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Configuring a Windows PC For a Senior Citizen?

An anonymous reader writes "I would like to know if there are any resources on the Web or elsewhere describing how to configure a Windows PC for an older parent not living in the same household. Assume little computer familiarity or aptitude. Some stuff is obvious, like using only a few large icons for favorite Web sites, or an icon perhaps for composing email and another for checking email. Other considerations are eliminating nuisance messages from Windows update and antivirus/firewall. What works and what doesn't? Can anyone who has worked/volunteered at a senior center offer some insights?"

20 of 823 comments (clear)

  1. Install Ubuntu by Peeloo · · Score: 5, Insightful

    I've had the same problem with my parents for years, going back home each Christmas to reformat windows and spending the week getting the configuration back to normal. For the last 3 years they've used Ubuntu, with some problem with the printer the first few months, but now I'm just spending a few minutes pushing the "Upgrade Version" button instead of a total reformat. They can check their mail/internet and you don't have to worry about virus/firewall, win-win :)

    1. Re:Install Ubuntu by silanea · · Score: 5, Insightful

      Second that. My mother had avoided any and all contact with computers up until a year ago. I slapped Ubuntu on my old notebook, gave her a crash course in "doing things with that machine" and happiness ensued. She does ask me things from time to time, but so far she hasn't been able to break anything.

      Particularly the update management comes in handy: On Windows every program has its own confusing and annoying way of locating updates. On Linux you get one window asking you for one click.

      --
      Rudolf Hess edited Mein Kampf. He was the very first grammar nazi.
    2. Re:Install Ubuntu by msormune · · Score: 5, Insightful

      A Week? Really? :) Why did you format it in the first place? Why did you setup a restore image in the first place created on the Windows clean installation?

      And the last time I did Upgrade Version on Ubuntu, it took an hour just to download the new files.

      I have really no problem your post and have used Ubuntu desktop with success in the past, but it just irks me how much GNU/Linux people bend the truth when pushing their agenda. Or maybe they really just don't know any better than just to "format and reinstall" on Windows.

    3. Re:Install Ubuntu by meringuoid · · Score: 4, Insightful
      And the last time I did Upgrade Version on Ubuntu, it took an hour just to download the new files.

      Perhaps, but did you have to intervene while it did that? How long the computer takes to do its stuff is less important: the question is how long the human job takes, and that is indeed only a few minutes.

      --
      Real Daleks don't climb stairs - they level the building.
    4. Re:Install Ubuntu by suckmysav · · Score: 5, Insightful

      "I never realised how much time I spent on fixing friends windows boxen until recently."

      I'm probably a bit older than you. Quite a while back I learned to "just say no". It gets easier when you can say "I don't use Windows, you will have to find a windows person to fix that."

      Inevitably, they then ask "Don't use Windows? What do you use then?" and I'm sure you can fill in the rest yourself.

      As you've obviously realised, life gets sooo much easier after you've done this.

      --
      "You can't fight in here, this is the war room!"
    5. Re:Install Ubuntu by BrentH · · Score: 5, Insightful

      Thing is, Windows systems do appear to accumulate clutter, no matter how you use it. Be it viruses or spyware (a big problem with senior citizens, in fact all non computer aficionados) or all the updates from the basic software utils you need (Adobe reader, Quicktime, some sort of Office suite), Windows itself even. I find that a Linux system (Ubuntu in particular for me) takes all that away. Of course, no viruses or spyware, and a central updatemanager that knows what it does and doesnt accumulate cruft in the way Windows does.

      If you want maintenance free, go with Ubuntu.

    6. Re:Install Ubuntu by Casandro · · Score: 4, Insightful

      1. Interface standards: Every programm looks different depending on the year is was made. Some things don't even make sense, unless you take the history behind it into account.

      2. Of course you can modify a Windows machine to be user-friendly and managable, but that takes days of work. And even then you'll still need to manually restore it. A typical Ubuntu installation is done in less than an hour and you already have a fairly optimal system. I mean Windows doesn't even come with Firefox!

    7. Re:Install Ubuntu by Malevolyn · · Score: 4, Insightful

      The simple fact that Linux isn't Windows doesn't inherently make it better, either. Arguable, yes, but hopefully the point is gotten. But while my parents use Xubuntu and are fine with it, they do have their gripes. They come from long time use of Windows, so the transition was somewhat difficult. The only reason I didn't just set them back up with XP is due to fact that setting up a thumbdrive live distro of Xubuntu was easier than replacing the optical drive in their laptop (works fine, but you can't boot from it for whatever reason that doesn't matter anymore).

      Honestly, I don't think OS matters for users that only need, say, email, a browser, and a word processor. You could probably get away with something like MenuetOS.

      The only reason I stick with Windows is because it's more work than it's worth to get a decent music production setup in Linux. I'm stuck with Windows and OS X for that.

      --
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    8. Re:Install Ubuntu by Just+Some+Guy · · Score: 4, Insightful

      With all that necessary just to run an end-user system, Windows will never be ready for the desktop.

      --
      Dewey, what part of this looks like authorities should be involved?
    9. Re:Install Ubuntu by Anonymous Coward · · Score: 5, Insightful

      Dude, read what you just wrote. If you are serious, I would like to know how much you charge your folks for support.

