignorance.

      --
      Curiosity was framed, Ignorance killed the cat.
    3. Re:TWO FREAKING YEARS by XorNand · · Score: 4, Informative

      This "service" is simply placing a fraud alert on your credit report. When a creditor pulls your report, they see this alert which means they ought to do a bit more manual verification of your ID before granting credit. Most creditors will go the extra mile to win the business, but some of them will just throw the credit app in the trash. The bureaus have been bitching left and right about Lifelock, because they're gaming the system. A FA is only supposed to be used if a credit report (CR) is suspected of containing fraudulent information. Anyhow... the point is, you can call a credit bureau (Experian, Equifax, or TransUnion) and place a FA on your file for free. You don't even have to call them all, a FA will in short time propagate to all three.

      (Note: a FA is different from "freezing" your CR, which prevents it from even being pulled at all by potential creditors. A freeze is a one-time fee ($10 I think) and is an even better protection against ID theft than a perpetual FA. The downside is you have to pay that $10 per bureau and it can be a pain in the ass if you ever to legitimately apply for credit.)

      --
      Entrepreneur : (noun), French for "unemployed"
  3. Duh. Just Duh. by Frosty-B-Bad · · Score: 3, Insightful

    who really thinks some 3rd company can block all access to your information? Even if they had access to your credit file, its all in the past, so it would take a month to figure it out, while your credit score gets lowered, then all this company could do is pay to fix/remove it, more like insurance than any sort of blocking; then the "big 3" credit mongrels will sort out the problem after said company contacts them, and after I'm sure you have to call/fax them all this info, signed in triplicate, so in the end you just gave LifeLock money for a false feeling of security, because they have no higher ability to repair your credit file than another one has to destroy it. think about it people. Really?

  4. Let's keep this in perspective... by Jhon · · Score: 3, Interesting

    Davis acknowledged in an interview with The Associated Press that his stunt has led to at least 87 instances in which people have tried to steal his identity, and one succeeded: a guy in Texas who duped an online payday loan operation last year into giving him $500 using Davis' Social Security number.
    One out of 87 -- and that guy only succedded in getting $500.

    Davis learned about the fraud in Texas when the payday-loan outfit called to collect on the loan, he said. He didn't get an alert beforehand because the company didn't go through one of the three major credit bureaus before approving the transaction.
    Ok... so it's not perfect -- but it sounds like the service would stop major ID theft attempts...
  5. "he knew it wouldn't"? by webrunner · · Score: 4, Insightful

    claiming his service didn't work as promised and he knew it wouldn't, because the service had failed even him.


    Isn't the fact that he got his identity stolen due to use of the system more or less hard proof that he didn't know it wouldn't work?
    --
    ADVENTURERS! - ANTIHERO FOR HIRE - CARDMASTER CONFLICT
    1. Re:"he knew it wouldn't"? by treeves · · Score: 3, Insightful

      Yes, before it happened.
      But he made commercials promising it would work AFTER it had failed.

      --
      ...the future crusty old bastards are already drinking the Kool-Aid.
  6. Identity? by amccaf1 · · Score: 3, Funny

    Now, LifeLock customers in Maryland, New Jersey and West Virginia are suing Davis[...]
    Gee, let's hope they sue the right guy... They might accidentally sue the guy who stole his identity!

    --
    "Flag on the moon. How did it get there?"
  7. Re:This morning on the radio by exley · · Score: 4, Funny

    Apparently their business plan failed to account for people writing stuff down.

  8. Um, actually... by RandoX · · Score: 4, Informative

    According to The Consumerist, "...the CEO's personal information is currently being misused by at least 20 different identity thieves"

  9. "Identify theft" needs a new name by sakdoctor · · Score: 4, Insightful

    ...cause seriously, it's bullshit. I mean this idea that my "identity" can be stolen. What this seems to be about to be is accountability. If a bank gives out money because someone duped them into believing that they were me, then the buck should stop with them. Their fuck up, their loss in a sane world.

    1. Re:"Identify theft" needs a new name by orclevegam · · Score: 4, Interesting

      And you can go to court and prove you're not responsible, but the monetary damages aren't the real problem. The problem arises because of the centralized credit agencies that score your "risk" for various banks and lenders. It doesn't matter if you never have to pay the money if your credit score is so abysmal you can no longer take out a loan for a new car or house. Not to mention there's the legal fees of proving you didn't do it even if it's fairly trivial to do.

