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Nuke Site Converted Into Green Data Center

1sockchuck writes "If you had 100,000 servers, would you put them on top of a former nuclear fuel facility? One of the world's largest web hosts, 1&1 Internet, is building a new data center on a site in Hanau, Germany previously used by Siemens to produce mixed oxide rods made from enriched uranium and plutonium. The site has been cleaned up, and 1&1 is converting it into a 'green' data center powered by renewable energy and using free cooling to save on air conditioning costs."

125 comments

  1. sssss by Anonymous Coward · · Score: 4, Funny

    I cant hear the name Siemens without giggling

    1. Re:sssss by Soruk · · Score: 5, Funny

      There were reasons they moved their UK operations from Staines (Middlesex).

      --
      -- Soruk
    2. Re:sssss by BattleApple · · Score: 2, Funny

      especially when rods are mentioned in the same sentence *teeheehee*

    3. Re:sssss by Bozzio · · Score: 1

      Awesome!

      Even if that isn't true, what a great gag!

      --
      I just pooped your party.
    4. Re:sssss by BronsCon · · Score: 2, Funny

      Gag on Siemens?

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    5. Re:sssss by Soruk · · Score: 2, Informative

      A bit out of date but found from a quick google for "Siemens Staines Middlesex".

      --
      -- Soruk
    6. Re:sssss by michelcultivo · · Score: 1

      "We can do that"

  2. ECC by Anonymous Coward · · Score: 0

    I hope they are using ECC...

    1. Re:ECC by daedae · · Score: 2, Interesting

      That was my thought... soft errors in general may or may not be an actual problem worth considering (although I know lots of people research solutions, so somebody must believe in it)... but if you're on top of a site which probably still has active radiation, I'd think it would be a bigger issue.

  3. 1&1 by h4rm0ny · · Score: 5, Insightful


    1&1? They should worry more about where they site their customer service! I was with them for a while and when they screwed up my billing it took a long, long time to untangle the mess. Mainly because the different departments were all sited in different places and none had the authority to do what needed to be done to sort it out. 1&1 - hateful, money-grubbing company. Thank you, rant over. I will now pay the karma hit with pleasure. :)

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    1. Re:1&1 by andy19 · · Score: 2, Insightful

      Mainly because the different departments were all sited in different places and none had the authority to do what needed to be done to sort it out.

      I always thought this was standard among all customer service departments.

    2. Re:1&1 by Spazztastic · · Score: 2

      1&1? They should worry more about where they site their customer service!

      They outsource their customer service to the Philippines if I remember correctly. If you want to speak to someone who knows English, call their sales line. I interviewed for them and I can say I wouldn't want anything to do with them.

      --
      Posts not to be taken literally. Almost everything is sarcasm.
    3. Re:1&1 by dontmakemethink · · Score: 1

      I have had absolutely no trouble with 1&1, they've been my host for about 4 years. If you're dealing with a customer service rep in any industry that doesn't have the authority to do what needs to be done, then you have to ask to speak to someone who does. It's a shame you're missing out on a great service provider because you didn't make a painfully obvious request.

      --

      War as we knew it was obsolete
      Nothing could beat complete denial
      - Emily Haines
    4. Re:1&1 by Hurricane78 · · Score: 1

      Yeah, well... and what if they have no authority to connect you to someone who has the authority?
      That's why I hate the Postbank in Germany. They do not even have phone numbers for their branches.

      Oh, and the fact that they forged my signature (No joke! I still have proof.) does not make it any better...

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    5. Re:1&1 by bill_mcgonigle · · Score: 1

      I have had absolutely no trouble with 1&1, they've been my host for about 4 years. If you're dealing with a customer service rep in any industry that doesn't have the authority to do what needs to be done, then you have to ask to speak to someone who does. It's a shame you're missing out on a great service provider because you didn't make a painfully obvious request.

      Been there, done that. There is nobody to talk to. Really. I wound up finally leaving a message on the cell phone of some guy in Pennsylvania as the only number that one could ring and never got calls back. The e-mail address complaints@1and1.com is the only way to get any action at all.

      My server with them was down for nearly 5 days and nobody would reset it for the first three. The people in the Philippines have no authority or ability at all. After it finally got rebooted, I started a fsck w/badblocks (long-running) check via the rescue cd interface, when some guy got on the machine at console and rebooted it in the middle of an fsck (accessing my filesystem without permission). And after I reloaded all the data (the filesystem was completely hosed at that point) nobody would tell me what happened, why it happened, or what they did to get the server back on line, or what was being done to prevent a recurrence. I told them to discontinue my service and after that they continued to bill me until the credit card expired and sent my account to collections, where they harassed my home number for nearly a year (with a new baby in the house). Multiple attempts to contact billing went unanswered, except they'd send me a 'how'd we do' survey with each.

      The reason you've never had any problem with them is because you haven't had any problems that needed to be addressed that fell outside the norm. I now colo where I can touch my hardware.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    6. Re:1&1 by h4rm0ny · · Score: 1


      My problem was different - it was a less serious cock up on the domain side of things - but the consequences were similar: Unwanted billing of a credit card and, when I cancelled that, repeated attempts, referral to debt collection agencies who threatened me with various consequences if I didn't pay 1&1's incorrect charges. I bounced between two departments, neither of which had the power to change things by themselves and no apparent desire to. It dragged on for a long time and wasted a lot of my time. I despise the company wholely.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
  4. Green power by askanis42 · · Score: 5, Informative

    1&1 is also using "green" power generated from wind, water and solar energy for their datacenters and office buildings. see: (German only) http://www.1und1.info/xml/order/popupGruenerStrom

    1. Re:Green power by Andr+T. · · Score: 1

      Does "green" power mean yellow power?

      --

      Any life is made up of a single moment, the moment in which a man finds out, once and for all, who he is.

    2. Re:Green power by Anonymous Coward · · Score: 0

      Does "green" power mean yellow power?

      If that's the case, then I have just the man that you need to speak to.

