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Apple Laptop Upgrades Costing 200% More Than Dells

An anonymous reader writes "C|net is highlighting the astonishing cost of Apple laptop hardware upgrades, compared to Dell — in some instances, Apple is charging 200% more for upgraded components, such as memory and hard disks. Either there's a serious difference in the quality of components being used, or Apple is quite literally ripping off those who aren't able to upgrade hardware themselves."

32 of 935 comments (clear)

  1. Neighborhood friendly computer geek by sleekware · · Score: 3, Informative

    Just pay your neighborhood friendly computer geek to install the upgrade for you. You aren't forced to go through the Mac store.

    1. Re:Neighborhood friendly computer geek by kannibal_klown · · Score: 5, Informative

      You can up the memory without voiding the warranty, at least on the MacBook Pros; I'd imagine on most systems too.

      As for the Hard-drives, I don't know.

    2. Re:Neighborhood friendly computer geek by LWATCDR · · Score: 5, Informative

      Golly sir those Macs must run on fairy dust and Unicorn poop...
      Give me a break it isn't some magical device people. Apple uses off the shelf parts. Apple even provides instructions on how to do it!
      http://support.apple.com/kb/HT1270
      http://manuals.info.apple.com/en/MacBook_13inch_HardDrive_DIY.pdf
      If your local computer guy can READ and use the internet this is a piece of cake.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    3. Re:Neighborhood friendly computer geek by gnasher719 · · Score: 4, Informative

      How the hell did i get modded as a troll for not wanting to void my warranty? Morons.

      Probably because everyone knows that opening a Mac doesn't void the warranty.

    4. Re:Neighborhood friendly computer geek by Firehed · · Score: 3, Informative

      Not unless they've recently changed the Macbooks. When I had one on loan for a short while I pulled the hard drive just to see how accessible it was, and IIRC it was held in place solely by friction and the little flap thing that covers the back of the drive and the memory slots. No sleds to speak of.

      I could be way off here as it was a while ago, but I know that I didn't need any Torx screwdrivers to get at it.

      --
      How are sites slashdotted when nobody reads TFAs?
    5. Re:Neighborhood friendly computer geek by Firehed · · Score: 4, Informative

      The software side of the new disk is easy - toss in the installer disc and it works its magic. Getting at the hard drive in the MBP is very much a non-trivial process (the standard MacBooks hard drives are as easy to access as anyone could reasonably expect in any laptop). Moving the data across is equally easy, provided you have another machine or a drive enclosure.

      --
      How are sites slashdotted when nobody reads TFAs?
    6. Re:Neighborhood friendly computer geek by Spazmania · · Score: 5, Informative

      You were modded down because just about everyone knows that it's unlawful to void warranties merely because service wasn't performed by an authorized vendor.

      http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.shtm

      "Tie-In Sales" Provisions

      Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.

      In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags.

      Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.

      --
      Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
    7. Re:Neighborhood friendly computer geek by Savage-Rabbit · · Score: 5, Informative

      If your local computer guy can READ and use the internet this is a piece of cake.

      I am a FNCG and I don't do HD upgrades on my MacBook Pro myself largely due to warranty issues. If I screw up something up during the installation I'm stuck with the damage but if Apple does they have to replace the machine. Upgrading desktop boxes is, of course, a different story. I don't buy parts from Apple. I can source laptop hard drives for example, from third part suppliers at about 50% of the price my local Apple dealer sells them at. Apple has yet to refuse to install the components I hand them. The last time I upgraded the HD in my MacBook Pro I wanted a 320G disk which the guy in the Apple repair workshop said they wasn't available. I came back like 45 Minutes later after finding one single computer shop in town that sold 320G laptop drives and asked they guy I talked to previously to install it. He wanted to know where I got it from but I just told him it was from another supplier in the city and that it was way cheaper than Apple's upgrade parts and that he should let me know if he could figure out where I got it. When I got the MacBook back from the shop later that day they had installed the drive and OS X but they renamed the drive after the shop where I bought it instead of the default name "Macinstoh HD"...

