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Microsoft Free, One Year Later
madgreek writes "Last year I wrote of my switch from XP to Ubuntu at work. Now a year later, I am back to reflect on one year of being extremely productive at work using (almost) nothing but open source software in a Microsoft world."
I'm sure that many people will point at his failures (IE6 for some activeX websites & visio) as proof that linux is still not ready for the desktop. But these apps aren't available for the Mac either & few are suggesting OS X is not ready for the desktop.
Unfortunately, what's preventing business's adopting Linux or OS X is the fact that the various 'solution providers' & VARs make more money reselling Microsoft products.
There are shills on slashdot. Apparently, I'm one of them.
Linux has a Visio Clone: Kvivio. Import the Cisco Symbols from DIA and you are all set.
... a computer.
Film at 11.
Help poke pirates in the eyepatch, arr.
I really fail to grasp why corporations (NOT individuals) fail to understand the ramifications of such EULAs and MS software contracts.
Negotiating a seat deal with MS leads to a very nasty possible outcome: invasion by Business Software Alliance. If you refuse, you invalidate all your licenses... and they always find something "illegal". It's one thing to switch because of some perceived wrong or being high and mighty, but a corporation is a corporation. When it comes to software, they literally open themselves up for heavy liability if they accept MS and other COTS software.
GPL means something else too: if you dont create software, you can ignore any "bad side effects". Only violators who refuse to share source are gone after. Usage is truly free of legal ramifications.
Protip: You're not the first person to use linux for a whole year.
*Gasp*
We used to use Windows at our corporation + only open source programs. It was quite natural to move from Windows to Ubuntu, because it was the only commercial program that we were using. We have been happy since. No license hazzle.
the audio skipping sounds related to a pulseaudio problem people were having.
Updating to the latest kernel in hardy-proposed fixed that for me.
... and my coworkers still have no idea that I switched to free software.
I suppose all the 'Year of Linux' people will come out and say 'This is the year of Linux' and so on and so fourth.
Linux has had many years, and for what it has been up against, an illegal government coerced monopoly with more and more stress being put on it from every direction, it has not disappointed me in the slightest. With a dignity I hope that I have a tenth of when I die, Linux users and Linux developers have fought, and some died defending the vision of Linux and the FSF to preserve a future where some of us still do control how our computers are used.
To that end, every year Linux stays alive and relevant is the year of Linux. You see, Linux is fighting constantly a war against complete eradication. Not just Microsoft, but many software vendors, hardware makers, governments, and yes, a malevolent user base hate Linux, and every minute of every day seek to find ways of eradicating Linux from this world. A world where Linux is quarantined into certain sectors like server environment, is a path to extinction like Netware.
As far as Linux in the social arena. Linux as a social movement in its aspect as a social reform movement need not die out. In the Internet world, Linux is a symbol of transparency, of honest behavior, and accountability. Without Linux we would all be staring at a dark Palladium filled future.
So, in the name of the secular Linux social movement for transparency, property rights, freedom of speech and what not. Try and see what you can do to prevent Linux the OS from going into that quite good night. Develop. Write code, fix drivers, create new ideas. That driver for that hardware, that new application may be the driver or the program that changes history.
Yes there are aspects of Linux that are difficult. So, lets make sure this year isn't the last year of Linux, the year Linux became as obscure as DR-DOS, and Amiga, and the Z80. because, I'm sorry, but some things have to be fought for.
I find Linux more capable on the Desktop than Microsoft. There are often times when MS's (using XP) internal burning software is inadequate - like burning images. I don't know if it's fixed yet, but for a long time XP just would not burn an image with its built in software and you had to use something like Nero. Never had a problem burning an image running any linux distro. Same with mounting .iso right from the harddrive as a cd-rom. It usually required some pay-for software (Alcohol 120%) in Windows, while a 2 minute search yield a few command lines to do it in Ubuntu. I know I'd rather save the money.
A typical mainstream Linux distro is ready. It's often superior in many ways to MS, as MS seems to deliberately makes their OS do almost nothing useful beyond the basics it seems (or was it that Monopoly ruling that caused this?) It's now just 3rd party apps for most people. Web Browsing has reversed itself (there are enough people who wouldn't switch from Firefox due to plug-ins they can't get in IE).
On the Corporate Level, solution providers are slow to change if they're an MS only shop. I even know the university/college level has problems. Blackboard and other such garbage.
