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Microsoft To Buy $100M More SUSE Support Vouchers
CWmike writes "Microsoft will buy and resell up to another $100 million worth of enterprise support subscriptions for Novell's SUSE Linux Enterprise Server operating system. Two years ago, Microsoft agreed to buy and resell $240 million worth of the vouchers. Susan Hauser, general manager of strategic partnerships and licensing at Microsoft, confirmed that some of the subscription vouchers were sold to customers for less than face value, though none were given away for free."
I would suspect Microsoft is doing this to maintain control of its customer base. They get a new client they run Linux and Windows, with slim chance of them getting away from Linux. Downplaying or dissing Linux will not lead to good relations to the client. Supporting Linux isn't their cup of tea. So they sell them at reduced cost SUSE Support vouchers to their clients, so they can go to them for the Linux Problems, Microsoft Consultants while working with the client can use support which the client paid mostly for, and charge for the hour to sit there and wait for the SUSE support to come with an answer. As well being on location Microsoft makes sure that Linux doesn't creep onto its territory. Their Client is happy as they got Linux support cheap, and Microsoft is not pressing them to get off Linux. Thus having a client happy with Microsoft. Being Microsoft is there to prevent creep in one direction and the customer over time is soften up a bit. Perhaps just perhaps they may decide that they may replace the stressed out MySQL server with an MSSQL server and while MSSQL is there you may want to upgrade their intranet to Sharepoint. Or get Mono working great on their servers and get some new ASP.NET development using MS Visual Studios.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
All of the places that I've worked have been mixed Windows/Linux server environments, with some of the servers being Windows to take care of Outlook stuff and the web servers and database servers running linux. If you've got a smaller shop with just a few servers, and you want support, Microsoft is now able to provide you with a complete solution. If you're a tinfoil wearer, you can go ahead and assume that they're going to use this to push their clients towards windows exclusivity over the next few years as well. If you're naive and don't study history, you can assume that they're doing this because they want to be 100% interoperable, and this is the first step. If you live in the real world with me, you can assume that a little of both is true - interoperability is a goal for them, and they would also like to be in a position to nudge you closer to windows.
It is called hedging your bets and cutting your losses.
Let's say I'm a CIO who is considering putting Linux in my shop and dropping Microsoft. I'm a little scared, but I want to take the plunge.
Microsoft comes in, and says "we'll work with you. We'll see you commercial support for Linux, and push you in the direction of a Linux distro aimed at interoperability with Microsoft products."
Instead of Microsoft losing money completely, they make up the loss of Microsoft licenses with profits from support contracts, and convince the CIO to not drop Microsoft completely, but rather mix Linux and Microsoft products. They keep a close relationship with the CIO, and establish goodwill in the hopes the CIO will return completely to the Microsoft fold.
All the while they earn interoperability brownie points with the EU.
Is this evil? No. It is in fact really smart business and I applaud them following legitimate smart business tactics as opposed to some of their old ones.
http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
If you look/remember MS Halloween documents which are verified to be true, you will notice they figured out the weak spot of community: Easy to divide.
So, each person boycotting Novell for a very good reason or doesn't use Gnome because of Icaza is a win for Microsoft. $100M is nothing for them, absolutely nothing.