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Grey Lines Mar MacBook Air Displays

adamengst writes "Numerous users have been complaining about grey lines that muddy the crispness of the displays of the recently updated MacBook Air. Doug McLean explains the problem in TidBITS, along with what Apple appears to be doing about it."

37 of 288 comments (clear)

  1. "Muddy the crispness"? by Anonymous Coward · · Score: 5, Funny

    What, is this an audiophile forum now? I can only assume the lines fluff up the felty softness too.

    1. Re:"Muddy the crispness"? by Lumpy · · Score: 5, Funny

      The problem is that these users are not conditioning their laptop displays before use. It's well known you need to play a very diverse video before any actual use so that the screen is "exercised" and ready for use. they get stiff after sitting off for a while.

      Also using directional USB cables as well as cleaning the keyboard with a gold based cleaning solution will help enhance the crispness of the display.

      --
      Do not look at laser with remaining good eye.
    2. Re:"Muddy the crispness"? by LMacG · · Score: 5, Funny

      Also, marking around the edge of the display with a green felt-tip pen will keep all the pixels in proper alignment.

      --
      Slightly disreputable, albeit gregarious
    3. Re:"Muddy the crispness"? by AdamPee · · Score: 5, Funny

      You can't start out with too diverse video, your computer could pull a driver. Instead, start off gently, something like a screensaver, and move on to something a little more rigorous as it warms up.

    4. Re:"Muddy the crispness"? by Lumpy · · Score: 5, Funny

      Gold is passe now.

      Platinum coated Low Oxygen titanium with iridium tips are what is needed now.

      Also be sure that your Ethernet cables are of quality. http://www.usa.denon.com/ProductDetails/3429.asp# is the only cable that is worthwhile for any performance computing.

      using a lesser cable will cause muddyness.

      --
      Do not look at laser with remaining good eye.
    5. Re:"Muddy the crispness"? by elrous0 · · Score: 5, Funny

      My wife flipped out and left me when I bought those instead of paying the mortgage last month. Too bad for her that she's not here to enjoy the cleanest USB signal I've ever seen!

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    6. Re:"Muddy the crispness"? by DrinkDr.Pepper · · Score: 4, Funny

      For just $49.99 (+S&H) I will send you my patented green felt-tip pen pixel alignment tool. It's alcohol-free ink is designed maximize the pixel aligning properties associated with green felt-tip pens.

      --
      0xfeedface
    7. Re:"Muddy the crispness"? by theaveng · · Score: 5, Informative

      Having a high-quality cable made sense in the days of Analog audio, because a poor-quality cable could distort the sound, but in this new era of Digital audio (1's and 0's) there's no longer any need. "The AK-DL1 will bring out all the nuances in digital audio reproduction" is just nonsense. The nuances come from the computer DAC chip's ability to turn 1's and 0's into sound, and that's where audiophiles should spend their money, not on a $500 gold-plated cable.

      Fools and their money are easily parted.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    8. Re:"Muddy the crispness"? by Registered+Coward+v2 · · Score: 4, Funny

      Gold is passe now.

      Platinum coated Low Oxygen titanium with iridium tips are what is needed now.

      Also be sure that your Ethernet cables are of quality. http://www.usa.denon.com/ProductDetails/3429.asp# is the only cable that is worthwhile for any performance computing.

      using a lesser cable will cause muddyness.

      Agreed. It is also very important to ensure you use teh uni-directional Ethernet cable properly. It uses a special extruding and annealing process to line up all the electronic data pipes properly so that you get maximum data throughput in the download direction while limiting upstream traffic within ISP limits. If you install it backwards, as one of my cow orkers did, you'll severely limit your connection speeds since you are now throttling the download speed. His connection went from 2400 baud dialup speeds to past T1 after I simply reversed the cable. Don't bother to buy any of the special oxygen blocking gels that people tout for covering the connectors to prevent corrosion and maximize conductivity. They actually are harmful - you need a little bi-metallic corrosion between the connectors to ensure a nice, tight electrical bond; that's why your speeds go up after you've warmed up the cable and let it break in. I never disconnect my Ethernet cable from my MacBook for that very reason. I always disconnect at my router and carefully wrap the cable around my MacBook for travel. I hope this helps. HAND.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    9. Re:"Muddy the crispness"? by theaveng · · Score: 5, Funny

      >>>Thank you, Captain Obvious, for that enlightening post.