I suspect the oncoming economic shitstorm may finally get corporations to really tighten their belts and that company-wide OS licenses may just not fit in the budget anymore looking ahead 5 years in some places. I just hope the current/next generation of purchase managers learns from the past and looks to do away with vendor lock-in in so many areas as much as possible.
A two minute search on Google yields CDBurnerXP as a freeware CD burning tool and Daemon tools as an image mounting tool for Windows.
It might not be free as in speech, but it sure is free as in beer.
Jean-Francois Im's blog
I'll keep that in mind for the next time my girlfriend have a "headache".
"I have downloaded hundreds and hundreds of records, why would I care if somebody downloads ours?" Robin Pecknold
Google for "read ISO Windows" gave this link as the first hit. It has a link to an ISO mounting utility from Microsoft:
http://weblogs.asp.net/pleloup/archive/2004/01/15/58918.aspx
Personally I'm very wary of installing random non-open-source apps on my desktop. I feel a lot better about something that is in the main Debian repository and more or less gpl compatible.
Hell, check out that daemon tools page you linked:
"Dear DAEMON Community,
it come to our attention that someone released a fake DT PRO version that is
contaminated with trojans and viruses, among the fact it is only a DT Lite and
not a PRO version!
We cant underscore enough how important it is that you always download from our
official sites and affiliates!
Nowadays, and with the popularity of DAEMON Tools, it is not unusual to see such
attempts to harm others (and, after all, also our reputation).
Rest assured: we double-check all uploads to our official sites and frequently check
them further to make sure you get no harmfull viruses/trojans!"
Frankly just googling and then downloading stuff that looks like it could help is bound to lead to a malware infested computer. One of the very clear things that good Linux distros have over Windows is the use of a centralized software repository.
"Orthodoxy means not thinking--not needing to think. Orthodoxy is unconsciousness." --Eric Blair
few are suggesting OS X is not ready for the desktop
While I wouldn't say that OSX isn't ready for the desktop, I would say it might not be ready for the corporate desktop.
One of the places Microsoft has put a lot of effort is into large-scale enterprise systems management. Features of Windows like Active Directory, Group Policy, WSUS, etc are what corporate clients really care about. They want to be able to easily and centrally manage users, permissions, operating system updates, and software restrictions. Unless/until there are tools that allow you to do these kinds of things with OSX and Linux, I think you'll see some hesitation on the part of large corporations.
I know you can do some of this stuff for Linux (user management with LDAP, customized package repos, etc) but I don't know about OSX. I do know however that there is a big difference between "ready for the desktop" and "ready for the corporate desktop".
"What do you despise? By this are you truly known." --Princess Irulan, Manual of Muad'Dib
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A major problem is that many companies have aging Access / Visual Basic applications and other custom made applications that are tied to Windows. WINE is an option of course, but some of them are probably so badly programmed that even Windows have problems running them...
Unfortunately, what's preventing business's adopting Linux or OS X is the fact that the various 'solution providers' & VARs make more money reselling Microsoft products.
It's not just the Microsoft products that keep businesses using Microsoft products...it's the business processes that are wrapped around the existing software. Upgrades are expensive, but less expensive than conversions to new software (and processes). There are also costs (and questions) regarding conversion of legacy data.
Until businesses can migrate to systems that are agnostic to specific processes (and applications) , it will be difficult to show a positive return on investment for the large expense.
Funny, a friend of mine had a similar experience with XP SP2 the other day. After it fell over he tried to reinstall it. Turns out windows didn't include the drivers for his network card, sound card, video card etc... and since this is a a rather old box he couldn't find the CDs with all the drivers on them. Kinda sucks when you can't get on the net to search for them. Anyway, I gave him an Ubuntu CD and it booted fine , got him on the internet without installing a thing, and allowed him to download the drivers he needed to his ipod (the guy is addicted to his windows games ). After 48 hours since the first attempt at installing windows he had his system back up an running, with a little help from ubuntu.
Of course he probably has a couple of pets on the thing now seeing that it took him quite a while to even get it into a state where it would accept updates and we all have external IPs.
For reference, on the latest Ubuntu I have my 3D acceleration ( on both screens ) and wireless on the laptop out of the box. My main gripe is the flash plugin for firefox crashing every now and then, but I'm guessing that is really adobe's fault.
