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Increase In Xbox 360 E74 Problems

Xbm360 writes "According to data collected by Joystiq as well as Google Trends, there's been a steady rise in reports and discussion of the so-called E74 error on Xbox 360 consoles since August of last year. The E74 error is related to video problems caused by either a faulty AV connector or, more often, a loosened ANA/HANA scaling chip. This is not the first time the Xbox 360 has experienced technical issues; in recent years many people have complained about scratched discs and over-heating consoles — the 'red ring of death.'"

7 of 346 comments (clear)

  1. Sony not much better by abigsmurf · · Score: 5, Informative

    There's a lot being said about the infamous red ring of death killing 360's but Sony are getting almost no coverage of their issues.

    There's been a large scale problem of Blu Ray drives in PS3s dying from the Diode burning out. This recently happened to me when I wanted to dust off the console to play RE5. I've replaced drive heads in the PS2 before so I thought I'd save £60 and repair it myself. Turns out the drive head that is in 'all EU 40gb ps3s' with two lenses, isn't in mine and I have to fork out another £60 on top of what I've spent already to get the correct part...

    There seems to be two main possible causes of this happening: a patch increased the voltage going to the drive in an attempt to speed up the slow load times, some models can't take this and fail (the way the drives take a while to fail completely and cases focus around big new releases that force you to patch make this seem possible).

    Second is turning the power switch off when there's a disc in the drive, apparently the drive hates it and is very sensative to power fluctations. Seems incredibly crappy if this is the case. I hate leaving things in standby.

    I just can't understand why modern games consoles have so many problems. I've never had any drive fail except in consoles, Not even the cheapest, nastiest generic drives I could get have ever failed.

    1. Re:Sony not much better by Anonymous Coward · · Score: 4, Informative

      No kidding. And it seems like most of abigsmurf's problem is that he decided to do the repair himself and he bought THE WRONG FUCKING PART! If you're going to try to repair something yourself, it really helps if you know what you're doing. And then when you screw that up, you should only be getting mad at yourself, not the company who would've gladly fixed it for you. Then again, sounds like today's I-take-no-responsibility-for-my-actions youth. Now get off my lawn!

  2. 360 Design Faults Were Known By MS In 2005 by Anonymous Coward · · Score: 5, Informative

    Xbox 360 consoles were dying in store demo kiosks months before the console went on sale.

    > Hardcore Xbox fans screamed it was incompetent store employees who didn't know how to hook up a console

    Xbox 360 consoles were dying at game media offices months before the console went on sale.

    > Hardcore Xbox fans screamed it was just pre-release hardware and the real consoles wouldn't have those problems

    Xbox 360 consoles were dying when they went on sale to the general public

    > Hardcore Xbox fans screamed that they were just the first batch and that once production got moving those 'kinks' would be worked out

    Every new Xbox 360 model continued to have massive numbers of hardware failures

    > Hardcore Xbox fans screamed the new models about to come out fix those problems

    Microsoft knew about the problems before the console was released and they went right ahead and put the turd of console up for sale regardless. They knew they had a fundamentally botched hardware design and lied through their teeth about the defective hardware until they finally had to fork out 1.1 billion in repair bills.

    There is ZERO incentive for Microsoft to ship working hardware. The niche Xbox fanbase of the console market has demonstrated that they are perfectly willing to buy 3,4,5 or more new consoles without hesitation. It has helped inflate the installed base for the 360 mostly in the US but done nothing in Japan and Europe where the number of fanatical Microsoft fans is tiny.

    The problem for Microsoft is the sales numbers from major console game publishers is showing equal to or greater sales rates for multiplatform games on the PS3 even though the 360 supposedly having a huge installed base amount in the US.

    Either:

    1. PS3 owners are buying massively more multiplatform games relative to 360 owners

    2. The number of duplicate 360 consoles owned in the US is gigantic

  3. Re:I don't quite see what this is about by ThePhilips · · Score: 5, Informative

    Not really. They have their own H/W design department. They do not manufacture themselves - that's fact. But they design themselves.

    Another fact: keyboard/mice/etc H/W design team has ZILCH/ZERO/NADA in common with Xbox* design team. They belong to different business units.

    --
    All hope abandon ye who enter here.
  4. in recent years??? by theeddie55 · · Score: 4, Informative

    This is not the first time the Xbox 360 has experienced technical issues; in recent years many people have complained about scratched discs and over-heating consoles â" the 'red ring of death.'"

    I think the term "in recent years" is more than a little unnecessary in reference to a console that's only been available for a little over 3 years.

  5. Wow, does that article suck. by Petersko · · Score: 5, Informative

    I had an XBOX360, and I had a PS3. Sold both a while back when I realized I hadn't played a console game in over six months.

    I don't have a vested interest in this article. I don't measure my self-worth by what strangers think of my choice in consoles. I don't give a damn about the RROD, or about the E74 error.

    However, I hate stupid articles like this one.

    Everything you need to know about the worth of this article is contained in this chart

    Lovely, isn't it? And no, the numbers aren't "in thousands". They're talking about reports over the last year going from 3 per month to 15. That's not failures - that's "emails to joystiq.com". It's worse than useless.

    Did the emails spike because owners are, in fact, seeing spiking numbers of failures? Did the spike occur because some other site mentioned it with a link to related materials on joystiq.com? Did the emails say if the failures occured this month, or if some people were reporting failures from a couple years ago?

    Al Gore would most assuredly approve of that chart.

    They point out that their "little study" isn't perfect, and that it's unscientific, but then they say, "as we interpret the data...". Of course that data is statistically insignificant and hopelessly flawed.

    If you're going to start beating the drum on something like this you should get your shit together in advance. Otherwise you're going to look like an idiot.

    That was my first trip to joystiq.com. Probably my last, too.

  6. Re:Heh, figures. by berend+botje · · Score: 4, Informative

    I'm now on my ninth Xbox 360. All replaced under warranty. I've had multiple RRoD's, one dead-on-arrival, scratched disks (they didn't replace the disks) and other failures.

    So, lets make this very clear.

    I bought an Xbox 360, which broke. It was replaced, and it broke. It was replaced, and that one broke. It was replaced, and it broke again. It was replaced, and it broke, just as the ones before. It was replaced, and it broke. It was, once again, replaced, and it broke. It was replaced, and it broke, as usual. It was replaced, and now I'm waiting for it to break.