Slashdot Mirror


DRM Shuts Down PC Version of Gears of War

carlmenezes writes "It seems that the DRM on the PC version of Gears of War came with a built-in shut-off date; the digital certificate for the game was only good until January 28, 2009. Now, the game fails to work unless you adjust your system's clock. What is Epic's response? 'We're working on it.'"

30 of 598 comments (clear)

  1. HAHAHAHAHA by BikeHelmet · · Score: 5, Insightful

    See, the catch22 with DRM is, it's fine until it interferes with your gaming - and then it's gone too far.

    Most DRM seems "fine" until the day you realize it has crossed the line. :P

    And lately it seems just about all DRM is like that.

    1. Re:HAHAHAHAHA by PaganRitual · · Score: 5, Insightful

      I'll get flamebaited for this but I had the exact same experience with Steam. It seemed like a great idea, but then I lost internet for a week, and Steam started up, told me it couldn't find an internet connection and click this button to start in Offline mode, at which point it told me that it couldn't start Offline mode because it couldn't connect to the server.

      I've since started purchasing disc copies of the games I've already had the misfortune of getting from Steam when I can find them cheap and I don't bother with seeing anything else that is available.

      It always amazes me that Steam is heralded as the future of PC gaming at the same time as everyone bitching about DRM, which Steam is just the same as the rest, it's just that Steam is blatant about it's constant need to authenticate, except of course when you put it in Offline mode and you get a period of unobtrusive gaming. Until next time it decides you're a pirate and needs to authenticate everything.

    2. Re:HAHAHAHAHA by dangitman · · Score: 4, Insightful

      I've since started purchasing disc copies of the games I've already had the misfortune of getting from Steam when I can find them cheap and I don't bother with seeing anything else that is available.

      So, you've rewarded companies for including DRM. If they didn't put DRM in, they would have only sold one copy to you. Why didn't you just contact Steam technical support?

      --
      ... and then they built the supercollider.
    3. Re:HAHAHAHAHA by Anonymous Coward · · Score: 5, Insightful

      Why wouldn't he just pirate the games?

    4. Re:HAHAHAHAHA by NoodleSlayer · · Score: 4, Insightful

      Assuming you have a phone that can be tethered to your computer so you can connect. It kinda breaks the "no internet access" thing. Or should it be expected that people will spend $40/month for a wireless internet plan, or $30/month on top of their current cell phone plan for provider-approved tethering. (Yes I know there are unlocked phones and jailbroken iPhones that you can tether without the approval of your phone company, but not everyone has that either.)

    5. Re:HAHAHAHAHA by jimicus · · Score: 5, Insightful

      At the risk of being modified flamebait, the DRM has already won.

      You've bought the product once on Steam, found it doesn't work and rather than contacting the publisher to say "Either it works or I don't buy any more", you've gone out to buy it on DVD instead.

      The free market theory doesn't work very well when the customer's reaction to being screwed over is to go back and ask for more.

    6. Re:HAHAHAHAHA by xlsior · · Score: 4, Insightful

      What are Steam tech support going to do for me over the phone when I don't have an internet connection? Provide me with a way to force Steam into Offline mode when it doesn't want to, i.e. a way of avoiding the DRM? Unlikely

      Even if you know that they won't be able to do anything about it -- each and every phonecall by a paying customer complaining that their program screwed up, is one more chance that they suits notice that things aren't working smoothly. Over time, this can lead to changes such as extending the grace periods if nothing else.

      If you don't TELL that things didn't work and that you're annoyed, then things will never change.

    7. Re:HAHAHAHAHA by jlarocco · · Score: 5, Insightful

      The free market theory doesn't work very well when the customer's reaction to being screwed over is to go back and ask for more.

      That's just FUD.

      "Free market theory" is that buying and selling takes places voluntarily between two rational parties, both of whom agree to the terms of the deal. If he thinks he's getting shafted, but keeps buying the games anyway, then it's nobody's fault but his own. If he doesn't think the game is worth buying a second time, then he simply shouldn't buy it. The fact that he does buy it is not the fault of the video game companies, and it's not a problem with the free market.

    8. Re:HAHAHAHAHA by Crumplecorn · · Score: 5, Insightful

      For anything which doesn't require the Internet to function, Internet connectivity is an unreasonable expectation.