    3. Re:Green power by askanis42 · · Score: 1

      In Germany, "Yello(w) power" would mean something different: look here.
      Yello Strom is an electricity provider which generates a good share of its electricity with nuclear power plants or other fossil fuels...

    4. Re:Green power by morgan_greywolf · · Score: 4, Funny

      In the U.S., it means yellow power means 'powered by Mountain Dew'.

    5. Re:Green power by Spazztastic · · Score: 2, Funny

      In the U.S., it means yellow power means 'powered by Mountain Dew'.

      So that's what they feed the hamsters on the wheels?

      --
      Posts not to be taken literally. Almost everything is sarcasm.
    6. Re:Green power by Anonymous Coward · · Score: 0

      Are they on a seperate electrical grid? If not, then really their power probably comes from whatever power plants are closest.

  5. Cleaned up? by jDeepbeep · · Score: 5, Interesting

    The site has been cleaned up

    Oddly enough, TFA says nothing about the site being cleaned up.

    --
    Reply to That ||
    1. Re:Cleaned up? by Loibisch · · Score: 2, Funny

      Well, only one way to find out. Grab your nuclear gear, we're going on vacation!

    2. Re:Cleaned up? by Anonymous Coward · · Score: 0

      These fuel facilities do not need to be "cleaned up" like you might be imagining with a real nuclear site. There is not a huge risk of radiation, and people inside them do not even wear radiation suits. Nuclear fuel goes into rod's in the form of small round pellets--not liquid that could spew everywhere. So there is not a serious risk even if a pellet or two managed to stay behind, which is highly doubtful considering quality control in these places (they don't want to lose them because of money).

      In other words, to clean up the place as implied, it simply means that all of the equipment was removed.

      Amusingly, my CAPTCHA code was "nucleus" when I tried submitting this.

    3. Re:Cleaned up? by beav007 · · Score: 4, Funny

      Oddly enough, TFA says nothing about the site being cleaned up.

      This statement seems odd to me. How do you know this?

    4. Re:Cleaned up? by Anonymous Coward · · Score: 0

      I'll bring the crowbar!

  6. Big deal. Call me when they can do the reverse ... by tomhudson · · Score: 5, Funny

    ... and convert a Green Data Center into a Nuke Site.

    THAT would be news.

  7. Green Power! by dkf · · Score: 4, Funny

    When they said "Green Power", did they prefix it with "Glowing"?

    --
    "Little does he know, but there is no 'I' in 'Idiot'!"
  8. Nice summary by sakdoctor · · Score: 1

    Does anyone else get the feeling that the summary wants us to react in a certain way?
    Would you put your servers on the NUKELEURZ? WOULD YOU!?

    I'm not feeling the fear here.

    1. Re:Nice summary by Anonymous Coward · · Score: 0

      What I would really be scared of is if the data center was built on top of an old beer garden. Then you'd have these old German guys showing up for liter beers wanting to party, and when they find out that you're now a data center - oh, boy! Gimme the nukes, please!

    2. Re:Nice summary by nevillethedevil · · Score: 1

      Better an old nuke site than an old Pet Semetary

      --
      Be gone from my sight or prepare to feel my flaming wraith!
    3. Re:Nice summary by jopsen · · Score: 1

      Does anyone else get the feeling that the summary wants us to react in a certain way? Would you put your servers on the NUKELEURZ? WOULD YOU!?

      Yeah...
      I wonder if there's more radiation than normal?

      Does anybody know if could be bad for the servers, chips etc...
      I'm sure they wont die immediately, but I wouldn't be surprised if radiation is bad for todays frail processors...

    4. Re:Nice summary by CrimsonAvenger · · Score: 1

      I wonder if there's more radiation than normal?

      Does anybody know if could be bad for the servers, chips etc...

      I'm sure they wont die immediately, but I wouldn't be surprised if radiation is bad for todays frail processors...

      They made nuclear fuel rods here. Uranium and Plutonium. Both alpha emitters. Alpha particles can be stopped by a sheet of notebook paper. Or the paint on the walls of your datacenter. Or the tiles on the floor of your datacenter. Or even the cases that your servers are in.

      So, no, there's not more radiation than normal.

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
  9. So what? Why is this a front page story? by Anonymous Coward · · Score: 2, Insightful
    It's a data center.
    It's a former nuke producing facility.
    It's green.

    Is there anything to see here?

    1. Re:So what? Why is this a front page story? by Shivetya · · Score: 4, Funny

      because we beat Digg to it!

      --
      * Winners compare their achievements to their goals, losers compare theirs to that of others.
    2. Re:So what? Why is this a front page story? by morgan_greywolf · · Score: 1

      Let me be the first to say:

      w000000000000tttt!!! w3 r0x0rz!!!!

      Wha?

    3. Re:So what? Why is this a front page story? by Hatta · · Score: 2, Interesting

      I still think an LSD lab is a better use of a missile silo. God bless William Pickard, and all those who risk their freedom to enrich the lives of so many.

      --
      Give me Classic Slashdot or give me death!
  10. Surely not first post? by Anonymous Coward · · Score: 0

    Well, wooot!

    1. Re:Surely not first post? by Anonymous Coward · · Score: 0

      FAIL

  11. Does it come with a no-Stalagman warranty? by Rogerborg · · Score: 4, Funny

    And what's their plan to deal with the Deep Crows?

    --
    If you were blocking sigs, you wouldn't have to read this.
  12. Yes, but will it be powered by by Anonymous Coward · · Score: 0

    Fission Batteries?

  13. Cleaned up?-Unmanned. by Anonymous Coward · · Score: 0

    Hopefully it's a "lights out" facility.

    1. Re:Cleaned up?-Unmanned. by morgan_greywolf · · Score: 2, Funny

      Surely! The servers already glow green!

    2. Re:Cleaned up?-Unmanned. by badran · · Score: 0

      You see you will know that your servers are secure if tech support has to wear hazmat suites to service them.

    3. Re:Cleaned up?-Unmanned. by Hellpop · · Score: 1

      They save a lot of money on the night shift. No need for lights when the walls glow fluorescent green.

