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CAN-SPAM Act Turns 5 Today — What Went Wrong?

alphadogg writes "Five years ago, the US tech industry, politicians, and Internet users were wringing their hands over the escalating problem of spam. This prompted Congress to pass a landmark anti-spam bill known as the CAN-SPAM Act in December 2003. Fast forward five years. The number of spam messages sent over the Internet every day has grown more than 10-fold, topping 164 billion worldwide in August 2008. Almost 97% of all e-mails are spam, costing US ISPs and corporations an estimated $42 billion a year. What went wrong here?"

8 of 301 comments (clear)

  1. Who is receiving spam? by fermion · · Score: 4, Interesting
    I receive very little spam. Maybe 20%. That is hardly 97%. So where is it.

    I know where it is, and why it is still a problem. It is not in my email box, or the email box of most people. It is in the spam filters of our email providers. And that is the problem. I don't see it so I don't care. Sure, it may increase my cost to get online, but by how much. DSL is dirt cheap to what I was paying 10 years ago, and at better bandwidth. So what do I care? I don't see it, the problem is solved. And I can delete the 5 messages of spam that get through.

    So out of sight, out mind, right? Wrong. I also know for the average person, and for the average spammer, those five messages per person that gets through can mean huge amounts of money. Even if nothing is bought, the way that mail clients are set up and vulnerabilities in the mail and web clients can make the spammer money. For instance, most clients now render HTML and load images automatically. Apple still refuses to set an option in mail.app to turn off HTML permanently, though it does allow one to not load images. Still, most people load images, which registers as a hit on some scam web site and registers the email as valid. Rendering the HTML can allow viruses on the receivers machine. And even the semi legitimate spammer still has hope that someone will buy a product.

    We won't be able to get rid of all spam, even though we can't get rid of mail scams though it is a felony. The best we can manage it. If we are to fix it more, then we have to bring the problem to the forefront by letting spam through, or some other methods.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  2. Re:What went wrong here? by Zathain+Sicarius · · Score: 3, Interesting

    Considering we were responsible for 56.7% of the spam in 2005, I don't think that 14.9% is a very 'vast' majority. Granted, we're still twice the countries below us, but we've either become much better or the other countries have all become far worse.

  3. Re:What went wrong here? by bussdriver · · Score: 4, Interesting

    #1 source of spam is the USA
    They didn't do enough plus they must have had loopholes.

    I managed a few email servers with a few hundred users back when the law was passed. When it went into effect (not when it passed) I saw within a few days a jump in spam of about 50-75% (trying to recall) it jumped up to about 2-3 times during the rest the year; it didn't rise that quickly in previous years. I don't think it has risen as quickly since then but I don't know.

    Connection? I don't know. That is what I observed.

    Since the USA is the source for most spam, other measure should be taken besides kicking down the door of some old lady who's windows PC was hijacked by a dozen spammers.

    At least that spam king was taken care of since the passing of the law. The law didn't do it; it just sent him over the edge and he took care of himself with a bullet and removed his genes from the genepool... (BTW, he lived in the USA)

  4. Re:hint:criminals don't follow laws by SgtAaron · · Score: 5, Interesting

    especially when they are anonymous(or at least obfuscated) and in many cases, overseas and therefore beyond prosecution under this law

    After tiring of the increasing load on our incoming mail servers running spamassassin, I undertook to spend a couple of days finding as many netblocks that ONLY have spam coming from them.

    It's shocking really, that I ended up spending more than two days since there were so many spread out all over the place at various colo companies. And I'm sorry to say that what I found is that nearly all of the snowshoe spammers I found were riddled around in colos here in the US. There are a bunch of ISPs out there that seem to be making a bunch of money from snowshoe spammers, so much so that they don't mind allocating half of a damned /19 for the spammers to use and populate with randomly generated domain names. And, of course, just to make it easier for us poor and broke sysadmins, these colos don't just put them all into nice contiguous blocks of IP addresses. I've about given up complaining to the likes of GalaxyVisions, Pacific Internet Exchange, AboveNet (yes, Abovenet is these days hosting lots of snowshoe spammers--sad). The list goes on and on.