Knowledge is power:
- Windows Reskits have cdburn.exe and dvdburn.exe - very capable tools for recording media
- D-Tools is free and is an excellent tool
I have multiple machines running Linux and Windows (this particular laptop I am posting a reply from is a Linux only Thinkpad) and Linux is not really more desktop capable. I am playing the devil's advocate here: good for you if you managed to figure out that Linux works better for you.
It doesn't work better for everyone. I need Photoshop (Sorry, I am not too bright to use GIMP), I need a couple of my RTS games that I play casually and I need my Windows Rhapsody client. I use wine for Photoshop, Caesar3 and I use Vmware + Windows 2000 for Rhapsody. I also need Windows to watch streaming Netflix and I'll be creating an XP image in the near future just for Netflix (Netflix supports only WinXP and higher).
So now do you get an idea? Linux isn't desktop ready because a majority of the rest of the world isn't ready for Linux. This is a 100% Linux laptop and still I need to rely on wine and Vmware to use the applications I really want/need.
My first Linux distribution was Redhat 5.2 and it's been quite a journey - Ubuntu 8.04 for me is the closest I've seen to a perfect Linux desktop but as much as I love it and use workarounds to keep using it fulltime, the distribution isn't there yet. Linux *isn't* there yet. I want it to be and I'll rejoice the day I have to stop using my workarounds.
I love using my Linux laptop over my windows machines at home (one's a high end gaming machine, the other's a pretty decent Windows Media Center box) and I love using my Linux machines at work (5 boxes running Linux and one Windows notebook) but I do keep windows around for Windows does tasks that Linux cannot do for me yet.
I usually bash Microsoft and Windows freely but I also do acknowledge Linux's shortcomings. If you believe otherwise, well, there is this certain cliche about ignorance and bliss...
If you want to compare raw out-of-the-box functionality, then I agree with you-- a default no-frills XP install is practically useless compared to the average default Linux install, which mostly gives you what you need, though there are exceptions.
"It is a denial of justice not to stretch out a helping hand to the fallen; that is the common right of humanity."
It might have to do something with the fact that I am a non-native speaker of the language but I read the title thrice...
/sharonstone> I kid.
Was it:
1. Microsoft Free (a year ago Microsoft was released from prison after making a deal with DA which included the real scoop behind flying chairs)
2. Microsoft Free as in Pick Your Free Tibet Joke
From the article, towards the end he mentions he uses XP and enjoys it as well but also mentions All I can say is that for the last year, I have been using Open Source exclusively and I am loving it!...
Quick, someone hire him?
I switched over to Linux around SuSE 6.0 days and to be honest I have never looked back. I now use Linux 100% at work and at home after doing a LPIC-101/102 course at my local college. This leads me into another funny story were I now have a whole branch of the company were I work at now running on Linux. The company has a Windows/OSX/Unix technical support contractor and because Linux has been so rock solid for us he didn't even know we had a branch here. This was simply because no one has ever rang him for help (and yes I have been away for weeks at a time).
From the private journal of madgreek:
... Just six more hours... Maybe I can pass the time by playing a fun, modern (and by "modern" I mean something slightly newer than nethack) game on my Linux bo- Uh.. Nevermind. I'll just talk to Eliza in emacs until this cruel, horrible torture is over.
Day 365, "Microsoft-Free":
I'm so glad this sham is over. I can't *wait* to get back to using a fully-featured OS with productivity applications capable of handling actual, real-life, grownup business needs.
Oh, and I can't wait until I don't have to f-ing hack my own drivers for new "cutting-edge" (and by "cutting-edge" I mean 2-year-old, in common use my the majority of PC users) hardware.
To be honest, I actually didn't even *use* Linux except to boot, start a VM, and run Windows to actually get the Grown-Up Work done for the last nine months.
Exactly. A Linux distribution is the OS plus userland applications.
The Linux OS itself doesn't provide any of the functionality the GP talks about.
Amnesty International
He's just lucky that his company hasn't discovered Sharepoint yet. Once every important document that you need is locked up on a sharepoint server, than even OpenOffice isn't enough to work on them properly.
It's Microsoft's best lock-in tool in years.
DT Pro is the version that you have to pay for, thus getting it for free from some shady website should at least make you think twice, in the same way that you probably shouldn't download kernel sources from untrusted websites without checking the MD5/SHA checksum.
I haven't been infested with malware in the last decade, although this is only anecdotal evidence.
It is indeed convenient for installing various software packages --- which is sorely lacking in Windows --- although the usage of a centralized software repository does not guarantee that the binaries will be free of defects/malware either, since someone could poison the upstream source of software(which already happened in the past) and the maintainer would have no clue.
