Microsoft Knew About Xbox 360 Damaging Discs

Kelly writes "An unsealed document in a Washington lawsuit filed last week at Seattle, Microsoft was well aware that the Xbox 360 was prone to damaging game discs even before the console was introduced in November 2005. Microsoft had three solutions for solving the issue, but all three solutions were rejected due to technical concerns or on the basis of cost. Microsoft settled on a cost-free fourth solution: a warning was added to Xbox 360 manual, which essentially placed the blame on users instead of the hardware." The scratching-disks problem was mentioned a few years back, too. I wonder whether more people would prefer a slight discount on the price of a console to the ability to reorient it while a disk was playing inside.

Comments

Re:Um...

[Ecuador]

I wonder whether some people would prefer a slight increase on the price of a console to include the ability to reorient it while a disk was playing inside without scratching the disc.

-No.

As long as you are fixing things...

Re:This is NOT Microsoft's fault

[jskline]

I can fully expect that out of a product sold to business or some "profession". However you are dealing with "consumer electronics" now and these are a bit different animal. They should have done a better job with this since it's targeting the consumer arena.