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Tales From the Support Crypt
An anonymous reader writes "Talking viruses, infected physical devices, and lights that go out are some of the 'problems' Panda Security's tech support service has had to face. Many of them were not a result of computer viruses, but of confused users. This proves once again, that antivirus manufacturers must make a special effort to increase user knowledge regarding computer security and malware effects." For anyone who's been on the receiving end of such questions, now's a good time to tell your cathartic tale.
Oh man, I wish I had mod points.
Later when the user will forget about the space, they will get frustrated that they can't log in.
Why wouldn't they be able to log in when they forget the space? Trim("Password")=Trim(" Password "), so they should still be able to log in.
SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
In the last 2 houses Ive lived in, we could easily cook with no power.
It was propane in the last house, and NG in our new house.
Doesn't matter if the first thing in your encryption routine is a Trim, because Trim(" Password")=Trim("Password").
SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
Actually, i'd go so far as to say it is now way more than just that. There has always been a percentage of the population that unable to apply critical thinking simply due to the way they are. The part that frightens me the most is the trend in the past 20 years towards critical thinking being considered a negative thing. Anyone making consistent use of critical thinking will find out very quickly that thinking is no longer popular. There are a large number of people i KNOW are able to approach problems in this fashion, but refuse to do so as that just isn't popular.
I think this is related to peoples sudden inability to read when the words are prefaced with Error, Warning, or anything of the sort.
It kinda sucks, but being well adapted socially requires a high tolerance for statements that make absolutely no sense. It seems to me like this sense of "obvious cognition == bad call" has been on the rise especially in the generations born after 1985. i do not know what happened to overall education in the early 90s in north america (not just schooling but also parental and societal exposures as well), both in canada and the states, but it has destroyed the DESIRE to think critically in a large portion of the younger populace. My only hope is that i just happen to run into a really bad sample set of people during my life to have a proper opinion.
Ice Cream has no bones.