      --
      Curiosity was framed, Ignorance killed the cat.
  10. Great secuity by Anonymous Coward · · Score: 5, Funny

    1) Goto: https://secure.lifelock.com/enrollmentform.aspx 2) Enter ' or 1=1 or ' quotes included as the promo code. 3) ??? 4) Profit

    1. Re:Great secuity by nawcom · · Score: 3, Interesting

      1) Goto: https://secure.lifelock.com/enrollmentform.aspx 2) Enter ' or 1=1 or ' quotes included as the promo code. 3) ??? 4) Profit heh anyone actually done this? used this trick for free service? it says it will charge you $0 annually after all..
    2. Re:Great secuity by ZiakII · · Score: 3, Informative

      interesting enough also the word test works

    3. Re:Great secuity by Applekid · · Score: 3, Insightful

      Haven't tried actually getting the service, but you can enter any true statement in between the or's for the $0 annual charge (i.e. ' or 1 or ', ' or 2+2=4 or ' etc.). Whoever designed that form made some major goofups. And if they took that much care about that form, you can imagine how much quality and attention to detail the rest of their proprietary credit protection services have to offer.

      Oops, I guess I was the 800 lb. elephant in the room.
      --
      More Twoson than Cupertino
  11. I DARE you crackers! Double dog dare you! by sm62704 · · Score: 4, Funny

    For two years, Davis has been daring hackers to steal his ID.

    Child's play. I bet you dumbsassses aren't good enough to shuttle $5,000,000 into my bank account, losers! I dare you! I double dog dare you!

    --
    mcgrew's razor: Never attribute to stupidity that which can be explained by greedy self-interest
    1. Re:I DARE you crackers! Double dog dare you! by athdemo · · Score: 5, Funny

      Fine, I accept your challenge. Now, just give me your bank account info...

    2. Re:I DARE you crackers! Double dog dare you! by Mr.+Sketch · · Score: 5, Funny

      Well, since I cannot refuse a double dog dare, I'll first need your account number and routing number to proceed with the deposit.

    3. Re:I DARE you crackers! Double dog dare you! by Cajun+Hell · · Score: 4, Funny

      I bet I can do that, but I need you to advance me $500 to cover a transaction fee.

      --
      "Believe me!" -- Donald Trump
  12. The news is... by dhj · · Score: 5, Informative

    The new news is that he is being sued. The old news is that identity thieves took his identity. The summary mentions the new part, but the title is poorly chosen. From TFA:

    - Atty David Paris is seeking class action lawsuit against founder Todd Davis in MD, NJ and WV for

    - Also being sued in AZ over the 1 million dollar "service guarantee" because it is being misrepresented and only covers "defects in lifelock's service" and not actual identity theft. which they are misrepresenting.

    - Experian is accusing LifeLock of deceiving customers about their breadth of service because all they do is put a fraud watch on your credit record every 90 days which is something anyone can do with the agencies for free themselves. The only thing this protects you from is credit fraud which where an initial credit check is performed -- and incidentally means if you actually want a change in credit, a cell phone, car, etc you have to contact the credit agency ahead of time so they will allow it.

    --David

    1. Re:The news is... by frank_adrian314159 · · Score: 5, Funny
      The new news is that he is being sued. The old news is that identity thieves took his identity.

      Well, then, he doesn't have to worry, then, huh? Because they'll be suing the thieves! Right? Right?

      --
      That is all.
    2. Re:The news is... by orclevegam · · Score: 5, Informative

      You need to go to the credit reporting agencies directly not through intermediaries. Since there are three major agencies you'd have to contact them separately and sign up for each of their credit protection plans. This shouldn't be confused with the "credit protection plan" that the credit card companies are always trying to shove down your throat, or similar services for other companies, as the former is really a form of insurance in case you become unemployed or otherwise unable to pay off your card for a time, and the later are just companies that are trying to make money by offering a centralized more "convenient" way to sign up for the free fraud reporting offered by the credit agencies (for a monthly fee naturally).

      --
      Curiosity was framed, Ignorance killed the cat.
    3. Re:The news is... by Jason+Levine · · Score: 3, Interesting

      Fraud watches aren't 100% security from credit fraud also. A fraud watch is actually voluntary. It means that the credit issuer should be careful and double-check whether a certain application is really from the person it claims to be from. However, some issuers ignore the fraud watches and will issue the credit anyway.

      The best protection is freezing your credit. That way, no one can check your credit or add new lines of credit. If you want to do anything involving your credit (open a new credit card, get a loan, get a background check), you would then need to unfreeze your credit and refreeze it when the activity was completed. Unfortunately, this costs $5 per action per agency per person. So if a husband and wife want to freeze their credit, it is $5 * 3 (credit agencies) * 2 (people), or $30. If they then want to unfreeze their credit, get a car load, and then refreeze their credit, it would cost $60.

      There was a bill awhile back that would have made this free, but the credit industry lobbyists got it killed. After all, if you freeze your credit then you can't sign up for a new credit card at the checkout line of a store to get 10% off your purchase. And that means that you are less likely to have lots of credit card debt interest to pay off. And that means less profits for them.