      That's alright. Captain Obvious trumps Seaman Asshole.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    10. Re:"Muddy the crispness"? by _Sprocket_ · · Score: 4, Funny

      The nuances come from the computer DAC chip's ability to turn 1's and 0's into sound, and that's where audiophiles should spend their money, not on a $500 gold-plated cable.

      I believe you missed this particularly helpful feature:

      Additionally, signal directional markings are provided for optimum signal transfer.

      Your 1's and 0's aren't getting anywhere without some directional markings to let them know which way they're going. Of course, Denon made a mistake by showing the directional marking (a double-sided arrow) in their product picture. Now all manner of hardware hackers will be simply using a magic marker to apply this wonderful feature to their bargain-basement cables. It won't work quite as well as the professional screen-printed version Denon provides. But then that level of quality is beyond the hardware hacker.

    11. Re:"Muddy the crispness"? by Mister+Whirly · · Score: 4, Insightful

      Really? A salesperson who works on commission recommended you buy the much more expensive product rather than the cheap one? Gadzooks! That sounds almost *gasp* unethical! And from a salesman! They are usually the bastion of ethics and morals.

      I like how at Best Buy the salespeople will tell you "We don't get commission." But I can guarantee you they get a bonus for selling the bogus "product protection service" crap. I have never seen more aggressive techniques to get you to buy the coverage. One time I was buying a $20 product, and was asked if I wanted to buy "protection" for it. Just for laughs I asked how much it would be. "$19.99 for 2 years" was the answer. I laughed in his face and told him if it broke anytime in the next 2 years, i would just come back and buy a brand new one for the same price, without the hassle of having to return the item and wait for them to decide to send me a new one. Or if in broke in 3-4 years, I would have already spent $40 on it and would have to spend another $20 to replace it. Now which plan sounds better?

      --
      "But this one goes to 11!"
  2. Comment removed by account_deleted · · Score: 4, Funny

    Comment removed based on user account deletion

  3. No surprise by Mad+Merlin · · Score: 4, Interesting

    LCD panel quality in general has been on the slide for a couple years now. Pretty much every LCD sold today has a trashy TN panel (6-bit colour and awful viewing angles), instead of mostly just the cheap ones like a couple years ago.

    1. Re:No surprise by Constantine+XVI · · Score: 4, Informative

      LED-lit.  The display itself is LCD.

      --
      "I think an etch-a-sketch with an ethernet port would beat IE7 in web standards compliance."
    2. Re:No surprise by TheRaven64 · · Score: 5, Interesting

      A little while back the HD in my MacBook Pro died (shortly after completing the first full backup I'd done in almost a year, which was pretty incredible timing). While it was off being repaired, I switched back to my old PowerBook. The resolution of the screen was slightly lower, but the difference was amazing. With the PB I have massive viewing angles - unless I'm off at such a wide angle that the screen is almost a sliver, the image is still clear. With the MBP it starts to go as soon as I'm not flat-on to the display. You'd have thought that the 'pro' lines would still have decent technology, but maybe no one's making it anymore (and the newer ones have those horrible glossy screens, so I won't be getting one of them). If it wasn't for the fact that LaTeX documents that build in 10 seconds on the MBP take over a minute on the PowerBook, I'd be tempted to switch back to it.

      --
      I am TheRaven on Soylent News
  4. It's all how you look at it by iamdrscience · · Score: 5, Funny

    I for one, think that a few grey lines make a display look distinguished.

    1. Re:It's all how you look at it by Rude+Turnip · · Score: 5, Funny

      Clearly, they are speed lines to make the Mac even snappier!

    2. Re:It's all how you look at it by Yvan256 · · Score: 5, Insightful

      You, sir, are obviously not a Mac user.