      --
      Only to idiots, are orders laws.
      -- Henning von Tresckow
    8. Re:Neighborhood friendly computer geek by Gewalt · · Score: 5, Informative

      replace hdd on macbook pro: You were thinking of a macbook pro, not a macbook. I know, I know, its stupid of apple to make two dissimilar models of the same basename, but they did it anyways. SO uh, the "pro" version of the mbp is much harder to replace the hdd than the non-pro. A T6 is an absolute must have tool. I just did this a couple of weeks ago. It was easy for anyone who's ever been inside a laptop before.

      --
      Modding Trolls +1 inciteful since 1999
    9. Re:Neighborhood friendly computer geek by morgan_greywolf · · Score: 3, Informative

      um what DRM? there is no DRM n the hardware. Apple simply uses the intel upgraded version of the 80's piece of shit tech of BIOS. it is Called EFI and any OS that supports booting from EFI can load on a Mac.

      The OS checks against a hardware key stored in EFI to ensure it is booting on Apple hardware, right? How is that not DRM?

      BIOS like PS/2 ports are outdated but stick around because that is all MSFT supports well.

      Windows, Mac OS X and most Linux distros support using USB keyboards and mice out of the box.

      My question is how many people actually upgrade memory or hard drives in laptops?

      I would imagine a LOT of people upgrade memory in a Macbook. Many Mac users are using high-end applications that process lots of data, like high-end audio and video editing systems, and, therefore, would reap benefits from upgrading the memory in any Macbook. It's not like these things ship with 8GB standard.

      Failing hard drives, you're probably right. Notebook HDDs, on average, seem last about 5-7 years, well after the time most people would be upgrading to a new machine anyway.

      OTOH, some might need more storage than comes standard. On the third hand, there is portable USB or NAS storage for those who have serious storage needs.

    10. Re:Neighborhood friendly computer geek by Jellybob · · Score: 3, Informative

      My question is how many people actually upgrade memory or hard drives in laptops?


      One of the first things I did when I bought my MacBook was to double the RAM, and replace the hard disk with a 250Gb one.

      And yes, that was because of the horrendous premiums they charge on their hardware upgrades.

  2. Desktops too by fyngyrz · · Score: 5, Informative

    This is also true of Apple desktops.

    Simple check: Go to the Apple store, and price a Mac Pro 8-core with the basic amenities; 2 GB ram, the recommended HD. Then price it maxed out; one HD of the largest size (1/2 TB last I looked) and 32 GB of RAM. Finally, take the original price and add 32 GB of RAM in 4 GB sticks (the Mac Pro can take 8 sticks) from a reputable online store. The difference is astonishing.

    I have a recent Mac Pro, and I expanded it the sensible way; the amount of money I saved by doing that is staggering. I've had absolutely no problems.

    --
    I've fallen off your lawn, and I can't get up.
    1. Re:Desktops too by Llywelyn · · Score: 3, Informative

      Apple has always gouged on the RAM prices. This is not news.

      --
      Integrate Keynote and LaTeX
    2. Re:Desktops too by SeanMon · · Score: 5, Informative

      You must take into account, though, that the Mac Pro takes Fully-Buffered DDR2 DIMMs at 800MHz. Newegg.com doesn't even offer 4GB FB-DIMMs at 800MHz...

      --
      "Scud Storm!" -- Jeremy of PurePwnage.com
    3. Re:Desktops too by fastest+fascist · · Score: 3, Informative

      Well, that's interesting actually. I'll probably get a bit of extra memory for my Mac Pro soon enough, so I was looking into my options. I noticed that the user manual that came with the Mac says you should install 800 MHzz ddr2, but what's actually in there now, straight from the factory as far as I can tell, is 667 MHz sticks... At least that's what the labels say they are.

    4. Re:Desktops too by dave420 · · Score: 3, Informative

      NewEgg might not, but almost every single memory reseller has them. Not to mention the massive list of vendors on Google Product Search.

    5. Re:Desktops too by mrbofus · · Score: 3, Informative

      As of this writing, Apple charges $1,500 for 8GB [4x2GB], while Crucial charges $707.99 for the same. And yes, it's for fully buffered ECC DDR2 RAM. The difference only gets larger as you get more memory. Apple charges $9,100 for 32GB [8x4GB] of RAM. Crucial charges $417.99 for each 4GB ECC DDR2-800 chip, making it $3,343.92 for 32GB RAM. So at 8GB, Apple is charging 212% more, while at 32GB, Apple is charging 272% more. And of course, at 32GB, the actual dollar amount of $5,756 saved is huge.

