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Harvard Study Questions "Long Tail" Theory

mjasay writes "Remember 'the long tail?' That was the idea that there was gobs of money to be made in the more obscure tastes of any given market, enabled by the web. In recent research highlighted in the Harvard Business Review, however, the long tail theory comes under withering criticism. Not only is a hits-based business more profitable for vendors according to the new research, but the research suggests that consumers also derive more enjoyment from the hits, rather than the tail. In short, the researchers find that 'the tail is long and flat, and therefore that content providers will find it hard to profit much from it.'" Long Tail advocate Chris Anderson defends his theory, and it seems that most of the debate centers around how you define "head" and "tail."

177 comments

  1. Already knew this. by k_187 · · Score: 1

    Didn't we figure this out about 7 years ago when the web bubble burst?

    --
    11 was a racehorse
    12 was 12
    1111 Race
    12112
    1. Re:Already knew this. by jellomizer · · Score: 4, Informative

      A lot of the bubble wasn't due to the theory. It's failure was do to bad business. The We Sell Each Product under cost's we make it up by selling more of them. Or lets do it over the web it is only 3 times as harder to do it there then a person can do at home. And the concept a CS degree will help the company more then an MBA. SCREW PROFITS WE WANT COOL TECH!

      After the bubble pop the net matured a bit. People didn't jump in thinking they will be rich, just enough to get by. The moderating approach is what saved the net echonomy. the 1990's everyone was trying to get Rich! Rich!! Rich!!!

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:Already knew this. by timeOday · · Score: 4, Insightful

      So, for instance, you don't think people would mind if iTunes only carried the Top 40? Or netflix could flourish carrying offering only hit films? I don't think so.

    3. Re:Already knew this. by steelfood · · Score: 1

      It gets a little hard to tell what's what when someone has his head up his ass and his tail between his legs.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    4. Re:Already knew this. by Marc_Hawke · · Score: 1

      Redbox only carries hit films (well, they carry some crap too, but the point is, it's a very limited library.)

      Of course, Redbox is banking on their convenience and not their selection.

      --
      --Welcome to the Realm of the Hawke--
    5. Re:Already knew this. by Anonymous Coward · · Score: 0

      So what the hell is Redbox? See I don't know about it, so it doesn't matter.

    6. Re:Already knew this. by Anonymous Coward · · Score: 0

      Filter error: Don't be an arrogant asshole.

    7. Re:Already knew this. by tomtomtom777 · · Score: 1

      After the bubble pop the net matured a bit. People didn't jump in thinking they will be rich, just enough to get by. The moderating approach is what saved the net echonomy. the 1990's everyone was trying to get Rich! Rich!! Rich!!!

      Still I wonder how mature it really got. Todays big web companies' bussness models are all almost solely based on banner-advertisement. Surround that with huge investments, incredibly high registration and visitor numbers and you get a general feeling that when you're as big as a youtube, a digg or a slashdot, money will come easily

      Some simple changes in end-user browsing behavior, could create a total fall in ad-revenues. If you ask me, the current web businesses, especially the big ones, are living on the edge, and the current bubble could burst any moment.

    8. Re:Already knew this. by MBCook · · Score: 1

      And Netflix has an extensive collection of Anime, Foreign, TV, obscure movies, etc. That's the reason I subscribe to them. If all I ever cared about was giant $200M grossing movies, I could have kept renting at Blockbuster (and just complained about their constant price raises).

      The long tail exists in some areas. But if your store only exists to sell how-to knitting movies you're going to have to keep your costs REAL low to survive. Like... $0.

      Just because the long tail lets customers find you (when a brick and mortar business couldn't support it's self with so few) doesn't mean you'll find enough to stay afloat.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    9. Re:Already knew this. by Anonymous Coward · · Score: 0

      An't you still using the web anyway since the bust?

  2. This may be true. May be. by Anonymous Coward · · Score: 5, Funny

    But then try to explain porn websites. There is a lot of tail to be hit there.

  3. Wish I could help... by GameboyRMH · · Score: 2, Funny

    it seems that most of the debate centers around how you define "head" and "tail"."

    I'd help but I'd need to link to some pages that I shouldn't browse at work...

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
    1. Re:Wish I could help... by Stanistani · · Score: 2, Funny

      The economics analysis group 'Queen' did what I consider to be the definitive analysis of the 'long tail' in their seminal work, Fat Bottomed Girls.

    2. Re:Wish I could help... by OldMiner · · Score: 2, Funny

      I'm more impressed by the recent update to this field of work done by Coulton, Storm, Paul, et. al. But Queen had some important thoughts on the world's goings and the roundedness of certain supply chains.

      --
      You like splinters in your crotch? -Jon Caldara
  4. Just another POWER law ... by foobsr · · Score: 1

    ... who would have thought?

    e like everywhere

    CC.

    --
    TaijiQuan (Huang, 5 loosenings)
  5. Bullshit by Gewalt · · Score: 3, Insightful

    I call bullshit on this. You mean to tell me that Amazon.com and iTunes Store would be more successful if they only carried the most popular 1% of their stock? How about *ANY* bookstore, not even just the online ones.

    --
    Modding Trolls +1 inciteful since 1999
    1. Re:Bullshit by Gat0r30y · · Score: 1

      What they studied: Rhapsody and Quickflix(Australian netflix). Both monthly fee based services.

      --
      Prediction: The real iPhone killer is going to be sex robots from Japan. Think about it.
    2. Re:Bullshit by EraseEraseMe · · Score: 1

      Not more successful, just that offering a greater supply (Of less popular music) doesn't increase the demand - Which gets a great big "Duh" from Economists around the world.

      --
      "Anybody who tells me I can't use a program because it's not open source, go suck on rms. I'm not interested." (LT 2004)
    3. Re:Bullshit by Otter · · Score: 1
      You mean to tell me that Amazon.com and iTunes Store would be more successful if they only carried the most popular 1% of their stock?

      I'm not sure where you got 1% from. The claim is that they'd be more successful with the top 10% than the bottom 90%. (Assuming customers would go elsewhere for the top 10% or just not buy at all, instead of switching.)

    4. Re:Bullshit by billcopc · · Score: 4, Interesting

      Precisely: their study is flawed, because they're basically saying that by dropping the obscure content that only 1% of their customers want, they're losing only 1% of their customer base (or less).

      If they were examining a service that caters _specifically_ to that 1% niche, things would be much different. If your business involves selling purple spikey beanie babies, and you stop carrying the purple spikies, you go out of business. If your business involves selling ALL beanie babies, then you only lose the few weirdos who wanted *ONLY* the spikey ones, if and only if there is a competitor to fill in the void.

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      -Billco, Fnarg.com
    5. Re:Bullshit by Cerberus7 · · Score: 1

      That's pretty much what they're saying. The kicker is that the "blockbusters" start out as "tail," and would never become "blockbusters" in the first place were it not for their introduction in the "tail." Now, you could start a store that only deals in "blockbusters," but it would depend upon other stores supplying the "tail."

      This post needs more "quotes."

      --
      I don't know about you, but my servers run on the power of cotton candy and happy thoughts. -Anonymous Coward
    6. Re:Bullshit by Fulcrum+of+Evil · · Score: 1

      I doubt it. A large portion of the amazon draw is that I can go there and find just about anything (and I do) rather than having to go find some place that sells technical books or getting Borders to order something for me (assuming I can find a specific title).

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    7. Re:Bullshit by paratiritis · · Score: 1

      You mean to tell me that Amazon.com and iTunes Store would be more successful if they only carried the most popular 1% of their stock? How about *ANY* bookstore, not even just the online ones.

      They probably get most of their revenue from something like the top 10% of their products. But it does wonders for marketing to be known as comprehensive or a one-stop shop to customers. They go there first instead of googling for the products. So by doing that they get more customers in the first place. Not to mention that they can give more, and broader, related recommendations and so make sales this way as well.

      Nitpicking: iTunes does not need stock. Just one copy of each product. It does change the business model a lot, you know.

    8. Re:Bullshit by maxume · · Score: 1

      That's for you. Lot's of other people just buy Harry Potter.

      As long as they make a profit on each individual sale, or even on each individual customer, it really doesn't matter much. If helping you find an obscure technical book didn't result in a profit, they would stop doing it. It wouldn't be shocking to see them start to contract their offerings, I can see where low volume stuff isn't worth the hassle.

      --
      Nerd rage is the funniest rage.
    9. Re:Bullshit by Registered+Coward+v2 · · Score: 1

      I call bullshit on this. You mean to tell me that Amazon.com and iTunes Store would be more successful if they only carried the most popular 1% of their stock? How about *ANY* bookstore, not even just the online ones.

      From a quick read, that's not what I get out of it; and I think that the impact would be different for say Amazon than iTunes due to the marginal costs. For Amazon, Netflix, et.al. there is a cost to maintaining, buying, and storing a large catalog of
      obscure titles; iTunes and other all electronic distributions have minimal costs for carrying the n+1 title, so that even 1 sale could cover them plus the ability to say we have thousands of songs / movies for download is good for attracting customers.

      For Amazon, dumping those that never sell cuts their costs without losing customers (since you still might buy something else anyway); for subscription based electronic distribution or just electronic distribution the ability to attract subscriber is worth more than the small cost of uploading / cataloging / storing the file.

      It might be more than 1%; but at some point there is a profit maximizing level of stock. It's somewhat counter - intuitive but sometimes it's more profitable to not have something to sell than to keep a full stock; especially when you can't predict the sales volume.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    10. Re:Bullshit by MrMarket · · Score: 5, Insightful

      I can see where low volume stuff isn't worth the hassle.

      The whole premise of the Long Tail idea is that it's NOT a hassle for internet companies like Amazon and Apple to keep the low-volume stuff in inventory. That's what gives them an advantage over brick and mortar. If Amazon only sells 5 copies of the The "Long Tail: Why the Future of Business is Selling Less of More" a year, it only needs to keep 5 in inventory. If a chain store wants to sell the book it has to keep hundreds in inventory to ensure they have at least one in each store.

      A lot of people mis-characterize the Long Tail as "making money by selling obscure stuff." That's only half of the definition. The other half is building a business where it does not cost you anything to keep lots and lots of obscure things in inventory, or alternatively, having access to millions and millions of customers, so if you sell to 1% of your market, it still adds up to something. Long tail does not work unless all of those 1% niches add up to 80% of the total market or unless you sell to 1% of a billion people. The internet helps businesses do both of these things.

    11. Re:Bullshit by duffbeer703 · · Score: 3, Informative
      Traditionally retailers specialized in carrying a wide breadth of merchandise, or a narrow, but deep selection of one type of item. The traditional general store sold everything from cheese to guns. Usually their margins were pretty thin.

      A specialty store would focus on a wider selection of a particular type of good. So the cheese shop might have 50 varieties, and the plumbing supply place will have 50,000 plumbing parts in stock. The margins here are high, because the customer needs a particular type of a hard-to-get item.

      Amazon and iTunes have a business model that scales out enough that they can pay the bills by selling high-volume, low-margin items while making a profit on low-volume high. When you build a giant, automated warehouse in the middle of nowhere, the marginal cost of storing one more book is very low.

