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Google Blames Gmail Troubles On Maintenance Goof

Slatterz writes "Google has apologised for the two-and-a-half-hour Gmail outage on Tuesday morning, and admitted that the cause was down to data center maintenance. 'Lots of people around the world who rely on Gmail were disrupted during their waking and working hours, and we are very sorry. We did everything we could to restore access as soon as possible, and the issue is now resolved,' said Gmail site reliability manager Acacio Cruz in a blog post. Google had been testing new code designed to keep data geographically closer to its owner, which brought about disruption when maintenance in one data center caused another facility to be overloaded. This had a cascade effect, according to Google, and it took the company an hour to get it back under control."

2 of 109 comments (clear)

  1. Re:Fast-forward 100 years... by jnuzzo · · Score: 5, Insightful

    It's a FREE service. I don't have a problem with an outage when the service is free. It's when I pay for a premium service, they can't keep it stable, and finally raise my rate to cover their idiocy that p*sses me off.

  2. Stop complaining people, it wasn't that big a deal by haruchai · · Score: 5, Insightful

    First off, it's free, it gives you 7 Gigs of mail storage and it's accessible from any where or any device with an Internet connection.
    It searches through my 4 years of e-mail faster than Outlook ( in cached Exchange mode) can search
    the last week. They keep adding features - for free;
    have no annoying Flash ads and the ones they do have are off on the extremes of the page.

    If you don't like it, stop using them - I promise you there won't be any pesky cancellation fees.
    Hotmail and Yahoo await you and we'll miss you all - maybe.

    --
    Pain is merely failure leaving the body