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Netflix Throttling Instant Video Streaming
rsk writes "For the last few weeks I've been experiencing terrible streaming video performance from Netflix on both my Xbox 360 and PC. While my Xbox 360 would at least stream at a lower resolution, my PC cannot seem to avoid 2-hr. buffering times before playback even started. I smelled shenanigans and started digging. With some help finding the debug menu for the streaming video player, I set out to figure out why playback was so slow. It seems that Netflix is significantly throttling Watch Instantly users (on the PC) down to an unusable cap — in my case, 48 kbps — on a per-connection basis."
In his blog lambasting Neftlix, he says:
"Bringing up the Status window I noticed my download performance was a far cry from my 7 mbps speed, but rather a measly 0.48 mbps, about 1/14th the speed of my line"
In the article summary above, he's now saying 48 kbps.
0.48mbps is actually 480kbps, so he's off by a factor of 10, which (while still pretty crappy) makes it sound much worse than it actually is. So which one is it, OP?
"We'll need 2000 crickets, 4 cans of Easy Cheese, and the fluid from 18 glowsticks for this plan to work...." - ph0n1c
I saw this, and was curious. According to the article, he found another user on the same ISP as him, who complained about the same problem.
My guess would be, the users provider (not Netflix or their streaming provider) has noted substantial traffic on a particular port, from particular IP's, and since that was a substantial load on their network, they've throttled the per-connection rate down.
Since other users have noted that they are not having the same problem, I would conclude that it is the users provider that is the problem.
It's still something to complain about, they just need to direct the complaint to the correct party.
Years ago, when I was a RoadRunner (now BrightHouse) customer, I had speeds in excess of 3Mb/s. At the time, they were using the same Tier1 provider as my office AND had a peering very very close by (same city). They started throttling various things, including port 80. I complained, and they said they could only provide 768Kb/s (again, this is years ago).
One day, I set up a PPP over SSH tunnel between my home computer, and my desktop at work. Transferring large binary files from my office network to my home computer was much closer to the original 3Mb/s speeds. Shutting down the link and acting like a normal user, my speeds were at 768Kb/s. They wouldn't admit to the throtting of port 80 from my office network, but I had conclusively proved it.
I set up my home firewall (Linux PC, my own rules) to route all of my traffic over the PPP over SSH tunnel, so I was happy. It theoretically incurred a little extra network traffic on my office line, but we were billed on 95th percentile (as most Tier 1 providers do), and when I was at home was our slow time, and a T3, so my 3Mb/s peak was nothing in the grand scheme of things. More importantly, most of my large transfers were from home to work and back.
Providers can set up for just about anything they'd like. They shouldn't. They get a lot of people screaming when they do too much, but for the most part it's just something you live with. Maybe they're throttling everything going to/from the Netflix servers. Maybe they're only throttling port 80 traffic. Maybe, maybe, maybe. There are lots of things they could be doing.
All other things being equal, if you scp a file, or request it by HTTP, it should get very close to the same speeds.
As I've found, it's usually the residential/small business providers who do this kind of throttling. I've never seen this kind of thing with Tier 1 providers. Unfortunately, none of us can afford a fast link with a Tier 1 provider at home, so we have to bend to the will of our residential providers. I was lucky once a long time ago, in another city, at another office. I was close enough (1/2 mile) and had a clear line of sight to work. I set up a wireless bridge between the office and my house. I had 11Mb/s (years ago also, and standard for the time) link from the office to my house. They had just a T1 loop to our datacenter. After hours, when no one was working (like, after 5pm) I had my own T1 to use. I could do great transfers to the office, and was pleased with my anonymity. I was rather removed from where the line seemed to terminate (the datacenter). It wasn't completely anonymous though. We had documented internally what IP's were assigned to my house (1 for my NAT), so if there ever was any funny business, it would have landed with me. But, what if a subpoena was served on the provider to find the user of the IP? It could have been at the datacenter. It could have been at the office. It could have been off of that funny little antenna sitting in the window of a coworker (with the best line of sight to my house).
Oh, the good ol' days. I wish I had my own private T1 still. It was so much nicer than any of the residential lines I've had, even though they advertise faster speeds.
Serious? Seriousness is well above my pay grade.
I had to scroll up to test a hypothesis. Yep. kdawson again.
Oh well.. I tried to go legit, but time to fire up bittorrent again, I guess. They are just shooting themselves in the foot.
Any time we have trouble it usually is associated with our provider Comcast, not Netflix. However, with some of the streams from Netfilx the audio is out of sync or the picture quality isn't as good as it should be.
We use the HD Tivo and at times I feel almost guilty for all I get from Netflix, with the 2 at a time unlimited, my actual dvd cost has been about $.95 per dvd (4 dvds a week) and I watch more instant shows than I do from Comcast. I cut back to 1 at a time starting next month, we just can not keep watching 4 rentals a week with the weather getting nicer. Netflix makes it easy to switch between the various plans.
Netflix cured me of downloading movies, I don't get the latest screeners these days but do get anything Netflix has, and they do carry a large selection of classics that you can't find with bittorrent - the best part is there are no upload ratios and I don't have to worry about getting to 90% and having all the seeders bail out. Some rentals you need to wait in line, but if you keep plenty in your queue, the rentals will arrive on a regular basis.
I do keep seeding Ubuntu & Kubuntu, bittorent is still great for linux . There will always be people that will want everything for free, but so far Netflix has done more to curb illegal downloading than any other effort. More companies should follow the Netflix lead, rather than play the silly lawsuit game. On the other hand, Rhapsody was not a worthwhile cost for us, in theory it sounded great but, for us the reliability just was not there, after several months we dropped that subscription - they might have improved it since that time.
>>>please remove "nospam" from email address
With an average of a 50ms response time, Iâ(TM)m going to go ahead and say my 7 mbps Qwest DSL service is working as advertised,
Most likely his provider blows.