      Killing the slow-moving stock would kill Amazon, because that's where they make money!

      On the other hand, carrying high-volume, low-margin items in a speciality retailer can kill the business. If a high-end steakhouse started selling $3 roast beef sandwiches, their customers would either leave, get crowded out by people buying sandwiches or stop buying $50 steaks.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    12. Re:Bullshit by igb · · Score: 1

      A lot of people are reassured by a large range of products, even if they don't intend to buy them. Would you eat in a restaurant whose menu was only the things you wanted to eat that night? You might, but a lot of people like the reassurance that they could eat something else, if they wanted to, even if they don't. Similarly bookshops: those with extensive ranges make feel better about buying Harry Potter: they could buy Wittgenstein if they wanted, whereas at a shop that sells only Harry Potter they can't comfort themselves with that.

    13. Re:Bullshit by jythie · · Score: 1

      One thing I am curoius how or if they tracked...

      Yes 90% of the customers buy 10% of the goods, but what is the breakdown for each customer? Personally MOST of the time I buy in that 10%, but I also go to amazon for that other 90% (even if it only makes up 10% of my buying)... if amazon can't deliver that they then not only loose that 10% of my buying but the other 90% because I will just move to a store that handles my full needs better.

    14. Re:Bullshit by atraintocry · · Score: 1

      If you're only in business for the profits, then all profits might be equal. But many people serve a certain niche because they feel that it needs serving, or they just enjoy doing that specific thing. I'm sure the health food store I live next to sells more tortilla chips than wheat germ, but it's the less popular stuff that sets them apart.

      Actually, I worked at this place, and all the money was in supplements. But we had a deli, which was not very profitable. But it got people in the store, and the margins got made up on the (mostly bs unfortunately) suppplements.

    15. Re:Bullshit by GiovanniZero · · Score: 1

      The long tail isn't built for big business, it's built more for small businesses. The idea is that you find a niche in a spot where competition is low and you can control that small market.

      --
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    16. Re:Bullshit by maxume · · Score: 1

      Storing and being able to access 5 copies of 100,000 different books is certainly going to cost more than nothing. Amazon does print on demand to mitigate that, but it isn't free. Digital products are a different matter.

      --
      Nerd rage is the funniest rage.
    17. Re:Bullshit by maxume · · Score: 1

      If you aren't making at least a small profit, you usually can't stay in business. I didn't say 'a large profit', I said 'a profit'.

      --
      Nerd rage is the funniest rage.
    18. Re:Bullshit by Registered+Coward+v2 · · Score: 1

      One thing I am curoius how or if they tracked...

      Yes 90% of the customers buy 10% of the goods, but what is the breakdown for each customer? Personally MOST of the time I buy in that 10%, but I also go to amazon for that other 90% (even if it only makes up 10% of my buying)... if amazon can't deliver that they then not only loose that 10% of my buying but the other 90% because I will just move to a store that handles my full needs better.

      I guess the question is - will any store chose to handle the full range? You might find a specialty store that deals in the 10%, but can they compete with Amazon for the other 90%? Buy.com comes to mind as one that might do that, any else?

      It's the Wal-Mart model - we carry what sells; and are tough to compete with on price, if you want you can sell the other stuff since its sales are too small to be worth it to us.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    19. Re:Bullshit by jythie · · Score: 1

      Brick and Mortar stores? No. Other online stores quite possibly.

      I can recall years ago I did the bulk of my bookshopping through Abe Books. They handled the obscure stuff really well (back when amazon didn't) but didn't have all that great of a 'top 10' support. As amazon moved into the obscure space I shifted there since they supported both cases well.

      There are still books that I can only get on AbeBooks or other such obscure sites (scientific journals and adult material both fall into this catagory)... if some newly built site aggrigated those AND amazon's obscure stuff and handled the common things at least remotely well I would probably migrate to that store.

    20. Re:Bullshit by ArikTheRed · · Score: 1

      Ever hear of In-N-Out Burger? Menu: Burger. Fries. Shakes/Sodas. Wildly successful, wherever they are. They have a limited menu, which allows them to focus on the core things that 80% of people want. That's why blanket statements like that are dumb, no matter what side of the debate you're on. But beyond that, I tend to agree with you in certain cases.

    21. Re:Bullshit by p0tat03 · · Score: 3, Insightful

      5 copies of a book sitting in an obscure corner of the warehouse (tracked by database so that it can be retrieved when it is needed) certainly isn't free, but it's *much* less expensive than keeping 500 copies chain-wide on prime shelf space. The latter also has an opportunity cost associated - putting this obscure book on the shelf means one less best-seller on the shelf, unless your store is of an infinite size :P When you can afford to sell something that only moves 10 copies a year, nation-wide, and guarantee speedy shipping, and still turn a profit, you're doing it right. Barnes & Noble et al cannot.

    22. Re:Bullshit by Anonymous Coward · · Score: 0

      that reminds me a lot of the dot bombs thinking that you could implement the 20% of feature of a program that everyone use and build "the new _____ replacement", cheap AND on the web.

    23. Re:Bullshit by Anonymous Coward · · Score: 0

      A haven't to RTFA, but clearly the right methodology of this question is examining what you loose when you cut all products which cater to only a small fraction of your market.

      If you sell purple spikey beanie babies to 1% of your customers then, sure, you'll only loose 1% of your customers by by dropping purple spikey beanie babies. But if you sell green spikey beanie babies to another %1, and blue unspiked beanie babies to another 1%, and yellow spikey goo babies to another 1% etc. all the way up to 100% ... well, then dropping every 1% niche in your sales catalog will not make your customer decrease by 1% - you'll loose all your customers.

      I think that was the point of the 'long tail'. Because internet shops reach a much larger audience, they have a better chance of selling off the weird stuff.

    24. Re:Bullshit by nine-times · · Score: 1

      If Amazon only sells 5 copies of the The "Long Tail: Why the Future of Business is Selling Less of More" a year, it only needs to keep 5 in inventory.

      Right, but they don't have to even keep 5 in inventory. All they have to be able to do is deliver each of those 5 copies shortly after they're ordered. Or where it becomes even more clear is in the Amazon MP3 store, where is costs them nothing but a relatively tiny amount of server space to keep an obscure track "in stock".

      And this helps in two ways. Not only do they make lots of little profits from each obscure sale, but people are more likely to go to their site because people know that you can buy damn near anything on Amazon. It's like, "Why go to a book store and have to search around, ask someone whether something is in stock, and possibly be told they'll have to back-order it? I can go to Amazon and I *know* they'll have it."

    25. Re:Bullshit by LrdDimwit · · Score: 1

      No, their study is fine, it just doesn't address that question. They even specifically disclaim that, they say they can't draw any conclusions on whether catering to niches will be made more possible by the long tail. Being that this is perhaps the most interesting question to be found, this says that the study is of limited usefulness.

      It's too bad, really, because blockbuster hits tend to have similar qualities across the board. They are also the subject of hype and peer pressure, both of which are totally ignored by this study. The need for blockbuster hits brings with it a homogeneity; there are good and bad aspects to this sameness. The good is, well, it's a reliable way to make something most people consider good; the bad is that it's very hard to break new ground. Most hits owe big to something somewhere in the tail; it's possible making the tail more viable could therefore create more hits. But this interconnection is totally unaddressed by the paper.

  6. Hmmm by Gadgetfreak · · Score: 4, Funny

    ...it seems that most of the debate centers around how you define "head" and "tail".

    Bill? Bill Clinton? Is that you?

    --
    "No fair, you changed the outcome by measuring it!" - Professor Hubert J. Farnsworth
    1. Re:Hmmm by Anonymous Coward · · Score: 0

      Bill? Bill Clinton? Is that you?

      I was thinking of Konata

    2. Re:Hmmm by Anonymous Coward · · Score: 0

      That depends on what your definition of "is" is.

  7. If I understand correctly.... by Otter · · Score: 1
    It sounds like the Internet and other technologies that support globalization and scale favor the mega-retailers on the one hand and the mini-niches on the other, and that both are gaining ground at the expense of the folks in the middle, with the megas grabbing more than the minis.

    Seems reasonable to me. I get all my CDs either from CDBaby or artists own sites, or from Amazon. It's been at least a decade since I set foot in a "record store" with bongs under the counter and some pompous indie snob behind it.

    1. Re:If I understand correctly.... by AllIGotWasThisNick · · Score: 1

      Hey! I'm a bong, you insensitive clod!

    2. Re:If I understand correctly.... by Znork · · Score: 1

      It sounds like the Internet and other technologies that support globalization and scale favor the mega-retailers

      Actually, it's government granted monopoly rights and marketing budgets that favour scale and mega-retailers. Channel control, payola and marketing costs get amortized over many more sales, making it very easy to crowd out most middle folks. Had it actually been a competetive field, people would have tended to buy the $1 Walmart print of the top ten songs, rather than the labels print, thus limiting the value of marketing by cutting the revenue possible to exact from the market.

      The internet and other technologies favour the smaller players as their costs are highly reduced, and as they are not as sensitive to marketing measures (never having a chance offline in that area anyway), they will do better than the midrange.

      Many small labels will die off; the only way they can avoid that fate is to rapidly adapt to the internet and cut their costs as much as possible (and sadly, there are many that arent even available in some online shops, leading me to really question their desire to survive at all).

      I get all my CDs either from CDBaby

      I get most of mine from eMusic. I'm spending about three times as much money on music these days as I did five years ago; the easy availability of the long tail, combined with last.fm giving me the ability to explore nearby music taste has rekindled my interest in music.

  8. I don't know about this. by Paranatural · · Score: 4, Interesting

    Correct me if I am wrong, but the basic gist I got was that the 'long tail' theory states there is a lot of money to be made in 'niche' or 'subculture' elements, and the critics say this is wrong. I can wholeheartedly disagree. It's not easy to extract the profit from niche markets, and the long tail probably doesn't add up to the 'head' so to speak, in most cases, but there is certainly a lot of money to be made.

    Take TV for instance. Your 'Heads' there may be ABC, CBS, NBC, and you could call things like The Discovery Channel, The History Channel, Comedy Central, Sci-Fi Network, etc the 'tail', as I understand it. And there is quite the potential for the 'tails', in this instance, to make even more than the 'heads'.

    This is just as far as I understand it, mind you.

    1. Re:I don't know about this. by TiggertheMad · · Score: 1

      Draw a graph of every product sold in a given market, and arrange it left to right, by sales volume in a given time frame. It's shape will vary by the market, but generally it will be big on the left and little on the right. Calculus says the total sales volume is the area under the curve.

      conventional stores want to stock the few products on the far left, because then tey dont have to keep very much money tied up in a lot of stock to satisfy the needs of the customers on the far right of the curve, who dont buy as much.

      The long tail theory, was that by having a specialized store on the net which crosses vast physical distances, you could reach a lot of customers who want products from the far right, but I'm sure you know this.

