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A Cautionary Tale of Open Source Social Technologies

eweekhickins writes "The 'country' drop-down menu on one organization's donations pages omits Israel as a country and includes 'Palestine.' Among other things, this means that Israelis can't donate to the organization from these pages; it also presents the risk of a PR nightmare for the organization. This EWeek story cautions that while basic Web 2.0 technologies combined with open source can be incredibly powerful and productive, they can also lead to disastrous results for an organization that isn't paying close enough attention."

16 of 330 comments (clear)

  1. Not just Open Source by quanticle · · Score: 5, Insightful

    I don't know why EWeek is specifically highlighting open source software. I don't see how closed source software is immune from this concern.

    If you're a nonprofit, you need to look at all the software you're, open-source or not. If you're using software you need to examine it to make sure its not sending a message at odds with your organization.

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    We all know what to do, but we don't know how to get re-elected once we have done it
  2. so fix it already! by spikedvodka · · Score: 3, Insightful

    It's Open Source... How hard can that be! I mean really. it might be 2 lines of code more, or (if done right) just another database entry.

    It isn't rocket surgery people. that's the strength of OSS, you *can* fix it without having to beg for a fix from your vendor!

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    I will not give in to the terrorists. I will not become fearful.
  3. Re:Interesting story... by Brian+Gordon · · Score: 5, Insightful
    I'm sure to classify it as FUD. They're just bawww bawing because someone forgot to add their country to some (noncomprehensive) list. If Madagascar or something were missing, nobody would bat an eye.. but just because it's Israel it's a huge issue. Come on, by shrieking foul over non-issues like this they muddy the waters of real problems with racism.

    I pointed out that this isn't just any omission and addition. When you omit Israel and add Palestine (which is not even recognized as a country by the United Nations) to a country drop-down menu, you seem to be making a very loaded political statement. Ugh, this is not a story.

    This isn't the case on the agency's own site, but it was the case on the pages for Causes, which puts widgets... Facepalm.
  4. Re:Possibly. by drooling-dog · · Score: 3, Insightful

    And unless you have a similar political bent, you'd never notice it. At least until someone who did have such a bent brought it to your attention. Of course if it's FOSS you could fix the problem right away, with or without the cooperation of the original developer(s)...
  5. Can't understand where is the problem by gmuslera · · Score: 3, Insightful

    neither why is open source per se or social networking potential culprits there.

    - Palestine appearing in the countries list because is a (valid?) short form of "Palestinian Territory, Occupied". If isnt valid is not Web 2.0 or open source fault, was a developer decision that could had been taken in any part of the chain (i agree that the chain in this particular case is pretty long).

    - Israel not listed because, as with other 14 countries, their IP space is very used by fraudsters. Maybe with spam is easier to understand... If Israel were responsible for 80% of world spam, and because of that becomes filtered from a lots of mail servers (lots of countries used to be widely filtered because of spam coming from them), that would be anti-semitism of those servers admins? Maybe a bit worse, if an israeli ISP a lot of spam is being sent, and it ends a rbl (if behaves badly that way, will end in most), would be antisemitism too?

    Is a nice spin to blame web 2.0 and open source for things that dont implies them to happen. Next big hurricane, if being tracked by web 2.0 sites and with open source software, will be blamed to them too.

    1. Re:Can't understand where is the problem by bsDaemon · · Score: 3, Insightful

      Yes, that would be anti-semitism by the new definition.

      An anti-semite used to be someone who hated Jews. Now an anti-semite is someone hated BY Jews. YOu don't need to look much farther past Jimmy Carter to see what I mean.

      Carter, who is hardly a skinhead, was recently lambasted for being an "anti-semite" for suggesting that maybe, just maybe, its not OK to use tanks to fight kids with rocks.

      Apparently, if you don't support the murder of palestinians, you must clearly support the murder of Jews. If you're not 100% pro-israel, then you'll hear the bloody curdling screams of "racist nazi holocaust 911" until you relent.

      There is really no way to win. Sucks, but there it is.

    2. Re:Can't understand where is the problem by LingNoi · · Score: 4, Insightful

      Actually, yes, it is. Israel bulldozes homes of suicide bombers (basically the only way to punish a dead man, and discourage imitators - put his family out into the street)
      That's the most disgusting thing I have ever heard. If you can't figure out what's wrong with punishing innocent people then you don't deserve to live on this planet.
  6. No trolling in submissions please by martin-boundary · · Score: 5, Insightful

    Please don't bring the Israel/Palestine mudwrestling into slashdot. The walls have just been freshly painted, and it's not fundamentally a technology issue anyway, since those lobby groups will latch onto anything for publicity.

