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12,000 Laptops Lost Weekly At Airports
kthejoker writes "Apparently companies are even worse about losing our data than we suspected. From the article: 'According to a study of 106 major US airports and 800 business travelers published by the Ponemon Institute and Dell Computer, about 12,000 laptops are lost in airports each week. Only 30 percent of travelers ever recover the lost devices. Nearly half of the travelers say their laptops contain customer data or confidential business information.' Kinda scary..."
Perhaps they should have purchased insurance? .
After all, the workers know not to steal the ones with the insurance stickers.
Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
Truecrypt or similar commercial offerings are available and reliable. Protect your data and ours.
...Why do they keep giving these 800 people laptops if they're each losing over 12 per week?
Where the hell are the 40,000 unrecovered laptops a year going? Is there really that much of a market for used (stolen) laptops?
Arguing about vi versus Emacs is like arguing whether it's better to make fire by rubbing sticks or banging rocks.
.... and the answer is yes.
Engineering is the art of compromise.
That is nothing compared to the amount of passenger's luggage that is lost daily by the airlines.
But still, what kind of moron loses their laptop while traveling? I can't imagine letting it out of my sight or even out of my reach.
I Heart Sorting Networks
My experience working in a hotel...
Business person (men and women) leave laptop in hotel room. Contact said person to return it.
"Oh, no, don't send it back - it's a year old - I claim on insurance and get a new, faster, better laptop. You can have it."
I can't help thinking an airport is a better place to "upgrade" your laptop - none of those pesky hotel staff trying to return it to you.
Recycle PCs and build a wireless community network www.hillsborough.org.nz
This story is bunk. It does not pass the sniff test.
600,000 laptops a year just floating around in thieves hands.. I don't buy it..
Bad science.. bad study.
The story doesn't say how many are recovered before the laptop loser leaves the building. it is probably 90%. I can live with 60,000 a year stolen.. but 600k.. blah.
They're missing because I caught them all!
You know... that comes out to about 1004000 laptops every five years.
If we could only get airport personnel to increase their "output" we could scrap that pointless One Laptop Per Child project.
Those things cost money.
These would be like... for free.
Mit der Dummheit kämpfen Götter selbst vergebens
According to a study [...] published by the Ponemon Institute and Dell Computer, about 12,000 laptops are lost in airports each week. Only 30 percent of travelers ever recover the lost devices. Nearly half of the travelers say their laptops contain customer data or confidential business information.
In what I'm sure is completely unrelated news, the release of this report coincides with Dell releasing a new service - Dell Mobility Services Aim To Protect Notebook Data, and New Dell Services Help Users Hunt Down Missing Laptops.
"Goodness me, how unlike the FBI to abuse the trust of the American public." -- The Onion
I thought this was going to be another story about TSA outright stealing laptops. Glad to read it's about people misplacing them instead. Whew.
When I travel with a laptop, I make sure it's my only carry-on. I store extras in the front and inner pockets of the laptop bag. You're less likley to lose something if you've only got 1 thing to remember.
Camping on quad since 1996.
This number of lost laptops in airports is pretty hard to believe. Worldwide laptop production is like what, 60 million units? This article seems to be telling us that one percent of all the laptops made every year in the whole entire world are lost in U.S. airports.
It's a pretty big number given all the other ways a laptop can meet its end. Where are they all going? Is there some kind of giant warehouse somewhere?
No wonder mobile sector of the computer industry is booming.
Bibo Ergo Sum.
12,000 / 106 = avg 113 laptops / airport / week.
Seems a little high. The pdf doesn't mention what was counted in "lost/stolen" laptops. Do they count every time someone couldn't find their baggage on the belt and reported it (and it just so happened they had a laptop)?
Only thing the pdf says about it is this:
The article does say though that the study was sponsored by Dell supporting its ProSupport Mobility whatever. It claims that Ponemon conducted it independently.