      "Snappier" is a term which is reserved for talking about Safari, after an update (no matter if it's faster or not).

      ex: Wow, Safari 4.0 is snappier!

    3. Re:It's all how you look at it by je+ne+sais+quoi · · Score: 5, Funny

      No, you can use for the point releases for the OS and the finder too. For example: "Apple just released OS 10.4.x and even though the patch notes say there were only unrelated security and bug fixes, the finder feels snappier!" This is attributable to well-documented ability of the chips in Apple computers to overclock themselves by sensing the level of smug satisfaction and air of superiority of the user. :)

      --
      Gentlemen! You can't fight in here, this is the war room!
  5. Not just for the new ones... by JoeMerchant · · Score: 5, Informative
    Only tangentially related:

    I've had an intermittent graphics card problem with an '06 MacBookPro for a while now... it leads to occasional system freeze, maybe once a day, sometimes recently a lot more. One warning that a freeze may be imminent is the appearance of thin horizontal light blue lines during what appear to be block-copys of graphics (like scrolling a browser page) - freezes often come during intense operations like a Genie style minimize, but even turning all these off, the freezes still come. There are scattered reports of similar problems, mostly when new, and my experience tracks with these (more frequent when external monitor is connected, etc.)

    Bottom line - I didn't pay the 15% AppleCare tax, so I'm SOL in terms of support from Apple, they haven't admitted to anything systemic, though it obviously is at least somewhat reproduceable. What I'd really like them to do is publish a kind of tech bulletin telling how to correct the problem if you have it, but I suppose that might take business away from their Genius bars (nearest one being 2 hours drive from here.)

    If they wanted a reputation as a truly awesome company, they would develop and release that kind of info instead of suppressing it to affect the (false, and repugnant) air of perfection.

    1. Re:Not just for the new ones... by RMH101 · · Score: 5, Informative
      Woah there. Want the good news or the bad news? Bad news: if you've got an Nvidia GPU, your MBP's fvcked. The GPU's almost certainly one of the very, very large number Nvidia managed to screw up. The ball array soldering is faulty, and it isn't fixable.

      Good news: Apple have acknowledged this as an issue and are fixing out of warranty. See http://apcmag.com/apple_acknowledges_macbook_pro_graphics_glitch_offers_fix.htm for details.

      Mine's in the faulty date of manufacture range so I'm just waiting to get hit with it too. Ric

  6. Re:tag: appleispants by David+Gerard · · Score: 4, Informative

    "x is pants" is a British phrase meaning "x is rubbish".

    --
    http://rocknerd.co.uk
  7. Dithering by AC-x · · Score: 5, Interesting

    The picture posted of the problem looks like the dithering's gone wrong and it's just showing lines rather then the usual checkerboard pattern

  8. Quit Complaining! by decalod85 · · Score: 5, Funny

    My Mac SE from 1988 had all grey lines! You kids and your 'color' monitors...

  9. Re:tag: appleispants by TheRaven64 · · Score: 5, Funny

    Note this only makes sense in English. In American, the phrase means 'x is trousers,' which is quite nonsensical.

    --
    I am TheRaven on Soylent News
  10. This effect has been explained in C't recently by Anonymous Coward · · Score: 5, Informative

    The article is in German and not freely available online, so I'll summarize it: The problem is in the display electronics. To prevent the liquid crystals from polarizing themselves (sort of a burn in effect), the polarity of the voltage is reversed after each frame. If the center voltage is not exactly between the low and high voltage, then the pixel is brighter or darker, depending on the current polarity of the control voltage. The display drives the lines with alternating polarity, so this deviation causes an alternating pattern of slightly darker and slightly lighter lines.

  11. another 'blog' advertising via slashdot... by Animaether · · Score: 5, Informative

    submitted by somebody at a blog, a vague summary about a 'story' at... that same blog!
    Maybe it's not a blog - sure reads like one.

    "Numerous users have been complaining about grey lines that muddy the crispness of the displays of the recently updated MacBook Air."
    That line in the summary -is- the 'story'.