      Basically the whole argument hinges on the shape of the curve, and the products you sell. Does the curve look like a reverse exponential curve or is it flat? Where is the cut-off point for the tail? What is the cost of maintaining stock along a segment of the curve? Some cases, the tail could be vastly more sales than the head, and in others there may not be a 'tail' on the graph at all.

      --

      HA! I just wasted some of your bandwidth with a frivolous sig!
    2. Re:I don't know about this. by jbolden · · Score: 1

      It depends what you mean by niche. Really the theory says that everyone has niche tastes but may not be aware of their niche. So offering them a variety of less well known products similar enough to the ones they like....

    3. Re:I don't know about this. by alexhmit01 · · Score: 3, Insightful

      It's not the shape, the shape is fixed...

      It's a standard power curve... it agrees that the hits make up lots of the sales, the thing is how many.

      Integrate from 1 - 10 off the curve, you see the sales of the Top 10 sellers... they sell a lot, they sit in the front of book stores. Go to 1-100, and you have probably only doubled sales.

      Long tail observes that theoretically, the curve goes out to infinity and never hits zero, which is what the Internet makes interesting.

      A mall book store can stock 5000 books, a big box book store 20000, and Wal-mart's book section, 1000. Wal-mart moves a lot of books because they stock the 1000 most popular books and move them readily. The mall book store have 5x the inventory and probably about the same in sales, because they aren't moving as many of the top 1000 because of Wal-mart. The Big box store, with 15000 moves more... maybe double the mall bookstore with 4x the inventory?

      You see diminishing returns... so sales people observe the 80/20 rule, 80% of your sales come from 20% of your customers/products, etc., it's the power curve... But long tail observes that if you can only carry 100 products, 80% will come from your top 20%, but if you carried infinite inventory, the long tail exceeds the bulbous head because it's infinite.

      The average bookstore apparently stocks around 15k books (when I first read the long tail argument), the most profitable books. If you looked at Amazon's sales, their "big sellers" were the sale 15k books as everyone else, so you would think 80/20 rule, that's 80% of revenue, the other 1M+ books were just there because they were slightly profitable, brought customers in, etc. Turns out, the majority of the sales were from the books AFTER rank 15K, the books that booksellers don't carry.

      This brings one to two conclusions:
      1. 80/20 rule is a function of limited inventory, if you take the tail to its conclusion, the tipping point is around where others drop off, with half before and half after, so the bulbous head is 80% of 50% of sales, or 40%... still important, but not the final say in revenue... Long tail means Internet changes the economics of inventory... I go to a Wal-mart OR Website for my "common" stuff, Internet for everything else.
      2. Amazon.com does well on the long tail because the others can't play there. The normal shops compete for the first 15k, Amazon has a competitive advantage for the rest of the inventory, and therefore makes profits. -- This leads to the natural conclusion that the long tong tail is a natural monopoly, only one player can make money stocking it. Wal-mart owns the common 20% of items, Amazon sells the rest, and we all get out of retail because Retail = Wal-mart + Amazon.com.

      Alex

    4. Re:I don't know about this. by alexhmit01 · · Score: 2, Insightful

      Networks are the Head, the second tier networks are the normal tail that we look at... Youtube is the long tail.

      The networks have steadily slid from 80% - 40% of television viewing AS the number of cable channels expanded, so the tail got longer.

      Youtube introduced a long tail to television.

      The question will be, who gets more viewers (total person-minutes watched)
      1. The Networks (Head)
      2. Second Tier Cable (Tail)
      3. Cable in General (Head + Tail)
      4. Youtube + Other Web Video

      Long Tail theory indicates that 3 + 4 should be roughly the same... and 1 should consistently hold 80% of 3, while 2 holds 20%... This requires redefining the Head from just the big 3/4 networks to include some other major channels.

      Now the REAL interesting question is does #4 become dominated by Youtube (80%+, natural monopoly), or spread across all web video with you tube only because the locally head of a long tail from there.

    5. Re:I don't know about this. by tinkerghost · · Score: 1

      It's not the shape, the shape is fixed...

      Absolutely not. The general shape is fixed, however the specifics are not. Per Eric Flint, sales of his old books spike whenever a new book of his is printed. Thus the curve would have additional peaks rather than a single head w/ subsequent fall off.

      The real point of issue is - is there sufficient value in the tail to warrant a niche market. The answer is 'obviously' - so long as you define the 'tail' as far enough towards the head.

      You see diminishing returns... so sales people observe the 80/20 rule, 80% of your sales come from 20% of your customers/products, etc., it's the power curve... But long tail observes that if you can only carry 100 products, 80% will come from your top 20%, but if you carried infinite inventory, the long tail exceeds the bulbous head because it's infinite.

      It's been 20 years since I've done Calculus, however I do remember that even with an infinite tail, the area under the curve isn't infinite - Specifically the integration of 1/x from 0=> infinity is e or about 2 2/3. No matter where the curve starts or shapes, it will eventually converge to this pattern - 600 years from now, this months must have will only be of interest to some scholar doing their thesis on archaic trends.

    6. Re:I don't know about this. by dosymedia · · Score: 0

      I think your TV analogy is off. The networks are not the products in this case. In TV, the product is advertising time. The networks pay for programming by selling advertising. Once the show has run though, there is the secondary (and lucrative) market of syndication, which is the precursor to this 'long tail' stuff. In our new media age, old and new programming is recommoditized as DVDs and downloads (these days a few hours after the programs original airing), and so you can posit that a couple people out there will be willing to pay for the season one dvd of The Facts of Life - the challenge is finding a retailer to stock it. The vendor that can minimize stock and ably fulfill this product at the lowest cost stands to make money if there are enough Facts of Life et al products being ordered to justify the merchandising, stocking and shipping involved. I would also argue that networks like Disovery channel, though newer, are CONSTANTLY producing this relatively short-lived-appeal material. Let's say it's a 2-hour Shark Week special from 1994. That's the tail right there, yo. It's deep catalog that would bankrupt Hollywood Video to stock across their chain, but having 3 copies at Amazon (multiplied across the breadth of obscure merchanise offerings) provides a rewarding customer experience, i.e. they'll come back for more, and, as long as people are ordering it, profit.

    7. Re:I don't know about this. by kklein · · Score: 4, Interesting

      I haven't read the book, but your explanation is how I understand the theory.

      In the case of Amazon, I think your second conclusion, that Amazon does well on the long tail because they're the only ones there, is what is actually happening.

      I buy a lot of esoteric testing, stats, and linguistics texts. That, in fact, is all I buy, and I buy a lot of them. And Amazon is the only place that carries them.

      Same thing goes for CDs. If I want, say, the new NIN (ignoring for the time being that the last couple NIN releases I've actually gotten from his website), I go down to Tower Records (still alive here in Japan). If I want Freezepop, I need to go to Amazon.

      Actually, in both of these cases, as long as I'm going to Amazon for the relatively unpopular thing, I might as well pick up the popular thing there while I'm at it.

      I guess what I'm saying is that I don't think the long tail is necessarily a model for everyone, because if everyone did it, they'd see no returns. But for any particular market, a single long-tail retailer can make a bundle. Everyone jumps in and everyone loses money. It's a function of how big you are, not what you carry. Amazon basically has no competition on the "long tail" products, so they get 100% of that business. They have the luxury of doing that because they are frickin' huge.

      So, all told, it just doesn't seem to me that the long tail is something just anyone can use, which is pretty much exactly what the study found.

    8. Re:I don't know about this. by rgmoore · · Score: 1

      It's been 20 years since I've done Calculus, however I do remember that even with an infinite tail, the area under the curve isn't infinite - Specifically the integration of 1/x from 0=> infinity is e or about 2 2/3.

      You remember wrong. The integral of 1/x is ln(x). ln(x) goes to -infinity as x goes to 0, so the integral from 0 to any positive number will be infinite. More importantly, ln(x) goes to +infinity as x goes to infinity, so integral of 1/x from any positive number to infinity is infinite. ln(x) obviously diverges very slowly, so you have to go way out there to get to any large number, but you can get any arbitrarily large number by going far enough.

      --

      There's no point in questioning authority if you aren't going to listen to the answers.

    9. Re:I don't know about this. by TiggertheMad · · Score: 1

      It's not the shape, the shape is fixed...

      Absolutely not. The general shape is fixed, however the specifics are not. Per Eric Flint, sales of his old books spike whenever a new book of his is printed. Thus the curve would have additional peaks rather than a single head w/ subsequent fall off.


      What he said. The general properties will be that the curve is large on the left, and small on the right. You cannot even say if the curve is going to be concave up or down. beyond that, it will depend on the market and the prioducts.

      In a lot cases, the general outline will look like something based off of a 1/x graph, but only in the most general sense.

      --

      HA! I just wasted some of your bandwidth with a frivolous sig!
    10. Re:I don't know about this. by Keen+Anthony · · Score: 1

      The same critics also suggest that we don't have enough TGI Friday-Chili-Tuesdays restaurants, and that there is a desperate need for more bland bleach blonde pop songs.

    11. Re:I don't know about this. by fermion · · Score: 1
      Which has little to do with persons who think they can rich off the long tail. Sure if you amazon and can stock the items that sell massively and the items that only 100 people in the entire country will buy once a year, then, probably, eventunaly, you will make money. Not as much as Wal Mart, but it is a way to compete with WalMart so you can at least make something. In fact even in this scenario you will liely lose money, as amazon did until 2002, and many book stores do currently.

      In my mind the question is how 'long tail' can you? Does the internet allow a business to solely stock the niche items and do well. For example, does Thinkgeek do all that well? Or CafePress? I believe that a legitimate bussiness plan can be created from the long tail, and a motivated retailer can make a modest profit. But is the likes of Amazon really based on the long tail concept? Not really. It is based on the low price high availability concept, which is the opposite of what one sees in the long tail.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  9. Makes sense by 192939495969798999 · · Score: 5, Funny

    I know I "derive more enjoyment" from my definitions of "head" and "tail".

    --
    stuff |
  10. No kidding. by Pope · · Score: 5, Funny

    When you see anything being hyped on the cover of "Wired" magazine as the 'next big thing,' chances are it's a complete load of crap.

    Pope's corallary to Sturgeon's Law. :)

    --
    It doesn't mean much now, it's built for the future.
    1. Re:No kidding. by akadruid · · Score: 1

      Some issues are fabulous at this. I've got a copy of 5.08 sitting here, the front cover of which suggests Linux is dying, Gary Reback will take down Microsoft, and internet 'malls' are the future. My favourite line is 'Linux might become just another honest freeware Mosaic wiped out by a slick commercial Netscape'...

      I've got a copy of the one that celebrates the coming of the 'push' internet somewhere too.

      --
      "Those who cast the votes decide nothing; those who count the votes decide everything." (attrib. Joseph Stalin)
    2. Re:No kidding. by Hal_Porter · · Score: 1

      I've got a copy of the one that celebrates the coming of the 'push' internet somewhere too.

      That's better than the issue which celebrates the coming of plush.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  11. OK, no protection for the tail then... by zotz · · Score: 1

    OK, so how about no copyright or patent protection for stuff in the tail then, since there is no money to be made there right. Well, you can have a copyright there is you use a Free Copyleft license.