      --
      "People are stupid; given proper motivation, almost anyone will believe almost anything."
  14. "Free" Cooling very economical by splutty · · Score: 3, Interesting

    I've read quite a bit about this whole idea of free cooling, and as far as I've been able to conclude, the basic premise is that the replacement cost for failures very much outweighs the costs for cooling it properly.

    If you realize that the last decade or so, most components can easilly be overclocked with proper cooling, and will function quite well in a wide range of temperatures, it's not hard to imagine that operating temperatures of anywhere between -10C and +40C are generally fine for most equipment.

    The only thing that would be affected, in the sense of less cleaning of air, would be movable parts components, like harddisks, fans, etc.

    With the prices on HDDs and the ease of use and availability of any sort of RAID configuration you can think of, the actual costs for replacing these parts when they fail, could very well be a fraction of the costs that would be required to make them function 'properly'.

    All in all it seems an economically very viable option, with the added advantage of using a lot less energy overall.

    --
    Coz eternity my friend, is a long *ing time.
    1. Re:"Free" Cooling very economical by tomhudson · · Score: 1, Informative

      With the prices on HDDs and the ease of use and availability of any sort of RAID configuration you can think of, the actual costs for replacing these parts when they fail, could very well be a fraction of the costs that would be required to make them function 'properly'.

      Even if the hard disks were FREE, the cost of replacing them, both in downtime, and in labor, and in higher risk of cascading failures (second drive fails when restoring a raid5, requiring a full restore from backups), are more than the cost of proper cooling.

    2. Re:"Free" Cooling very economical by partenon · · Score: 2, Insightful

      Depends on your needs. If you have a big company, with tons of servers working in a distributed cluster, then one server can completely fail without having any hit on the performance of the services. And as failures are exceptional cases, those big companies prefer to have failures in some specific components/machines than to have to pay a far higher energy bill.

      But if you have the "traditional setup", with tons of machines, each of them responsible for a specific system/application, then of course: if anything in one machine fails, that machine (and everything running on it) will break.

      --
      ilex paraguariensis for all
    3. Re:"Free" Cooling very economical by QuantumRiff · · Score: 2, Insightful

      Have you ever actually looked at the FULL cost of proper cooling? Not just the AC units, but the power draw, the labor to keep the parts running, and filters clean, the HUGE generators to keep these large AC systems running when the power goes out? More than half of most datacenters generators and UPS load is for cooling. You can buy a ton of hard drives for the cost of a 1MW diesel generator.

      --

      What are we going to do tonight Brain?
    4. Re:"Free" Cooling very economical by tomhudson · · Score: 1

      The cost of the hard drives is irrelevant. It's the data that's on them that counts. The bigger the drive in a raid, the more likely that the raid will fail during restoration, meaning you don't want to make it even less likely to be restorable because you're running the drives way too hot. But since you're running the drives way too hot, you need to build out extra redundancy, which also costs, both in capital costs, and in energy. TINSTAAFL.

    5. Re:"Free" Cooling very economical by Chyeld · · Score: 1

      Even if the hard disks were FREE, the cost of replacing them, both in downtime, and in labor, and in higher risk of cascading failures (second drive fails when restoring a raid5, requiring a full restore from backups), are more than the cost of proper cooling.

      This is assuming that "proper cooling" actually extends the life of the drive significantly past that of "improper cooling". And truthfully, I can't say that observational experience or my limited reading on the subject backs such an assumption.

      Proper cooling might make a "60 month" drive last 62 months and less cooling might mean it only lasts 58. Or they might both have drives that drop dead at the 8 month mark.

    6. Re:"Free" Cooling very economical by tomhudson · · Score: 1

      ... or you might be stuck with those Chinese "Maxtorgates" that have a worse than 50% DOA, which solves the problem ...

    7. Re:"Free" Cooling very economical by diskofish · · Score: 1

      TINSTAAFL.

      Whaaaaaaaaaaaaaat?

    8. Re:"Free" Cooling very economical by tomhudson · · Score: 2, Informative

      TINSTAAFL.

      Whaaaaaaaaaaaaaat?

      This is slashdot - if you use TANSTAAFL, the grammar nazis will come after you about the double negative. If you don't recognize the Heinlein reference, and can't even google, it's time to turn in your geek card.

    9. Re:"Free" Cooling very economical by splutty · · Score: 1

      You're not thinking on a corporate scale there.

      All reasonably big datacenters I've ever worked on have a combination of raids, with hotswappable spares, in most cases a RAID 1/0 solution.

      Also in terms of reliability, there are tons of ways to avoid double failures in drives. One of the easiest being to replace disks in a staggered fashion. Something that most major datacenters will do anyway.

      MTBF suddenly becomes a whole lot less important.

      I think you're overestimating the actual time/costs involved with replacing a disk as well. Good solutions will all be hot swappable, meaning you don't actually have any downtime, and you can switch out disks in a standardized solution in the time it takes you to walk to the actual disk cabinet.

      All your reasons have basically already been addressed within any self respecting datacenter.

      I agree however that for 'small' implementations, your arguments hold true, but they wouldn't have the enormous costs of cooling a large datacenter either.

      --
      Coz eternity my friend, is a long *ing time.
    10. Re:"Free" Cooling very economical by tomhudson · · Score: 1

      As drives get bigger, the probability of a second failure gets larger as well. And we all know the rule - it's not a question of "if", but "when" a drive will fail.

      Then there's the environmental cost of disposing of those hard drives, which isn't ever mentioned in those "green" calculations - and the environmental cost of producing more drives to take into account the higher failure rates.

      Drives fail a lot more often than they used to, and its only when you try to recover files that you haven't touched in months that you realize that you have more than one bad drive, unless you have a process in the background constantly checking all those old files. Since terabyte and larger drives are now cheap commodity items, that background process is going to have to be scaled up over time.

