Slashdot Mirror


Disgruntled Engineer Hijacks San Francisco's Computer System

ceswiedler writes "A disgruntled software engineer has hijacked San Francisco's new multimillion-dollar municipal computer system. When the Department of Technology tried to fire him, he disabled all administrative passwords other than his own. He was taken into custody but has so far refused to provide the password, and the department has yet to regain admin access on their own. They're worried that he or an associate might be able to destroy hundreds of thousands of sensitive documents, including emails, payroll information, and law enforcement documents."

30 of 1,082 comments (clear)

  1. This is why... by Gallenod · · Score: 5, Insightful

    ...you disable his account *before* you tell him he's fired.

    --

    TLR

    A man no more knows his destiny than a tea leaf knows the history of the East India Company
    1. Re:This is why... by Televiper2000 · · Score: 5, Insightful

      I was just about the say the same thing. You also escort them directly out of the building and let them pick up their personal things a week later.

      --
      New! Device Legs: These legs will help your poor OEM installed product escape any hamfistedness it may encounter. Ava
    2. Re:This is why... by damburger · · Score: 4, Insightful

      Is holding his possessions captive in such a way legal? Its certainly arseholey.

      --
      If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
    3. Re:This is why... by Anonymous Coward · · Score: 4, Insightful

      Except a lot of times someone is fired they know that's it's coming. It's possible this guy had set this all up in the case he got fired, and then we he saw it was going to happen he put it into motion. Article even says they tried to fire him before and he created his super password as a security device to keep his job. Now I'm sure the real irony here is that if this guy probably actually did his job instead of all this mess he probably wouldn't have been fired. I mean, this is a guy that's going to be looking at pretty serious jail time, and probably a severe restriction on his rights when he gets out. I like my job, but not enough to do something that's going to land me in the pokey.

    4. Re:This is why... by Zakabog · · Score: 5, Insightful

      So yes, they are DEFINITELY INCOMPETENT! All IT management in state/government agencies are, and most of the people working for them as well.

      The problem isn't true for ALL state/government agencies, the problem is -

      I used to work for the State (a very small state)

      A friend of mine worked for the FDNY in their IT department, they knew what they were doing. It all depends on where you work and the quality of IT staff available for work in the area.

  2. Re:Backups? by shbazjinkens · · Score: 5, Insightful

    Or they could just unplug it? Lost productivity is better than lost data here, I'll bet.

  3. Countdown... by geminidomino · · Score: 5, Insightful

    Idiotic new law in 5...4...3...

  4. Re:I had a dream... by gEvil+(beta) · · Score: 5, Insightful

    We all dream about doing this to our ex-employer, but he's the one who's had the balls to do it!

    No, not all of us do. Especially those of us who don't do things that get ourselves fired.

    --
    This guy's the limit!
  5. Re:Frankly by damburger · · Score: 4, Insightful

    Why the hate towards the public sector? I have found the exact same shit going on in private companies, many of them quite successful.

    --
    If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
  6. Re:Just hack *his* hack by Anonymous Coward · · Score: 5, Insightful

    If you need a recognized code of ethics to tell you that sabotaging your ex-employer's system isn't right, then no code of ethics can help you. Unfortunately this guy screws it up for all of the honest techs who work hard to earn the trust which they need for doing their jobs.

  7. I smell a rat by stinky+wizzleteats · · Score: 4, Insightful

    FTFA:
    "At a news conference announcing Childs' arrest, District Attorney Kamala Harris was tightlipped about what his motive may have been."

    I think there's more going on here than we're being told.

  8. What no golden handshake... by Numen · · Score: 4, Insightful

    That director over there, he gets a golden handshake as he goes out the door... You want to keep him sweet because he knows where all your dirty secrets are and could cause all sorts of trouble for your operation.

    The sysadmin, youre going to kick out the door becuase hes blue colar... Oh, wait a minute... He really does know where all your dirty secrets are and really can bring your operation to its knees. In fact hes far more dangerous going out the door than the exec... pity you didnt think of that.

    Execs are heaved out the door all the time for being incompetent, but its done with kid gloves because theyre deemed to be potentially damaging... And they wear a suit.

