Linux In 2009 — Recession vs. GNU
RealityThreek sends this excerpt from an article at IT Management:"Pundits and business executives alike are predicting gloomy economic times for 2009. But when the talk turns to free and open source software (FOSS), suddenly the mood brightens. Whether their concern is the business opportunities in open source or the promotion of free software idealism, experts see FOSS as starting from a strong base and actually benefiting from the hard times expected next year. ... [Jim Zemlin, executive director of the Linux Foundation] sees Linux and the FOSS ecosystem surrounding it as having insurmountable advantages in any market over its main competitor Windows — advantages that an economic downturn only intensifies. At a time when a search for the lowest possible price point is happening in such areas as notebooks, FOSS is available at no cost. It is easy to rebrand and customize in a way that Windows Isn't, and is also technically more efficient."
In a recent study of the top 140 corporations in America, 12 were using OpenOffice. That's not exactly much. With the coming recession, I can see quite a few companies deciding to cut their costs and switch to OpenOffice. It beats upgrading to Office 2007, that's for sure.
We only need another 4 companies in that sample to get a 50% market share increase!
Linux also will strenghten its dominant position in servers. Sun is going out of business, just like SGI a few years back. Sun is the only one that doesn't know it yet.
Wait, but if Sun is going out business, who will pay all these engineers who contribute to Open Source projects today? "Houston, we have a problem."
So this pending recession has some good for FOSS, and some not so good. By the way, don't listen to the pundits that tell you the recession will last years. Those same pundits four months ago were saying life is great. They don't have a clue, they just echo the popular opinion of the time.
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Software Bill Of Rights: transparency, open management, equal rights and revenue sharing
Fear. Nobody got fired for buying IBM. If you complain enough, they'll cut you a deal. If you bet the farm on some hippy software from Finland, at the first sign of trouble, the blame arrow points to you and you get the axe.
I want to delete my account but Slashdot doesn't allow it.
The one thing these articles miss out is the massive costs involved in switching over and training staff. The old adage of "Linux is free only if your time is worthless" is especially relevent to the corporate world.
Office 2007 is both expensive and different.
OpenOffice is free and different (some would even argue less different).
That makes it potentially a good value proposition, unless of course you can stay on Office 2003 which is already bought and paid for. But I know companies still on Office 2000 and Office XP and those aren't fully compatible with Vista (and Windows 7) and while they can hang onto WinXP for a bit yet, they can see the end is near.
For them, OOo is genuinely a good value proposition.
With the coming recession, I can see quite a few companies deciding to cut their costs and switch to OpenOffice.
Switching corporate standards causes temporary increase in costs due to retraining and document conversion. Such a move may be fine in good times, but it is counter intuitive during recession.
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The main thing that has kept the last couple of companies I've worked at from switching from Windows to FOSS is the lack of an integrated mail/contacts/calendar/tasks app that runs on our own servers. For us, this was a show-stopper.
I haven't been keeping tabs on the latest FOSS offerings, so nowadays are there any replacements for Outlook and Exchange?
My site moved to Exchange so I replaced my suse desktop with ubuntu and used Evolution to talk to Exchange. It was working well until just before christmas when my windows password expired. I set a new password then evolution refused to work. I will have another look when I go back on monday.
In short: its a bit brittle.
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I cost a lot more than the average Windows guy, as a case in point. On the other hand, I replace about 4 Windows guys in personal productivity, and tend to provide a lot more services on the same amount of hardware, so it's a good investment.
Note also, that $0/box is misleading. Updates cost bandwidth, commercial support costs license money, and some Linux compatible software is licensed in ways requiring payment for commercial use. (The MySQL licenses and their interesting clauses come to mind.) Nevertheless, the ability to do very low-cost or free prototype and testing systems is invaluable in industrial work.
Most CIOs don't like the idea of having their engineers digging through mountains of C/C++ source code, plus Perl, Bourne, GNU make, autoconf, and m4 scripts, to find the source of a bug that they might have to build and maintain independently of the vendor's patch releases. And deploy on potentially dozens of production systems.
That is much, much, much, better than the Windows way. With FOSS you can at least fix a bug, with Windows you basically can report a bug, the MS engineers deny that it is a bug, you insist that it should not be default behavior, 2 weeks + you get a patch that may or may not work.