Jean-Francois Im's blog
And how joyous it would have been if IE were not so tightly integrated with Windows following that theory.
However, wanting certain capabilities bundled with the OS is not necessarily asking for it being integrated with the OS.
it come to our attention that someone released a fake DT PRO version that is contaminated with trojans and viruses, among the fact it is only a DT Lite and not a PRO version!
Tried any bootleg copies of Microsoft compatable software lately? In Linux, malware is the exception. In Windows, you better have your AV up to date as malware, trojans, and viruses is pretty much standard on the shady side of town.
The truth shall set you free!
Linux *isn't* there yet.
Are you implying something is there yet? From what I've seen, Apple is closer to "there" than MS. Especially with Vista. MS may be close, but they are headed away from target. At least Linux and Apple are headed in the right direction.
The truth shall set you free!
Yes. The Civic is cheap, fuel-efficient, probably more reliable than the BMW these days, and gets me from A to B without making a fuss about it. Why would I want the more expensive BMW? For a few extra toys? Fuck that.
Of course in this analogy the Civic is Linux and the BMW is Windows (though I believe everything I said is true about Hondas and BMWs too). I do have a real-life anecdote though to make this post more meaningful.
The Linux desktop experience today in 2008 has the appeal, driver support, and aesthetics of Windows 98. Oh wait, Win98 did have driver support.I got two pieces of new hardware recently. A Kodak EasyShare P850 digital camera and an Epson Stylus E66 printer. Neither is exactly new, but the Kodak is still available first-hand.
The Kodak was an easy one. The instructions for Windows entailed installing the software FIRST (bad things can happen if you plug it in first apparently) and then doing stuff with the camera. Under Linux, installation involved plugging in the camera. Kubuntu detected the camera, and offered to start up digiKam for me so I could get the pictures. Worked first time.
The printer was a slightly more involved issue. My mum and the seller (both Windows people) were fussing about drivers. They knew the CD only included Windows drivers, but I ended up with an e-mail linking me to the website, where one or both thought I may find Linux drivers. As I expected, nothing was present (only Windows drivers, not even Mac OS X drivers, shame on Epson). So I plugged it in, went through drivers in KControl, found the printer, selected Epson Stylus E66 drivers, gave the printer a name, and found that it now worked.
The lesson I've learned with all this is that Linux either works with your hardware, or it doesn't. There's no driver installation or anything. It it works, it works right away. If it doesn't work, it doesn't work and won't work until it's in the kernel. So it's either perfect usability, or no usability at all. My idea of hell being forever made to try and get non-kernel supported hardware working with Linux. It's that bad.
As far as I can get the applications I want to run with WINE, I consider Linux desktop ready. WINE is technically a 3rd party app but easily enough available. Ubuntu actually has it as part of the distribution.
C - the footgun of programming languages
It is also possible to authenticate against an open ldap server (actually osx uses open ldap) and setup kerberos. The LDAP schema (i suck with ldap) has two fields that are used to push down policies. Apple uses an XML format to describe all the policies which can be used even without OS X server.
The reason I feel that OS X is not ready for big environments is that it's inflexible. You can only hack around so many "features". For instance, we had a hack that's worked for 10.4 to bind to a Novell eDir server on campus without using Novell's schema changes for Mac support. We do not control the Novell servers. However, this appears to be broken in Leopard (10.5).
For the most part, we've had good luck migrating from a windows and mac environment to Mac only. I work for the computer science department at a university. I did not make the decision to migrate as I would have chosen BSD or maybe Linux based on our needs.
MidnightBSD: The BSD for Everyone
Good point. The linux community needs to target startups. If the businesses start with linux, maybe they'll get tied to FOSS. This will create a demand for linux software, and we might see replacements for some of the aging windows software so many businesses use.
MidnightBSD: The BSD for Everyone
This is a 100% Linux laptop and still I need to rely on wine and Vmware to use the applications I really want/need.
That's all very well for you, but I still need to rely on Linux for my audio software, which just plain doesn't work in Windows. So, Windows isn't ready for the desktop either.
If you want to "taste a problem" then try converting a corporation to Linux desktops (as opposed to say running a corporate web server). There is a reason it's called "vendor lock-in". Not only do you have to retrain thousands of people you also need to manage user access as good as windows for large numbers of people quickly with fine granuality. This is before you even think of rewriting tens (if not hundreds) of millions of lines of windows style glue.
