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New Gadget Blocks 'Spam' Phone Calls

Smivs writes "The BBC report on a new gizmo that can block/filter spam phone calls. The system basically intercepts all calls. If it recognizes them as a friend or a member of the user's family — numbers on the so-called star list created by the user — it lets them through as normal. If the caller's number is on a zap list — numbers of telemarketers or other nuisance callers — the device answers it, and all future calls from that number, with an automated message which means the phone does not ring at all. If the system doesn't recognize the caller's number, or the caller withholds their number, it asks them who they are, puts them on hold and then rings the user's phone. The user has the option of taking the call, having the system take a message, or they can reject the call and add the number to the 'zap' list. Users can add callers to their 'star' list by pressing the star button on their phone at any point during a call." So wait, they can't spam me twice? If I press a button? And if they actually show their phone number on my caller ID? What about the auto insurance scammers that hit me 10x/week?

15 of 274 comments (clear)

  1. Hey, we could use that in the U.S. too by elrous0 · · Score: 4, Interesting

    The only criticism that I have is that it rings my phone at all (for an unrecognized number). I would prefer a system where an unknown caller (those not on the white list) has to first identify themselves as a real person (by keying some numbers) and then leave a message. The phone should only actually ring for whitelisted callers, everyone else should have to prove themselves human for the privilege of leaving a message.

    The most annoying calls now are the "robo-calls." What really infuriates me about them is that I can't seem to hang up on them (if you try to hang up and pick up the phone later, the message is still playing). This pisses me off because it means that my phone company is somehow in cahoots with these bastards and is essentially letting them hijack my phone line without my permission. What if I needed to make an emergency call and had to wait for the robo-call to go through all its "great offers" before I could even dial out?

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Hey, we could use that in the U.S. too by zappepcs · · Score: 4, Insightful

      I've been using Vonage for quite awhile now, signed up for the do not call registry, and if I don't recognize the number or it is not shown, I simply do not answer. Life has been much simpler doing that.

      Truly, if it is important they will leave a message. I refuse to let my life be ruled by the ringing of a phone or the whims of another person who wants my attention. Leave a message, I'll get back to you ... sometime... if you're nice.

    2. Re:Hey, we could use that in the U.S. too by gid · · Score: 4, Insightful

      Annoying for the caller? Too fucking bad. If you can't be bothered to enter the numbers, then I can't be bothered to answer the call.

      I've always dreamed about such a device, basically a little captcha for the phone. I work from home and get tons of robo calls, and even if it's not a robot talking on the phone, marketing firms usually have some machine dialing the call and then hand it off to someone once the machine determines there's a human on the line. Ever wonder why you say hello and it takes the person on the other end a few seconds to respond? That's why. Phone captcha would eliminate these calls... at least for awhile until someone beats the captcha.

    3. Re:Hey, we could use that in the U.S. too by GalacticCmdr · · Score: 5, Informative

      The most annoying calls now are the "robo-calls." What really infuriates me about them is that I can't seem to hang up on them (if you try to hang up and pick up the phone later, the message is still playing). This pisses me off because it means that my phone company is somehow in cahoots with these bastards and is essentially letting them hijack my phone line without my permission. What if I needed to make an emergency call and had to wait for the robo-call to go through all its "great offers" before I could even dial out?

      I write robo-call software and when something like that happens it is the fault of your local carrier. Many of the local carriers in the US have been getting lazy about sending the proper signals when a connection is disconnected. It is up to the carriers to send this signal. I can regularly call my boss' landline and get a difference of 30 seconds between when he hangs up and when I finally get the signal has been disconnected.

      --
      Programming: Its not just a job - its an indenture.
    4. Re:Hey, we could use that in the U.S. too by xerxesVII · · Score: 5, Funny

      I write robo-call software...

      I'd like to take a moment to thank you for your tireless efforts to make the world a better place.

      --
      "We shall grapple with the ineffable, and see if we may not eff it after all." - Douglas Adams
    5. Re:Hey, we could use that in the U.S. too by supernova_hq · · Score: 4, Funny

      I write robo-call software

      Of all the times not to hit the "Post Anonymous" check box.

  2. Partially useful by Trailer+Trash · · Score: 5, Insightful

    For me, this would cut out the "firefighters" and "police" charitable funds, and a couple of others that call locally. But the ones that really irk me are the "lower your credit card interest rates" that I get every few days, and it's different caller id each time. Usually falsified caller id. So I would still end up getting about the same number of nuisance calls.

    What would be optimal would be the FCC doing their job and shutting the scammers down, but I'm not holding my breath.

    1. Re:Partially useful by KingSkippus · · Score: 5, Informative

      For me, this would cut out the "firefighters" and "police" charitable funds, and a couple of others that call locally. But the ones that really irk me are the "lower your credit card interest rates" that I get every few days, and it's different caller id each time. Usually falsified caller id. So I would still end up getting about the same number of nuisance calls.