    9. Re:HAHAHAHAHA by langelgjm · · Score: 5, Insightful

      "Free market theory" is that buying and selling takes places voluntarily between two rational parties, both of whom agree to the terms of the deal.

      The problem is that when you introduce DRM, "the terms of the deal" aren't always obvious or disclosed.

      --
      "Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
    10. Re:HAHAHAHAHA by Fjandr · · Score: 4, Insightful

      "Wrong," however, is frequently relative to circumstances. When circumstances change from "I can play offline" to "this game has broken due to my lack of an internet connection," there is certainly a legitimate argument for disabling the thing that breaks the game. For people without the skills to remove the DRM themselves, downloading a cracked copy (while not necessarily safe) fulfills the original spirit of the sale: to play the game.

      Then again, this would technically not be piracy since you own the game. It would, however, break the EULA. There is an argument to be made for breaking a contract when the game maker does not fulfill their end of the bargain, especially since a remedy for not agreeing to the EULA is to return the game. Returning the game is an option that is flatly denied pretty much universally, so the manufacturer has included a legal provision that they know cannot be exercised by the consumer. There is no meeting of the minds in an EULA, and they are crafted in such a manner that your only option in not agreeing to the contract after you have purchased the media is to take the loss and sit on it. If they want to base their contract on fraud, there is no ethical dilemma in ignoring the contract to get fulfillment from the manufacturer.

      Again, "wrong" is defined by the circumstances surrounding an action. A wrong can quite certainly be transformed into a right, given the appropriate situation. This is true for many legal issues as much as for ethical issues.

  2. DRM really only hurts the honest consumer (again) by jonaskoelker · · Score: 5, Insightful

    This is more evidence that DRM hurts the honest consumer.

    As we all know, the pirates wait for the DRM-free... "collectors edition" release on The Pirate Bay.

    Why do people continue doing it? Did they start when the economy was in a healthy growth period and then think "more DRM, more economic growth for us, it must obviously be causal".

    (now there's a good application of "correlation is not causation" for you)

  3. Re:What needs to happen... by ZorbaTHut · · Score: 4, Insightful

    We could call it a "cartridge", and we could call the device it plugs into a "game console".

    What a novel idea.

    --
    Breaking Into the Industry - A development log about starting a game studio.
  4. Re:Idiotic Design by Anonymous Coward · · Score: 5, Insightful

    A proper DRM system...

    I stopped reading at this point, my oxymoron detector kicked in pretty quickly.

  5. Re:DRM really only hurts the honest consumer (agai by cbhacking · · Score: 4, Insightful

    There was a time I would never have even considered running a pirated version - my main experience with pirated software has been cleaning off Trojans installed by NoCD cracks or the like.

    Now... I can see the claims that DRM is (sometimes, at least) truly more of a hassle for honest consumers than for software pirates. That is a truly sad thing.

    --
    There's no place I could be, since I've found Serenity...
  6. Re:What needs to happen... by jsse · · Score: 5, Insightful

    Perhaps if everyone did this, we'd see DRM take on a more practical appearance like a USB dongle - or even the entire game on a USB dongle - and without time limits or requiring web authentication.

    This approach is too customer-friendly for them to consider. The mission of DRM is more than destroying piracy, it means to destroying second-hand game market and cross-boundary water-goods trade as well.

    The era of customer-oriented marketing strategy has long gone. Nowaday, all customers are treated as criminals and pirates. Face it man. ARRRR!

  7. Not DRM by Chaos+Incarnate · · Score: 4, Insightful

    It's not DRM. It's cheat prevention. Big difference.

    --
    Benford's Corollary to Clarke's Law: "Any technology distinguishable from magic is insufficiently advanced."
  8. Why install the legal copy then? by spottedkangaroo · · Score: 4, Insightful

    The hilarious part is that it only froze up on the people that paid to have DRM installed on their machines. The stolen copies are just fine I'm sure.

    I think the secret is, if you really really want to give them your money: buy a copy, never open it, and install a stolen version.

    I have two copies of Titan's Quest (never opened), a copy of Flatout 2 (never opened), two copies of NWN2 (no), a copy of Jedi Outcast (no), Jedi Academy (no)...