      12 years ago, you had to spend more for a 2 gig drive than you do today for a 1.5 terabyte drive. That 2 gig drive was managed by a cpu at 200 mhz. Todays' terabyte drive would need a cpu running at 100 ghz to have the same storage/cpu ratio. Now extrapolate to a future where your storage medium has a petabyte of data. You'll need to devote a chunk of cores just for constantly ensuring that your data is still readable.

  15. One of the world's largest webhosts? by Anonymous Coward · · Score: 0

    I've never, ever heard about this company. Never have I even seen an ad with their name on.

    Also, yes, I'm sure it will be very "green" - everyone knows the greenest way is to build and consume more, more, more and more. I'd like some details on the mention of this supposed use of "100% renewable energy".

    1. Re:One of the world's largest webhosts? by AaronLawrence · · Score: 1

      Just another massively-over-selling, no-customer-service rock bottom webhost for people who want a brochure site and not much more, as far as I can see. Nothing special about them...

      --
      For every expert, there is an equal and opposite expert. - Arthur C. Clarke
    2. Re:One of the world's largest webhosts? by ledow · · Score: 3, Informative

      They're mainly European and if my previous history with them is anything to go by, they're a fly-by-night, domains-and-hosting-for-£1 outfit that has little or no technical acumen and is mainly for small business or mass-domain sales direct to personal customers.

      I once had a dedicated "root" Linux server with them which I never got working for its intended purpose because their initial setup was dire (outdated Plesk, kernel, Apache, etc. all with serious remotely-exploitable security flaws), their support was atrocious (wouldn't even know what Apache was half the time and their answer to everything was "you have a dedicated server, you do it" unless you were asking them to reboot and even then you had to fight). Which wouldn't have been so bad if it hadn't been for the fact that the supplied server came with insecure software by default (and I'm talking about several-year-old flaws) and the only available updates (specially hosted on their privately-accesible servers only to dedicated customers, including updates to the pay-for software and part of the support contract) for their customised-kernel/userspace/Plesk etc. specifically said not to install them AT ALL without actual physical access (one specifically mentioned "DO NOT DO THIS VIA SSH", which was the only access I had).

      Their dedicated server support line couldn't understand the problem, wanted me to just run it anyway (they charged for rebuilds), refused to do anything more than reboot if it went wrong (and the nature of the update specified that if it went wrong, a simple reboot would do NOTHING because it updated so much stuff), refused to supply a server with a newer image or to upgrade it, and sometimes couldn't even understand simple technical terms. So I had a choice - run a high-power, high-bandwidth, Internet-facing server with well-known, long-established serious security flaws in all the important software (and suffer their charges if the server was compromised and started spewing spam), or attempt a massive upgrade party with hundreds of updates remotely via SSH where several of them specifically state not to do it remotely (and get charged if it needs to be restored from their backup, even if just to a bootable state so that I could restore *my* backups).

      Needless to say, I chose the third option: tell them to stick it where the sun don't shine. Letters of complaint to head office went unanswered or (if sent recorded delivery) received the vaguest of replies which basically said "We don't care, we can do no wrong, you still owe us money even though you couldn't use the server, because you're a 'dedicated server' customer we won't do anything to help you, ever.", etc. I even have a soundbite on a phone call to the support line where the chief technical bod on the special "dedicated server support line" actually refuses to state what it is that they COULD do for me. "Can you reboot my server if I ask?" "Can you restore from backup?" "Can you shut the machine down?" "Can you filter a DDoS attack if I get hit?" "What questions do you ACTUALLY answer?"... every single answer was the same... "I can't tell you that, sir". I mean, seriously, what the hell kind of answer is that?

      Needless to say, I never used them ever again and like to pull out the story whenever I hear their name.

    3. Re:One of the world's largest webhosts? by Kent+Recal · · Score: 1

      Seconded, same expirience here, in germany.
      Apparently the business model of selling crappy products without any support is kinda successful all around the world...

    4. Re:One of the world's largest webhosts? by ducomputergeek · · Score: 2, Interesting

      I've used them as Schuland Partner AG when I was working in Germany, although the accounts were on Solaris at the time with few problems and hosted a number of personal sites on their shared hosting up until 2004 or 2005. My old comapny had a dedicated server with them and had a few problems. On paper they had (and still do) have the best price on dedicated server hosting when you compare between companies. But if anything goes wrong, you're screwed. We had a hard disk fail and tried to get it replaced. Meanwhile our customers were bitching at us because their site was down. I had warned the boss about this previously. We had to contact their tech support for something minor once before and we finally got ahold of someone in the dedicated server department that could actually speak english. (They do all their tech support out of the far east)

      We ended up going elsewhere and when the next bill came in, the boss put a stop payment with American Express. He explained the reasoning that 1and1 had not lived up to a reasonable expectation of delivered service and AE agreed. 1and1 still sent it to collections. (It still never got paid as far as I know).

      Their customer service is beyond useless and their control panel features are always lagging behind everyone else. I know about a year ago, they added "Click-n'build" application of common programs like Joomla, etc.. Kind of like Fanastico in Cpanel. Well, there's a catch, with their click and build you get their default config. Just try to add plug-ins or new themes....you can't.

      Where I work now came across them when we were pricing out dedicated servers. I was pushing for Pair Networks, but the $350 vs. $99 a month kept the owner making me justify why one costs three time as much for arguably less services. At least on Paper. I've been using Pair Networks since 1998. They've always been expensive, but I've never had to wait more than 20 minutes for a problem to be fixed either. Especially in set up costs (we needed a few extra ports installed and Pair Networks only does managed servers. Want an extra Port installed, it's $50).

      It's an argument that I initially lost. The guy is a small business owner and has started 2 other successful businesses, but he has never dealt in the technology world before where time kills. So we have a dedicated server at 1and1. So far no problems, and I have to say that things are a bit better than the last time I used them other than their software offerings are a bit out of date. Still, the ability to reimage and the off site back ups work. We back up nightly to the 1and1 FTP server and then back up to our internal back-up system every 2 hours. We can switch from the 1and1 dedicated system to the one in the office in less than 20 minutes and we've tested this just to make sure. I've been through the week long nightmare once before if a hard disk fails.