  7. Meh by sentientbeing · · Score: 4, Insightful

    FUD. The pro-Israel activists are more annoyed that Palestine is recognized and is in the drop down menu more than Israel being omitted.

    They spend a lot of time discouraging recognition of Palestine as an independent state and at every opportunity. Re-read the article again with that in mind. Palestine certainly IS a country and is recognized by many others around the world. The UN reference is a red herring. Israel occupies Palestine with military force.
    Take note that it was a pro-Israel pressure group that started this 'controversy' with immediate threats to the developers.

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    beware he who would deny you access to information, for in his mind he dreams himself your master
  8. Re:Interesting story... by Detritus · · Score: 3, Insightful

    So you would be happy if they replaced "Israel" with "The Zionist Entity"? Whether or not you think it matters, it's important to many people. Maps are political statements, as are lists of countries and their names. Pretending that Israel does not exist is a common practice in the Middle-East.

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    Mea navis aericumbens anguillis abundat
  9. What a dumb conclusion... by Viceroy+Potatohead · · Score: 3, Insightful

    It might as well read: "A Cautionary Tale of Closed Source Social Technology". Go check ten random sites with nationality registration. Chances are, "Israel" is on the list, but "Palestinian Territory" isn't. They are no more indicative of the failure of closed source than this is of a failure of open source.

    I wonder how many times they've bitched about the omission of Palestine... gee, none? What a surprise. Hypocrites.

    I'm a little bitchy, but one can't play the anti-semitic card every time Israel is omitted/criticised. It devalues everybody.

    1. Re:What a dumb conclusion... by daliman · · Score: 3, Insightful

      Israel, like Palestine, is recognised by some countries and not by others. If Israel happens to be recognised by your country and Palestine not, that doesn't make it more a country than Palestine.

      The status of a country is hardly an objective fact. Consider Taiwan - country or not? As above, it depends who you ask.

  10. Re:Fuck em by Anonymous Coward · · Score: 3, Insightful

    Is it a mistake?

    The courteous way to deal with people is to assume that they've made an honest mistake before throwing around conspiracy theories and wild accusations of rascism and religious hatred.

    Their stance is reasonable.

    What their stance: that a product should be boycotted and that an organisation must be anti-Semite and anti-Zionism, based on a country options drop-down box is reasonable?

    Someone who isn't acting like an arrogant, spoilt child would simply point-out the error and ask that it be fixed. Then if nothing happens, perhaps send a stronger letter. Sending a threatening flame-mail, right off the bat, makes this group look like a bunch of arseholes (in my opinion).

    They look even more antagonistic and stupid when the reason for the ommission of Israel is taken into account. It is due to being on an online fraud black list:

    Due to high rates of fraud, donations to U.S. non-profits are not accepted for cardholders from the following countries: Ukraine, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Israel, Nigeria and Ghana. We apologize for any inconvenience, and are working hard to support donations from more of these countries.
  11. Re:Fuck em by vandan · · Score: 4, Insightful

    This group should be ignored until they start to act rationally, why can't they politely ask for -- what is obviously a mistake -- to be rectified?

    That's not how the Zionist lobby operates. They don't rely on courteous behaviour and goodwill. They bully people into submission by crying 'anti-semite!' and threatening to 'go and tell the whole Jewish community'.
  12. Re:OMG! OSS means people can make a statement by mrbluze · · Score: 3, Insightful

    I know this is slashdot, but would it kill maybe 3 or 4 people to actually RTFA before going off on rants? If it would accidentally kill 3 or 4 people, I think it would happen much more often. But no, to RTFA means you will end up making an insightful comment somewhere far down a thread where chances of upward moderation dwindle.
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    Do it yourself, because no one else will do it yourself. [beta blockade 10-17 Feb]
  13. Re:Interesting story... by MACC · · Score: 5, Insightful

    The inital list was "feature" complete.

    Israel, Egypt, Turkey, Russia and a couple of other countries were ommited via the credit card processor.
    ( professedly due to exessive fraud.)

    The person from israel who could not donate
    found instant and easy issue with Palestine
    being included.

    The author blew it up for clicks or a donation
    from Bill of Borg.

    End of story.

    G!
    MACC