Either way, encrypt your laptops, and try to setup RDC or somesuch, so you can prevent sensitive data from being cached. But encryption should stop casual thieves 99% of the time. I assume Dell's stuff they're selling is meant to wait until someone accesses the internet with a stolen laptop and try to track it that way. But shouldn't the top priority be to prevent data from being accessed in the first place?
What's more important? The data or the hardware cost?
Billy Brown rides on. Yolanda Green bypasses Gary White.
Really, let's look at who sponsored this study... Dell, and what do they have to gain from having businesses think that their laptops are all going to be lost?
Why, insurance from them obviously. They do have very good lost/accidental insurance cover (which I got on my current laptop because work paid for it)... but it costs money, and obviously makes them money overall.
So, take these results with a monstrous rock of salt.
and VPN into my network here. (In defense, I keep NICE toys up here. Stuff the client doesn't need to know about.)
The client picks up the cost and I don't carry anything when I travel.
The safest place to keep my data is right at home.
When the job is over I wipe the drive anyway, hand it back to the rental place and catch a flight back.
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"Los Angeles's LAX reported more laptop losses than any other airport, about 1,200 per week. Most of the airports said they generally keep the laptops for some period of times, then destroy them if they are unclaimed."
Destroy perfectly good computers??? Why??? Just destroy the drive, at most. Come on, how stupid can you get? Put them in schools, give them out to students, sell them to another country, but for Pete's sake don't throw them on landfills.
I think "Lost" should be replaced with stolen. The numbers are absurdly high, if 624,000 laptops are going missing at airports each year then that is a threat to national security and the goverment should do something. This article is a troll.
I never let my laptop out of my sight anywhere - as has been said, prevention is better than a cure. Do not check it in, take it on as hand luggage. If security wants to check your machine to prove it's not a cleverly disguised stick of dynamite, watch them. Keep an eye on your luggage, and if you see someone opening up a bag and helping themselves to its contents, take a picture with your mobile phone or equivalent: otherwise, it'll be your word against the baggage handler's.
Another thing that tends to stop the machine getting lost/stolen is to take it around in a bag that is not specifically a 'laptop' bag. I stick my Eee PC into my bag, a fabric satchel, and while it does mean that cables get a bit tangled up, everything is safe and it's less likely to draw thieves' attention to it. It also has the added advantage of being able to wrap it around your ankle, so if someone tries to pinch it, you'll feel it tugging against your leg.
Those using pirated Tinysoft signatures(TM) are a real threat to society and should all be thrown in jail.
I find it interesting 14% of those who responded to the survey classified themselves as a job role in "information technology". This is the third highest behind sales (24%) and management (20%). Not necessarily a result of job role, but rather, of company culture towards such losses.
http://www.xkcd.com/178/
Mit der Dummheit kämpfen Götter selbst vergebens
It's here
First up:
"Laptop loss frequencies were collected from a confidential field survey as either a direct weekly estimate or as a range variable as reported by airport officials. Exact loss frequencies were typically not calculated or available for review."
It's all just averages using methods that are vague.
Then... 22% of these lost in the major airports are recovered before the flight... (15% in the minor) but they include all of these laptops that were lost for a number of minutes.
Then there are 9% (Major) and 20% (Minor) that are recovered after the flight.
Come on, we're talking most likely badly taken figures in the first place, and then including laptops that aren't really lost at all.
So Dell's primary business is selling laptop insurance?
I don't think so...
OTOH -- if that stolen laptop is from Dell -- better make sure you never call up for support on it.
Dunno about other laptop vendors, but Dell's been getting keeping close track of machines purchased by companies -- what company owns them, who is calling on their behalf...etc.
If all laptop vendors did that, it seems it might drop the worth of stolen laptops, since they are not notoriously reliable and long-lived.
How pampered does one have to be to forget a laptop? I paid a lot for mine, and I'm not leaving it ANYWHERE.
I swear to God...I swear to God! That is NOT how you treat your human!