      Now that we have enough clients that we know that the business is going to fly, I am now fighting the battle to get everything moved to Pair Networks when we launch the next version of our system. He's since read a few reviews of 1and1 and has come to realize that they can't be trusted.

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
    5. Re:One of the world's largest webhosts? by TooMuchToDo · · Score: 1

      Providing excellent service is expensive. If you can get a dedicated server with shitty service for $100/month and amazing support for $500/month, which one are you going to contract for? Clearly, as WalMart, LEGO, and any odd number of quality vs price examples have shown, the cheaper option.

    6. Re:One of the world's largest webhosts? by Kent+Recal · · Score: 1

      I disagree. Providing good or excellent service is primarily a one-time investment and, more importantly, a conscious effort.
      Sane processes (billing, inquiries, product-changes, etc.) need to be designed and implemented only once. Ideally most of them don't even need human interaction but can be solved through web forms especially for a virtual product like this.

      Then maintaining these processes is rather cheap. Callcenter agents don't cost much in the big picture.

    7. Re:One of the world's largest webhosts? by TooMuchToDo · · Score: 1

      Have you ever seen the churn rates at callcenters? Using minimum wage callcenter agents for your business may work when you can build it into your cost and write off the customer goodwill (i.e. GoDaddy, 1&1, $insert_poor_customer_service_company_of_your_choosing).

      I own a boutique web hosting firm. We're on track to do around $10 mil this year in revenue. We specialize in Fortune 500/5000 companies and the federal government. I wouldn't dare think about simply putting a process in place and hiring the cheapest person I could find if I wanted to keep my customer base. My customers came to us because they wanted amazing service. That doesn't come from process. Amazing service comes from your employees, and if you're in the service business and don't believe that, you don't belong in the service business.

    8. Re:One of the world's largest webhosts? by Kent+Recal · · Score: 1

      That's all fine and dandy but 1&1 is not in the "service business". They're in the mass market webhosting business.
      I don't exactly need a key account manager on the line to pitch their $9.99 "premium" package to me when all I want is cancel my damn account or get 2MB more diskspace.

      A simple web- or PBX-based dialog-system works wonders in that setting, as some of the competitors have realized long ago.
      The callcenter agents serve merely as fallback for mouthbreathers who fail on the PBX and grandma's who really need a human voice (even if it has a foreign accent) to understand anything.

      It's obviously an entirely different story when you're selling premium products for $1000+ a shot...

  16. Article's a little light on details by Critical+Facilities · · Score: 2, Interesting

    This is marginally interesting, but light on specifics. I mean, the article claims that the new Data Center is going to use "renewable energy" to power it, however it doesn't explain what kind of renewable energy or how it's going to do so.

    Furthermore, while the air side economizer is a great idea (and more data centers should be using it), there is no description of what supplemental, mechanical cooling there will be in this facility. I can't honestly believe that there will never be a need for any cooling other than what mother nature is providing. Sure, geographically, it's bound to be cooler than say the southwest U.S. but there are still apt to be days in the summer where temperatures make it implausible to be on "economizer only".

  17. Interference by Eudial · · Score: 2, Interesting

    1) Stray residual gamma rays knocks more electrons out of circuit A than circuit B.
    2) Resulting potential difference induces current.
    3) Resutling current flips a bit.
    4) Bit is saved on hard drive.
    5) Data is corrupted.
    7) ???
    8) (Absence of) Profit!

    --
    GAAH! MY PRINTER IS ON FIRE!!! PUT IT OUT! PUT IT OUT!
    1. Re:Interference by ben0207 · · Score: 1

      Gamma Rays? I'm more worried about the Hulk, myself

      "Server is down? HULK SMASH PUNY SERVER!"

      --
      cmd-q.co.uk - some sort of stupid fucking internet bullshit
    2. Re:Interference by badran · · Score: 0

      Or Mutating the next Kernel to a super kernel.

    3. Re:Interference by DoubleReed · · Score: 1

      HDDs dont need radiation to degrade, room temperature will suffice:

      1) Thermal instability of magnetic media leads to degrading of magnetic field. Results in loss of bit.
      2) This happens often enough that the ECC is overwhelmed.

      As capacity goes up, the energy per bit goes down. The MAJOR design challenge with HDD media is making it writable by a tiny head, yet not writable by random thermal induced fields at room temperature.

  18. whenever something goes wrong in the server room by circletimessquare · · Score: 5, Interesting

    that is unexplained, i usually say something like "probably a stray cosmic ray"

    for the technically inclined, this usually elicits a laugh

    for the technically uninclined this usually elicits a stony face of seriousness

    try this comment sometime, its win win. its a good litmus test for the level of technical acumen you are dealing with in someone

    however, these guys can actually say this sort of thing with a straight face: "probably a stray gamma ray"

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  19. I seriously don't understand... by Ummite · · Score: 3, Interesting

    There is a ton of places, like any northern places in Canada, where electricity is cheap and is really cool nearly all year long. I could think about Quebec province, in Canada. Electricity is approximatly 5 cents (canadian) per kw.h (like 4 cents US$) and it would cost nothing to cool down as much server as you want. Maybe some company already have such datacenters, but I could think about some google / microsoft datacenter going to canada, to save on electricity bills and cooling.

    1. Re:I seriously don't understand... by saibot834 · · Score: 1

      Of course you can always go to the North/South pole and you're right, the cooling costs would dramatically decrease. However further you are away from civilization, the bigger are your difficulties to have enough electricity AND data connections (ok, Canada would probably be fine, however the problem remains in principle). This is imho the main drawback of Google's Off-shore Data Center and similar proposals.