  3. True, but very old news by mollymoo · · Score: 4, Informative

    It's true that Apple gouge on upgrades, but it's hardly a new phenomenon. They were doing it 4 years ago when I bought my first Mac and were doing it well before then too. It's a form of price discrimination, similar in that way to rebates and coupons. Those willing to expend more effort (fit their own RAM, fill out a rebate) effectively pay a lower price which allows the store to sell to a broader range of customers while maximising profit.

    --
    Chernobyl 'not a wildlife haven' - BBC News
  4. Re:200% more? by fyngyrz · · Score: 5, Informative

    An 8-headed display Mac Pro is $3239. To which you add four 1TB drives, and RAM, both from elsewhere. You chuck out (or sell, it's very good hardware) the 2 GB stick of RAM and the HD it comes with.

    RAM is $699 per 8GB (as pairs of 4GB sticks @ memorysuppliers.com); so you need $2800 for 32 GB; a 1 Tb drive is $190 (WD Caviar GP WD10EACS Hard Drive @ buy.com), so you need $760 for four drives. Total:

    $3239 - macpro w/wifi, 8 display outputs (4x ATI 2600 XT 256MB), 2.8 GHz
    $2800 - ram
    $ 760 - drives
    ---------
    $6799...

    Same configuration (32 GB, 4x1 TB drives) from the Apple store:

    $13,989.00

    --
    I've fallen off your lawn, and I can't get up.
  5. Re:Duh? by UnknowingFool · · Score: 4, Informative

    Yep, but also watch out when Apple has specials. When I bought my MacBook, I was going to get the base model and upgrade the HD and RAM to get it to be nearly the same as the middle model.

    But they were running a special at the time (I think it was a Back-to-School special). For about $200 more, I could double my RAM, upgrade my HD and get a slightly faster processor. So I just paid the $200 upgrade as it would have cost me as much just to buy the parts.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  6. Re:my personal experience... by SL1200MKII · · Score: 5, Informative

    Sorry to burst your bubble but I just took apart 2 macbook pros over the weekend, to see exactly what the hype over the hardware is all about. Besides the well engineered layout of the mobo, there is nothing special about the components that apple uses. They use the same Samsung/Micron DDR2 memory module as Dell, Lenovo and other vendors. They use the same Hitachi hard drives, which from my experience is inferior compared to Seagate drives (Thought I have heard that some macbooks do come with seagate drives). The processor is the same Intel processor as everyone else. So while the Macbook pro as a whole is a good laptop, I would have to disagree that its hardware components are far superior compared to Dell or other PC counter parts - it's the same hardware after all.

  7. Re:Not Quite a Rip Off by initdeep · · Score: 4, Informative

    kool aid stains are showing.

    The RAM that comes in the Apple products is the SAME RAM that comes in the Dell products.

    its made in the same country and in the same plant, on the same assembly line, and purchased through the same distribution channel.

    It's a commodity.

    Or are you goingto tell me that Micron makes a special "Apple only" ram that they rigorously test to make sure is the very best stuff out there and then only offer it to Apple while at the same time taking the reject ram and selling it to their other oem customers?

    not likely.
    They'd be down to selling ram to apple only pretty quickly if their failure rate was that bad for the others.

    I'll also point out this holds the same for Seagate and hitachi for hard drives.

  8. Re:quality of components isn't the only cost facto by aapold · · Score: 3, Informative

    Aside from where their labor is done, we just had an article on here recently detailing how apple pays its employees LESS than its competitors..."

    --
    "Waste not one watt!" - CZ
  9. Re:Apple by 99BottlesOfBeerInMyF · · Score: 5, Informative

    The last time I checked (Consumer Reports), the only thing Apple has over other vendors is better customer service: not technology.

    What? Consumer Reports showed them as having a very significantly lower failure rate during the first year than any other vendor (as of early 2007). That was the last real study I saw them publish on the subject.