Taxation is legalized theft, no more, no less.
Those "training costs" arguments are at least 99% bullshit though. You ever had an office job? How many of those people really know their way around MS Office? I've got news for you - when forced to actually perform anything more than basic tasks most of those trained employees would find themselves hard pressed to even recognize the difference between OpenOffice and MS Office much less find a bit of advanced functionality from the latter that they are familiar with that isn't in the former.
The same goes for most of the rest of the so-called productivity software - "training costs" really consist of the company now being accountable for addressing incompetence where previously the existing incompetence was just ignored because everyone lies and says they know how to use Office and nobody really knows it well enough to call anyone else out on it.
So in short my point is this: everyone just fakes it anyway. They should sack up and fake it with cheaper software they'll find its not functionally different for basic features and they can't even make use of advanced features so they don't have the right to be whining in the first place.
and the fact that you think $5k is a lot of money to even a medium sized business shows lack of perspective. whats more important is the ability to get trained staff and software that's compatible with your platform. the typical backyard linux guy you discribe comes in with promises of free software, and leaves with fat consulting fee's and a string of boxes running software that's on the knife edge.
If you mod me down, I will become more powerful than you can imagine....
We have a pair of products that are customized tweaks of an opensource ERP/POS combo customized for a particular industry. We've snared two customers away from using Netsuite for their ERP needs and being opensource was a huge hurdle to initially overcome. It takes time for people to understand the concept that they are paying us to come in, install the system, tweak/customize the system for their needs, provide training, and after sale support. The way it works with the POS software is an initial one time fee to do the customization then we provide them with a .iso that is tweaked version of OpenSuSE that is designed to boot and load only the POS software. After that we don't care if they install on one terminal or a million. (Granted we do charge a yearly fee per terminal for backup and support services). Very few other POS systems can offer that.
One of the biggest aces in the hole was PostgreSQL. The cost for us to come in, set up and install everything was cheaper than some other well known DB vendor's cost of database software alone.
Frankly the hardest thing for them to understand was the lack of vender lock-in. If they want, they can hire their own internal IT people to maintain or improve the system or another firm later on. So no matter what happens to us, they will be able to grow and expand the software with or without us.
We deploy on OpenSuSE & SLES by default. No specific reason other than a few months ago during development, SuSE happened to be the first distro where everything worked out of the box.
"The problem with socialism is eventually you run out of other people's money" - Thatcher.
In a recession, managers will be even more eager to have nothing to be blameable over. Remember, underlings get sacked first. If they go with Microsoft, the managers will feel reasonably safe, even if it drives the companies under. They will be paid the longest and will be the most likely to be re-hired quickly. Going with Open Source will be seen as taking a risk, something that in risk-averse times will not be looked on favourably even if it DID save the company's bacon.
I see the recession as a time when views will become far more entrenched in existing companies. Start-ups may be willing to go with OSS, as they need to cut costs to a minimum and they don't have shareholders to placate, but expect extreme conservatism to reign supreme. At least for the first half of the recession. After that, some of the brain-dead companies will also be financially dead, and more dynamic companies may well be profiting from their early risks. But that's a year away at best. 2009 will not be a good year for OSS in business, though 2010 might well be.
It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
Install compatibility mode on Vista, and they ARE fully compatible.
Yes, you are right. The Vista CD fits perfectly on my toaster. Too bad it won't last long.
Some of the classic arguments against FOSS are:
1. It's not free. You still have to train people and migrate data.
Response: But you don't have to pay for the upgrade, more licenses and still have the data migration issue.
2. There is no technical support.
Response: Actually the technical support is far better. Multiple forums exist for most FOSS applications. They usually have the answers too. Have you ever tried to get and answer to a problem with Notes, Tivoli?
3. Not as feature rich.
Response: Do you actually use those weirdo features in MS word? Have you used Firefox lately? Linux almost installs on everything including my fridge! Does Windows?
4. FOSS applications are not as stable.
Response: Certainly some FOSS apps pretty much crash 3 seconds after they launch. However the majority of FOSS applications that we use every day are rock solid. For example the most widely used web server is apache and it's variants.
