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Where To Draw the Line When Punishing Email Snooping?

CWmike writes "While it might seem like a practical joke or a harmless, furtive glance, e-mail snooping could land you in more hot water than you'd ever expect — you could be charged with a federal crime. The recent case of a Philadelphia TV news anchor charged with breaking into his co-anchor's e-mail accounts shines a light on the seriousness of such snooping. Scott Christie, a former federal prosecutor who headed up the computer hacking section at the U.S. Attorney's Office, said, 'You look over someone's shoulder and read a personal letter and that's not a crime, so how can it be a crime to access someone's e-mail? It's not the same thing, of course... What you're doing when you're accessing e-mail is affirmatively exceeding your access to electronic documents and systems.' He adds: 'Usually, you're doing that by pretending to be that person to break into their account.'" It's worth noting that the Philadelphia man accessed his co-worker's email over 500 times, and his use of the information he found was hardly harmless. However, the rules and conventions for email privacy are much less familiar to most people than the laws regarding snail mail. At what point does a privacy breach demand punishment?

35 of 124 comments (clear)

  1. Privacy? by BSAtHome · · Score: 4, Insightful

    At what point does a privacy breach demand punishment?

    Wasn't privacy declared dead some time ago? So, no punishment, I guess...

    1. Re:Privacy? by KingSkippus · · Score: 3, Insightful

      Good point.

      When companies systematically reads our e-mail, we've gotten desensitized to the point where we just don't care any more. When your cubicle neighbor does, though, they (literally) make a federal case of it.

      Privacy? What privacy? It's just one more person knowing all the stupid little nitpicky details about my life. The best idea is to simply hole up somewhere and live the life of a hermit.

    2. Re:Privacy? by causality · · Score: 4, Insightful

      At what point does a privacy breach demand punishment?

      Wasn't privacy declared dead some time ago? So, no punishment, I guess...

      It certainly is dead if we don't stand up and demand it and if we choose not to punish those who violate it. We do have a choice in the matter, you know. We don't have to just sit back and do nothing and watch it slowly erode.

      Of course the other angle is that there is plenty you can do to make your communications and your systems much more difficult to compromise. You can use encryption, you can refuse to use free services like Hotmail and Gmail for sensitive data, you can follow good security practices for how you administer your computer. You can also assume that someone somewhere really might target you, which that co-worker mentioned in the summary almost certainly did not do until it became evident that this was the case. Privacy is very much like freedom; the price is vigilance.

      --
      It is a miracle that curiosity survives formal education. - Einstein
    3. Re:Privacy? by perlchild · · Score: 3, Insightful

      When a company does it, it's "usually" not without your knowledge. (As in, you've agreed to it) You can also quit over it, but would you quit over it if they don't fire the cubicle mate that reads your email?

    4. Re:Privacy? by dgatwood · · Score: 2, Insightful

      And even if it is without your knowledge, the federal government won't lift a finger because that's a civil issue between you and them. Translation: we'll only help you protect yourselves against invasion of your privacy by individuals because they aren't as generous with their lobbying dollars. The government these days is pretty thoroughly in the back pockets of the corporate world. Expecting them to do anything to defend you against their buddies is like expecting the corporations not to sell your personal info if it will make them a quick buck.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  2. Larry Mendte's real crime by Anonymous Coward · · Score: 5, Informative

    He is alleged not only to have accessed her account 100's of times, but he is also accused of leaking emailed conversations she had with her lawyer.

    You could say that it is stupid to have such conversations over email, but this was hardly "just looking over your shoulder."

    It is making for some drama in Philly.

    1. Re:Larry Mendte's real crime by causality · · Score: 3, Insightful

      You could say that it is stupid to have such conversations over email, but this was hardly "just looking over your shoulder."

      Sometimes shit just happens. Really. But most of the time that I see anything bad happen to anyone, they were doing something stupid. Something stupid that either directly caused the situation, or made it much worse than it had to be. That includes me, by the way -- if I have an advantage over others it's that I can admit this and see these things as lessons to learn from instead of treating everything as though it's random chance, as though my choices have no impact on what happens to me. Poor decision-making remains the number one cause of most peoples' problems, which is a good thing in a way because it's preventable.