    I'm up to ~375 netblocks we no longer accept SMTP connections from. The load average on our three MXs is usually about half what it used to be now.

  5. I work for a company that does opt-in mail lists by Anonymous Coward · · Score: 4, Interesting

    Our clients include many bands and music venues. We make every effort to be legit (unsubscribe links, legit reply email addresses, and all legit headers and DNS entries), but the rules of the game are not even available.

    See, many ISP's (AOL, and my new target of wrath, earthlink) have rules about the maximum number of messages allowed to come from a single source to their domains in a given time period. Exceed those, and you are an abuser. Except they won't tell you how many messages or how long the period. On the one hand I understand as spammers could use this to get through. But you can't even call them and get info. I've emailed their abuse lines with no reply. It's as if NO ONE knows this info. How does one follow the rules when they are undocumented and beyond the legislative code?

    Or when earthlink this past weekend decided we were a spammer, and spammed us back with abuse notices. But then they delivered our email to their customers many, many times in repetition. Like a dozen or more. It was not a server flaw on our side as confirmed by the database and log files. It was 'something' on their side that acted as a repeater for our legit email even as it was notifying us that we were spamming. We then get lots of nasty emails, which we reply to by hand. I spent half of the morning yesterday trying to get anything out of earthlink regarding the issue, but if you don't want to subscribe for service, they don't know what to do or where to have you call. I don't even know what the hoops are, much less can I jump through them.

    I get lots of unwarranted spam, but I also get many distribution lists that I want and look forward to reading. Some places make that a nightmare if you want to provide that service.

  6. Re:Legislation fixes nothing by dgatwood · · Score: 5, Interesting

    Just to clarify, it is technologically trivial, but nearly impossible to actually implement in a way that completely blocks spam for everyone because it requires complete adoption before you can start rejecting all non-compliant email. Basically, we'd be better off just starting a new email system in parallel and letting the old one die off as people stop using it.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  7. Re:What went wrong? What could have gone right? by AK+Marc · · Score: 4, Interesting

    Once, for fun, I signed up on a "get a free x-box" site with a throw-away address. For one, being in Alaska, it was impossible for me to complete the necessary steps to get it. For another, it is the perfect spam generator. You can never take your name off the list. They don't send you any spam, so you can't get your name off. They just re-sell your address. Even if the people that bought it take it off their list, the list you are on will be sold and re-sold thousands of times. As long as the list holders never personally send the spam, they are never required to stop selling you name to others to spam. Any law that doesn't address this is a law that will have no effect. Either all spam must be opt-in (like faxes) or there would be some requirement with all UCE to include contact information of the company where they got their list and how to get of the list of not just the one sending it, but the place they got it as well (and requirements about not sending from a list more than 30 days old and not selling a list within 30 days of getting it or something like that so it won't be sold billions of times before you can get off it).

    But yes, your general point is quite correct. It was desired by the spammers because without it any one state could have crafted a more restrictive law. With it, they can claim to be operating under the federal rules and that those trump the state requirements.

    I'd make it a requirement that the company address (physical, not PO boxes) be included in every spam, as well as a phone number. The headers must be real. If any part of the spam is faked (IP addresses, from field, or such, as well as the contact information must be accurate for at least 30 days after the spam is sent), then prosecure them for fraud and illegal access of a computer. If some woman getting on myspace uses a fake name and gets convicted, so should spammers using false headers.

  8. Re:hint:criminals don't follow laws by Sentry21 · · Score: 3, Interesting

    It's not a new concept either. As the old saying goes, 'A lock is a device to keep an honest man honest.' It won't stop a crook.

    Let's start penalizing ISPs that don't take sufficient measures to ensure spam doesn't leave their network. Once that's done and spam zombies in first-world countries are shut off (or at least, can't do any damage), then ISPs can start banning traffic from countries that don't bother to do anything about problems (such as Taiwan).