      First of all, don't EVER give money to these "firefighters" and/or "police" charitable funds. Many, many scammers pose as these charitable organizations, and they only want your credit card/checking account info. Also, even if such a charity is legitimate, there's no reason to fund their administrative costs, money that doesn't go to the police or firefighters, money that pays for them to—you guessed it—make more telemarketing calls.

      If you want to support your local firefighters and/or police, call them and tell them that you'd like to make a donation. I assure you that they will be more than happy to accept your kindness, and best of all, they will make use of 100% of the money you donate, not pay people to bother yet more people by making unsolicited calls.

      Second of all, you're missing part of how this gadget works. If you're not on the whitelist or the blacklist, you'll be asked to say your name. It then rings your line and tells you what the name of the person is who is calling. Or, at least, what they recorded as their name. At that point, you can either answer, whitelist them, or blacklist them.

      I suppose your phone might still ring, which could be considered a nuisance, but you're never actually talking to the idiot who is calling you, and there's a measure of satisfaction knowing that they're getting a message that says something like, "This person is refusing to take your call. Have a nice day!"

  3. Nothing new here by orkybash · · Score: 4, Insightful

    Phone whitelist services which make callers you're unsure about go through an extra prompt have existed at least since I was a kid. They're annoying as hell to legitimate callers.

  4. Asterisk by SpooForBrains · · Score: 4, Informative

    I'm pretty sure that all the above and more is possible with an asterisk setup.

    --
    "The dew has clearly fallen with a particularly sickening thud this morning"
  5. Want to trade phone numbers? by ThrowAwaySociety · · Score: 5, Interesting

    I live in an area with a high Hispanic population, and coincidentally have a Spanish last name. I've been on the DNC list for years, but I get all kinds of telemarketers trying to scam me in Spanish. (It's pretty obvious that these are not legitimate nonprofits or companies. They hang up on me once they find out I speak English.) Blocked CID, of course, so it's hard to report them.

    They're counting on the fact that most of their Spanish-speaking targets are either unaware of the DNC and other laws, or more likely are illegal and thus afraid to report them to the Feds.

    And that's ignoring the peole who are "Conductiing a survey about your telephone service" or "Conducting a survey about how you recieve television"

  6. What if a Robo-call.... by sam0737 · · Score: 5, Funny

    ...call into this auto-answer system?

    Will two robot start chatting together? We should definitely put some recording to watch them or else the first two machines that pass turning test might gone unnoticed.

  7. round here we call that fangled gadget a secretary by Capn_Snazzy · · Score: 4, Funny

    but I would love to set up a touch tone menu for just the telemarketers. --press 1 if you are an annoying caller --press 2 if you are probably just trying to waste my time --press 3 if your intention is to sell me something --press 4 if you just want me to answer your questions for free --but not actually buy anything --press 5 for another menu --press 6 to hear these options again --press 7 seven three three... two three three... five five..one to connect to a live operator (really it would just be another menu but this time with 130 different options spoken in a heavy Scottish slang)

  8. Wait where have I seen this before? by noundi · · Score: 4, Insightful

    Isn't it hilarious? The industry has created such an itch that people actually PAY to get rid of them. The mafia of this century, and this time it's legal!

    --
    I am the lawn!
  9. My dad taught me a game: "winding up the caller" by Chrisq · · Score: 5, Interesting

    I see every unsolicited call as an opportunity. If I am in a hurry there are a number of quick responses.

    The "National Security drop number" is a good one. You sound agitated and ask them what their security clearance is. When they don't understand you say "this is a top secret number - hos did you get this?". Whatever they say you then become really calm and say "O..K.. don't worry. Just stay on the line and we will soon have this resolved". Move the phone away from your mouth and ask "how is the trace going.... good". They usually hang up really soon.

    Another good one is to ask them for their number so you can call them back. Say you never trust anyone unless you made the call. Some actually will give you a number, which you pretend to write down but ignore

    Another is the "sexual interest". This takes a little longer, because you have to start by listening as normal. After a bit you say something like "you know, you sound really hot. Do you live anywhere near (somewhere a long way away)?". If they don't hang up then you can start asking what they are wearing, etc. This works really well for other men, they usually can't wait to get off the line. (I wouldn't go to far, I don't think anyone would try to prosecute you for harassing them when they made the call, but stay legal)

    Then there's the "in the same line of business". This can actually be used for a quick call, but its best to wait until they finish. Note down a few points then respond with something better. "Actually I work for associated life insurance, and whereas you can guarantee 4% growth I can offer you a policy that will guarantee 4.2%, plus with a discount on the first six months premiums.

    Another one is to listen all the way through and then decline for a really illogical reason. They are well rehearsed at the "can't afford it", "already have an alternative" and so on - but "well I would really love too. But you are called Acme associates. I'm afraid that is just incompatible with my star sign. Especially when you call on a Wednesday"

    There are plenty more but you get the picture. They are giving you an opportunity for fun.