  10. Re:Oil change at the dealer by barzok · · Score: 3, Informative

    You should learn; it isn't that difficult. I was changing my mother's car's oil at 15. Just make sure you don't drop the drain plug in the pan

    Get a Fumoto valve, never worry about dropping the plug again

  11. Re:XServes Too.. by Firehed · · Score: 5, Informative

    Yeah the Xserves are insane. I called them up asking whether I can upgrade the drives myself and they said that you have to buy at least the 80GB units to get the drive trays. A $3000 machine and it comes with one 80GB drive and two useless blanking plates (and only a single quad-core xeon to boot)? Screw that. I just pieced together an 8-core/2GB/2x80GB 1U from Dell for $1700; even if you add $1000 to that for the OS X Server Unlimited-users version, you're still $700 cheaper in specs.

    I'm willing to pay a premium to get a better product that works right the first time, but Apple is REALLY milking it on the pro-oriented hardware.

    --
    How are sites slashdotted when nobody reads TFAs?
  12. Re:Apple by Orange+Crush · · Score: 5, Informative

    There are also plenty of other Apple-certified service shops who can upgrade memory and whatnot without voiding an Apple warranty for those who can't do it themselves, so even if you buy a Mac, you've still got choices with regards to upgrades.

  13. Re:Three times as expensive? by TubeSteak · · Score: 3, Informative

    You assumption has no basis in reality, yet you were modded up. /. does us all proud.

    £90.01 from the Apple configurator. Doing the same upgrade with a Dell XPS M1330 costs just £30.01

    30 * 3 = 90
    30 + (200% * 30) = 90
    Therefore, 90 is 200% more expensive than 30

    using the Apple Web site will cost an extra £120. Doing that same swap with the Dell XPS M1330 costs just £40.01.

    40 * 3 = 120
    40 + (200% * 40) = 120
    Therefore, 120 is 200% more expensive than 40

    Who knew that "200% more" and "3 times as expensive" worked out to the same thing!?

    I didn't read TFA, just assuming they mean 100% more expensive.

    Not only does your ignorance do you proud,
    the person who modded you up does all of /. proud.
    /math, learn it.

    --
    [Fuck Beta]
    o0t!
  14. Re:And this is wrong because? by DrgnDancer · · Score: 5, Informative

    Actually, I'm willing to forgive it because it doesn't affect me. I just bought a MacBook. I like it. I had three options: for $1100 I could have a 2.1 Ghz Core Duo, 1 GB of RAM, 120GB HDD, and a CD Burner. For $1300 I could upgrade to a 2.4 Ghz Core Duo CPU, double the RAM, add 40 GB to the HDD, and get a DVD burner. For $1500 I could get a 250 GB HDD and a black case (otherwise it was identical to the $1300 version). I did the math real quick and decided that the $200 for the middle option was a good deal, but the extra $200 more for 90GB more HDD was not (Oh, and a black case... can't forget that). I now own a laptop whose features compare favorably with similar Dell offerings; had I spent the extra I'd have been either foolish or not done my research. If Apple can convince people to part with an extra $200 for a case color, I say power to 'em. I'm just not one of those people. I may even drop $100 for a 250GB HDD and upgrade the silly thing if it becomes a problem... but right now I'm not even filling half the drive.

    Apple's gear is perfectly reasonable if you pay attention to what you are actually buying; but just like anyone else they'll charge premiums when they think they can get away with it.

    --
    I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
  15. Re:Apple by prockcore · · Score: 4, Informative

    You're not seriously arguing that Apple has no competition?

    During MS's antitrust case, the judge ruled that Apple wasn't considered competition because Macs and PCs are two different markets.

    Using that logic, Apple doesn't have any competition at all in the "mac marketplace".

  16. Re:This isn't about Macs, but parts by Clockwurk · · Score: 3, Informative

    Bullshit. The most recent mac I purchased came with cheap HYNIX memory.

  17. Re:Apple by snuf23 · · Score: 3, Informative

    And apparently unless you are NASA maybe that's a good thing. I oversaw a quarter of a million dollar XSAN install and dealing with Apple Enterprise was a joke. Fucked up quotes, reps (more than once) going on vacation without notice, shipping the wrong product, cocking up the install and not admitting it or sending an engineer out until legal threats were brought to the table.
    I found EMC to be way more professional and technically knowledgeable.
    Of course this is anecdotal and maybe I just got the moron squad from Apple Enterprise.

    --
    Sometimes my arms bend back.