    Any howls about all the money that would be lost yet?

    How about the RIAA and MPAA cannot bring suits based on sharing from the tail?

    Any howls yet?

    all the best,

    drew

    --
    FreeMusicPush If you want to see more Free Music made, listen to Free
    1. Re:OK, no protection for the tail then... by Anonymous Coward · · Score: 1, Insightful

      Where the definition of head and tail is questioned, it does not mean that it's opposite day. If anything, the tail should have copyright protection, because it lacks the direct incentive for its creation. To abstract for you? Britney Spears songs copyrighted, struggling artist's songs can be had for free. Does that sound right to you?

    2. Re:OK, no protection for the tail then... by zotz · · Score: 1

      Read what I wrote again...

      If there really is no money to be made in the tail then copyright serves no purpose there.

      So, is there money to be made there or not? (I am not taking a position on that in this post.)

      all the best,

      drew

      --
      FreeMusicPush If you want to see more Free Music made, listen to Free
    3. Re:OK, no protection for the tail then... by Anonymous Coward · · Score: 0

      the tail is long and flat, and therefore that content providers will find it hard to profit much from it.

      That's not the same as "no money to be made". The long tail was touted as equally interesting as the head, and this study questions that and concludes that the tail is not worth it if you can participate in the profit from the head.

      Even with that aside, the artistic reason for copyright would also demand that the tail is protected, not the head: When a song is so well known that it is considered part of the head, then it is part of popular culture and the artist should no longer be in a position to dictate who gets to make a copy and who not. Obscure songs on the other hand have much to lose from being used in opposition to the artist's intention and there is no overruling cultural claim to the songs.

    4. Re:OK, no protection for the tail then... by zotz · · Score: 1

      "Even with that aside, the artistic reason for copyright would also demand that the tail is protected"

      Not if you are making the argument in the US, right?

      I did suggest that you could have a copyright and use a Free, copyleft license in the tail though.

      "That's not the same as "no money to be made". The long tail was touted as equally interesting as the head, and this study questions that and concludes that the tail is not worth it if you can participate in the profit from the head."

      Fine, so then those participating in the head should have no copyright protection for their works in the tail. Is that OK for you?

      all the best,

      drew

      --
      FreeMusicPush If you want to see more Free Music made, listen to Free
  12. Hardly representative by scipiodog · · Score: 1

    Not only is a hits-based business more profitable for vendors according to the new research, but the research suggests that consumers also derive more enjoyment from the hits, rather than the tail.

    This new research, which according to Chris Anderson was "[b]ased on Rhapsody music data and DVD rental data from an Australian Netflix clone called Quickflix" can hardly be called representative, IMO.

    I would suggest that the nature of the "long tail" itself makes any accurate (ie. statistics-based) research on this extremely difficult, if not impossible. In other words, to make a true comparison one would have to research an equal volume in the "long tail," meaning thousands of times more entities researched to compare the same number of transactions.

    Even if she is basing conclusions on the tastes or preferences of the purchases/selections in the two companies researched, that could simply mean that for those "niche" preferences people are going elsewhere - e.g. to "niche" entities.

    --
    http://clightnirish.wordpress.com/
    1. Re:Hardly representative by Znork · · Score: 1

      I would suggest that the nature of the "long tail" itself makes any accurate (ie. statistics-based) research on this extremely difficult, if not impossible

      Not to mention that the remenants of channel control tend to skew the data; marketing, availability, payola, etc, skews the data towards the head. Heck, much of what I listen to isn't even available on Rhapsody.

      Researching on, for example, last.fm data would be more interesting, as their range tends to be far wider and the preferences less (but still) affected by marketing and more by actual preference.

      And of course, the whole conclusion is moronic; being a market leader in a field with low per-unit marginal cost, where you can set your own price and holding government protected monopoly rights is more profitable? Well, duh. Try doing the same thing in a highly competetive field.

      Count the value in the wealth added to humanity instead; every new work adds value, all resources diverted away from creating more works are lost wealth.

  13. And we expected...what? by R2.0 · · Score: 1

    "Internet Bubble Economic Theory found Fallacious, News at 11:00"

    --
    "As God is my witness, I thought turkeys could fly." A. Carlson
  14. The long tail most definitely exists in one area. by juuri · · Score: 3, Interesting

    Porn. People do pay much higher sums for rather obscure or taboo things.

    The problem with the "long tail" is that companies assumed it scaled. By definition it will only apply to a fringe. There is only space in such fringe areas for one or two dominant players; these players may make gobs of cash, but only in relation to their market size.

    Of course large vendors aren't going to find it profitable to appeal to multiple fringe markets. The level of effort involved to support each individual small market is high and then combined with a number of markets means you end up burning through more manpower per dollar than a smaller dedicated company. It's the same problem of having too many products/SKUs/whatever, see DEC/Apple pre Jobs for an example of failing this way.

    --
    --- I do not moderate.
  15. on a long enough timescale everything by Anonymous Coward · · Score: 0

    exists as the head, any song, any movie, any information, it was all 'new and shiny' to someone somewhere at some point. if profitability is based solely on items deep in the tail, you'd be right, there wouldn't be much profit in it. given the the standard business model of mixed content including head and tail items, then the cost of business including long tail items is still near zero, and the profitability of those items is likely more than any 'head' related material that the original content creator is seeking maximum licensing revenue for.

  16. No, that's backwards. by khasim · · Score: 2, Insightful

    They'd have fewer sales, of course. But the fewer sales would be a tiny portion of the sales of their most popular items.

    But a company that ignores the most popular items will have a very difficult time making a profit. That's the "tail" portion. Which was claimed to ... eventually ... be MORE profitable than the most popular items.

  17. I know that everyone else caught on, but... by Anonymous Coward · · Score: 0

    most of the debate centers around how you define "head" and "tail"

    *ahem*

    That's what SHE said!

    Sorry, couldn't resist.

  18. I'm just SO glad this ain't a German site by Opportunist · · Score: 1

    Mostly because the German word for "tail" is also used for the male anatomy.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  19. I don't understand by Anonymous Coward · · Score: 5, Insightful

    why are they concentrating on how *profitable* the long tail is?

    As far as I see it, the long tail isn't about PROFIT, but about how much society wants the entertainment.

    How many REALLY old songs would you like to hear again? Well, given that each year older adds another pile of songs, the profit in EACH TITLE is spread thinner and thinner. Because what I'd like to hear again from the 70's isn't what YOU'D like to hear from the 70's.

    The long tail is showing that copyright lengths ARE damaging society. And it not being profitable enough to make a business on shows that there is NO BUSINESS LOSS in shortening copyright to a time where works are still wanted.

    Really, copyright now is more about the accountants' abject fear that someone else is making money and not them.

    Shit, if you're not SELLING a good, why not let someone else do it, or even just release it for free and forget about it? Because in that case, there's no money for you to make. That you don't want to spend the effort to MAKE the money in the first place seems irrelevant to your accounting brain.

    So I don't understand the ribbing. It's arguing that it isn't profitable when that's not what the long tail is about. It's about demand continuing BEYOND the profitable age of entertainment goods.

    1. Re:I don't understand by davester666 · · Score: 3, Insightful

      The long copyright term is not for the one-hit wonder bands, or the b-movie produced during the war to sell bonds. It's for the cream. It's for the Beatles. Cindella. The one in a thousand quality movie or band that people still think have meaning to them even now, 40, 50, 60 years later.

      All those still make boatloads of cash for the IP holders.

      Everyone else holding IP from way back is holding on hoping for something like the current 'rickrolling' to happen, where suddenly something obscure from wayback gets popular and makes a nice little chunk of change. It's for the one-in-a-million that gets a little bump in the flatline stage that keeps everyone holding on...

      And the two major groups holding IP [the companies behind the RIAA and the MPAA (or whatever the movie acronym is)] both have accounting departments that are great at making sure the money stops with them and not with the artists that actually created the audio or video.

      For the general population, it might be beneficial for there to be some nominal yearly 'copyright fee', that has to be paid on-time, every year otherwise the copyright for a work reverts to the public domain, that say, kicks in after a relatively short period of time, such as 5 or 10 years [or right away]. But of course this hurts the little guy, who perhaps could use those residual cheques from that 'long tail' if he hadn't sold 99.9% of the money from the sales to the label back in the day.

      --
      Sleep your way to a whiter smile...date a dentist!
    2. Re:I don't understand by kalirion · · Score: 1

      Really, copyright now is more about the accountants' abject fear that someone else is making money and not them.

      Don't you mean lawyers' ajbect fear?

    3. Re:I don't understand by DannyO152 · · Score: 1

      I was going to say that accountants wouldn't book as a loss the unrealized hypothetical sale from an unlicensed download. Why that'd be as crazy as booking a gain for each person who didn't do an unlicensed download.

    4. Re:I don't understand by emilper · · Score: 3, Interesting

      The long copyright term is not for the one-hit wonder bands, or the b-movie produced during the war to sell bonds. It's for the cream. It's for the Beatles. Cindella. The one in a thousand quality movie or band that people still think have meaning to them even now, 40, 50, 60 years later.

      ... or maybe it's for accounting: you own the copyright for a 2000 titles nobody bought for 50 years, but you can write them as being worth 2,000,000$ each, and then claim, in front of your shareholders, that the company is worth at least 4,000,000,000$. In fact, the company might be worth nothing, but who is to contradict you, since we all know that artists become famous and bring in money only after they die.

    5. Re:I don't understand by chrismcb · · Score: 1

      This post was "insightful?" How does the long tail prove that copyright lengths ARE damaging society? Your argument has a huge flaw in it. You claim, no one, or not enough people want an item for a company to make money on it. Therefore they should give it to another comapany or give it away for free. Well if no one wants it, no one wants it, even if it was free. But the fact is someone actually wants it (that is what you are implying) then they should be willing to purchase it. Just because the item is old, doesn't mean it doesn't have some value.

    6. Re:I don't understand by Gewalt · · Score: 4, Interesting

      ... or maybe it's for accounting: you own the copyright for a 2000 titles nobody bought for 50 years, but you can write them as being worth 2,000,000$ each, and then claim, in front of your shareholders, that the company is worth at least 4,000,000,000$.

      Then why not make those people/companies pay imaginary property tax on those imaginary properties?

      --
      Modding Trolls +1 inciteful since 1999
    7. Re:I don't understand by emilper · · Score: 1

      A tax on the declared value of intellectual property ?

      Not a bad idea ... 5 minutes after the law gets passed we'll see IP lawyers (dressed as Hindi helpdesk operators) throwing caskets of patent records and roles of painfully dull 1920s' cartoons into the bay ...

    8. Re:I don't understand by coaxial · · Score: 1

      why are they concentrating on how *profitable* the long tail is?

      As far as I see it, the long tail isn't about PROFIT, but about how much society wants the entertainment.

      You missed the point of the LongTail. It's all about profit. It's that you can make a profit by selling an incredibly large volume of incredibly low demand items.

      The long tail is showing that copyright lengths ARE damaging society. And it not being profitable enough to make a business on shows that there is NO BUSINESS LOSS in shortening copyright to a time where works are still wanted.