      Try explaining this to most people, though, and see how far you get. Instead of saying "the power to change things for the better is in my hands" they say "so you're trying to blame this all on me?!" and they completely miss the point. Even if you don't directly cause things that happen to you, there is such a thing as making yourself available and allowing room for things to happen. It's disheartening because the way most people respond to anyone who says this leads me to believe that most of them want to be victims. When that's the case, they tend to get what they want.

      --
      It is a miracle that curiosity survives formal education. - Einstein
  3. The line is fine by clang_jangle · · Score: 2, Interesting
    From TFA:

    "I don't think people are of the understanding that this type of conduct is a crime," said Scott Christie, a former federal prosecutor who headed up the computer hacking and intellectual property section at the U.S. Attorney's Office in New Jersey.

    The other FA goes on to state that the reporter being charged accessed his coworker's email over 500 times ! So IMO it is really not possible to "go too far" punishing someone with that level of utter disregard for the rights of others. According to wiki.answers:
    "The deliberate withholding and/or opening of US mail that is addressed to another party is a violation of federal law. The penalty for tampering with US mail is a maximum of 5 years in a federal facility and/or a $250,000 fine."
    Sounds reasonable to me. The thing I find incredible is that people aren't making that correlation between email snooping and tampering with the mail? Oh well, ignorance of the law has never been an excuse for violating it. Maybe after a few people get big sentences and fines for their asshattery everyone will know it is illegal.

    --
    Caveat Utilitor
    1. Re:The line is fine by socsoc · · Score: 3, Insightful

      Except that e-mail is not US mail. You're confusing law about the US Postal Service (so snail mail) with e-mail.

    2. Re:The line is fine by clang_jangle · · Score: 3, Informative

      No, that's an incorrect assumption. What I'm doing is pointing out the equivalence of purpose, i.e., personal, private communication. It just didn't occur to me I had to specify it, as it struck me as rather obvious.

      --
      Caveat Utilitor
    3. Re:The line is fine by clang_jangle · · Score: 3, Informative

      It is just as illegal to intercept US mail in order to open it, read or photocopy it, reseal it, and send it on to its destination. So that difference doesn't exist, and deletion/theft is not the line. Privacy is the line.

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      Caveat Utilitor
    4. Re:The line is fine by Klaus_1250 · · Score: 4, Informative

      Not sure how the law in the US is, but there are countries (in Europe at least) where email falls under the the same laws as for snail mail. Which makes sense to me, except that you cannot drop bulk-mail silently (even though there is some logic to that too).

      What people need to understand is that your standard email has roughly the same privacy as sending a postcard with text on the back. There is no envelope, no seal, no nothing. The only thing that "protects" you privacy is that you need an password to log-in to your POP/IMAP/Exchange account, which is roughly the same as having a lock on your Postbox. But it is still not private, as the mailman can still read your mails as well as anyone else in the chain.

      If people really want privacy for their email, they need to use a SSL-connection to their POP/IMAP/SMTP/Exchange accounts and encrypt all their email through PGP/GnuPG.

      --
      It only takes one man to change the Wisdom of the Crowd to Tyranny of the Masses.
    5. Re:The line is fine by Anonymous Coward · · Score: 2, Informative

      Way to miss the point. OP was saying in essences, "email should get the same protection snail mail gets". A common sense solution, IOW. Sadly (as your post illustrates), common sense just isn't all that common. :(
        In any event, the perp had to commit fraud in order to read his coworker's email, and there are certainly laws against that.

    6. Re:The line is fine by SkyDude · · Score: 2, Informative

      Way to miss the point. OP was saying in essences, "email should get the same protection snail mail gets". A common sense solution, IOW. Sadly (as your post illustrates), common sense just isn't all that common. :( In any event, the perp had to commit fraud in order to read his coworker's email, and there are certainly laws against that.

      US Courts have already held that a business can view an employee's email account, and that the employee has no right to privacy. That doesn't mean anyone in the business can read another employee's email, but trying to give employer-owned email the same kind of protection afforded US Mail isn't going to happen anytime in the foreseeable future.

