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AT&T 3G Upgrades Degrade 2G Signal Strength

Timothy R. Butler writes "Much to the chagrin of owners of various 2G cell phones on AT&T Mobility's network, including the highly visible (and originally highly expensive) first-generation iPhone, we have discovered that AT&T has been quietly adjusting its network in ways that degrade 2G network performance as it has sought to build out its next-generation 3G network. Many of the phones affected, including BlackBerry devices, are still well within their two-year contract period."

5 of 210 comments (clear)

  1. Centro by __aapmis4709 · · Score: 4, Informative

    Just a few months ago, I upgraded to the AT&T version of the Palm Centro. I was a little disappointed to learn that the AT&T version of the Centro doesn't support 3g while the Sprint version does. If AT&T was going to upgrade to 3g at the expense of 2g, they should have made as many 3g offerings available as possible. I've noticed as well that my signal strength has seemed poorer in many areas of Missouri lately than it was when I first purchased my Centro, but I'd never associated it with anything AT&T had done.

  2. Re:Planned Obsolescence by whoever57 · · Score: 4, Informative

    I wonder how friendly T-Mobile is to unlocked phones. I really have a hard time abandoning my Sony Ericssons...

    Friendly -- T-Mobile will even unlock one phone every 90 days for you, for free.

    --
    The real "Libtards" are the Libertarians!
  3. This is nothing new... by Belial6 · · Score: 4, Informative

    This is nothing new. When AT&T and Cingular merged, They started "not repairing" the AT&T towers. When I called about the problem, I was told that when Cingular took over the towers, they were not given the passwords to maintain them (an obvious lie), but that if I wanted to sign a new 2 year contract, I could start receiving a signal again with a plan that had less minutes and cost more per month. After much arguing, they eventually just let me cancel my current plan with them and I moved to Verizon. (Yes, I know that they are evil too.)

    I found it unbelievable that anyone would pay more, receive less, and sign a new contract with a company that just failed to live up to their old contract. Unfortunately, my pessimistic view of the general public was once again shown to be overly optimistic.

  4. Re:FCC? by pin0chet · · Score: 5, Informative

    Read the article again. This isn't an device interference issue, but rather an issue where AT&T is moving EDGE/GSM to a higher frequency band that has inferior characteristics to other bands that AT&T used to use for EDGE. The problem is that the higher frequency doesn't offer the same signal strength in certain places, so EDGE users who've been switched to the 1900mhz band will notice a lower signal in certain areas.

  5. t-mobile is the avis of the industry. good unlock by zQuo · · Score: 5, Informative

    T-mobile tries harder than the others, but t-mobile is blessed with the worst network coverage. T-mobile survives by having the best customer service, and enlightened data plan policies.

    The customer service folks are actually helpful, they will discuss how to configure unlocked iphones and other phones on t-mobile. They also unlock t-mobile purchased phones in 90 days, even sooner in most cases, etc.

    AT&T has the absolutely worst customer service. All the other carriers ('cept for T-mobile) are pretty evil. I would not be surprised at any informal price fixing... everyone is locked in anyways. But network quality is very important also, and T-mobile doesn't do well there.

    I only switched to T-mobile when they allowed their phones to do calls over the wifi network as well as the cell tower network. The coverage isn't great, but you can supplement it by placing wifi points where you use the cell phone the most... it actually is better for use in some rural areas. But my blood pressure is much lower whenever I deal with customer service, that's priceless!