    2. Re:I seriously don't understand... by rHBa · · Score: 1
      The inaccessibility would also add costs in terms of:
      1. Constructing the facility
      2. Supplying the facility (hardware, people, food etc)
      3. Paying employees enough to make them want to work in the coldest and most boring place in the world with little/no daylight for 12 months a year.
    3. Re:I seriously don't understand... by John+Hasler · · Score: 1

      However further you are away from civilization, the bigger are your difficulties to have enough electricity ... ok, Canada would probably be fine

      More than fine. Quebec Hydro . Data connections would be more of a problem, but laying fiber isn't that expensive. Taxes, on the other hand...

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    4. Re:I seriously don't understand... by TooMuchToDo · · Score: 1

      If you're smart about it, the facility would be unmanned, similar to LEGO's manufacturing facility.

    5. Re:I seriously don't understand... by TooMuchToDo · · Score: 1

      You still have to fight the speed of light. Google did a study showing that every second an end user waits for results, the chance of them going elsewhere rises quickly.

    6. Re:I seriously don't understand... by rHBa · · Score: 1

      You'd still have to re-supply the facility with replacement/upgrade parts (HDDs, power supplies etc) and someone would have to fit them. I suppose you could have an automated 'production line' to service the machines but that's just another expense!

  20. Save energy... by NoNeeeed · · Score: 1

    They can save energy by not having to turn the lights on.

    Everything has it's own "natural" glow.

    Hot water for the staff won't be a problem either.

  21. Huh, Digg. by Anonymous Coward · · Score: 0

    If this were on Digg, the headline would be "Data Center Built on Toxic Nuclear Death Swamp"

    Then, you would see plenty of post that are dugg +300 saying how stupid they are, it's all Bush's fault, and Obama will fix everything.

    You would also see comments that are burried -300 asking what's the big deal if they cleaned it up; nuclear, especially with today's technology is a viable energy source, and Bush had nothing to do with it.

  22. One Word: by oncehour · · Score: 3, Informative

    Taxes. Canadian Business Taxes are really pretty bad. Don't think that Microsoft and Google haven't already crunched the numbers. In all likelihood the cooling and electricity savings are outweighed by increased regulation and taxation.

  23. Re:whenever something goes wrong in the server roo by mgbastard · · Score: 1

    however, these guys can actually say this sort of thing with a straight face: "probably a stray gamma ray"

    Does the old routine of 'hmm' walk over to the right side of the building, look out the window, squinting hard for 15 seconds, and simply saying 'damn sunspots' not work anymore?

    --
    Anyone seen my low uid? last seen 10 years ago while panning the #@$# out of Taco's 'web based discussion system'
  24. Re:whenever something goes wrong in the server roo by Anonymous Coward · · Score: 0

    Hey man, you're actually not half bad. A lot of things you wrote in the past, on Slashdot and kuro made me think you were an idiot, but as long as things don't get into social subjects you're pretty funny. Maybe it you'd get better results sticking to this kind of thing instead.

  25. Re:Big deal. Call me when they can do the reverse by umghhh · · Score: 1

    I suppose there are few evil people working on this right now. They probably do not mean data centres only either.

  26. Central heating for sysadmins? by slashmojo · · Score: 2, Funny

    So no need for Ready Brek to make the sysadmins "Get up and Glow"

  27. Re:whenever something goes wrong in the server roo by Saffaya · · Score: 1

    I can remember reading Dave Small (famous hardware hacker and entrepreneur, he made the MacIntosh emulator cartridge on the ATARI ST back in the days, also some 68030 accelerator cards) describing how he saw a character on his screen change in front of his eyes with no intervention, and attributed to a cosmic ray and his higher than normal altitude.

    So this begs the question, although modern servers do have ECC memory to correct such occurences, couldn't there be a weaker link in the server chain somewhere that could be affected ?

  28. 1&1 SUX by Anonymous Coward · · Score: 0

    Horrible company. poor customer 'service'. AVOID AT ALL COSTS!

  29. Hanau by Kupfernigk · · Score: 1

    I used to visit Hanau on business. I don't know whether it's changed, but it used to be full of nuclear engineers, metallurgists, and scientists working on some interesting technologies. In the (spotlessly clean) town centre (rebuilt completely after WW2) is a memorial to the Brothers Grimm, the philologists who collected the fairy tales. Hansel und Gretel are famous for stuffing the witch into her own oven, and one company in Hanau used to make extremely high temperature furnaces, but that's about the only connection I can make.

    --
    From scarped cliff or quarried stone she cries "A thousand types are gone, I care for nothing, no not one."
    1. Re:Hanau by Anonymous Coward · · Score: 0

      The Brothers Grimm were born in Hanau in 1785 and 1786, that's the connection.

      http://www.pbase.com/image/26053607
      http://www.pbase.com/image/26053608

  30. maybe i would take your advice by circletimessquare · · Score: 1

    were you actually some sort of authority, rather than an anonymous coward with an assumed sense of patronizing and condescending authority

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  31. Slashdot effect by DrYak · · Score: 2, Funny

    ... and convert a Green Data Center into a Nuke Site.

    Well do you think a Data Center looks like, once simultaneously hit by slashdot and a bot net ?

    This has been done before. Repeatedly.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  32. Re:whenever something goes wrong in the server roo by snspdaarf · · Score: 1

    I used to get the cosmic ray answer from Motorola when one of our former systems would suffer a double-bit parity error and go TU. The first time the support weenie said it, it was mildly amusing, but by the third time they replaced all the memory, including swapping it with a system that nevercrashed, I figured out that it was their code phrase for "I don't know, I don't care, and I am going home." I have not had a Motorola system for eight years, and my cosmic ray problem left when they did. To me, that proves that Motorola was the weakest link.

    --
    Why, without your clothes, you're naked, Miss Dudley!
  33. Re:Big deal. Call me when they can do the reverse by GuldKalle · · Score: 1

    We could try to convert it back by slashdotting the data center.

    --
    What?
  34. Re:whenever something goes wrong in the server roo by moonbender · · Score: 1

    Cosmic rays? I always figure it's sun spots.

    --
    Switch back to Slashdot's D1 system.
  35. I find it funny by Gates82 · · Score: 2, Interesting
    As a graduating civil engineering student I find it funny the way people think about places or items which were formerly contaminated and now clean. The summary is a classic example of this mentality. Their building a data center on former nuclear facility site that has been cleaned. So what is the news?