      Really, copyright now is more about the accountants' abject fear that someone else is making money and not them.

      Shit, if you're not SELLING a good, why not let someone else do it, or even just release it for free and forget about it? Because in that case, there's no money for you to make. That you don't want to spend the effort to MAKE the money in the first place seems irrelevant to your accounting brain.

      Again you missed the point. If you're not offering the low demand goods for sell, the LongTail says you've missed a business opportunity, assuming of course that you can sell the low demand good at a profit. If you can't sell the low demand good at a profit, but believe someone else can, then what you should do is partner with them, otherwise hold on to the good until you can sell it at a profit yourself.

      I'm sorry, but the LongTail essay just isn't what you want it to be about.

    9. Re:I don't understand by Anonymous Coward · · Score: 0

      This is perhaps one of the most interesting ideas I've heard in a long time. Kudos.

    10. Re:I don't understand by jlarocco · · Score: 2, Informative

      So I don't understand the ribbing. It's arguing that it isn't profitable when that's not what the long tail is about. It's about demand continuing BEYOND the profitable age of entertainment goods.

      I'm not familiar with how "the long tail" is normally used, but TFA definitely isn't about copyright lengths. The article's "long tail" refers to obscure products with less sales potential.

      For example: very few people like accordian music. So few people that if you built a "brick and mortar" shop dedicated to accordian music, you'd likely go out of business. It's probably not even worth stocking accordian music in a regular record store. The internet, however, gives you a broader reach so you can profitably sell accordian music because you're not limited to your tiny local area. That's the "long tail" as described in the HBR article.

    11. Re:I don't understand by drsquare · · Score: 1

      You can't write them as worth $2,000,000 unless you either paid that much for them, or they're bringing in revenue enough to make them worth that much money to a prospective buyer.

    12. Re:I don't understand by emilper · · Score: 1

      Oh, you can: it's art, not shoes or leather or steel or cement. It's art, understand ? Priceless, art is ... and probably brought enough income at some time to justify creative accounting.

      anyway, I have no idea how are the record studios, printing houses or movie studios keeping their books as far as "not in print" titles are concerned [ so, please, Copyright Holders' Syndicate, don't sue me ! ]

    13. Re:I don't understand by alexander_686 · · Score: 1

      It's not for the accounting. If a company spent $1,000,000 to acquire a copyright/patent it is held on the books for $1,000,000 less depreciation. This is called an asset on the balance sheet. It makes no difference if is a hit or a miss. The hit or miss part flows to revenue on the income sheet. Alas it is harder to value a idea than a hunk of gold or a piece of land.

    14. Re:I don't understand by duyn · · Score: 1

      Err, no. Companies aren't stupid enough to throw away something that costs them almost nothing to hold but might possibly give them a return in future. More likely, they'll just stop inflating the value of their IP assets. Instead, they'll start doing the opposite--undervaluing their IP assets to minimise tax. There are only 2 things stopping companies like Microsoft declaring overnight that their IP rights are worth $0:

      1. Investors don't like investing in companies that don't have many assets. If a company has large revenues but few assets, it usually means the profits aren't going to last--ie. the stock price is going to tank soon. Best hold off until it gets some assets under its feet.
      2. Lenders will feel easier about lending you money if it looks like you have plenty of assets for them to fight over should you go bankrupt. The more careful lenders won't be fooled--they'll require a mortgage over some tangible asset--but some lenders will lend you money on nothing but a promise for the right interest rate. More (apparent) assets, lower interest repayments.

      I left out generally accepted accounting principles. Auditors are more likely to slap you down for overvaluing your assets than undervaluing them. Just pretend you like to be really conservative with your estimates.

      Overall, the tax won't affect revenue streams much. It will depress the reported asset base of IP-heavy companies though. Return on asset ratios[1] for these companies will sky rocket. Clueless investors[2] will start thinking Microsoft somehow became one of the most efficient companies (in terms of generating revenue from its assets) in the whole economy. Their return on equity won't change, but this won't stop speculators forming a bubble around IP companies whose return on asset ratios just jumped. Dot-com again, anybody?

      OK, that's probably exaggerating. But still, rather than tossing their assets, companies are more likely to just revalue them to near zero. Have fun taxing that.

      ----------

      [1] Revenue/Total_Assets, a ratio investors use as a guide to how efficiently a company is using its assets to generate revenue.

      [2] Like the ones that thought housing prices never fall, magnifying the sub-prime correction.

  20. Tell me about it! by Anonymous Coward · · Score: 1, Funny

    I'm selling buggy whips and chastity belts. I'm making a fortune! God, I sell one or two a decade!

    1. Re:Tell me about it! by mh1997 · · Score: 1

      I'm selling buggy whips and chastity belts. I'm making a fortune! God, I sell one or two a decade!

      If you were actually selling both those items in your store, you would be catering to the fetish market. If you were selling them on the web, they'd probably be in your top 10%, not the bottom 90% like your joke suggests.

    2. Re:Tell me about it! by tinkerghost · · Score: 1

      Hmm, might I suggest you investigate your competition? - Perhaps a trip to Black Rose in the DC market or perhaps the summer or winter Fetish Flea in the Boston area may give you some marketing ideas. - $400-600 per belt for the simple ones in stainless steel & a good buggy whip goes for $40+. And canes, expand into canes, always a good market there for replacements.

  21. no. by owlnation · · Score: 1

    The long tail theory is completely sound. The problem is that "search" fails.

    As anyone who has ever tried to promote something on the web knows, it's an uphill struggle. There's a massive inertia curve -- especially if you have a niche subject. If you can't go to a high traffic site and find potential customers, or use the synergy of a similar site, then you're going to have to spend a massive amount of money promoting your site using old World media -- newspaper ads, flyers, word of mouth etc.

    Adsense isn't worth the money unless you are a marketing expert and are prepared to lose money finding the right combination. And as much as Google improved search in 1997, they've not improved it ever since. In fact they've killed the competition stone dead. There's still room for MASSIVE improvement in search. Google seriously needs real competition.

    Black hat SEO link farms dominate all sorts of obscure search terms, so how do you compete with that?

    If search was better, if there is a way for a niche audience to get together, then the long tail model works just fine.

  22. Copyright stuff by sugarmotor · · Score: 1
    Clicking on the Harvard link one needs to accept their little rules :

    At Harvard Business Review, we're committed to the dissemination of ideas and to the concept of fair use within intellectual property laws. We're also committed to protecting the rights of the people who have worked hard to develop the ideas we publish. We therefore allow you to excerpt up to 500 words of an article for your personal use. [Emphasis added]. This excerpt may be posted in your or another's blog or site [Emphasis added], provided that it is accompanied by a link to the page on which the original article appears.

    So they're "hard-coding" blog and website here into the agreement. Looks like a beta-agreement.

    More seriously, such publisher-by-publisher agreements are just what copyright laws are designed to avoid.

    Maybe this is a sign to just throw out copyright laws, and have rights negotiated on a work-by-work basis.

    On the other hand, I feel if someone (here Harvard) invokes copyright, they should not be allowed to add their own rules when they conflict with or limit fair-use.

    Stephan

    --
    http://stephan.sugarmotor.org
    1. Re:Copyright stuff by maxume · · Score: 1

      So you are mad that they have an explicit statement of what they consider fair use? Wowszers.

      It isn't like they have a magic button that they can push that disallows somebody who wants to interpret fair use in a broader sense from using 502 words.

      --
      Nerd rage is the funniest rage.
    2. Re:Copyright stuff by sugarmotor · · Score: 1

      Why do you say "mad" instead of "down-to-earth"?

      Stephan

      --
      http://stephan.sugarmotor.org
    3. Re:Copyright stuff by maxume · · Score: 1

      Because you are complaining about something that is pretty much an improvement on the status quo.

      --
      Nerd rage is the funniest rage.
    4. Re:Copyright stuff by sugarmotor · · Score: 1

      It's not just a statement; it is an agreement .. so its a hurdle. Imagine hurdles like that on every website..

      On the other hand, why do you think it is an improvement?

      Stephan

      --
      http://stephan.sugarmotor.org
    5. Re:Copyright stuff by maxume · · Score: 1

      It has not been demonstrated to be enforceable. Until that happens, it is just a statement.

      To the extent that they are telling you what they will accept before you read their material, it avoids bait and switch tactics.

      --
      Nerd rage is the funniest rage.
  23. Well that can't be true, can it? by Anonymous Coward · · Score: 1, Interesting

    If they sell 100 titles and 10 of them constitute 90% of revenue, then if they ONLY sell those items, they will make 90% of the money they made when they sold all 100.

    Now if what they are on about is that 90 of the titles make no profit because it's wiped out by the need of inventory control, then why is it P2P is counted to be taking trillions worldwide from the systems (you'd presume 90% of this would be the non-profitable works)? Surely only 10% of the titles are commercially worth anything, so only 10% of the tracks should be sued for.

    Yes?

  24. I call BS as well by jollyreaper · · Score: 5, Insightful

    For a brick and mortar store, concentrating on the sure hits makes a lot of sense. Funny story, my dad had to pick up a new alternator for a 30-year old truck. The local parts store had one in stock. The parts man looks the box over and says "Yep, had this one on the shelf for about 18 years." That's a bit longer on turnover than most businesses would shoot for. But when you're talking about cheap warehouses in the bad part of town doing all of their selling and shipping online... this whole argument could probably be solved with access to Netflix's database and a few queries. My hypothesis:

    1. A huge percentage (35%?) of their business will be new releases.
    2. The next biggest percentage would fall into the "perennial classics" category, i.e. the kind of movies that aren't new releases that a Blockbuster would have, movies that do a steady, dependable business.
    3. Everything else would fall into the "obscure shit" category, the stuff that Blockbuster does not carry because it's too infrequently rented.

    I will wager that the revenue from #3 more than pays for itself AND serves as a draw for customers who rent across all three categories. Joe Customer chose Netflix because they carry obscure Asian chop-chop flicks but will also rent Cloverfield from them since hey, he has an account.

    As another example, say I want to pick up some obscure, out of print book. I hit Amazon first out of force of habit. Good news, they have it. That makes it all the more likely for me to type in Amazon when I want to buy the next top-seller I saw on the Daily Show. If Amazon didn't have the obscure books I want, I might go to some other site by default, and then they'll be getting all of my New York Times Bestseller business.

    If we're talking about a brick and mortar store, the carrying cost of the truly obscure could well be too high to justify itself. With online stores, there's no excuse not to carry the obscure.

    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
    1. Re:I call BS as well by Registered+Coward+v2 · · Score: 1

      If we're talking about a brick and mortar store, the carrying cost of the truly obscure could well be too high to justify itself. With online stores, there's no excuse not to carry the obscure.

      Except that it still costs Amazon to buy and store the obscure title.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    2. Re:I call BS as well by Televiper2000 · · Score: 1

      What is important about the long tail is that the people who go after category 3 are also the people that spend more on average than everybody else. They make for consistent reliable customers. If Block Buster focused on long tail they'd have a lot of movies that didn't move on a regular basis, but they'd also have a consistent clientèle interested in parts of that library. These same people are fairly disinterested in the new release wall.