5. FOSS applications are insecure.
Response: IE is the most hacked browser out there. Enough said.
6. The unspoken argument. Who do I sue when the applications wrecks my business?
Response: To be honest if your business is wrecked by software then you are probably incompetent. Yah there is always a risk. That's what insurance is for. But it doesn't really matter what is in the contract. If your business goes under as a result of IT systems. Well it's under, a law suite won't fix it.
7. If I contribute to FOSS then I will ultimately loose! As my competition gets a free ride.
Response: If you're an IT shop developing the next wonder product this may actually be the case. However if you are an IT shop and you want to off load some of the development of the required peripheral software that enables your wonder product it makes sense to support FOSS. If your Bob's Music and Flower emporium and you have a wizz-kid in the back that is contributing both to the company and the FOSS. The long term benefits are greater. As that software this kid made is now being supported and developed by many many people that you could never have a hope of paying for.
Comment:
I know I've locked the barn door and soaked the building in gas. Flame away if you wish.
Those "training costs" arguments are at least 99% bullshit though. You ever had an office job? How many of those people really know their way around MS Office? I've got news for you - when forced to actually perform anything more than basic tasks most of those trained employees would find themselves hard pressed to even recognize the difference between OpenOffice and MS Office much less find a bit of advanced functionality from the latter that they are familiar with that isn't in the former.
I frequently see this argument as an indicator that the costs of switching will be low, but my experience tends to lead me to conclude the other way; people who don't know how their Word Processor works will have only memorized the exact keystrokes to get their job done. It can take hours to days for each of these barely conscious cubicle monkeys to identify train, and support the switch to a new set of rote keystrokes and/or mouse clicks.
In review, while they can't necessarily identify or articulate the difference between Office, OpenOffice, AbiWord, and Wordpad, they can sure tell that their Macro installed by $TECHGURU back in 1998 no longer works on the Excel sheet they've been copying and saving for the last 10 years.
Don't believe me? Take a look at some of the user comments from this very recent slashdot article. I once drove 9 hours round trip for a baffling support issue when it turned out that the site administrator needed to SCROLL DOWN to find the icon that we kept insisting HAD to be there!
You don't know until you've spent 2.5 hours discussing the difference between "Save" and "Save As" to a roomful of fearful, distraught staff members of all ages... people who've been using computers every day for 10 years and still don't know the difference...
The cost of switching is much higher than you think.
I have no problem with your religion until you decide it's reason to deprive others of the truth.
Most of those people who couldn't install ubuntu, couldn't install windows either (which is actually more difficult to install than ubuntu)... They will get computer repair shops to perform the install for them etc, or remain with the default install the machine came with.
So what's really needed, are more machines with linux preinstalled, priced considerably lower than windows ones...
And pc repair shops that know about linux and try to push it to their customers.... But this is unlikely to happen, because these shops make their money repairing broken windows installs, and linux would significantly decrease their revenue stream.
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Only if you are a large important client with high level expensive support contracts.... If you are paying that much, you could get a better level of support from IBM, Sun or any one of a number of vendors... Or you could just hire some contract programmers to make changes for you. When your willing to throw enough money at the problem that MS would take notice, you would be able to get pretty much anything you wanted from OSS. Do you think MS would port any of their apps to linux if a large affluent customer demanded it? With OSS you have no such limitations, you could get pretty much anything done.
Because of the open nature of OSS it's possible for multiple vendors to provide high levels of support, including developer time, meaning the support becomes a competitive market in it's own right giving you more options, better service and lower prices.
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FOSS only means you're on your own because you haven't paid for support... You're on your own if you get free proprietary software (pirated) too, only the free OSS is actually legal.
You want support for OSS? Buy support from one of the many vendors who provide it. No, it's not free as in beer, free beer software is for technically competent people who don't require support from anyone else.
Support for OSS is actually a lot better than proprietary for a number of reasons...
Support is optional, you can have legal software for free without having to pay for anything, this is great for people who don't need support.
Proprietary software can only really be supported by it's original vendor, leaving a captive market where customers can be gouged... Anyone with a few competent staff can support OSS, there are plenty of vendors out there providing different levels of support for different prices... Shop around and take advantage of the market competition.
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