    "Doug McLean explains the problem in [the advertised blog]"
    No he doesn't. He just recaps what the supposed problem would be in some detail with an example image. Kudos for the image, but there's no explanation of the problem - what causes it, why it's only apparently in late 2008 models, etc. etc. you know.. explanation - whatsoever. There's wild guessing as to what's causing it...
    "Theories about the lines are scant, but the main ones attribute them to the new anti-glare coating or the new Nvidia graphic chips. Many users seem suspicious, though hopeful, that a firmware update will resolve the problem."
    But that alone should make you quirk an eyebrow... I do hope those 'many users' are on the side of 'the new Nvidia graphic chips [are the cause]", as I've got no hope whatsoever for those who think that a firmware update would fix an anti-glare coating.

    "along with what Apple appears to be doing about it."
    Well I guess including that information in the summary would mean even less people would click on the 'story', but the answer is "we don't know". As usual, with Apple, I know, but from the 'story'...
    1. "Apple has issued no official statement on the matter"
    2. "we hope Apple [...] takes [...] steps to resolve it"
    i.e. "we don't know what Apple appears to be doing about it"

  12. Re:tag: appleispants by foo+fighter · · Score: 5, Funny

    And "x is rubbish" is a British phrase meaning "x sucks".

    --
    obviously no deficiencies vs. no obvious deficiencies
  13. Re:Macbook air constantly broken by design by mario_grgic · · Score: 4, Informative

    The new aluminum Macbook is a better Macbook Air. Seriously, it is almost as sturdy, it has DVD burner, better CPU, more and easily accessible ports, and stereo speakers (although totally useless on both models).

    It's not as light, but it's not much heavier either.

    On the other hand, my Macbook has no heat issues, it's actually amazingly cool for normal use.

    --
    As the island of our knowledge grows, so does the shore of our ignorance.
  14. Re:tag: appleispants by Lemming+Mark · · Score: 4, Funny

    Note this only makes sense in English. In American, the phrase means 'x is trousers,' which is quite nonsensical.

    Nope, it's not English versus American. You're thinking of British versus American. In the English dialect, the correct phrase would be "jolly bad show, old chap" or the alternate form "cor blimey, guv'nor, one is not amused".

  15. Re:tag: appleispants by d3ac0n · · Score: 5, Informative

    Actually, you have that precisely backwards.

    in American English: Pants = Trousers or Slacks

    in British English: Pants = Underpants. It's also where the word "panties" (aka: women's underwear) comes from.

    So in America, "Underpants" became "Underwear". In Britain, "Underpants" became "pants"

    In Soviet Russia.... well, I have no idea what they call their underclothes, but I'm sure it has something to do with the underclothes wearing YOU. Or something like that.

    --
    Official Heretic from the "Church of Global Warming". Proven right thanks to whistle blowers. AGW = Flat Earth Theory
  16. Re:Not fair by value_added · · Score: 5, Funny

    You PC-using commoners just don't understand good design ascetics.

    Some days, there just aren't enough words ...

  17. Re:tag: appleispants by David+Gerard · · Score: 4, Funny

    In Modern English, one would throw in a few "faakin caarnt" as well, or risk not being understood.

    --
    http://rocknerd.co.uk
  18. Re:tag: appleispants by AKAImBatman · · Score: 4, Interesting

    In Soviet Russia.... well, I have no idea what they call their underclothes, but I'm sure it has something to do with the underclothes wearing YOU. Or something like that.

    After WWII, Russia ended up with tons of German clothes as part of the spoils of war. Not being familiar with the styles of clothing worn in Germany, many women were seen using German undergarments as evening gowns. (e.g. going to the Opera, a ball, or a fancy party) For the most part no one noticed the difference, but those that were more familiar with German life were amused to no end.

  19. Re:Suprise... by tsa · · Score: 4, Interesting

    I agree. My MacBook Pro has a really crappy display for such an expensive laptop IMO. From whichever angle I look at it, I never see the whole screen in the same brightness.

    --

    -- Cheers!

  20. Re:tag: appleispants by Anonymous+Psychopath · · Score: 4, Funny

    In California it means an evil baseball team.

    --

    Eagles may soar, but weasels don't get sucked into jet engines.