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Grey Lines Mar MacBook Air Displays

adamengst writes "Numerous users have been complaining about grey lines that muddy the crispness of the displays of the recently updated MacBook Air. Doug McLean explains the problem in TidBITS, along with what Apple appears to be doing about it."

23 of 288 comments (clear)

  1. "Muddy the crispness"? by Anonymous Coward · · Score: 5, Funny

    What, is this an audiophile forum now? I can only assume the lines fluff up the felty softness too.

    1. Re:"Muddy the crispness"? by Lumpy · · Score: 5, Funny

      The problem is that these users are not conditioning their laptop displays before use. It's well known you need to play a very diverse video before any actual use so that the screen is "exercised" and ready for use. they get stiff after sitting off for a while.

      Also using directional USB cables as well as cleaning the keyboard with a gold based cleaning solution will help enhance the crispness of the display.

      --
      Do not look at laser with remaining good eye.
    2. Re:"Muddy the crispness"? by LMacG · · Score: 5, Funny

      Also, marking around the edge of the display with a green felt-tip pen will keep all the pixels in proper alignment.

      --
      Slightly disreputable, albeit gregarious
    3. Re:"Muddy the crispness"? by AdamPee · · Score: 5, Funny

      You can't start out with too diverse video, your computer could pull a driver. Instead, start off gently, something like a screensaver, and move on to something a little more rigorous as it warms up.

    4. Re:"Muddy the crispness"? by Lumpy · · Score: 5, Funny

      Gold is passe now.

      Platinum coated Low Oxygen titanium with iridium tips are what is needed now.

      Also be sure that your Ethernet cables are of quality. http://www.usa.denon.com/ProductDetails/3429.asp# is the only cable that is worthwhile for any performance computing.

      using a lesser cable will cause muddyness.

      --
      Do not look at laser with remaining good eye.
    5. Re:"Muddy the crispness"? by elrous0 · · Score: 5, Funny

      My wife flipped out and left me when I bought those instead of paying the mortgage last month. Too bad for her that she's not here to enjoy the cleanest USB signal I've ever seen!

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    6. Re:"Muddy the crispness"? by theaveng · · Score: 5, Informative

      Having a high-quality cable made sense in the days of Analog audio, because a poor-quality cable could distort the sound, but in this new era of Digital audio (1's and 0's) there's no longer any need. "The AK-DL1 will bring out all the nuances in digital audio reproduction" is just nonsense. The nuances come from the computer DAC chip's ability to turn 1's and 0's into sound, and that's where audiophiles should spend their money, not on a $500 gold-plated cable.

      Fools and their money are easily parted.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    7. Re:"Muddy the crispness"? by theaveng · · Score: 5, Funny

      >>>Thank you, Captain Obvious, for that enlightening post.

      That's alright. Captain Obvious trumps Seaman Asshole.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
  2. It's all how you look at it by iamdrscience · · Score: 5, Funny

    I for one, think that a few grey lines make a display look distinguished.

    1. Re:It's all how you look at it by Rude+Turnip · · Score: 5, Funny

      Clearly, they are speed lines to make the Mac even snappier!

    2. Re:It's all how you look at it by Yvan256 · · Score: 5, Insightful

      You, sir, are obviously not a Mac user.

      "Snappier" is a term which is reserved for talking about Safari, after an update (no matter if it's faster or not).

      ex: Wow, Safari 4.0 is snappier!

    3. Re:It's all how you look at it by je+ne+sais+quoi · · Score: 5, Funny

      No, you can use for the point releases for the OS and the finder too. For example: "Apple just released OS 10.4.x and even though the patch notes say there were only unrelated security and bug fixes, the finder feels snappier!" This is attributable to well-documented ability of the chips in Apple computers to overclock themselves by sensing the level of smug satisfaction and air of superiority of the user. :)

      --
      Gentlemen! You can't fight in here, this is the war room!
  3. Not just for the new ones... by JoeMerchant · · Score: 5, Informative
    Only tangentially related:

    I've had an intermittent graphics card problem with an '06 MacBookPro for a while now... it leads to occasional system freeze, maybe once a day, sometimes recently a lot more. One warning that a freeze may be imminent is the appearance of thin horizontal light blue lines during what appear to be block-copys of graphics (like scrolling a browser page) - freezes often come during intense operations like a Genie style minimize, but even turning all these off, the freezes still come. There are scattered reports of similar problems, mostly when new, and my experience tracks with these (more frequent when external monitor is connected, etc.)

    Bottom line - I didn't pay the 15% AppleCare tax, so I'm SOL in terms of support from Apple, they haven't admitted to anything systemic, though it obviously is at least somewhat reproduceable. What I'd really like them to do is publish a kind of tech bulletin telling how to correct the problem if you have it, but I suppose that might take business away from their Genius bars (nearest one being 2 hours drive from here.)

    If they wanted a reputation as a truly awesome company, they would develop and release that kind of info instead of suppressing it to affect the (false, and repugnant) air of perfection.

