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Shuttleworth Proposes Overhaul of Desktop Notifications
Thelasko writes "Mark Shuttleworth is considering a controversial overhaul to the way Ubuntu manages notifications." I'm not thrilled with all of the changes proposed, which would mostly value simplicity over confusion at the expense of flexibility and permanence. But anything that would make more people read over and specifically approve the wording of error messages and other notifications is a good thing.
Can't I just dump a stack trace to stderr and be done with it?
This looks to me almost exactly the same way KDE 4 notifications work. Just a slight change in the bubble look.
So the entire summary is Thelasko's opinion , with a one sentence description that links to shuttleworth's blog? Perhaps a true summary of proposed changes in Ubuntu desktop notifications would have been more informative.
I like it. Maybe I'm alone here, but note in the article that Shuttleworth says that some notifications are important and should be treated differently (as "persistent panel indicators") - but there's no reason why you should have to click on "Wifi stopped working" and "Wifi started working", hence distracting you from what you're doing. Exploring new ideas is more important than whether they're good or bad, especially four months ahead of release.
xterm -n 8
But anything that would make more people read over and specifically approve the wording of error messages and other notifications is a good thing.
People can't follow written instructions when dumbed down so far that a six year old can follow. What makes you think people would read what an update to an OS does?
Case in point. We sent an email to everyone in our organization, including consultants, on Thursday afternoon (1:41 PM to be exact) specifically telling people to restart their machines, not turn them off, so Microsoft's critical update could be applied. We also told them in the same email that this procedure should be followed until further notice. Here is the relevant part:
Microsoft has issued a critical security patch that corrects a vulnerability problem with Internet Explorer. Tonight, the Client Support group will start applying the patch to all desktops/laptops within the agency. Therefore, we are requiring that all users follow the recommended procedure of daily restarting workstations. Upon a successful restart of your workstation you will be at the Windows sign-on screen.
Perform these steps before you leave each day.
1) Close all open applications as you normally would.
2) Click Start button\icon on the task bar at the bottom of your screen
3) Select Shutdown from the available list of items
4) Select Restart from the list of values - This is important - you must select "RESTART"
5) Click OK - Your PC will reboot itself to the Welcome to Windows sign-on screen - from there we can apply the corrective solution
On Monday, when I checked a log file, there were roughly 30 machines in my building alone that were turned off on Friday night rather than restarted. There were others in the field who had done the same thing.
We know they restarted their machine on Thursday night as requested so for them to have their machines off would mean they had to physically change the value from Restart to Shutdown, completely ignoring the email that was sent to them 24 hours before.
Only those who truly want to know what is going on will take the time to review updates. The rest will just click a button or not bother reading what is put in front of them.
We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
Our hypothesis is that the existence of ANY action creates a weighty obligation to act, or to THINK ABOUT ACTING. That make notifications turn from play into work. That makes them heavy responsibilities. That makes them an interruption, not a notification. And interruptions are a bag of hurt when you have things to do.
Then what, exactly, is the purpose of the notifications? If not to invoke immediate action, then just send an email summary at the end of the day of all the "notifications" that happened in the last 24 hours. Short of showing changes in a network state, what would be urgent enough to show immediately, on top of all other windows, but not important enough to want to address at the same time?
"Your download is complete." I'll want to open the file.
"You have new email." I'll want to read the email.
"Your mom cried when she read your heartwarming birthday card." I'll want to pick up the phone.
What are these mysterious notifications that won't invoke a desire to perform some sort of action from the user?
No wonder you have a pain in your ass! Most people have a hard time shoving one monitor up there, never mind two! And then rotating it? You're hardcore.
Every so often the interface should generate a dialog box that says: "Are you an idiot Y/N" If the user consistently answers no then the dialog boxes disappear. If they just click yes on every box in front of them then the operating system trojanizes its self to save other people the effort.
And this is acceptable to you? This is exactly what you shouldn't have to do.
"You can either have software quality or you can have pointer arithmetic, but you cannot have both at the same time."