Slashdot Mirror
Extended Gmail Outage Frustrates Admins
CWmike writes "A prolonged, ongoing Gmail outage has some Google Apps administrators pulling their hair out as their end users, including high-ranking executives, complain loudly while they wait for service to be restored. At about 5 p.m. US Eastern on Wednesday, Google announced that the company was aware of the problem preventing Gmail users from logging into their accounts and that it expected to fix it by 9 p.m. on Thursday. Google offered no explanation of the problem or why it would take it so long to solve the problem, a '502' error when trying to access Gmail. Google said the bug is affecting 'a small number of users,' but that is little comfort for Google Apps administrators. Admin Bill W. posted a desperate message on the forum Thursday morning, saying his company's CEO is steaming about being locked out of his e-mail account since around 4 p.m. on Wednesday. It's not the first Gmail outage. So, will this one prompt calls for a service-level agreement for paying customers? And a more immediate question: Why no Gears for offline Gmail access at very least, Google?"
After all, it's "only a beta", eh?
Messaging application features
- Gmail and Google Calendar
- Gmail storage: 25 GB / account
- 99.9% Gmail uptime guarantee**
** The 99.9% uptime guarantee for Gmail is offered to organizations using Google Apps Premier Edition, as described in the Google Apps Premier Edition Terms of Service.
Is gmail still free. If so, you get what you pay for. I don't understand how a business and make itself dependent upon free third-party email.