      --
      == First cross river, then insult alligator.
  4. Stupid analogy by phorm · · Score: 2, Insightful

    You look over someone's shoulder and read a personal letter and that's not a crime, so how can it be a crime to access someone's e-mail

    Talk about apples to oranges.

    If you read somebody's letter over their shoulder, not a crime. If you read somebody email over their shoulder, same thing.

    If you break into their postbox and open their mail, that would be more comparable to actually entering somebody's account without permission to read email...

  5. Same as physical mail why not? by apathy+maybe · · Score: 3, Insightful

    Just make the deterrent/punishment the same as accessing someone's paper mail without permission.

    Sure, in some cases you have to pretend "to be that person to break into their account", in which case you might throw a bit of "fraud" at them as well, but in most cases, accessing snail mail and accessing physical mail are similar enough.

    If you are reading something over someone's shoulder, they can tell you to piss off, cover it up or whatever. The difference is actually going to the mail box (whether it be physical or electronic) and accessing what is in it.

    Oh yeah, I guess it might be slightly harder to prove that someone has accessed the electronic box (because they don't have to open any envelopes), but considering you should be treating email as you would post cards anyway... (That is, anyone between you and the destination can read it, unless you take measures to encrypt it or something.)

    -----
    Disclaimer, I don't believe the state should exist. However, my opinions expressed above are given on the condition that my belief is suspended for the time being.

    --
    I wank in the shower.
  6. Re:"Over 500 times" by Anonymous Coward · · Score: 4, Informative

    Oh, Mendte wasn't checking automatically, it was a webmail account. The logs were made public, and revealed that Mendte was quite obsessive about checking Lane's mail.

    Mendte apparently put a physical keylogger on one of the computers Lane used in the newsroom, and got her account details. The only reason he got caught was because he got sloppy-- in (IIRC) March, he left a computer in the newsroom logged into Lane's webmail. Someone else working at the station saw it, thought it odd since Lane had been fired in January, and reported it.

    This has been ridiculously huge news in Philadelphia and even managed to push the "hot chick and her boyfriend who stole people's identities" stuff off the front page for a while.

  7. Simple by schnikies79 · · Score: 4, Interesting

    It should be the same as physically opening up someone else's mail from the snail-mail box. Being electronic changes nothing.

    Sec. 1702. - Obstruction of correspondence

    Whoever takes any letter, postal card, or package out of any post office or any authorized depository for mail matter, or from any letter or mail carrier, or which has been in any post office or authorized depository, or in the custody of any letter or mail carrier, before it has been delivered to the person to whom it was directed, with design to obstruct the correspondence, or to pry into the business or secrets of another, or opens, secretes, embezzles, or destroys the same, shall be fined under this title or imprisoned not more than five years, or both.

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    Gone!
  8. Crappy journalism - par for the course by DNS-and-BIND · · Score: 4, Insightful
    "While it might seem like a practical joke or a harmless, furtive glance, e-mail snooping could land you in more hot water than you'd ever expect you could be charged with a federal crime."

    Sigh. They are NOT repeat NOT talking about looking over someone's shoulder, or a furtive glance. They're talking about logging into another's email account and making the (damaging) contents public. But hey, this sort of confusion is what I expect from journalists - doesn't matter if they work for the New York Times or the Daily Shopper, they're all pretty much the same.

    --
    Shutting down free speech with violence isn't fighting fascism. It IS fascism!
  9. Flawed analogy by cheebie · · Score: 4, Interesting

    The "looking over the shoulder" vs. "read someone's email" analogy is flawed. This would need to be two separate analogies. Looking over their shoulder to read a letter vs. looking over their shoulder to read an email on the screen, and accessing someone's email account vs. breaking onto their house and reading the letters they keep in a drawer in their bedroom.

    The former is rude, but not generally prosecuted. The latter is a crime.

  10. P.S. How this probably came to light by Anonymous Coward · · Score: 2, Informative

    Alica Lane was busted in NYC after getting into a fight with a woman who turned out to be an undercover cop.

    I suspect that this is the only reason why the monitoring even came to light. And if the conversations with the lawyer hadn't been leaked, this propably wouldn't have become such a big deal.