      Score: 5 Ridiculous

    10. Re:Install Ubuntu by Toll_Free · · Score: 4, Insightful

      Yeah, make it real easy.

      Install Linux. So every time your parents need help, they can get STFU n00b, go RTFM.

      Ubuntu on my grandmothers laptop was a mission in pulling my hair out, getting a divorce, wanting to kill every small puppy I ever ran across for 6 months afterwards, etc.

      OTOH, installing XP was easy, everything on the laptop works, she has OFFICE (which all her friends have, and makes it VERY easy. Instead of hearing "lucy does it this way, why doesn't my computer work that way", I now hear "This is great. I have the same thing as Lucy, and when I had a problem last night, I could call her instead of you!!!".

      Oh yeah, I guess I should have told Granny to go to the local Linux Users Group, huh?

      People who OS bash are like runners in the special olympics. Even if you win, you're still a retard

      --Toll_Free

    11. Re:Install Ubuntu by snowraver1 · · Score: 5, Insightful

      Grr, I wish I could so something about my parents computers. I got called several days ago, and then again yesterday after I didn't retrun the call (I'm a bad son).

      I am sick and tired of fixing fucked up windows installs. The problem is that windows is a major pain in the ass without an admin account, and running as an admin is just asking for trouble.

      Looks like this christmas, I get to fix a computer! YEY! Just like last christmas...

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    12. Re:Install Ubuntu by d3ac0n · · Score: 4, Insightful

      1) It's called "Add Programs", a nice little gui utility in the main Ubuntu menu.

      2) Ubuntu doesn't even come with vi installed as part of the base distribution. It does have Gedit though.

      3) I haven't had to TOUCH an xorg.conf file in 3 years of using Ubuntu.

      Welcome to 2008. How are things going back there in 2005?

      --
      Official Heretic from the "Church of Global Warming". Proven right thanks to whistle blowers. AGW = Flat Earth Theory
  2. Done this before by dmneoblade · · Score: 5, Insightful

    Make sure you give the computer with remote administration capabilities pre-setup and tested. Be prepared to be called with questions, and remote desktop can save you a LOT of time when grandma discovers popups. Or when something inevitably goes wrong.

    --
    Warning, knife is sharp. Please keep out of children.
  3. Easy... by 800DeadCCs · · Score: 4, Insightful

    DON'T!!!

    I've done some tech support for people in my mother's building (and since then, re-affirmed my oath to NOT FUCKING do that ever again!),
    You may as well surf all the virus/trojan loaded sites before you give it to them and save them the trouble.
    And save yourself the trouble of having to explain why all their pictures are gone, or why they're victims of ID theft and not able to do anything about it.

    Many people are going to shout "UBUNTU!!! They can just do the updates themselves."
    Yeah, and then you're gonna be over there figuring out what happened when they do a version upgrade and it not just breaks, but shatters to pieces.

    I got my mom a mini-mac. The only issues I've had to fix are getting an old version of photoshop running on it, and telling her that "no, you don't have to pay for Open Office, that's a donation button, like on PBS."

    Disclaimers: I use ubuntu on my systems; no problems, I like it. I am not a mac fanboi. I know not every senior is technically inept; I've seen plenty who do amazing things on their systems, I've also seen some who shouldn't be allowed to own a toaster.

  4. While we're here by Anonymous Coward · · Score: 5, Insightful

    My parents have never driven a car, and i plan on buying them one for christmas.

    As well as never driving, they tell me they have no intention of learning but they fully intend to take it for a spin on christmas morning to go an see my brother who lives 50 miles away.

    Can someone recommend me a good car to buy them? preferably one which will work for it's entire lifetime with no maintenance or refuelling, and is instantly drivable by someone who does not know how to drive?

  5. Re:perhaps there is a reason ? by somenickname · · Score: 4, Insightful

    The responses of "Use Ubuntu instead" are not all based on fanboi-ism. Most are probably based on the fact that the question as asked is not a solvable problem. In that case, "You can't but, I've used another OS to accomplish this very thing for my parents and it's worked very well" seems like helpful advice to me.

  6. Linux of Mac by robinjo · · Score: 4, Insightful

    Really, do not install Windows for your older parents. They will just get in trouble with it. Get them a Mac or some really user friendly Linux distro, like Ubuntu.

    The #1 problem with Windows is not usability, but malware. As older people don't probably have any clue about security, it's best to let them use an OS, that will keep them out of trouble.

  7. 640 X 480 by Comboman · · Score: 5, Insightful

    I've tried to explain to my mom that she's not utilizing the full power of her graphics card and that if she wants large fonts, she can adjust the font size in the display properties to be whatever she wants. I even set it up for her once. The next time I came over, it was set back to 640 X 480 because "it looks better". Apparently big blocky fonts are easier for seniors to see than big smooth fonts. Who knew?

    --
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  8. PCLOS. by upyouns · · Score: 4, Insightful

    I am a senior citizen and have configure several PC's for my fellow seniors. The thing to do is have a fellow senior experienced with PC's configure it for them. I configure PCLOS or UBUNTU for them. Then explain how to use it. Usually that involves setting up email, setting up Kopete or pidgen, OpenOffice and firefox. The I show them how to contact me with Kopete. Most seniors are more comfortable with other seniors.