"Linux can and does work well in a corporate environment."
Agreed (or at least it does where I work), however it's still along way from breaking the MS 'lock' on the corporate desktop and there doesn't seem to be any 'killer app' to drive the corporates toward a Linux desktop (unless your counting Vista). .
And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
I think if that was the only thing keeping me on MS's suckware, I would find a way around it.
The main reason businesses run Windows is the same exact reason most home owners run Windows, because it is the default OS. They never give it much consideration to begin with, it's just what comes in the box.
The fact that this monopoly has been allowed to continue all these years is outrageous, really. If 90% of people owned Fords, it would mean that either Fords are way better or that they have unfair competitive advantage.
The Microsoft monopoly in the OS market is the single greatest problem in technology today and the negative effects of the monopoly cascades in every direction.
Visio became popular, not based so much on its merits, which I'm sure it's a fine piece of software, but more because MS leverages the Windows monopoly to push software of every sort. People then used Visio and the closed, proprietary formats of Visio and now because they have so much work stored in these formats it is a deterrent to considering an alternative OS. The problem comes full circle.
So there's my anti-Microsoft rant for the day
FAQs are evil.
It's called win-get: http://windows-get.sourceforge.net/ Of course, I know nothing about it, since I use Linux, but, it does exist.
-- tonybaldwin.me
5? Informative? It's just FUD with a non sequitur example. Randomly downloading an executable and expecting it to be as advertised is not what this is about. He found free software for Windows, thus dismantling the OP's argument. What you did was to compare a software repository in Linux with anything randomly downloaded from the internet. That's not only inaccurate .. it's stupid.
Your example is furthermore flawed because if you'd downloaded DT from the original site (or any other repository you might trust, like Softpedia or FileForum) you wouldn't risk the trojan. There you have what you could call your precious "centralized repository". Add a rogue/unknown repository for, I don't know, MP3 support in Fedora and you're about as safe as you are downloading programs from the evil innertubes! Having a warning from the authors in the authors' site as an example of the benefits of "centralized software repository" in Linux vs freeware on the internet is *facepalm*. It's like saying communism is superior to capitalism because "it's centralized planning and thus perfectly safe and fun for the whole family". Yes. I can use stupid analogies too.
The "centralized software repository" you like is just convenience. Someone compiled software so you don't have to. It's not safe, nor is it for the greater good of the users. Don't find what you want/need in the main repo? You either do what the poor Windows users do and download a package from some evil random website, or compile yourself from some evil random website with sources. Difference being...?
Well, there is one thing. Microsoft isn't allowed to add too many freebies in it's OS because of monopoly allegations (Media Player in Europe for example). Linux just copies stuff they like from the Windows platforms and call it something funny//witty/similar and often get away with it. It's a "port" and not a "copy".
The OP argued about free software in Linux versus, what he believed, were only commercially available software in Windows. He's wrong, and your argument is too.
/* Time flies like an arrow, but fruit flies like a banana */
I work on the UNIX team in a large corporation and I can't get even them to switch to a linux desktop.
It's like everyone is afraid of even looking at something they're not familiar with.
It's integrated into the OS and into many of its applications. Many things won't work without it. Like Windows Update, Steam, Active Desktop and just about any app that integrates IE to view webpages.
In most circles, modularity and code-reuse are considered *good* things.
You can't really remove it without crippling the rest of the system.
And how much stuff that depends on khtml or WebKit do you think would keep working if you just ripped them out ?
The "tightly bundled" argument is basically complaining because a piece of shared code is being used exactly in the way shared code is supposed to be. I fail to see why it is a valid complaint.
, since someone could poison the upstream source of software(which already happened in the past [slashdot.org]) and the maintainer would have no clue.
True, but once the upstream project discovers the problem the distro repo. maintainer can release the fixed version as an update, which will automatically apply to all users of their distro.
With random Windows apps I'd have to keep checking their websites or news sites myself to keep track of these issues, or any other security issues with the app. And then manually download it.
The current method adopted by many Windows apps of each having their own 'update manager' process running in the tray is not a sustainable in any way.
Pre-canned Evolution Links for all those Slashdot holy wars.
Infra-Recorder,however, is the awesome. I high recommend it to all my friends who are still using legacy operating systems like windows.
These threads are always fun to read.