  11. Is there even a story here? by GroeFaZ · · Score: 3, Interesting

    You read someone's snail mail without permission - it is an action punishable by law. You read someone's electronic mail without permission - it should very much be punishable by law, because the punishable action of reading snail mail is not that you read a letter written on paper, but that you read information addressed to someone else than you.

    And privacy is only as dead as anyone wants it to be. If you say, go ahead, here are my login and password, read my mail, fine. But you know what? Some politicians in Germany have argued in favour of the infamous law for mass data retention. They have done so on this exact argument, that "on the Internet, everybody gives away all private information anyway."

    Bullshit!

    --
    The grass is always greener on the other side of the light cone.
  12. Re:Is not it a federal crime to interfer or open . by janeuner · · Score: 5, Insightful

    US Mail and E-Mail are fundamentally different. With snailmail, the government guarantees the timely and confidential delivery of your message, and it is a federal crime for a third party to interfere with that contract. Contrast that against E-Mail, where confidentiality is never guaranteed - consider every virus scanner and Junk Mail filter along the transmission path. However, when a third party breaks into an email account, a different crime is being committed - identity theft.
    Laws that specifically protect US Mail should not apply to crimes involving electronic mail. The act of impersonating the victim should be sufficient for prosecuting the offender.

  13. Re:Anger. by causality · · Score: 3, Funny

    Don't think that people are not furious at the big dumb companies and government officials who have violated them. Your cube mate is just less able to defend himself from your anger and is an easy scape goat for hypocritical government that wants to look like it is doing something right.

    I can't believe you actually made one post without once mentioning Windows or Microsoft. So, who the hell are you and what have you done with the real Twitter?

    --
    It is a miracle that curiosity survives formal education. - Einstein
  14. Re:Anger. by Anonymous Coward · · Score: 4, Informative

    The real twitter has been found dead, it appears he has been bludgeoned to death with a chair. His /. account is now a microsoft sockpuppet.

  15. Is going to have him in civil and criminal trouble by toxic666 · · Score: 5, Informative

    Lawyers live by e-mail, so it wasn't stupid of her to use a supposedly secure personal web mail account in her situation.

    Larry Mendte installed a hardware keystroke logger on her work computer to steal her username and password. Then, he started leaking embarrassing information to a reporter for the Daily News (one step above a tabloid in Philly).

    When Alicia Lane (the victim) got into a scuffle in New York, the arresting officer exaggerated the charges; Lane entered a deal that would see the charges dropped after several months of good behavior. But with all the negative personal publicity from Mendte's leaks, the station fired her.

    As part of her lawsuit against the station, her attorney contacted the FBI with a suspicion that someone was accessing her account and leaking information and the focus quickly turned to Mendte, who obsessively viewed her as a rival. The FBI decided to pursue it as a criminal case because it resulted in substantial damage (loss of an $800,000 per year job and serious damage to her reputation).

    It isn't like she was using the company e-mail system to work with her lawyer. She was using a private web mail account. Her legal problems (and Mendte's leaks) threatened her job.

  16. Privacy Needs A Rethink! by b4upoo · · Score: 2, Insightful

    Privacy is highly over rated. Much can be done for the greater good when the very concept of privacy vanishes. The really important idea is that all entities should be free to study and accumulate all information. That puts government, the citizen and business on equal footing.
            From the past I wonder just how much privacy an American Indian who spent his entire life with a tiny tribe experienced. Chances are everyone knew every little thing about every other member of the tribe. Did harm flow from that? I sort of doubt it.

    1. Re: Privacy Needs A Rethink! by WamBam · · Score: 3, Insightful

      I'm glad you feel that way. And since you feel that way, can I have your email address, SSN, bank account# and any or all passwords you might have? Thanks dude! Oh, and I'll, um, share my info with you later...

  17. Cognitive dissonance by overshoot · · Score: 2, Interesting

    Isn't this the same government that reads our e-mails as a matter of course and tells the courts that intercepting electronic communications isn't as serious as reading someone's mail?

    --
    Lacking <sarcasm> tags, /. substitutes moderation as "Troll."
  18. Re:How did he get the credentials? by Idarubicin · · Score: 2, Informative

    I disagree, giving someone a key to your house DOES give them the right to enter. Maybe not ethically without knocking, but they do legally have a right to enter your home.

