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Overzealous AirTran Boots 9 Passengers Off

An anonymous readerwrites "On Friday the wonderfully customer centric AirTran decided to remove a family of 9 US born Muslims after a comment between two family members regarding how close to the Jet engine they had been seated. The wonderful part is that after the FBI cleared the family 2 hours later, AirTran refused to fly the family, and refused to rebook them on their way from Washington to Orlando, Florida. The family purchased additional tickets on US Airways later that day, after AirTran requested that the irate father be escorted from their booking podiums by security. This whole story highlights the pathetic customer service we are getting from the Airlines these days — they actually treat us like criminals first and ask questions later. Just don't get me started on Delta." It's nice to see that stupidity still knows no bounds.

13 of 1,002 comments (clear)

  1. Open your mouth about security in an airport by Anonymous Coward · · Score: 0, Troll

    And you deserved to be kicked off the plane. It's common sense and probably the only reason that this got reported and the ten thousand other incidents didn't is because they were muslim.

    1. Re:Open your mouth about security in an airport by drmemnoch · · Score: 0, Troll

      They were sitting around and talking about where the safest place to be on the plane was if it blew up or crashed. Of course the other passengers got scared because they heard words like crash and blow-up. These people deserved what they got, the fact that they were Muslim made this news. But anyone would have gotten this treatment.

      --
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  2. Maybe it was their credit card. by ISoldat53 · · Score: 0, Troll

    They didn't use American Express.

  3. Re:What level were the decisions made? by cdrguru · · Score: 0, Troll

    Muslim is not a "race". It is not something you are born with. It is a religion. It is a religion that is incredibly hostile to people not of that faith.

    Sure, there are probably lots of fine people that are Muslim. However, there are a large number that either refuse to acknowledge the radicals go too far or silently agree with the radicals. We have no idea which, but there is way too little condemnation of the radicals.

    Accepting the acts of the Islamic radicals generates lots of hostility towards Muslims in general. I don't care if they don't agree - standing around and looking like they agree makes all Muslims look bad.

  4. Re:Discrimination by binarylarry · · Score: 0, Troll

    So, did you miss the whole part about boycotts and the Martin Luther King protests?

    Do you think the bus companies just said one day "Oh boy, you know those angry colored people are right!"

    No, they got hit in the pocket book due to boycotts and changed their policies because of it.

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  5. Re:They got a refund by robot_lords_of_tokyo · · Score: 0, Troll

    seriously now, if you were sitting out in front of a federal building and some redneck dressed in bdus parks a moving van in front, you wouldn't be the slightest bit worried? Would you rather grandma gets into the metro car with an Indian in a suit, or the 20 stone Nigerians decked out big poofy jackets? This family was treated very badly, but they would have to be really really oblivious to dress up like the people that we see on our tvs every night yelling death to america, make comments about the safest place to sit in a plane, and not realize that people might get a bit nervous. Yea, we tend to profile. It's our brain trying to warn us that patterns are being matched and we need to take notice. AirTran was completely worthless here. They just made my airline selection process that much easier.

  6. Re:What level were the decisions made? by st0rmshad0w · · Score: 0, Troll

    And what about Jews and Catholics?

  7. Re:They got a reflux by noshellswill · · Score: 0, Troll

    Race = religion well mebby. Too bad. No Muzzis no bombings so dump-em-off on the runway. What don't you understand ?

  8. Re:They got a refund by gadlaw · · Score: 0, Troll

    It was Muslims showing a uncommon interest in the placement of the engines that got them kicked off the planes. When the lives of hundreds of people are in the balance there is no room for "I think they're okay" - It's Zero Tolerance Baby. After 9-11 even I don't joke in the airports and I'm a smarta#@ of the highest degree. There shouldn't have been any question about giving them a refund - but there shouldn't be anybody watching a plane go into a building or crashing into the ground because of some PC Bullcrap that didn't let the guys in charge take action when they had suspicion that something wasn't right.

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  9. Re:They got a refund by Curtman · · Score: 0, Troll
    Israel wouldn't be in Gaza if the Palestinians didn't start shooting ROCKETS into Israel first.

    There was no Israel until terrorists created one. They kick people out of their homes, take their land and build settlements on them. What else can be done when the world actually supports them while they do it? The western world actually gives the weaponry to intimidate them with, and punish them when they resist.

    The US wouldn't be in Afghanistan if the Taliban hadn't been the base of operations for Al Qaeda.

    Al Queda wouldn't exist if the U.S. didn't use the middle east as a sandbox to pursue whatever agenda they decide is important. Be it the above mentioned support of Israel, or the pursuit of the previous boogy man, "the communists".

    the US wouldn't be in Iraq if Saddam hadn't attempted to assasinate the president's father

    Oh, so now thats the reason is it? At the time it was because they had WMDs. But that doesn't make any sense now does it, because we are the ones with the WMDs.

  10. Re:They got a refund by kartan · · Score: 0, Troll

    Out of curiosity, what has been the ethnicity of the majority of airplane hijackers in the US over the past 40 years or so?

    Claiming that all Muslims are a threat simply because they're Muslim is only slightly more ignorant than claiming that Muslims aren't an increased risk in this situation.

    Like it or not, proper police work requires racial profiling. It requires profiling of all sorts. Until 19 white people fly planes into buildings, and another 19 Chinese people do the same, your argument is flawed.

  11. Re:They got a refund by sprunkets · · Score: 0, Troll

    Fear, I think it was fear more then rascism. 9/11 is still to fresh in the minds of flyers. That muslim family made a mistake chatting about "where the safest place on the plane was". They should have had that little conversation before boarding. Its the same as greeting a friend named Jack as you stuff your suitcase in the overhead compartment. "Hi Jack" would be an unwise choice of words. Any talk of explosions or where it would be safer, especially wearing traditional garb as those muslims were, was a mistake by them. The families insensitivity to American cultural norms was to blame. They did not walk softly, as they should in these times. The airline did the right thing.

  12. Re:innocent? by Curtman · · Score: 0, Troll

    They are not innocent.

    Nobody said they were. Both sides behave like animals with no respect for life at all. Its disgusting behaviour and its disgusting that my government supports it.

    I'm sure there are Jewish people in Israel who don't build settlements on palestinian lands, but they clearly support it. We know this not olnly from their own mouths but also from the fact that they sit by while it happens.