      As far as ID theft is concerned, they honestly don't care. If your identity gets stolen, it's your problem. You need to spend the time and money to prove to them that something went wrong. Any losses due to cards issued during ID theft are written off (or sent to a collection agency to hassle the ID theft victim and further negatively impact their credit rating).

      Todd Davis is just lucky that he wasn't a victim of Criminal Identity Theft.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    4. Re:The news is... by j00r0m4nc3r · · Score: 3, Funny

      What are these free ones? The only ones I see claim to be free then sign you up for a monthly fee on your credit card.

      Send me $10 and I'll tell you about the free ones.

    5. Re:The news is... by ahabswhale · · Score: 3, Informative

      Actually, all you have to do is contact any one of the credit reporting agencies and report that you believe fraud has occurred on one of your credit accounts (whether it has or not is irrelevant). This is usually all done via automated phone system and you won't be talking to a human being. They will automatically perform the freeze and contact the other two agencies to do the same thing. It's pretty damn simple.I

      I've actually done this. None of it costs so much as a dime. LifeLock and the like are complete rip-offs.

      --
      Are agnostics skeptical of unicorns too?
    6. Re:The news is... by skarphace · · Score: 4, Funny

      Send me $10 and I'll tell you about the free ones. That's a steal! Now send me your name, address, and uhh... social security number so I can send that $10 right out.
      --
      Bullish Machine Tzar
  13. Re:Huh. by orclevegam · · Score: 3, Funny

    Todd Davis apparently.

    --
    Curiosity was framed, Ignorance killed the cat.
  14. protection without paying money by bcrowell · · Score: 3, Informative

    There are some pretty straightforward things you can do to protect yourself from identity theft, without paying any money.

    You can opt out of getting unsolicited credit card offers at optoutprescreen.com. (Here is a link to them from an FTC web page so you can tell they're legit.)

    You can also make a habit of getting an annual free credit report from annualcreditreport.com. This can help you to detect if something goofy is going on. (Link from FTC. It's run by the credit reporting companies, and as you go through the process, they'll try hard to sell you on getting non-free services as well. You have to watch carefully, and not accept the defaults.)

    IIRC there is also a process for locking your credit reports completely, but it costs money unless you can demonstrate that you've already been a victim of fraud.

  15. Experian Deception with FreeCreditReport.com by Ron+Bennett · · Score: 4, Interesting

    Ironic to read that Experian is complaining about LifeLock's practices when, in my view, Experian itself engages in deception far worse with their costly FreeCreditReport.com website that many people confuse with the truly free AnnualCreditReport.com.

    Ron

    1. Re:Experian Deception with FreeCreditReport.com by Dachannien · · Score: 3, Informative

      Thanks for posting this. Those commercials really annoy me, in part because that punk driving the car has a face you'd love to beat with a baseball bat, and in part because Experian acknowledges that their entire operation is a scam (they've already settled with the FTC once already) but they're still at it.

  16. Re:The news is... still somewhat of an old story.. by ehrichweiss · · Score: 5, Interesting

    His identity was stolen pretty quickly after he started advertising his SSN. I read elsewhere that his credit is sooo screwed up that the major agencies report his DOB as around 1943 or something and that there have been no less than 5 drivers licenses issued under his identity in various states. That doesn't sound like it remotely did what it was supposed to.

    --
    0x09F911029D74E35BD84156C5635688C0
  17. Re:ID is not stolen until... by orclevegam · · Score: 3, Insightful

    I can't decide if this is someone trolling, a clever personal attack (utilizing /. to do your dirty work), or a genuine moron.

    --
    Curiosity was framed, Ignorance killed the cat.
  18. HA!!! Goes to show by kcredden · · Score: 3, Insightful

    As soon as I started hearing this, I thought this is a load of...well you know. I knew very well, there is no way possible that you can make an unhackable Internet connected computer system, at least not without HUGE costs (government maybe?) Especially because the way these companies do it. I doubt there was any encryption, much less firewalling, and other security. Just goes to show, P.T. was right on the money here. Best way to not be ID ripped off? Don't store your ID online, period. No cracker can get in, if it's not connected to the net. - Kc

    --
    -- Kevin C. Redden kcredden@ gmail 392992 .com (take out the 392992 for e-mailing me. Spam control)
  19. If you ever even considered using LifeLock... by DiscipleN2k · · Score: 5, Informative

    Step 1: Call Experian (1-888-397-3742) and have them put a fraud alert on your file. They'll pass it on to the other 2 credit bureaus (Equifax: 1-800-525-6285 & TransUnion: 1-800-680-7289).

    Step 2: Repeat step 1 every 90 days.