/rant
If an app crashes on a Windows box, it must be Windows fault. If it crashes on a l/unix box, it must be the app's fault.
If an app that runs on Windows has a price tag attached, it must be Windows fault. If an app that runs on l/unix has a price tag attached, the developer needs thier head checked.
If an app comes comes preinstalled in Windows it's bloat (and Microsoft's fault, even though most of the adware/shareware/freeware has nothing to do with them). If an app comes preinstalled with l/unix, it's a feature.
Yes, Windows is not free and it's not open source. When viewed purely as an OS, it certainly isn't perfect. But please, for the love of God, how is it Windows' fault that *any* other application is not free, and most app/security problems because of poor 3rd party coding? Yet every time this discussion rears its head, people trot out a list of free alternatives to applications that have absolutely nothing to do with Microsoft or Windows (as an operating system) as a reason for how much better thier lives are in Windows free world.
If anything, it's the community that should take the blame for the lack of free/open source software on Windows, not Microsoft.
*Disclaimer: I have nothing against either Windows or linux and use both. This rant courtesy of having had to work with some very rabid linux fanboys in the past. The kind that would regularly spend hours, or even days, fine tuning whatever shiny new app they'd discovered for thier linux box - and then turn around and use it as an excuse as to why thier actual work isn't done (and no, they were not sysadmins).
I've had a strange trip on finding what was 'there'. I went from Microsoft (dos to xp), to linux (ran the gauntlet over the years, redhat, fedora, gentoo, debain, ubuntu), and just last month found my sweet spot with apple.
I've actually explained OSx as a *nix that works as advertised. While ubuntu was almost flawless without messing with it, the key word there is almost. There were minor annoyances that were always floating to the surface. After switching to my mac, I've found that none of those are there. My sound works perfect, my wireless is perfect, my multiple monitor support is perfect, All my favorite apps exist on mac (including all my old linux apps), and mac has some great features ubuntu didn't have.
I'll still keep a linux workstation at home and keep up to date. Windows is gone from my house, I sold the last copy I had of it with my last computer. But going forward, I think I'm sticking with apple. Unless their DRM gets 100% unbearable.
http://windows-get.sourceforge.net/
http://linux.slashdot.org/comments.pl?sid=572739&cid=23649597
The problem is that nobody knows about it, and it doesn't come with Windows, and since it isn't iTunes or BonziBuddySpywareGetVideoPlayer2000, few will even be interested in it.
"When information is power, privacy is freedom" - Jah-Wren Ryel
Ardour, and a bunch of softsynths. In particular, there is no Windows replacement for the softsynths, and nothing really like Ardour.
Windows will be ready for the desktop when (1) I can change my hardware to suit my needs without needing a new key, (2) I can install all of the applications I use on a daily basis from a single dialog, and keep using the system without performance issues while they install, (3) I can install a working OS on my thumbdrive along with my documents, and carry it with me when I travel to use on any PC, (4) the user interface achieves some semblance of consistency and usability, and (5) plugging in a new hardware device doesn't require that I load a special CD first.
Linux is ready - when will Windows be ready?
I find the centralized software repos to be one of the big turn offs for Linux. Most of the things in the repositories are stuff the average user has no knowledge of and almost no way to gain knowledge about.
Someone should look at downloads.com for a model of how to present software to end users. It has ratings and reviews from the cnet editors and visitors, screenshots of the products, they test the binaries for malware and offer multiple download sites usually including the makers of the software.
If something like this existed for Linux, it would go a long way to getting more people on board.
My ubuntu installs all updated to RC1 of Firefox last week.
So... why are you still on Firefox 3b5?
"The cup is in turn designed for holding hot or cold liquids, and has an open rim and closed base." --US Patent #5425497
The main problem isn't "works exactly like Windows", it's a double standard a great many people have. Windows is judged far less harshly than Linux by many non-techies, and this extends to open source apps as well.
For example, I had one user almost scream at me that Thunderbird wasn't showing linked images in his email messages and to remove Thunderbird and put him back on OE. He couldn't stand that behavior. When I pointed that he didn't have Thunderbird and was using OE, then he told me, "Never mind, it's OK."!
Sadly, this is not an isolated case. A hardware vendor I know tried putting on OpenOffice.org (OOo) on new computers for free when the customer didn't buy MS Office. He quit due to people's double standards. They expect him to support OOo for free and called constantly, but these same people are willing to pay for MS Office support when, on occasion, they do call for support.