    1. Re:Not just for the new ones... by RMH101 · · Score: 5, Informative
      Woah there. Want the good news or the bad news? Bad news: if you've got an Nvidia GPU, your MBP's fvcked. The GPU's almost certainly one of the very, very large number Nvidia managed to screw up. The ball array soldering is faulty, and it isn't fixable.

      Good news: Apple have acknowledged this as an issue and are fixing out of warranty. See http://apcmag.com/apple_acknowledges_macbook_pro_graphics_glitch_offers_fix.htm for details.

      Mine's in the faulty date of manufacture range so I'm just waiting to get hit with it too. Ric

  4. Dithering by AC-x · · Score: 5, Interesting

    The picture posted of the problem looks like the dithering's gone wrong and it's just showing lines rather then the usual checkerboard pattern

  5. Quit Complaining! by decalod85 · · Score: 5, Funny

    My Mac SE from 1988 had all grey lines! You kids and your 'color' monitors...

  6. Re:tag: appleispants by TheRaven64 · · Score: 5, Funny

    Note this only makes sense in English. In American, the phrase means 'x is trousers,' which is quite nonsensical.

    --
    I am TheRaven on Soylent News
  7. This effect has been explained in C't recently by Anonymous Coward · · Score: 5, Informative

    The article is in German and not freely available online, so I'll summarize it: The problem is in the display electronics. To prevent the liquid crystals from polarizing themselves (sort of a burn in effect), the polarity of the voltage is reversed after each frame. If the center voltage is not exactly between the low and high voltage, then the pixel is brighter or darker, depending on the current polarity of the control voltage. The display drives the lines with alternating polarity, so this deviation causes an alternating pattern of slightly darker and slightly lighter lines.

  8. another 'blog' advertising via slashdot... by Animaether · · Score: 5, Informative

    submitted by somebody at a blog, a vague summary about a 'story' at... that same blog!
    Maybe it's not a blog - sure reads like one.

    "Numerous users have been complaining about grey lines that muddy the crispness of the displays of the recently updated MacBook Air."
    That line in the summary -is- the 'story'.

    "Doug McLean explains the problem in [the advertised blog]"
    No he doesn't. He just recaps what the supposed problem would be in some detail with an example image. Kudos for the image, but there's no explanation of the problem - what causes it, why it's only apparently in late 2008 models, etc. etc. you know.. explanation - whatsoever. There's wild guessing as to what's causing it...
    "Theories about the lines are scant, but the main ones attribute them to the new anti-glare coating or the new Nvidia graphic chips. Many users seem suspicious, though hopeful, that a firmware update will resolve the problem."
    But that alone should make you quirk an eyebrow... I do hope those 'many users' are on the side of 'the new Nvidia graphic chips [are the cause]", as I've got no hope whatsoever for those who think that a firmware update would fix an anti-glare coating.

    "along with what Apple appears to be doing about it."
    Well I guess including that information in the summary would mean even less people would click on the 'story', but the answer is "we don't know". As usual, with Apple, I know, but from the 'story'...
    1. "Apple has issued no official statement on the matter"
    2. "we hope Apple [...] takes [...] steps to resolve it"
    i.e. "we don't know what Apple appears to be doing about it"

  9. Re:No surprise by TheRaven64 · · Score: 5, Interesting

    A little while back the HD in my MacBook Pro died (shortly after completing the first full backup I'd done in almost a year, which was pretty incredible timing). While it was off being repaired, I switched back to my old PowerBook. The resolution of the screen was slightly lower, but the difference was amazing. With the PB I have massive viewing angles - unless I'm off at such a wide angle that the screen is almost a sliver, the image is still clear. With the MBP it starts to go as soon as I'm not flat-on to the display. You'd have thought that the 'pro' lines would still have decent technology, but maybe no one's making it anymore (and the newer ones have those horrible glossy screens, so I won't be getting one of them). If it wasn't for the fact that LaTeX documents that build in 10 seconds on the MBP take over a minute on the PowerBook, I'd be tempted to switch back to it.

    --
    I am TheRaven on Soylent News
  10. Re:tag: appleispants by foo+fighter · · Score: 5, Funny

    And "x is rubbish" is a British phrase meaning "x sucks".

    --
    obviously no deficiencies vs. no obvious deficiencies
  11. Re:tag: appleispants by d3ac0n · · Score: 5, Informative

    Actually, you have that precisely backwards.

    in American English: Pants = Trousers or Slacks

    in British English: Pants = Underpants. It's also where the word "panties" (aka: women's underwear) comes from.

    So in America, "Underpants" became "Underwear". In Britain, "Underpants" became "pants"

    In Soviet Russia.... well, I have no idea what they call their underclothes, but I'm sure it has something to do with the underclothes wearing YOU. Or something like that.

    --
    Official Heretic from the "Church of Global Warming". Proven right thanks to whistle blowers. AGW = Flat Earth Theory
  12. Re:Not fair by value_added · · Score: 5, Funny

    You PC-using commoners just don't understand good design ascetics.

    Some days, there just aren't enough words ...