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Large Web Host Urges Customers to Use Gmail

1sockchuck writes "LA hosting company DreamHost, which hosts more than 700,000 web sites, is encouraging its customers to use Google's Gmail for their e-mail, rather than the DreamHost mail servers. DreamHost is continuing to support all its existing e-mail offerings, but said in a blog post that email is "just not something people are looking for from us, and it's something the big free email providers like Yahoo, Microsoft, and Google can do better." DreamHost addresses a question about Google that has vexed many web hosting companies: is Google a useful partner, or a competitor that intends to make "traditional" web hosting companies obsolete? In this case, partnering with Google offers DreamHost a way to offload many of its trouble tickets, reducing the support overhead. Is Google starting to make web hosts less necessary?"

10 of 436 comments (clear)

  1. Re:Very unprofessional move by HansF · · Score: 5, Informative

    Using google apps for your domain enables you to use your headhoncho@acme.com... they just take your mx record and handle your mail.

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    --> Insert Funny Sig Here
  2. Very professional move by Vellmont · · Score: 5, Informative


    The idea that I'm going to be content putting "headhoncho_acme6@gmail.com" on my business card instead is laughable.

    Who said anything about gmail.com? Google also provides DOMAIN based hosting of your email. i.e. headhoncho@acme.com can go to Google's servers.

    If Dreamhost doesn't want to include email with their web hosting accounts (and it looks like this is the first step towards phasing it out), then they need to get out of the web hosting business

    I very much disagree. Web hosting and email hosting have very little to do with each other. They both involve the internet, but beyond that, there's little crossover. Why not let each provider provide what they can do best? I don't eat at gas stations, even though driving across country often involves feeding myself as well as my car. Why should my website host try to also provide poor email?

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    AccountKiller
  3. Not just webmail by Midnight+Thunder · · Score: 5, Informative

    For me non-webmail is a thing of the past, I love being able to easily access my mail from any computer anywhere (and I'm on quite a lot of different ones on different places). And GMail is the best of all webmails, so they sure made a good choice!

    For those who want a bit more than simply webmail, there is also the SMTP and IMAP interfaces offered by GMail.

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    Jumpstart the tartan drive.
  4. Re:Very unprofessional move by MaxInBxl · · Score: 4, Informative

    Well you can simply configure your host to forward your "me@acme.com" mails to "me@gmail.com" automatically. It is then trivial to set Gmail up so that incoming mails sent to "me@acme.com" are replied with "me@acme.com" as a reply-to address.

    I use this for several of my domains. The clear advantage for me is that I can use the Gmail interface which I've known and used for years now. Every hosting provider has their own brew of online mail and I've yet to find one that can compete with Gmail.

    This is starting to sound like a fan boy post, but another sizable advantage of using Gmail (or hotmail or yahoo-mail etc.) is that your current ISP probably does not have global coverage. So when you move to France next year and have to use neuf.fr as your provider your old e-mail address and messages will not follow you. However you can check your hotmail / Gmail / yahoo for free, no matter where you live and no matter who your ISP is.

    However, on a professional front, I personally don't think it is a good move for the simple reason that people hang on to ISPs despite better competition only because they've been "using the same [IS provided]e-mail for years now".

    Just my 2 cents

  5. Re:Webmail by Ngarrang · · Score: 4, Informative

    Use the correct tool for the job. Google makes for a wonderful mail host. You can still have your name@company.com address through their mail servers while gaining access to their superior spam-filtering and fantastic uptime.

    There will always be a need for web hosters, though a different niche may need to be found. For example, not ever host offers PHP, or Python, or fill-in-name-of-technology and that is where the hosters can differentiate themselves from the free providers like Google, geocities.

    From previous experience, e-mail seems to be the red-headed step-child in the service package that a web host offers.

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    Bearded Dragon
  6. Re:Webmail by Anonymous Coward · · Score: 5, Informative

    For me, GMail equals unprofessional. It equals Mom and Pop... Last I checked, you could pay for Gmail and use your own domain name. Actually it's free for your own domain for the same services as a generic gmail account. You only need to pay for it if you want 24/7 phone support and an obscene amount of HDD space. I host a few dozen websites for clients. I've converted most of them over to gmail using their own domain names. I can even remove the gmail logo so it isn't obvious they're using gmail.
  7. Re:Webmail by tgd · · Score: 4, Informative

    Last I checked the six domains I have sitting on GMail, you can use your own domain name for free.

  8. Gmail - a natural extension of Postini by zerofoo · · Score: 4, Informative

    A few comments seem to suggest that using gmail for your business is "unprofessional".

    Gmail can host email for your domain. You manage your domain, Gmail hosts your mail - most people will not realize that your email is kept at Gmail's servers.

    This product grew out of the Postini merger. Many, many companies use Postini for "front-end" email security and filtering. Your domain's MX records point to Postini's mail servers. Postini receives your mail, scans it, filters it, and then delivers it to your mail servers. I've used Postini's service in the past, and it is an awesome service.

    The only difference with Gmail is that the mail now is not forwarded to your mail server, it is kept at Gmail.

    Unprofessional? Hardly.

    -ted

  9. Re:Webmail by phrenq · · Score: 4, Informative

    While GMail may be unacceptable for business communications in a company of 100+ employees Why? I work for Google, so I'm not entirely impartial, but we use Gmail here with well over 10k employees, and it is by far the best corporate email experience I've had. I'm on several high-volume mailing lists which I have permanently archived and can search through immediately.

    With Google Apps, nobody knows your domain is using Gmail, so there's no appearance of unprofessionalism to external companies.

    For most large companies, email is not their main focus. It's just a distraction, something they need in order to do their real business. I'd think that offloading that headache would be a relief.
  10. Re:Webmail by PerfectlyNormal · · Score: 5, Informative

    And if you're not a DreamHost-customer, you can *still* use GMail with your domain name for no extra charge (meaning, free). Isn't the world just amazing?