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5 Ways Newspapers Botched the Web

nicholas.m.carlson writes "Remember Knight-Ridder and AT&T's Viewtron from 1983? With a $900 terminal and $12 a month, you could access news from the Miami Herald and the New York Times, online shopping, banking and food delivery, via a 300-baud modem. After sinking $16 million a year into the project, Knight-Ridder shut it down in 1986. That's just the earliest of the 5 newspaper failures on the Web that Valleywag details in this post, writing: 'each tale ends the same way: A promising start, shuttered amid fear, uncertainty, and doubt.'"

11 of 136 comments (clear)

  1. Anonymous sources by narcberry · · Score: 5, Insightful

    Well they've sure taken a strong lesson with the anonymity of the web. It seems every headline I read is based on an anonymous submission, a source who detailed events under the protection of anonymity, et cetera.

    Not sure how we still call them news agencies.

    --
    Modding me -1 troll doesn't make me wrong.
  2. Paper and gasoline-based dinosaurs by Simonetta · · Score: 5, Insightful

    Newspapers are paper and gasoline-based dinosaurs. This is what is causing their demise. It will soon cost too much to actually schlep all this stupid paper from the printing plant to the houses.

        Newspapers traditionally do the following things:
        - Inform their readers what is happening in the world.
        - Inform what is happening in their city, town, or neighborhood.
        - Provide a forum for information private sales and rentals, e.g. the classified ads.
        - Provide a network for a common political viewpoints.
        - Provide a central source for commercial ads of local retailers.
        - Provide an accepted 'source of record' for local events and legal notices; weddings, bankruptcies, public legal notices, etc...

        The web does all these things better:
        - CNN, BBC, Digg, and Slashdot tell us what is happening in the world.
        - CraigsList and eBay provide local ads and private sales information.
        - Blog and political websites provide a forum for persons with shared political views.

        Newspapers are still good at local city and neighborhood news and ads for local retailers. And the web has nothing for being a 'source of record' for legal notices, and all that stuff. Newspapers have permanence: once something is printed in the local paper it stays printed and accessable. It can't be changed by some cracker like web site info. Newspapers have credibility for that reason.

        But their dependence on paper and gasoline to move all this paper makes them irrelevant nowdays. Soon it cost too much to distribute all this paper and newspapers will be gone, like typewriters are now. Ever used a typewriter? They were a real pain in the neck.

    1. Re:Paper and gasoline-based dinosaurs by Anonymous Coward · · Score: 5, Insightful

      You have some valid points, but there is a distinction which is often overlooked between those who generate hard content by reporting the news, and those who serve as portals or brokers for news content that has already been generated by others.

      It's not hard to see how Google, Slashdot, and others can make a good business out of aggregating and selecting the best work of others, some adding value by providing forums such as this one. But who's going to do the original reporting? Some say that the Flikr model works best. Good luck with that for coverage of stuff other than disasters and staged events... how many private citizens will be cultivating sources inside the administration, Congress, and state and local governments so they can report what and how policies are being made, and provide meaningful analysis? Sure there are millions of bloggers out there, but who has time to determine which of them are trustworthy, instead of being misinformed or having an axe to grind?

      So I think it's in the interest of all of us to consider ways in which established primary news organizations can continue to thrive.

    2. Re:Paper and gasoline-based dinosaurs by Anonymous Coward · · Score: 5, Insightful

      Newspapers are still good at local city and neighborhood news and ads for local retailers.

      I read about things via Google news the day before they're printed in the local paper.

      emp. added

      Congratulations on living in a major metropolitan area.

      If you live in a place with a population < 500,000, most of the local news stories won't make it to Google news - and if they do, it's because the local newspaper did a write-up on it. No one from CNN/ABC/FOX cares about a crime wave in Paduca, or the effect of the local grain elevator closing in Peoria. And the only time you get election coverage for small-town council elections in Google news is if one of the candidates is in a sex scandal.

      Sure, LA, SF, DC, and NY will get "local" coverage in Google News, but the only people covering local news here in "flyover country" is the local newspaper - I don't see that changing anytime soon.