      --
      New! Device Legs: These legs will help your poor OEM installed product escape any hamfistedness it may encounter. Ava
    3. Re:I call BS as well by ottothecow · · Score: 1
      There's a video store where I grew up (I'm finishing up college now but the store is still there doing fine last time I was home) that does exactly this.

      They don't have a huge stock of new releases with an in-stock guarantee like blockbuster but they have a BIG selection overall (much more efficient shelf space usage than a blockbuster for sure). They maintain old films, do TV seasons, have a lot of foreign/anime, and I think they even have a "back room" if you know what I mean. They don't have the advertising and chain-presense of blockbuster but they are friendly and reasonably priced. Once you have an account there for something less popular you will be more inclined to go there for *any* video rental (and in this guys mind, the tail is pretty big...a blockbuster for instance won't have more than a couple hitchcock movies so even a well-known film like vertigo can be hard to find).

      --
      Bottles.
    4. Re:I call BS as well by Scroatzilla · · Score: 2, Interesting

      If I may so bold is to agree with you and take it a slightly different direction, there is some theory out there (if I can dig up the books I read, I'll post a link) about how this "long tail" theory works (besides the actual "Long Tail" book).

      Basically, the role of critics is increasing in importance. "Obscurity" in the context of popular culture just means that the consumers are too lazy to find stuff and the creators are too poor or too lazy or simply not interested in mass marketing their stuff. A "critic" (for lack of a better word) would essentially become the middle man. S/he will use her particular taste/expertise to bring together a collection of great, albeit obscure, things. At this scale, there is sufficient content to gather a niche audience and therefore money to be made for all parties involved.

      It's way too soon to dismiss the long tail theory, because online/cheap distribution is simply an immature medium. Example: As a musician, I see lots of sites that will help me distribute my stuff to an audience willing to pay for it; but it doesn't take much to see that I will be along side of others who are just simply not that talented, or who produce music in a genre whose audience wouldn't like my stuff. In other words, the online music world is still fascinated with a brick and mortar record store approach of loading up with as much crap as possible, assuming that people will wander in and find what they like. My product is lost in such a chaotic set up.

      Rather, once this long tail theory plays out more, I assume that there will be larger (read easier to find) ways to get to your favorite folk-rock site, or your favorite 1950s rockabilly site, or your favorite left-handed midget dentist techno site, to find what you are looking for.

      Pandora is an interesting approach to finding obscure music, where an individual IS the critic. However, I would argue that it still requires too much work for Joe Sixpack to find new stuff. In essence, Pandora represents the niche of die hard music fans who are willing to take the time to let themselves be guided through a musical experience to find new stuff.

      For all intents and purposes, this is just a long-winded way to say that niche marketing will rule, given that people require guidance through the many choices of where to get stuff that they like. The notion of "competition" will always exist; but, once the notion that Hanna Montana is competing with Metallica disappears, it will slowly give way to the synergy that is created and grown among products that gel into a well-defined niche.

  25. define profit by Presto+Vivace · · Score: 1

    most of the debate centers around how you define "head" and "tail"." Actually it depends upon how you define profit. If you are using content as part of a larger marketing strategy, then the long tail makes sense. The content gives you an online identity.

  26. Is "the long tail" just the "anti-blockbusters" by argent · · Score: 4, Insightful

    In the "blockbuster" model you don't concentrate on "the top 10000" or even "the top 1000", you push very very few products... a dozen at most (the example they use of book publishing... they only pushed *two* blockbuster titles at a time).

    The article is turning that over, and interpreting "the long tail" as being only the "anti blockbusters", the products selling a few copies a year. But once you have the product in your digital inventory you're paying virtually nothing to keep it alive, so instead of trying to figure out what the top forty next month is going to be so you can stock your stores with it, and shoveling albums out into the cold after six months on the shelves, you *can* keep it all available.

    It's not a matter of "this end vs that end", it's "you don't need to worry about the ends".

    1. Re:Is "the long tail" just the "anti-blockbusters" by inKubus · · Score: 1

      Well, the thing is, a consumer doesn't have a need for everything. Take for example music: There is a definite long-tail model here. However, there is a limit to how much music you can listen to in a given time period. So the length of the tail is directly proportional to the number of consumers. Then you have to realize that people still tend to form groups, even if it's 5 people, or 50 or whatever. So the long tail pictured in all the literature is a smoothed out version of what's actually there. There's the exponential decay but if you zoom into that line, you'll have a series of peaks and valleys where groups form. If you sell to those groups, you can make money. The spaces in between have no customers, and there are a lot of those spaces. For instance, dogpoo.com is probably not going to sell too many units. However, tumbleweeds.com will.

      --
      Cool! Amazing Toys.
    2. Re:Is "the long tail" just the "anti-blockbusters" by argent · · Score: 1

      Then you have to realize that people still tend to form groups, even if it's 5 people, or 50 or whatever. So the long tail pictured in all the literature is a smoothed out version of what's actually there. There's the exponential decay but if you zoom into that line, you'll have a series of peaks and valleys where groups form. If you sell to those groups, you can make money.

      If you want to find the groups, last.fm is doing the research for you for free!

      If you sell to those groups, you can make money. The spaces in between have no customers, and there are a lot of those spaces.

      What if it doesn't cost you anything to keep the stuff that ends up in the spaces?

      For instance, dogpoo.com is probably not going to sell too many units. However, tumbleweeds.com will.

      There's plenty of sites making a steady income from hosting self-acknowledged horrible stuff just because people keep coming back to it.

  27. WTF, is this "Promote Chris Anderson Week" on /.? by NewbieProgrammerMan · · Score: 4, Informative

    Long Tail advocate Chris Anderson defends his theory...

    You mean, this Chris Anderson? The "science is now useless because we have teh cloudz" guy? Yeah, after that gem of scientific insight, lemme rush right over and see what he's prattling on about in the world of finance...

    --
    [b.belong('us') for b in bases if b.owner() == 'you']
  28. Marginal costs by Anonymous Coward · · Score: 0

    I think a system where companies are paid on a per-copy basis for things that cost nothing to copy is seriously flawed.

    1. It doesn't reflect physical reality, so it generates tremendous incentives for people to make their own copies, despite the laws.
    2. #1 makes these companies inordinately vulnerable to copying and black markets, so it causes them to push for bad legislation (e.g. DMCA).
    3. #1 and #2 erode people's confidence in the legal system.
    4. The incentive to aim for "hits" is magnified greatly. This results in everything being aimed at the lowest common denominator of public taste (OK, not actually "everything", but anything else is written off as the province of "fanatics" clamoring for "obscure products" - see TFA).

    I see this as a plague, and the answer is to completely legalize copying and stop calling it "piracy". Then the recording and movie industries will stop making millions pushing garbage to the masses, and those folks might actually have to get real jobs doing work that actually contributes to society.

    1. Re:Marginal costs by duffbeer703 · · Score: 1

      Then the recording and movie industries will stop making millions pushing garbage to the masses, and those folks might actually have to get real jobs doing work that actually contributes to society.

      ' Says the stupid college kid with no mortgage.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
  29. Re:The long tail most definitely exists in one are by Fulcrum+of+Evil · · Score: 1

    I dunno about that. Seems to me that targeting multiple fringe markets is a hedge against its inherent risk, while reducing your cost basis (lots of the infrastructure will be common). The trick is making sure you don't try to scale past what you can sell.

    --
    "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
  30. Success of the tail is dependent on the product by davejenkins · · Score: 4, Insightful

    The success of the long tail theory completely depends on the transient nature or durability of the product mix.

    Amazon makes the long tail work because Amazon is still a big fat book store (and sells other things): books have a shelf life measured in years. Books do not decay, they do not fall out of fashion, they do not get replaced by next year's model (mostly). As such, Amazon can build up a long tail of obscure books and build a brand of a bookstore where you can find anything.

    Zappos is trying this with shoes. The problem here is that Shoes fall out of fashion, so I am not sure that works. I used to work for a company that sold outdoor gear-- it kinda worked as some things were durable, but even then most equipment (and especially apparel) have a shelf-life of one season (one year).

    Music may work-- someone's always searching for some Captain Beefheart or TSOL-- but certainly the biggest profit (because production costs are so low for massed produced copies) are in the big-hit ranges.

    It all depends on the seasonal and long-term durability of the product.

    1. Re:Success of the tail is dependent on the product by whydna · · Score: 2, Insightful

      I think that you're partly right about the durability of goods, but there's so much more to Amazon's ability to extend the long-tail.

      For one, there's the issue of quantity. If Amazon wants to guarantee stock on a really obscure book, it needs to have 1 or two copies of that book in one warehouse. If a brick-and-mortar wants to guarantee stock of the same book, then need 1-2 copies in every/most stores. For large brick-and-mortar stores, that could be thousands or even 10s-of-thousands of copies of that book. Of course... then you can add print-on-demand to the mix and that changes the picture quite a bit as well; then Amazon can stock 0 inventory of that book. But print-on-demand is another story, and applicable only to some categories (books, cds, dvds, etc).

      Another big win is prediction. Amazon does a fairly good job of predicting demand and ordering accordingly. Additionally, in cases where demand exceeds local inventory supply, Amazon can generally request a drop-shipment from the supplier. While there's nothing stopping your local brick-and-mortar from doing the same thing, it's generally much more transparent to the consumer when a random brown box shows up on their door.

      An interesting metric in the retail space is the number of "inventory turns" per year, which roughly translates to "how often do we completely empty and re-fill the items on our shelves". Amazon does it more than once a month (see http://blogs.zdnet.com/BTL/?p=8591); K-mart does it about 4 times a year. Walmart's closer to 7 times per year. Interesting, eh?

      -A

  31. Re:The long tail most definitely exists in one are by ViperOrel · · Score: 1

    Long tail in porn.....

    are we talking Furries here?

    <Ducks>

  32. More BS by Subm · · Score: 1

    Well, here's the root of Chris Anderson's logic:

    "The content is compelling. It notes that we've entered the Age of the Petabyte, "where one can collect intense amounts of data that is paradigm agnostic. It goes on to add a comment from the head of Google's R&D, that we need an "update to George Box's maxim: "All models are wrong, and increasingly you can succeed without them." Have we reached a time where all of our tool-sets are now made moot by vast clouds of information and strictly applied maths?"

    Or as the rest of Slashdot interpreted it: WTF?

    I can't imagine why an idea of his wouldn't be totally logically consistent and compelling.

  33. Linux defines head and tail for you by zukinux · · Score: 0

    create a file with each line contains a letter a to c.
    a
    b
    c
    and cat file | tail -1 = c
    cat file | head -1 = a

    Thank GNU people for clearing that out :)

    1. Re:Linux defines head and tail for you by Anonymous Coward · · Score: 0

      Pythonic:

      a,b,c=1,2,3
      head=a
      tail=c
      print "head/tail".join((a,c));

    2. Re:Linux defines head and tail for you by zukinux · · Score: 0

      hmm you actually ment :
      a,b,c=1,2,3
      head=a
      tail=c
      print "head/tail".join((str(a),str(c)))

    3. Re:Linux defines head and tail for you by Anonymous Coward · · Score: 0

      hmm you actually meant :

      a,b,c=3,2,1
      head=a
      tail=c
      print "head/tail".split((str(a),str(c)))

      you forgot semicolon??

