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Six Questions To Ask Before Telecommuting
Lucas123 writes "With gas prices 30% higher this summer over last, telecommuting is back on everyone's radar. According to a Computerworld story, however, IT and telecommuting don't have a great record of success. For example, citing negative impacts on productivity, HP ended its telecommuting policy for hundreds of workers two years ago, and this year, Intel began requiring more than half the teleworkers in its IT group to report to the office at least four days a week. So before leaping, some questions you should ask as a manager if you're considering telework include: How will you define and measure performance? Will creativity suffer? What about employees stuck in the office?"
Frankly, without someone to poke me with a sharp stick now and then, I wouldn't get much done.
I want to telecommute now.
If each mistake being made is a new one, then progress is being made.
That's why I don't telecommute, even though I could - I get nothing done.
Well that and I have no excuse as I live a half hour's walk from work.
As many on slashdot have pointed out in previous threads about offshoring, one of the main drivers of the high cost of living, i.e. a high salary is the necessity of working in expensive urban areas.
Companies are perfectly willing to take non-trivial jobs and ship them overseas, but seem to be extremely reluctant to let workers telecommute, which would probably help in lowering costs, allowing the jobs to stay here.
Really, WTF ?
Absolute statements are never true
so you can make $0 while you wait for other people to do there job so you can get your done.
One thing I have found is that if you want to work from home, you need a home office. It needs a door, and should have nothing but office stuff. (No TV) Other people in your home need to understand that if someone opens that door, and no one is in need of urgent medical care, someone will be. Many companies that I have seen do telecommuting well require a picture of the home "workspace" for approval.
In fact, in my experience, the people that matter work wherever they are, and the people that don't matter are never going to put in an honest day.
A good work ethic does not differentiate based on environment.
What has a far more negative effect is being treated like shit in the workplace. I've seen so many devoted, committed, hard working employees let their work go south because they finally realised that there is no fucking point; they can spend all year making a difference for one stupid ill informed management decision to put them back way before where they started.
The saddest thing is it's these fucking managers who go home and 'telecommute', and sit around doing no work, who think that must therefore apply to the rest of us.
But the truth is that a bad manager can do fuck all wherever he is, and the worst thing about that is that sometimes that's better for the organisation than them getting their fingers into the pies and fucking everything up.
That is fine if you are a worker drone that produces X widgets per hour, or answers Y calls per hour. Having a job that does not lend itself well towards telecommuting is GOOD. It means you are valuable for something more than what can be written down in a procedure and shipped overseas. Personally, I don't want my work intruding on my personal space. Because sometimes work sucks, and when it does my home is where I go to get away from it and relax.
I Heart Sorting Networks
I'm not a programmer, I'm a translator, so my work is automatically telecommuting.
The price you pay for your work hours not detracting from your home hours is your home hours not detracting from your work hours. The clock doesn't get to watch you, but you don't get to watch the clock, either. When those people finally get you that work you've been waiting for, suddenly the pressure's on you, and no one's interested if it's already nine at night (and you've already had a coupla beers).
What if I do the same thing, and I do get different results?
Telecommuting should be easy to do, arrange, and should be a top-notch way to get high-quality work out of employees. I attribute the most basic problem with telecommuting failures to be a lack of a manager's ability to accurately identify what a good metric is, with respect to measuring production. As a corollary to that, most managers (in my experience) are concomitantly unable to recognize good from bad performers, since the metrics that are used fail to correlate with productive work. If you can find a management chain that has a solid understanding of the workflow, the requirements of the product or service being offered, and can accurately set milestones along the path to whatever the work goal is, you should be able to do nearly all IT work remotely, all the time.
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. (Einstein)
It just so happens that tomorrow will be my first day back in the office after about a month and a half of telecommuting. For me, it's been a pretty bad experience. I don't like driving in Atlanta traffic every day to get to work, but for someone like me it's better than the alternative.
Measuring work metrics has never been an issue; in my industry, and especially at my company, customers are very, very quick to complain about the slightest problem. So if that server doesn't get fixed or if that database is acting up, they'll call in, the support queue will back up, the emails will pour in, and it will quickly reach my boss's attention. Combined with our ticketing system and small-office, close-knit atmosphere (e.g., communication), I've never been concerned about anyone thinking I'm not doing my job.
No, the problem is actually finding any motivation to do work. It's far too easy to roll out of bed at the last possible minute, stumble into the computer room, and sit there in your pajamas feeling like Hell because you haven't showered or dressed. You've got a host of video game at your fingertips. There's a case of beer in the fridge calling your name. Your cats are cute and want attention, or they're knocking things over to ruin your concentration. The jerk in the apartment upstairs is riding his pogo stick again. In short, there are a million little distractions at home, which aren't at the office, which will prevent you from really focusing on anything productive.
Beyond that, I don't like work. It's not my job, or the people, or the company -- those are all fine. I'm just one of those people for whom work is a necessary evil. I therefore require a distinction between work life and free time, and the blurring of the two is extremely uncomfortable. Particularly when a user gets obnoxious enough to the point where they get sent to me -- now I have to talk to them on the phone, and it's like they're invading my home! My home, where I live. Where I come to play with my toys.
Furthermore, the tools available to a home worker are, at least in my experience, never as good as what's available at the office. If I need information now I don't have to wait for a coworker to maybe respond to an IM when he gets around to it -- I can walk down the hall and ask. I have direct access to our servers and such, without the need for ssh over VPN which is about as snappy as the days of dialup BBS. When someone wants my help they generally come ask for it, and if they see I'm with someone else they wait, as opposed to my having to manage six ongoing IM sessions with various people at once. I don't need to wait for endless back-and-forth emails from the salespeople to try to get a straight answer -- I can just waltz down there and yell at them myself. Plus, just going to the office means I've already showered, dressed, and had some time (the commute) to wake up and become human. At a proper desk in a proper office environment I feel like I'm at work and I can focus enough to get into the groove of whatever I'm doing.
And finally, there's a social aspect of work. Working from home means spending the vast majority of your days completely isolated. It only takes a few days of your friends being busy so you can't go out at night, and suddenly you realise you've spent the past week without any human interaction whatsoever except the cashier at the grocery store. That wears thin very, very quickly.
I expect I'll get more done tomorrow at the office than I have for the past week at home, or at least, it'll feel that way. That having been said, I'm not looking forward to waking up an hour earlier.
mirrorshades radio -- darkwave, industrial, futurepop, ebm.
The transition time is very very real. I work from home and have for 3 years now. After a day's work I go for a 10-15 minute walk (or try to). My wife calls it my transition time. And it's exactly that.
Also, get a home office. With a door. And headphones that kill the noise. Most days are great, but sometimes our two kids decide to yell all day. With the headphones I don't hear them, zone out, and code. Without them I go nuts.
But it is pretty awesome when your 2 year old comes in just to give you a hug in the middle of the day!
I don't get paid by the hour, but I do get evaluated on my actual output as opposed to how many hours a day I keep my office chair warm.
As it is my only real problem with working from home is that I don't feel productive, even though I only spend an hour or two a day working anyway. I'm allowed to telecommute, but I generally avoid it unless I have reason to do so. I feel guilty if I'm goofing off at home, but I'll quite happily goof off at work. As long as my bosses don't care, neither do I.