    3. Re:Paper and gasoline-based dinosaurs by wyldeone · · Score: 4, Insightful

      You're ignoring one of the most important jobs of newspapers: investigative reporting. While blogs and news aggregators like Digg and Slashdot do provide a useful service, they don't generate much news. Digg and slashdot primarily link to traditional news sources and would be bereft of content were such organizations to disappear. For an example of the importance of this role, just look at the past few years. If it were not for the investigations carried out by major newspapers (in particular the NY Times and the Washington Post) we would not know about the NSA wiretaps, the Guantanamo abuses, or the role of the Bush Administration in falsifying pre-war intellegence, just to name a few.

      In order for a democracy to truly function, a strong, independent press is necessary (look at Russia for a "democracy" where this element is missing). It's hard to see blogs and TV news stations taking over that role from newspapers any time soon.

      --
      In the beginning the universe was created. This made a lot of people very angry and is widely considered as a bad move.
    4. Re:Paper and gasoline-based dinosaurs by anomalous+cohort · · Score: 4, Insightful

      You're right. The value proposition that newspapers bring is the investigative reporting. That is why the online presence of a newspaper shouldn't be powered by wordpress.

      Any newspaper that wants to get their online presence right just needs to study the NY Times. It's really all about the economics of distribution. Column inches in a paper is expensive. Disk space on a web server is cheap. Use the web site as a searchable archive for all content but run ads on the site to encourage users to subscribe to the print edition. Also give away banner ads as an incentive to companies to advertise in the print edition.

      The same holds true for broadcast media and some companies such as NPR and CBS are finally boarding that clue train.

  3. Irony by jerryHeinz · · Score: 4, Insightful

    Isn't it ironic that newspaper generated content is on the front page of yahoo (often) powers google news and is the source of a lot of content on the web but they make no money off it. The problem with newspapers failing is how do we become informed? The above piece was pretty much illustrates the headline nature of news on the net and cable news has turned into a complete joke with almost no informative news coverage. If newspapers fail and are replaced with headlines and fluff it only brings us closer to idiocracy.

  4. They've botched their entire business by MikeRT · · Score: 5, Insightful

    Instead of doing a lot of indepth local reporting, many of them are just local syndicated content outlets. If they would do a lot of hard-hitting local journalism, especially on matters like local government corruption and abuse of power, there would be more interest in their product.

  5. Re:Viewtron by yelvington · · Score: 5, Insightful

    It's true that Viewtron was long before the Web, but it very much affected the way newspaper companies looked at new technology.

    Knight-Ridder invested more than $50 million in Viewtron over six years and got nothing back. The money just went away. Gone forever. They could have bought a couple of mid-size daily newspapers at that price and had a solid rate of return.

    Memories of Viewtron fed a lot of fear in the 1993-1997 era. That's actually when U.S. newspapers blew their opportunities to be leaders in what became the modern Web. Nobody was willing to place a really big bet. Nobody wanted to flush $50 million down the toilet. So newspapers got all tangled up in complicated, unworkable cooperative deals like New Century Network.

    And when the dotbubble burst in 2001, people could say "see, I told you so!"

    Life moves on. Suddenly everything changes, and big companies are caught napping.

    So there you have it. Newspapers were among the pioneers in the online space, pushing content onto CompuServe and The Source, publishing on Prodigy, building entire national networks like Viewtron. Roll ahead a couple of decades and they're being reviled as a worst-case example of an industry caught sleeping at the switch.

  6. These are off the mark, IMO by Huntr · · Score: 5, Insightful

    The #1 way newspapers screwed up was by trying to charge for stuff you can get for free. They tried to cram their existing model of paying for news on a medium where you can get a lot of good news for free and without a lot of hassle. Charging for their version of the same story, making non-home subscribers register or pay, the hoops we were made to jump through, all led to most newspapers taking a giant dump on the internet. Most of those schemes have been scaled back or done away with for many of the dailies I read online. I don't know if its too little, too late, but lots of newspapers are hurting and failing to correctly embrace the web had something to do with it.

  7. Re:1 Way Slashdot is Turning Into Digg by Thexare+Blademoon · · Score: 5, Insightful

    I'd think if he was trying to suck up to the moderators, he wouldn't have posted anonymously.