    I would get this same reaction in my environmental engineering class concerning waste water treatment (gray to white not sewage to gray). Even though the engineering of the treatment plant was explained most of the students would not be willing to drink the water that came out of the facility even though it used RO or other methods that are used to purify water from natural sources. This makes absolutely no sense. Engineers who understand that all water is recycled anyway, and that there is no difference if it is done mechanically vs. naturally.

    If as educated individuals we cannot sell ourselves on the safety of the procedures how do we ever expect the uneducated masses to accept them?

    --
    So who is hotter? Ali or Ali's Sister?

    1. Re:I find it funny by moosesocks · · Score: 1

      If as educated individuals we cannot sell ourselves on the safety of the procedures how do we ever expect the uneducated masses to accept them?

      Kind of like that time we almost destroyed the ozone layer, right?

      I'll err on the side of caution until I'm absolutely sure, thank you very much.

      (But seriously, the mechanics of the CFC-ozone reaction are downright scary. Given a few more years, we could have done some serious irreversible harm)

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
    2. Re:I find it funny by Gates82 · · Score: 2, Interesting

      Given a few more years, we could have done some serious irreversible harm

      Seeing how ozone is produced by a reaction with UV, the more UV that is allowed to pass the ozone layer causes an increase in natural ozone production. So in essence this becomes a self balancing system (as most of the earth's systems). So the hole would come to a natural equilibrium.

      I'm more concerned with the irrational fear associated with such things as the hole in the ozone. You think that it is gone? We have not heard much about it in the last 10 years cause it was of little concern; also, ozone is easy to produce. It would not be a problem (just expensive) to produce ozone and cart it to the upper atmosphere.

      I find it great human arrogance to assume that we can to any large degree upset the natural balance of the earth to a level that it will not recover itself. Besides the only thing to lose is our existence should such a calamity be triggered. Myself, I'm not to concerned about that. I live a decent life and have nothing to fear concerning death.

      But to run tests on water and find that it is cleaner then "normal" municipal sources and not trust it is absurd.

      I do agree that often we implement technologies without thinking of the consequences, but the tree huggers are even worst about create radical idea to "save the planet" without thinking of long term consequences.

      --
      Who is hotter? Ali or Ali's Sister?

    3. Re:I find it funny by CrimsonAvenger · · Score: 1

      We have not heard much about it in the last 10 years cause it was of little concern

      It was in the news recently - the ozone hole this past year was the fifth largest ever. Of the 30 years we've been sampling the silly thing.

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    4. Re:I find it funny by vadim_t · · Score: 1

      I find it great human arrogance to assume that we can to any large degree upset the natural balance of the earth to a level that it will not recover itself.

      Where does this "arrogance" nonsense come from? It would have been true in say, the middle ages, but today we're more than capable of something like this. Currently we can go against pretty much any natural process.

      Golf course in the middle of a desert? Been done. Building a city under the water table? Yep, New Orleans, and the only problem was incompetence. Changing the weather in an area? Yes, can be done to a large extent. Driving species into extinction? Trivial, can do it without even trying.

      We can do even greater things. Ending civilization as we know it? Sure, there's plenty nuclear weaponry for that. If we set to flattening the Everest for some reason, we could do it, and slicing off a mountain is something that's been done before (open mining)

      It's ridiculous in this day and age to think that humanity is incapable of making changes of monumental size.

      Besides the only thing to lose is our existence should such a calamity be triggered. Myself, I'm not to concerned about that. I live a decent life and have nothing to fear concerning death.

      Why do you think your death will be quick and easy? It's much more likely that your death, if caused by an upset of balance in nature will be a slow and extremely unpleasant process. You could die of drowning, or of thirst and hunger, or of skin cancer. You could die of malaria if the climate changes enough for it to spread to wherever you live. In case of big enough problems you could experience the breakdown of society with all it entails.

      If for instance an ecological disaster manages to greatly damage food production, whole cities will experience starvation on an unprecedented level. People won't just drop dead, it'll be years of torment, both for you and your friends and relatives.

      I don't doubt that the planet will recover from anything we throw at it, even if we annihilate the human race. But that's not the problem. The problem is that there are ways for things to get extremely unpleasant, and that once some things get started it may take years or decades to fix.

    5. Re:I find it funny by Draknor · · Score: 1

      But to run tests on water and find that it is cleaner then "normal" municipal sources and not trust it is absurd.

      That's the catch though, isn't it - How good are your tests? I could tell you that your converted water looks clear & doesn't smell funny, so it must be clean, right? That might not pass muster today, but it probably did 200 years ago. And 200 years from now, people will be aghast at the daily things we do/consume that we think aren't so dangerous.

      I do agree that the only real risk we face, on the global scale, is wiping out ourselves. In the long run, the planetary ecosystems will re-balance & re-adjust as necessary for whatever we do, but we may not survive to see it -- and, frankly, that's really all that matters, isn't it? Do I really care about the ozone hole if my brethren (interpreted as broadly as you care to) & I aren't around anymore?

  36. Renewable Energy Source by Anonymous Coward · · Score: 0

    > 1&1 is converting it into a "green" data center
    > powered by renewable energy

    Wouldn't it be nice if we could all just plug our power cords directly into the ground like 1&1?

  37. Re:Green power, a datacenter here in US too! by jeremie · · Score: 2, Informative

    We also already have one of these in the US, a decommissioned underground facility converted to an ultra-secure datacenter with green power, http://usshc.com/ who also hosts a number of open source projects like http://jabber.org/ and has stellar service and commodity rates.

  38. Re:whenever something goes wrong in the server roo by aphyr · · Score: 3, Interesting

    Actually, cosmic rays can and do cause errors. Muon flux where I live tends to be roughly one through your hand per second, and they're going a pretty hefty fraction of C. With memory size and transistors scaling further and further down, cosmic ray interference becomes a really big issue, which is why ECC is so important.

    http://ieeexplore.ieee.org/Xplore/login.jsp?url=/iel1/16/6912/00278509.pdf?temp=x

    We're dealing with more delicate technology these days; It's only gotten worse since then.

