Microsoft Ramps Up "Fix it" Support Tool

CWmike writes "Microsoft has ramped up its new Windows support assistant 'Fix it for me' nearly three months after it quietly released the automatic repair and configuration tool. The upgrade adds a 'Fix it' button to some of the support documents that Microsoft posts to its Knowledge Base. The blog introducing the changes lists some of the Knowledge Base documents that boast the 'Fix it' button, including one that prevents users from connecting a USB storage device — useful in protecting against one of the infection vectors of the 'Downadup' worm. Have ideas for the tool? In a forum on the 'WinVistaClub' Web site, someone who said he was part of the 'Fix it' team at Microsoft encouraged users to send feedback on the feature to the group at fixit4me@microsoft.com."

Comments

What does it do?

[Pete LaGrange]

Install Linux?

Comic book guy says... worst. Idea.. EVER

[religious freak]

The MOST ANNOYING thing is this silly fix-it tool that MS has. The only time I've seen it on Vista is when I am seeking a network connection, and somehow my wireless card is turned off. (Turned off intermittently for some unknown reason I haven't bothered to figure out)

Instead of automatically turning my wireless card on, or even prompting me and saying "your wireless card has been turned off (for some stupid, unknown reason), do you want me to turn it back on?". It says "I've encountered a problem, click here to fix". I then click to go to fix the problem, click to accept their solution to the problem and do a couple more clicks to actually reconnect to my network.

How about a "if system is in 'x' state and user takes 'y' action, and there's only one solution the 'fix it' tool has, just display the damn fix, or under certain circumstances, do it automatically!"