    Word of advice: if youre sacking somebody who can bring your operation to a grinding halt, make sure you you keep them sweet, regardless of the job they do for your organisation. Its simple business.

  9. Re:Backups? by Brian+Gordon · · Score: 5, Insightful

    I don't understand how it's possible to be locked out of a system that you have direct local access to. You should at least be able to pop in a livecd and edit /etc/password from a livecd. If you need to decrypt stuff might as well start cracking the hash.. they certainly have the computing power to do it o_O

  10. Re:Frankly by damburger · · Score: 5, Insightful

    A reputation, based on people with a serious ideological axe to grind. Blind faith in the market producing magical efficiency gains is contrary to everything I have seen during my professional life, both in the public and private sector. From my perspective, I have never seen one bit of evidence to show there is any truth to it outside the imaginations of Tory politicians.

    Furthermore, people like you who are so besotted with 'market forces' did attempt to introduce them to public services in the UK, and it has been an unmitigated disaster. The inability of internal prices to truly reflect the quality of services has resulted in huge waste, massive bureaucracy and a decline of standards. Now, the ideologues are at it again trying to push for a new round of 'targets' in the NHS. They never learn.

    --
    If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
  11. Gruntled by senor+mouse · · Score: 4, Insightful

    Poor soul. All pissy over a job that pays 150K/yr? This guy lacks perspective, huge. If incarceration and bankruptcy don't help him figure things out - perhaps a stint delivering pizza or a cardboard sign at the offramp.

  12. Re:Backups? by cboscari · · Score: 4, Insightful

    Are you sure it's a UNIX variant? I assumed it was big iron, and I am not sure those have cd-rom drive. What's more, if he choose a REALLY good password, brute force decrypt might take a *long* time...

  13. Re:Frankly by damburger · · Score: 5, Insightful

    In the scenario you descibre, the streets would become choked with dirty, unsafe buses and traffic would grind to a halt. This, in fact, happens.

    Like so many market fundamentalists, you just can't see how easily your ideology falls flat on its face in the real world, or you would've seen the flaw in your own argument.

    You are essentially laying all inefficiency at the feet of the 'state' - i.e. any actor that isn't an entrepreneur - and then using that as 'proof' that the entrepreneur is more efficient. This is what people smarter than you refer to as 'circular logic'.

    Perhaps, when you've grown up, experienced the real world a bit and stopped reading Ayn Rands bullshit, you might get a clue.

    --
    If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
  14. Re:ha by poetmatt · · Score: 4, Insightful

    Of course, if we all had wings, we'd fly. Then reality sets in. Can't change the past.

    I'm sure he was plenty stable until he became disgruntled, otherwise he wouldn't have ended up with the admin passwords, no?

  15. Re:Backups? by azrider · · Score: 4, Insightful

    I don't understand how it's possible to be locked out of a system that you have direct local access to. You should at least be able to pop in a livecd and edit /etc/password from a livecd.

    That gets you into the operating system. Once you are there, what do you do? SQL databases can/should use passwords.
    Web servers can/should use passwords.
    Payroll systems MUST use passwords, with all data encrypted.
    The above (and others) are where the problem lies, and no single user reboot will fix this.

    --
    And ye shall know the truth, and the truth shall make you free.
    John 8:32(King James Version)
  16. TERRORISM?! by Nimey · · Score: 4, Insightful

    Get fucked, asshole. The last thing this country needs is for butthurt pussies to define another ordinary crime as "terrorism" because they think a particular perp should be punished more "as an example" or because they're afraid.

    This is not terrorism. It's an act of sabotage by one individual (who should undergo a psych eval) who should be prosecuted to the extent of the law, and to a lesser extent it's a failure of leadership for his bosses.

    --
    Hail Eris, full of mischief...

    E pluribus sanguinem
  17. Re:Backups? by uncledrax · · Score: 5, Insightful

    (windows systems too.. I mean it is a muni we're talking about..)

    But yes.. physical access to a device trumps all. It's probably something like they only have -one- guy that knows what he's doing.. and he just went from being fired to Fed-pound-you-Penn

    --
    ----- The internet has given everyone the ability to have their voice heard equally as loud.. even if they shouldn't be
  18. Re:I bow to his guts by bberens · · Score: 4, Insightful

    This guy is the reason the rest of us have to deal with such draconian security measures around the office place. He has made life worse for everyone he works with and everyone whose CEO reads about this in the newspaper.