    The details will depend on jurisdiction, but no--the right to enter your home at any time does not necessarily come with the voluntarily-given key. If I gave the maid a key so she could clean once a week, she would be committing trespass if she used the key to enter my house at four in the morning. If I fired the maid but forgot to take my key back, she would be trespassing if she used the key again--even if she showed up on Tuesday morning and cleaned my kitchen. More generally, when a key is given it is often accompanied (explicitly or implicitly) by conditions determining the situations wherein its use would be appropriate. Mere possession of a key is not necessarily sufficient to grant the would-be trespasser the rights and privileges of an invitee.

    --
    ~Idarubicin
  19. Re:Is not it a federal crime to interfer or open . by fishbowl · · Score: 2, Insightful

    >So, if something isn't guaranteed (privacy), then it should be perfectly legal to do so?

    Yes, as long as you have a legal right to be where you are, what you witness is perfectly acceptable.

    I know there are gray areas like looking into windows from the road, and so on. But if you have a legal right to be where you are, what you witness from there is acceptable, and can be used as evidence.

    If you do your "email snooping" while burglarizing an office, that's a crime.

    --
    -fb Everything not expressly forbidden is now mandatory.
  20. What about Google, Yahoo by lingoman · · Score: 2, Insightful

    OK, I know that when you sign up the fine print gives them to right to study your emails. And I know that it's not a human being, but an automaton reading the email, and directing spam toward your screen. The Telcos are drifting in that direction. Ha, the NSA has plenty of company. And what happens when their (Google, Verizon, and the NSA) software gets good enough to be called intelligent?

    Even if prosecutors aren't interested if you sign your right to privacy away, but this a good place to discuss the bigger picture.

  21. At what point... by nick_davison · · Score: 2, Interesting

    At what point does a privacy breach demand punishment?

    The problem's in the question.

    If you look for a single point, you create a system where it reinforces bad behavior...

    Minor breach: "You pesky perisher, you!" "Hmm, guess I can do it again, no consequences."

    Medium breach: "Tut, tut, very naughty!" "Hmm, guess I can do it again, no consequences."

    Major breach: "That was very naught!" "Hmm, still no consequences, this shit really is risk free."

    Marginally less major breach that someone makes an issue of, "YOU ARE EVIL, YOU MUST DIE!" "WHOA! That's kind of unfair. No one had an issue before!"

    Instead of reinforcing that a behavior is consequence free, how about an escalating scale that allows for minor infractions to be punished suitably, ensuring most people learn before major punishments become necessary and those that do get the major punishments truly deserve them.

    Make every case of a snooping ex punishable by a $500, easy to obtain, civil judgment in small claims - with more serious ones slowly gaining criminal records, probation, jail time, etc. Let them know that there are consequences there and then you likely won't have them learning it's OK and your giving a sudden and apparently inconsistent sentence when they do it hundreds of times, accessing more sensitive information.

  22. It's also a matter of ownership by Sycraft-fu · · Score: 3, Interesting

    The company owns the computers and network, that gives them a right to monitor it and decide who gets access to what. It is the same at your house, in many (most?) states. I can, if I wish, bug my house. I can have cameras record everything, I can tap my own phones, etc. It's my house, so I can do what I please. However I can't bug YOUR house, at least not without your permission. To do so is a fairly serious crime.

    Basically, I have an expectation of privacy in my house, but you don't. Likewise you have an expectation of privacy in your house, but I don't. If it is your stuff, you get to determine how it is used, how it is watched and so on. You don't get to make that determination for someone else though. Thus a company can monitor what you do at work, but not at home. If they want to install monitoring software on your work computer, that's their right. If they try to install it on your home computer without your permission, that's breaking the law.

  23. Shoulder surfing by Paracelcus · · Score: 4, Informative

    The protocol at IBM used to be swiveling around when a user was entering their password(s), towards the end (of my career) I noticed that the young crowd no longer did this but seemed to watch intently everything you typed. I wrote up (disciplined) several trainee techs for this. While your tinfoil hat may or may not be necessary, those privacy screen gizmo's are a good idea and if anybody is standing where they can see your keyboard move to block their view when typing passwords, etc.

    --
    I killed da wabbit -Elmer Fudd