  39. Shortsighted by tnk1 · · Score: 1

    These guys think they are so smart, but if they hadn't cleaned up the site, they could have had free heating too.

  40. Alpha and Beta Particles by Nom+du+Keyboard · · Score: 1

    No matter how well they clean it up I'm guessing that there are more alpha and beta particles flying around there than on some random previously empty piece of land. And with chip geometries smaller than ever this might be an issue.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:Alpha and Beta Particles by Soruk · · Score: 2, Informative

      Alpha particles are pretty large entities, being helium nuclei (two protons and two neutrons), as a result can only travel a few centimetres through air so any machine's case will stop them completely.

      Beta particles are electrons or positrons) and can reach about 9 metres through air but less than 5mm through aluminium.

      --
      -- Soruk
  41. If it was a nuclear facility... by greg_barton · · Score: 2, Insightful

    ...then it was already green.

  42. Radioactivity 101 by Kupfernigk · · Score: 3, Interesting
    Erm...alpha particles (helium nuclei) are stopped by paper or air. Beta particles are stopped by quite thin metal foil. I think you mean gammas, and I suspect that these will be much lower than the background radiation (read, cosmic rays.)

    I recall that back in the old days when expensive ICs were packaged in ceramic and cheap ones in plastic, cheap memory was less prone to bit errors because some of the ceramics contained, as it turned out, significant amounts of radioactivity. Potassium, for instance, is noticeably radioactive in its natural state (one of its isotopes is unstable).

    Given that the concrete won't be made from raw materials collected on site, nor will the aluminum and steel in the server racks, and that the only really common beta emitter (tritium) produces electrons with less energy than those in an old style CRT, your fears are groundless.

    --
    From scarped cliff or quarried stone she cries "A thousand types are gone, I care for nothing, no not one."
    1. Re:Radioactivity 101 by Bluebottel · · Score: 1

      In other words, i wont be taking my tin foil hat off just yet.

    2. Re:Radioactivity 101 by Anonymous Coward · · Score: 0

      Potassium, for instance, is noticeably radioactive in its natural state (one of its isotopes is unstable).

      Ironically enough, so is one of the most common isotopes of Lead. If I remember my physics lab properly, it was about double the normal background from the sun.(Measured inside a lead-brick chamber, common lead bricks)

  43. Re:whenever something goes wrong in the server roo by Anonymous Coward · · Score: 0

    Actually bit errors DO happen because of cosmic radiation. This is why ECC memory exists.

  44. Re:whenever something goes wrong in the server roo by NeoSkandranon · · Score: 1

    Most of us don't have offices with windows :(

    --
    If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
  45. Re:whenever something goes wrong in the server roo by Anonymous Coward · · Score: 0

    Traditionally secondary reactions from casing material caused more problems than direct strikes by cosmic rays themselves. Thankfully this has been resolved with new materials.

    The problem still exists and is getting worse with mineaturization and an ever increasing target area (More capacity)

  46. Free Lighting? by Anonymous Coward · · Score: 0

    Does this mean there is free lighting after the employees start glowing from the radiation?

  47. Re:whenever something goes wrong in the server roo by Anonymous Coward · · Score: 0

    I wish I could have used it as a joke... I had to use it once as an excuse, because "we honestly don't have a fucking clue" was not a viable option. Two of our Netra T1s (at the time, these were new) decided to just flip out, just 5 seconds apart from each other.

    We checked everything. Power monitoring, access loads, bad coding, intrusion detection, taking apart the data left on the HDD bit by bit to find anything odd. We even got the data center to release surveilance videos of the site in case some janitor didn't pull anything. (Which was ridiculous in the first place since it was in a locked cage with fully trained janitor staff that knew what they were doing.) We used all our "inside" contacts to see if there wasn't anything odd going on (that couldn't be publicized) regarding the hardware and software, from people that CERTAINLY would know, at Sun.

    We had to have an answer. But we didn't. So we found one. "Sun spot activity has been high, and the architecture of the server.. blah blah blah." Believe it or not, it wasn't that hard to say with a straight face, considering we hadn't slept for nearly a week. And, as you would have guessed, the client had a stone cold look on their face as they asked us how it could be prevented. In order to cover our rear ends in the event that it may happen again (it did...), we made sure to mention that there was no practical way to protect against the acts of god, but they needed something to report to THEIR managers... so we decided to place thick panels of lead over the cage. That was the summit of all stupid things I had ever done, and it made me want to crawl into a cave and stay there, out of sheer humiliation. Luckily, the tech staff at the data center were quite sympathetic.

  48. Nucules! Nucules! Oh! The Horror! by John+Hasler · · Score: 1

    > If you had 100,000 servers, would you put them on top of a former nuclear fuel facility?

    If you had 100,000 servers, would you put them on top of a former toaster factory?

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  49. Re:whenever something goes wrong in the server roo by Anonymous Coward · · Score: 0
  50. Of Course by DesScorp · · Score: 1

    The site has been cleaned up

    Oddly enough, TFA says nothing about the site being cleaned up.

    I hear the site gets glowing reviews.

    --
    Life is hard, and the world is cruel
  51. Nuke storage by nessman · · Score: 0

    In upstate NY they're transforming the part of the Seneca Army Depot that was once the largest storage site for tactical nuclear weapons into secure data centers. The weapon bunkers are 4 feet thick concrete surrounded by triple barbed wire electric fence. I got a tour of the place while shopping for a disaster recovery facility. Cool stuff...

  52. That is truly excellent by RMH101 · · Score: 1
    I'd have gone for "rack should be wrapped in gold foil with a ribbon like an expensive chocolate bar" or "sheets of pure diamond/transparent aluminium" myself, but good work anyway.

    Taking the dull answer of "have a failover box somewhere else" would be an act of cowardice.