    --
    Check out my lame java blog at www.javachopshop.com
  19. Re:I had a dream... by westlake · · Score: 4, Insightful
    No, not all of us do. Especially those of us who don't do things that get ourselves fired.
    .

    or sued. or jailed.

    or would rather not spend the remainder of our prime earning years shelving stock at WalMart or flipping burgers for McD.

  20. Unstable by Sanat · · Score: 4, Insightful

    Back in the 80's I had an analyst working for me that seemed to become more unstable as each day passed.

    We had a big project that he was working on and making great progress but then he started feeling like the software he created was his and not the company's.

    I talked it over with the regional VP as we did not have any reason to fire this guy but yet feeling more flaky with him all of the time.

    Plus replacing him would set the project back months.

    So I went in each evening (only lived a mile from the office) and made a backup of the files just in case.

    The project was successful and in retrospect making the backups kept me sane and kept the pressure off of him that he would feel if I was nervous or watching him too closely.

    It seems we attract those things we fear.

    Dealing with brilliant but somewhat unstable (supposedly) individuals is a tricky balance and occasionally the situation can tip in the wrong direction.

    Sounds like this case in SF tipped all the way.

    --
    And in the end, the love you take is equal to the love you make
  21. Re:Backups? by spydum · · Score: 4, Insightful

    For what it's worth, the guy is a network engineer, I'm assuming these are switches and routers. You don't boot them off a CD. Resetting the password on some of these devices is made possible only by resetting the config. If nobody kept proper config backups, you would have a hard time reconfiguring the device from scratch.

  22. Re:Backups? by Harmonious+Botch · · Score: 5, Insightful

    Productivity? By a government agency?

    This is not about productivity, it is about control.

  23. Re:I had a dream... by SatanicPuppy · · Score: 4, Insightful

    My temptation was excessively high. I got the shaft for no good reason, and I was told that either I'd resign or they'd sue me for some kind of breach of contract: they didn't want to have to pay my unemployment, so they made this threat...I can't even remember what it was about now, but I do remember that the PHB...

    Oh wait, I remember, it was an Arcview application that had never gotten completed because the demographic data was hung up at the state level, and he kept calling it Arcserve. So yea, I'm sitting there listening to this fat idiot with the bad hairpiece threatening me with a breach of contract dealing with a Windows backup program which we didn't even sell.

    What a moron.

    Anyway the "contract" was a complete handshake agreement, no paper work, no actual project specs, nothing, and the ball was in the clients court anyway, and in my opinion, they had no real interest in it in the first place. Basically he was trying to force me out to isolate one of the partners (my actual boss), and he was a real asshole about it.

    So I had a moment, when I realized I had basically unlimited access, where I was tempted. I'm not a fuckup like the guy in San Fran either; I could have set shit in motion that would never have been caught, and I knew the state their backups were in.

    But I'm a professional, and while I never would have been caught, I wouldn't have felt like I could be trusted with the big systems, wouldn't have been able to sit in an interview and say that my personal integrity matters more to me than just about anything.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  24. Re:Backups? by TheRealMindChild · · Score: 5, Insightful

    I've patched programs stored in a DB without knowing the DB admin password, just by hexediting the DB files.

    Worst. Idea. Ever.

    You should be ashamed of yourself, not proud.

    --

    "When life gives you lemons, don't make lemonade. Make life take the lemons back!" -- Cave Johnson
  25. Re:Backups? by Tim+C · · Score: 4, Insightful

    No, it just means you got lucky. Plenty of bad ideas work, that doesn't mean they're the best idea.

  26. Re:Backups? by HuguesT · · Score: 5, Insightful

    You are being disingenuous at best. Are your roads in order, is the traffic calm and orderly? Do you have electricity in your home? Are you being raided by armed bandits? what about clean water, can you drink the water coming out of your faucet? What about the mail, is it being delivered?

    Need I go on? You are suggesting local, state and federal government do nothing.