    Step 3: Save $120 a year by doing everything LifeLock does all by yourself.

    (I know, I missed the obvious, "Step 3: Profit!" joke)

  20. Re:Thanks. by nelsonal · · Score: 4, Informative

    Here's the info for all three. This is regulated by the states so it's possible that you might not be able to initiate this from your state. http://www.bankrate.com/brm/news/cc/20030613c2.asp Experian has a handy online form for you to do it. https://www.experian.com/consumer/cac/InvalidateSession.do?code=FREEZE

    --
    Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
  21. billionaires for tort reform! by globaljustin · · Score: 5, Insightful

    good example of how litigious our society is

    I understand where you are coming from, and I agree, but torts are way down on the list of court reform issues that need to be addressed. Federal, State, and local Attorney's offices are the worst offender here, with large companies being a close second. Our criminal justice system is basically a plea bargain system now, it's so gamed and rigged by the DA's that any notion of a person accused of a crime having a 'fair day in court' is reserved only for the very rich who can afford $50,000+ lawyers. The RIAA, MPAA with their frivolous lawsuits are just as bad.

    The common thread here is that the courts have become another way to abuse everyday citizens in our country for political and financial gain, or even worse, for Public Relations.

    To the lawsuits mentioned in this story, I think the litigants in this lawsuit deserve their day in court. Part of me is glad his identity was stolen. Anyone who knows about how identity theft works (even at a cursory level), knows that the services this guy was pedaling were complete vaporware. His company was taking advantage of a climate of fear and he inadvisably believed his own hype. Granted, courts do get it very wrong sometimes, and we always need to make sure we provide ways to rectify those situations, but I do not think this case is in that territory.

    It is wrong to mislead people using their irrational fears and ignorance. Yes. It is wrong. Alot of people in our society seem to think that it's ok to do this...that's what I think needs reform!
    --
    Thank you Dave Raggett
  22. Re:The news is... still somewhat of an old story.. by Zordak · · Score: 3, Informative

    We seriously need tort reform in this country. That's the real story.

    This looks like a silly lawsuit to me, and there certainly are silly lawsuits. But "tort reform" as pushed by Bush and his cronies is not necessarily the answer. In Texas, thanks to tort reform, a physician could literally operate on you totally stoned and maim you for life, and the damages you can recover are so severely capped that it wouldn't be worth it to sue him (meaning it will be hard to get a lawyer to take the case if you can't pay hourly). That's not a bug. That's a feature.

    The intended effect of tort reform is to place a controlled value on the variables. Mr. Executive says, "If we do this evil thing [sell a dangerous vehicle or drug, for example], how much money will we make?" Bean counter says, "We will make $300 million and it will maim and/or kill a bunch of people." "How much will the law suits cost us?" Without tort reform, the bean counter has to answer, "I don't know. Juries are unpredictable." But with nice, tidy hard-capped damages, he can answer something like, "Our maximum exposure will be $150 million." "Great! Let's do it!" And we're off.

    And lest you think I'm just a bitter litigator who had his livelihood yanked out from under him, I'm not. I am a patent attorney. I don't do personal injury. I hate torts. I've just seen the statutes that were spoon fed to the Texas legislature by the insurance lobby. Tort reform is not your friend if you are not a tortfeasor.

    --

    Today's Sesame Street was brought to you by the number e.
  23. Re:The news is... still somewhat of an old story.. by sumdumass · · Score: 3, Insightful

    I guess you should look at their site and read what they are claiming. Of course they could have changed things because of the court cases but it seems pretty clear to me. First, they are claiming that if their service fails they will pay up to 1 mill to set it straight. You would know it failed when there wasn't a fraud alert on your credit report when something happens. At least that is the way it is represented as of now.

    So if a clerk fails to check ID or doesn't run the credit report, their service worked and it was a failure outside it. But supposedly, they contest it for you and all you have to do is tell them about it.

    The CEO even claims the Texas incident is proof life lock works because the clerk failed to verify the guys identity and the service took care of everything for him. He wasn't out a dime more then the cost of the service and didn't waist any time with the incident.

    Second, It says it stops you from being a "victim of identity theft". That could be interpreted in many ways. Is a victim someone who has had someone else attempt to use their personal information or is a victim someone who has had to pay fees and spend endless hours as well as being denied a loan for something else because someone used their personal information. It is sort of like if someone attacks you and punches you. You would/might be a victim unless you signed up for a cage match or knowingly stepped in a boxing ring as an opponent of someone skilled in that art. You would/might be a victim if you were minding your own business, you probably wouldn't be one if you punched the other guy first. So there is some interpretation going on here.

    From the adds, I agree with you. But after reading their website lifelock.com , I'm not sure if that really is the case. I think it will be interesting to see what the courts determine.