    Mostly it isn't even the DRM, simply having to even put the CD in is an unnecessary hardship. Why should I be inconvenienced because I bought it and the people who stole it get the good copy?

    I think it's time the stop treating customers like shit and I say so on my registration cards. Fat lot of good it's done.

    --
    Imagine if you weren't allowed to use roads because a bus company complained about your driving 3 times. --skunkpussy
  9. How can the theory hold if the axioms are invalid? by Anonymous Coward · · Score: 5, Insightful

    > "Free market theory" is that buying and selling takes places voluntarily between two rational parties, both of whom agree to the terms of the deal. If he thinks he's getting shafted, but keeps buying the games anyway, then it's nobody's fault but his own.

    I've highlighted the part of free market theory which has failed to help you out. Knowingly allowing people to screw you out of more money is decidedly NOT "rational" from an economic standpoint. In fact, it is very directly in conflict with the behavior economists expect from a rational person, so much so that it cannot be reconciled with it.

    Yes, the situation is all his fault. But it proves that these transactions violate the presumptions (and therefore, will not follow the predictions) of free market theory. Given that it violates the axioms you've put forth, it would be quite unreasonable to expect free market theory to hold.

  10. Re:Frist Post! ...expires by mrsteveman1 · · Score: 5, Insightful

    Who said software should be free? You are lumping unrelated issues together for some reason.

    Rather, this piracy issue is not the customers problem, so the customer should not ever have to deal with it or be inconvenienced by it. It is the problem of the content owners. Piracy is the cost of doing business, so accept it and quit screwing with paying customers or pick another industry. In no situation is it acceptable for the content owners to screw with something I paid for after the fact.

    If DRM measures ever inconvenience paying customers at all, it is an absolute fail. It doesn't matter if the number of problem cases is small, they have a responsibility to ensure that the people who PAID them aren't affected by their irrational and ridiculous restrictions, and if i AM affected in any way, you owe me a refund.

    And to make it even more insulting, the DRM doesn't actually stop piracy of any kind, so it is all for nothing. The end result is that these companies are saying their interests are more important than the customers.

  11. Re:Frist Post! ...expires by Archimagus · · Score: 5, Insightful

    One of the best ways we as consumers can help fight DRM is to buy games from companies like Stardock. All of there resent releases have NO DRM. Galactic Civilizations and Sins of a Solar Empire are their big titles. Don't pirate these games. Stardock is trying to prove a point, that you don't need DRM to sell games. They believe that if you make games that people want to play, provide excellent customer service, and don't encumber them with DRM that they will sell more games, and it seems to be working. These games have no DRM at all (unless you consider typing in your product key to be intrusive DRM). There is no SecuRom, no install limits, not even a CD check. Also, they freely in the EULA give you the right to install the game on multiple computers as long as you own them and are the primary user. Most EULA's state that you are only allowed to install to one machine. Cheers.

  12. Re:Frist Post! ...expires by neomunk · · Score: 5, Insightful

    Yes, that's right, lets blame PIRATES for GoW not working. The poor production companies are just protecting themselves by purposefully selling a broken product (if you claim that GoW isn't broken, you forgot to read the title, summary or article) in order to... to what? To make sure that people who don't know how to find a crack (or cracked version) aren't copying the game? A simple CD check could do that. You say it's to keep the honest, honest, but it does not keeping them honest at all, it either teaches them that only cracked games work properly, or you just straight up lose a customer. I personally think the lesson being taught is that honesty is punished, and not worth the effort.

    I'm not entirely sure how you can fight against piracy by making sure only pirated copies work as they are supposed to (in the consumer eye). Blaming pirates for game company failures isn't going to win over any supporters. "Your game would work, but we had to cripple it because of pirates" is so weak of an excuse as to be transparently stupid to all but the least mentally capable gamers (and I'm talking REALLY unable to comprehend causality).

    Automakers would not put an anti-theft device in a vehicle if said device caused your engine to stop at random times (like when driving) and be unable to be restarted until the auto company did something secret inside the engine compartment. They would not sell it if there were certain driver/automobile combinations that simply did not work (i.e. if the car just plain won't start if the an "incompatible" owner tries to drive it). Furthermore, if they DID install such a foolish device you would hear very few people blaming carjackers for the utter foolishness of the automakers. No one would believe it, and nor should they. It is the very same here.