  34. Re:This may be true. May be. by AndyG314 · · Score: 1

    That is the best defense of the long tail theory I have ever heard

    --
    If it's dead, you killed it.
  35. consumers? by rodentia · · Score: 1

    . . . that [unimaginative] also derive more enjoyment from the hits . . .

    If your enjoyment is constituted by conformity, the culture of mass-production works a treat, don't it? Lost in the the econometry is the adaptability of human desire.

    --
    illegitimii non ingravare
  36. Re:This may be true. May be. by Fred_A · · Score: 4, Funny

    But then try to explain porn websites. There is a lot of tail to be hit there.

    And lots of head too...

    --

    May contain traces of nut.
    Made from the freshest electrons.
  37. Re:This may be true. May be. by eln · · Score: 1

    Yah, but you have to admit that the stuff involving long tails is very much a niche product.

  38. Debate about head and tail? by kgskgs · · Score: 1

    There is a debate about how you define head and tail?

  39. Cause, meet effect by Digital_Quartz · · Score: 1

    "Research suggests that consumers also derive more enjoyment from the hits..."

    Really? More people like popular things than unpopular things? Or, in other words, more people like things which more people like?

    Wonders never cease.

  40. Re:The long tail most definitely exists in one are by johnny+cashed · · Score: 2, Funny

    Porn. People do pay much higher sums for rather obscure or taboo things.

    Are we talking porn, or prostitutes? I just can't see paying much, let alone much more for porn. It is mostly not to my tastes, but usually "good enough" to get the job done. Kinda like politicians, except the porn actually helps to get the job done, unlike politicians.

  41. Re:WTF, is this "Promote Chris Anderson Week" on / by jythie · · Score: 1

    Chris Anderson is an idiot, but he only popularized long tail theory, not developed it. Shouldn't hold a twit supporter against a good idea.

  42. Re: That's not what Anderson claimed! by Anonymous Coward · · Score: 0

    Of course the top 10% brings vastly more revenue than the bottom 90%. Nobody disputes that, and that's NOT what the long tail theory claims. The theory is that adding this extra 90% (which in now very cheap because of virtual storage), you tap a vast, unexplored market.

    I also agree that, in addition to the direct sales of the bottom 90% (or even 99%), there are important network effects: some people come to the site precisely because they know it's one of the most comprehensive stores available.

  43. Not really conclusive by strech · · Score: 2, Interesting

    As Anderson notes, the defintion of "head" and "tail" are important; Anderson was initially basing his information off of the result of switching away from retail space. If less than 1% of the items of a market can make it into the inventory of a Wal-Mart, then even if the top 1% is 32% of sales, the Long Tail is pretty powerful.

    Around the "research suggests that consumers also derive more enjoyment from the hits, rather than the tail." From the article -

    First, that a disproportionately large share of the audience for popular products consists of relatively light consumers, whereas a disproportionately large share of the audience for obscure products consists of relatively heavy consumers; and second, that consumers of obscure products generally appreciate them less than they do popular products.


    Popularity and quality are not completely divorced from one another; I'd expect the more popular titles to better, just not nearly to the same extent as their sales would indicate.

    I'd be interested in "in-genre vs out-of-genre" ratings for the heavy users as well; while the article indicates that heavy users rate popular titles disproportionately highly, this may be a result of the heavy users (who consume a lot of obscure stuff) working primarily within their genre as opposed to across genres. If you like action movies more than romantic comedies, you're more likely to give the action movie the higher rating if you both of them and they're of equal quality. I think it's likely (though not certain) that heavier consumers stick more to their genre/tastes even among the popular items, which would result in them having a disproportionately high rating for popular stuff compared to lighter consumers. (The article does note the disparity is true for products as a whole - heavier/obscure consumers are more likely to stick to a single genre - but doesn't run the comparison among the popular subset of their tastes).

    As for the business suggestions, some of them seem ok, but others -

    Given that obscure products tend to be appreciated less than hits, it will be very difficult to earn any kind of price premium for them.


    There's a difference between knowing something isn't actually any good and the amount you'd pay for it, especially for obscure products. Consumer ratings are not directly analogous to the price premium someone would willingly pay for something, and not simply in the people buying things because they suck market; things like completionism and other impulses that aren't connected to a work's quality will lead to obscure works being worth high price premiums regardless of quality.

    Donâ(TM)t radically alter blockbuster resource-allocation or product-portfolio management strategies. A few winners will still go a long way - probably even further than before.


    While you shouldn't radically alter things, this is ignoring the issue of what the "head" is in the first place. If the "head" of an online store is bigger than the entirely inventory of a typical Wal-Mart, there's going to be a shift in marketing tactics.

  44. But what about the inverse? by jythie · · Score: 1

    Much of TFA focuses on things like "20% of your catalog generates 80% of your revenue, so the 20% is more profitable and should be focused on.

    But that kinda sidestepps the point. If I went to my boss and said 'Hey, I have a method where we can get 10-30% more revenue with no significant additional infrastructure outside content space' you better believe they would jump on the idea.

    Conversly if I said 'hey, I can cut a small percent of our operating costs by reducing our content selection but it will cost us around 20% of our revenue' I would be tarred and feathered.

  45. Re:WTF, is this "Promote Chris Anderson Week" on / by NewbieProgrammerMan · · Score: 1

    Well, I really just wanted to make fun of /. summaries that cast this guy as "somebody worth listening to" in two fields of knowledge in the same week, but yeah, I'll try not to hold his support against the idea.

    I'll probably still hold the Harvard researchers' criticisms against the idea, though. ;)

    --
    [b.belong('us') for b in bases if b.owner() == 'you']
  46. Not oblig by nog_lorp · · Score: 1

    Anita Elberse: Mr. Anderson... you disappoint me.
    Chris Anderson: You can't scare me with this Gestapo crap. I know my rights. I want my phone call.
    Anita Elberse: Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?

  47. Musicians and writers don't get rich by jfengel · · Score: 2, Interesting

    The article is basically attacking a misconception about the Long Tail. It's a misconception that goes all the way back to Chris Anderson's book.

    It is possible to get rich from the Long Tail. Amazon does it. ITunes Music Store does it.

    What's lacking in the book is pointing out that the *content creators* don't get rich. The Net means you can now eke out a tiny amount of cash by delivering your content to people. And in aggregate, that's a lot of money. But for each individual artist, it's not much.

    It doesn't mean the end of blockbusters, because people LIKE blockbusters. It means that you have more alternatives, so you can see something else, but in general, you won't. Most people like what most people like. Duh. The additional cash that goes to the "long tail" artists does make them a bit less profitable, but there's still plenty of profit in them.

    So the Long Tail doesn't mean that your rock band is going to be as rich as Van Halen. It means that you can make a few hundred bucks, but it's not going to make you a living, much less a superstar.

    Anderson completely missed this fact. He was all rah-rah about what it meant for consumers (who have more options) and big retailers (who make big money on small margins) but paid zero attention to the artists, who get tiny wins but not big wins.

    1. Re:Musicians and writers don't get rich by tinkerghost · · Score: 1

      Anderson completely missed this fact. He was all rah-rah about what it meant for consumers (who have more options) and big retailers (who make big money on small margins) but paid zero attention to the artists, who get tiny wins but not big wins.

      It's not just artists, it applies to everything. Most things follow a fad trend - even industrial equipment to some degree - there is a period where something is new and shiny & everyone wants one, then it's commonplace & everyone has one, after a while people who want one for a specific reason either find a used one & rebuild it or they find the 1 manufacturer who still makes it & gets one.

      The point is that at some point, the tail can support a minimal economy, but no more. The LOC is filled with recordings - still under copyright - that are the only copy surviving - plenty of which are completely unusable because they've degraded so much. In a physical age, the tail value of those recordings literally ended when that recording ended up in the LOC. In a digital age, the tail value effectively ends rather than literally ends. The point is the same - at some point, the volume isn't sufficient to warrant the retention any longer by a reseller.

      Most importantly, the long tail theory is part of why it's supposedly important to extend copyright. The problem is that when you examine it - copyright isn't helping anyone except the middlemen who deal in huge volumes - and this is the point I believe you are trying to make. The big media control millions of copyrights, therefor, even if they receive only $1/quarter on 90% of their catalog, it's big business. To the individual artists, they're lucky to even get a royalty check since the stamp costs more than the check is worth.

      In summary: the tail is real, and it has an place in economics, however - that place isn't the glory-hole it's been made out to be.

    2. Re:Musicians and writers don't get rich by jythie · · Score: 1

      Good breakdown.

      Though with long tail it looks like 'the rich get richer and the nitch go from zero to something', so while the artists don't make out like bandits it is still better for them then the pure blockbuster model.

  48. What? by Anonymous Coward · · Score: 0

    No Longcat jokes in here? Come on!

  49. Re:WTF, is this "Promote Chris Anderson Week" on / by jythie · · Score: 1

    Yeah, poor summary there. ^_^

    Eh, the thing with Harvard researchers though is they can be very narrow viewed in their targets. They often focus a lot on big players and methods that work well for big companies so the research tends to be slanted that way. While they have some really useful things to say they have to be taken with a grain of salt if you are aiming for small under-served markets or not planning to get huge.

    A typical concept, which actually relates here, would be saying that nitches are not worth serving because the mass market is so much bigger and the margins are higher, therefor you should only serve the mass market. Nitch markets have caps on them, mass markets generally do not. The reasoning works really well if you want to grow large and compete dirrectly with the other biggies, but fails flat if you are trying to go into a nitch with little or no existing competition.

  50. Re:WTF, is this "Promote Chris Anderson Week" on / by jythie · · Score: 1

    A simplier way to put my point... their pieces tends to make sense on a macro scale,... but apply poorly to little 'mom and pop' companies.

  51. If Not Profit, then what? by alexander_686 · · Score: 1

    why are they concentrating on how *profitable* the long tail is? As far as I see it, the long tail isn't about PROFIT, but about how much society wants the entertainment.

    If not by profit, how would you judge what socity wants? I have been to many state sponsored cultural events [opera, expermintal dance] which I have found beautiful. They are also half empty. A good example of the long tail and poorly allocated resources. Which is why I am in favor of strong [but short] copyrights. Profit is the best [but not perfect] way of socity showing what they want- being pop bland or nich indi.

    1. Re:If Not Profit, then what? by fbjon · · Score: 1

      You say half empty as if it's a failure... Half full can also be a success, it depends on how far into the tail you venture.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
  52. Theory by Narpak · · Score: 1

    I can't really make head or tail of this theory.

  53. Redbox explained by dazedNconfuzed · · Score: 4, Interesting

    Redbox is a vending-machine movie rental system. I walk into the Wal-Mart a mile from my house, and there's this big, well, red box sitting there. It operates on the opposite of the "long tail": it only has a couple dozen of the very latest movies, has many (but not infinite) copies of each, costs $1 per night (just swipe your credit card), keep 'em as long as you want (after a month, just keep it - for $29 you've already paid for it), rental & return is rediculously simple with none of the "video store" hassle.

    Instead of having everything anyone might be looking for (the "long tail" model), it has a few things that most people will probably want (say, the "dirt cheap blockbuster" model). Turnover of content is very high, so there is most likely something sufficiently interesting (for a buck a night, that's a lot) there at any time. Content range is very narrow, so customers can browse very quickly; covers of most movies available are shown on the front of the vending machine, so one can review what's available in just a few seconds (a thourough list is available by touchscreen) even while someone else is actually using the machine. And with rentals being just a buck a night, getting something or keeping something a few days is trivially cheap.

    It complements Netflix/Amazon thus: instead of getting exactly what I want in a few days, I get something satisfactory right now. My "long tail" providers can find anything I specifically want within a few days, but if I simply want a couple hours' entertainment now I can get something suitable, dirt cheap, in a few minutes. And when I take a rental back, it's just too easy to pick up another. It also fills the gap between "long tail" services and TV's "you'll watch what we want when we want" model.

    That the box is located at the entrance to a store which thousands of people frequent with great regularity, rather than being a special trip, completes the winning business model.

    --
    Can we get a "-1 Wrong" moderation option?
    1. Re:Redbox explained by jddj · · Score: 1

      But you have to realize that the economics differ greatly when you think about "stocking" and "renting out" tangible assets like DVDs via Redbox, Netflix or even a Blockbuster store and "stocking" and "renting out" or even "selling" digital assets.

      You don't have to have the digital asset back. It's cheap to "inventory" every movie a studio has available for rental if you can do so in digital form.

      The long tail theory of making everything available long after "hits" profitability works a lot better for digital assets than for tangible ones - assuming that it's possible to sell or rent the digital assets.

    2. Re:Redbox explained by Anonymous Coward · · Score: 0

      If your tastes are low enough. Mine aren't. If this box has like 15 movies, I'd say there's a 1 in 10 chance it has anything I remotely want to watch.

  54. Re:This may be true. May be. by Profane+MuthaFucka · · Score: 1

    Some long tails don't even fit in any niche I've ever seen.

    --
    Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
  55. According to Harvard by Anonymous Coward · · Score: 0

    Nobody NEEDS (or SHOULD) be selling these struggling artists songs because they aren't profitable to be bothering about.

    Which means that they aren't going to get any money anyway.

    At least not if these accountants are listened to.

    PS: EITHER should fall into the tail. In, say five years, will ANYONE care about buying *either*? No. But they re still impossible for me to copy and sell (or just distribute) because copyright for these songs released today will not become available until AT LEAST 2103. I'll probably have been dead thirty years and my interest will have waned somewhat by then...

    "Slow Down Cowboy!

    Slashdot requires you to wait between each successful posting of a comment to allow everyone a fair chance at posting a comment.

    It's been 1 hour 16 minutes since you last successfully posted a comment"

    Do you think that /. change the posting design so you couldn't give them the shit they so richly deserve for their piece-of-shit-coding? If the fucker knows it's been 62 minutes, why is it not believing itself? Or is it a 90 minute interval?

    Fucking green poo babyshit coding. Reason why I won't get an account: why spend money to get better posting when I have to wait 90 minutes between them...

    Up from a starting point of 20 minutes. Will I see 100?

  56. Not Bullshit Actually. by jythie · · Score: 1

    Having now gone through the entire piece, I'm changing my take from skeptical to balanced. The research does not actually go against "Long Tail" theory at all (despite the researching saying it does, which is really confusing).

    The end argument of the research basicly says that heavy customers do in fact dip into tail markets and having a good obscure selection can be really good for business but it is important to keep a good eye on cost/return on such content. Much of this is actually in the advertising/marketing space and is really talking about how you PROMOTE your material rather then what you carry... so promote the popular things that will draw people in then have a good selection of obscure things to satisfy the wide requirements of heavy customers.

    So it almost reads like a 'long tail has some good business logic behind it but chris is an overenthusasitic idiot who simplifies things and abanonds balance and cost/benifit anaysis'

  57. Re:This may be true. May be. by bobdevine · · Score: 1

    And lots of curves too...

  58. Pareto principle by Kerelslied · · Score: 1

    "In 2006 just 20% of Grand Centralâ(TM)s titles accounted for roughly 80% of its sales and an even larger share of its profits."

    Impressive, years of hard work and focused marketing to make the pareto principle work.

  59. Re:This may be true. May be. by Anonymous Coward · · Score: 0

    I don't know about that... there's a heck of a lot of furries out there. *shudder*

  60. Re:This may be true. May be. by Ren.Tamek · · Score: 1

    But how can we define each? Someone call Harvard, important research is afoot!

    --
    "If you want a vision of the future, Winston, imagine a boot stamping on a human face forever." - George Orwell, 1984
  61. Re:This may be true. May be. by Anonymous Coward · · Score: 0

    Does the long tail theory then account for the existence on Brazilian Fart Porn?

  62. Re:This may be true. May be. by tqft · · Score: 1
    --
    The Singularity is closer than you think
    Quant
  63. flawed methodology by m0llusk · · Score: 1

    The media distribution market that is examined is the same one that is under extreme pressure from free alternatives. The Long Tail has more to do with the character of future markets that are not at odds with file sharing realities. Another good example is the online news and analysis market of which this article is a part. Isn't a Harvard Business Publishing product with a very specific focus itself an example of the Long Tail? Who actually reads this stuff? They obviously weren't trying for a blockbuster, just relevance, therefore their own work is entirely in the context of and supporting the Long Tail view of publishing.

  64. In-N-Out by swb · · Score: 2, Interesting

    But In-N-Out is successful not because they offer limited choices, but because they do such a good job with the choices they offer. I'm not sure if not offering chicken, salads, etc makes their burgers better, but I know they do what they do better.

  65. No one said it was a gold mine... by v(*_*)vvvv · · Score: 1

    ...except maybe the stock hypists.

    My understanding was that the whole concept only became possible with IT and what it can do with both content delivery and supply chain management. Hence it is an interesting case study, not a fun business.

    3 search hits on a *good* day on something that could take a year to sell is in no way a big cash cow, and you have to be a Walmart or Amazon to pull off the enormous operations side of it, because the tail must be massive to even work. And even then, the margins are slim.

  66. Re: "What Society Wants" by TaoPhoenix · · Score: 1


    I'll leave it to my betters to unearth an official article, but the "hits" concept goes after the broadest common baseline, which means that taking artistic risks gets discouraged.

    However, "Society" *does* need a content stock to be able to study from and produce Grace C First Attempts without fear of owing more than the national budget of a small country.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  67. Re:Range by TaoPhoenix · · Score: 2, Insightful


    Definitely count me in this category.

    Serious subjective feelings get involved if you know they carry the large range, and that it's not just This Month's Selections.

    I decided to spend a couple thousand on books I know I'll *eventually* want to read, but can't stand the Out Of Print process kicking in because they're headed right for the Long Tail.

    Stocking Laterally is a huge part of this. If I go on a rampage, I'll tend to buy multiple titles from an author's spread right then, and no other time. Next Month is too late.

    If a store carries all 16 titles of a saga, that's way better for sales than if they randomly found #'s 3,7,12 in their warehouse and stuck them out.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  68. Re:purple ... by TaoPhoenix · · Score: 1


    "Buy One Get One Purple Spikey Beanie Babies" ...
    Sounds like a 90's sales pitch tag.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  69. I never got the idea the long tail was a new idea by surfingmarmot · · Score: 1

    The whole long tail idea seems like a trendy "pop" business and marketing book boldly proclaiming the obvious. The only thing that changed was it became more economical to serve what were niche markets. But Henry Ford did it: reaching into the then tail of auto ownership by reaching the common man. That can happen via any innovation that reduces either fixed or variable costs whether it be in resources, production, distribution, marketing, selling, or finance. You can even argue the Fed's loose monetary policy coupled with derivative innovations in CDOs allowed houses to reach into the sub-prime tail. That's radical innovation? Hardly. That's basic economics. The book was unimpressive to anyone who understands business and economics.

  70. Definition of head and tail.. by azgard · · Score: 1

    ..differs for each coin.

  71. Re:This may be true. May be. by LrdDimwit · · Score: 1

    It'll be the best research ever. In fact, forget Harvard. And the research!

  72. Heads and Tails by Jacques+Chester · · Score: 1

    it seems that most of the debate centers around how you define "head" and "tail."

    Easy. A head is the car of the list, the tail is the cdr.

    Why is the HBR arguing something that's been settled since the 60s? :)

    --

    Classical Liberalism: All your base are belong to you.

  73. "profit much from it"... by cjb110 · · Score: 1

    and? profit is profit, stop being so damn greedy.

    --
    ----- I refuse to have an argument with an unarmed person
  74. Nobody wants it? by Anonymous Coward · · Score: 0

    No, because if that was true, the tail would have ended earlier.

    SOME people want it.

    But they may be in a different country or only five of them. The profit you gain selling is wiped out by the cost of postage to Katmandu.

    Five people STILL want it, though.

    And they can't have it.

    But if ONE person in Katmandu has a copy and is allowed to copy, they can supply.

    Unfortunately, copyright won't die until the customers are long dead.

  75. Asset Inflation by duyn · · Score: 1

    ... or maybe it's for accounting: you own the copyright for a 2000 titles nobody bought for 50 years, but you can write them as being worth 2,000,000$ each, and then claim, in front of your shareholders, that the company is worth at least 4,000,000,000$.

    ...and get your ass handed to you by the regulators when somebody realises you've been inflating your assets to unreasonable values. The upper bound to asset valuations has to have some relation to reality, otherwise the next time you get audited (like when an investor starts digging around your financial reports and finds something fishy) your company will, if it's lucky, suffer a massive readjustment in its asset base. If you're unlucky, you'll get penalised by the appropriate regulatory body. If you've been spending the money people invested thinking your company really was worth $4G on parties and hookers, you could end up joining a few Enron execs in prison.

  76. P2P by Anonymous Coward · · Score: 0

    There may be money to be made in obscurity, but perhaps not with the big store-huge customer base/client-server/web.com business model. If bittorrent/napster/etc aren't allowed to flourish by the groups who own the network, then perhaps they're cutting the long tail. Or perhaps making money isn't the point at all. A system of barter between peer A, peer B, and the middlemen is what's needed.

  77. Just one thing you forgot ... by Anonymous Coward · · Score: 0

    When the only place where I can reliably find obscure books is Amazon, guess where I will buy the so-called head ?

    The tail *may* not be that profitable in itself, but what it does *very* well is bringing home those customers that more often than others look for obscure titles. They are those that will buy on a more frequent basis, who find the one supplier who has it all, ergo shop more there.

    One of the leading motto of marketing is that it's way easier to hold a customer than to bring him back when he has left. Holding the tail market will make sure the customer stays with you !!!