  13. Re:Frist Post! ...expires by jacksonj04 · · Score: 4, Insightful

    You lend people books and you can no longer use the book until they give it back. You don't make a copy of the book and give it to them. That's why it's a problem - it's copyright infringement.

    I dislike DRM which makes the game difficult to play or messes with my system. As far as I'm concerned anything else is fair game. If I don't notice the DRM is there, it doesn't bother me.

    --
    How many people can read hex if only you and dead people can read hex?
  14. Re:Frist Post! ...expires by sorak · · Score: 4, Insightful

    Why is it the customer's responsibility to enforce the law? If I own a convenience store and I have a problem with shoplifting, it isn't the law-abiding customer's responsibility to become volunteer crime fighters when they're in my store.

    And, if my attempt to prevent shoplifting involves giving every customer a full cavity search, making false accusations, and occasionally not giving the customer what they paid for, then I have failed to come up with a realistic and workable business model. I would have no one to blame for that fiasco than myself.

    So, yes, Epic should be held responsible for the business decisions they make and for the consequences those decisions have on legitimate customers.

  15. Re:Frist Post! ...expires by Sancho · · Score: 5, Insightful

    And that's why analogies fail on Slashdot--everyone tears them apart not for the reasons that they are similar, but for the reasons they are different.

    The point is that for some reason, we let software companies get away with remotely disabling the products that they sell to us. We'd never put up with that from other industries. It doesn't matter that software can be perfectly copied--that's not a justification for the behavior.

  16. Re:Frist Post! ...expires by russotto · · Score: 4, Insightful

    No, the best way you can fight DRM is to come up with something better that would stop piracy to some significant degree.

    The best way to defeat DRM, the way which has worked in the past, is to break it. Over, and over, and over again. As each scheme is broken, the DRM publishers come up with a new one. Each new one is nastier and more intrusive to the paying customers, causing compatibility problems and total failures. After enough of this, paying customers refuse to buy DRM encumbered products, not for ideological reasons but for practical ones. And then DRM largely goes away. It happened before.

    What brought it back? The DMCA, of course. Making the DRM breakers hide from the law made DRM look viable again.

  17. Re:Frist Post! ...expires by L4t3r4lu5 · · Score: 4, Insightful

    Agreed. Demos which come with half of the content locked don't represent the full enjoyment to be had from the game.

    Best demo ever? Shareware Doom. First episode, all the through. How many copies did it sell? 1.1mil. 8th highest sales through '93 to '00. That was when mainstream PC gaming was STARTING.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  18. Re:Frist Post! ...expires by Lulfas · · Score: 5, Insightful

    My copy works just fine, I wonder why? Oh, right, I got it from Piratebay. Torrented downloads: They just work.

  19. Re:Frist Post! ...expires by LingNoi · · Score: 4, Insightful

    No, after paying customers refuse to buy DRM encumbered products game developers give up on the PC and just make console games.

    This is already happening.

  20. Re:Frist Post! ...expires by Watts+Martin · · Score: 4, Insightful

    Do you have any statistics which back up your implicit assertion that piracy is significant enough that it threatens the business of game companies?

    I'm absolutely serious here: every game gets cracked by pirates anyway, so DRM is not effective at stopping piracy. It's not even effective at delaying piracy appreciably, from all reports I've seen. Yet game companies seem to by and large stay in business (and when they do go under, piracy is by and large not cited as the reason). It seems fairly evident, then, that

    - DRM does not prevent piracy, its stated purpose;
    - Piracy is not significant enough to threaten the livelihood of game publishers;
    - DRM does massively inconvenience legal game buyers.

    This would suggest to me that the idea that we need to "come up with something better" than DRM in order to "fight" it is fallacious. If DRM is not effective at doing what it's intended to do, but is effective at alienating your product's legitimate customers, there's no good argument for continuing to use it.

    A shopkeeper who keeps hitting his customers in the face with a frying pan on the assumption that a non-zero number of them are trying to shoplift is not doing himself any good. "I'll keep doing it until you give me a better way to discourage thieves" is not a rational stance.