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Red Hat CEO Questions Relevance of Desktop Linux

snydeq writes "Red Hat CEO Jim Whitehurst questioned the relevance of Linux on the desktop, citing several financial and interoperability hurdles to business adoption at a panel on end-users and Linux last night at the OSBC. 'First of all, I don't know how to make money on it,' Whitehurst said, adding that he was uncertain how relevant the desktop itself will be in five years given advances in cloud-based and smartphone computing, as well as VDI. 'The concept of a desktop is kind of ridiculous in this day and age. I'd rather think about skating to where the puck is going to be than where it is now.' Despite increasing awareness that desktop Linux is ready for widespread mainstream adoption, fellow panelists questioned the practicality of switching to Linux, noting that even some Linux developers prefer Macs to Linux. 'There's a desire [to use desktop Linux],' one panelist said, 'but practicality sets in. There are significant barriers to switching.'"

31 of 615 comments (clear)

  1. He's just angry... by Thelasko · · Score: 4, Insightful

    that Canonical is doing what he's been trying to do for years.

    --
    One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
    1. Re:He's just angry... by upside · · Score: 3, Insightful

      Making a profit and being relevant are two different things.

      I use Linux for desktop both at work (RHEL/PC) and home (Ubuntu/netbook).

      --
      I'm sorry if I haven't offended anyone
    2. Re:He's just angry... by Anonymous Coward · · Score: 4, Insightful

      recent ati card still don't works out of the box, 3g huawei modem have troubles, sound card stutters, sleep works rarely, switching from x11 to console may cause lookups and so on.

      I love linux, but you need some reality check.

    3. Re:He's just angry... by CannonballHead · · Score: 3, Insightful

      Exactly! I find it annoying that people point to Ubuntu as if Canonical was a perfect example of an open source company. Canonical would not exist if Shuttleworth didn't have a lot of money. He's not making anything on this Ubuntu thing, as far as I know.

      Not to say Canonical is bad or Ubuntu stinks, I use it at home actually... but it's being supported by one of those evil corporate people that made money in business. (I don't think made money == evil, but you know...)

    4. Re:He's just angry... by Seth+Kriticos · · Score: 4, Insightful

      Hey, he has enriched the world with a wonderful Linux distribution and accelerated the deployment of a superior operating system by years, how is that no profit? Oh, you are talking about money, never mind..

    5. Re:He's just angry... by Jerry · · Score: 3, Insightful

      And probably frustrated.

      His statements not withstanding, Red Hat announced a short while ago that they were "re-entering" the Desktop market. It's beginning to look like RH has a leadership problem where the left hand doesn't know what the right hand is doing or saying.

      Novell's Hovsepian said he made "the deal" with Microsoft because HE could not sell SUSE Linux against XP Pro. Will RH sign a similar "deal" with Microsoft for the same reason? Is a trend being established where Linux companies hire big name CEOs with WINDOWS experience only to learn they have NO knowledge of Linux or how to sell it against Windows, and soon give up?

      His statement about "usability" is laughable and ludicrous. Millions of Linux Desktops around the world are giving their users a fast, stable, functional AND secure environment.

      This Sony VAIO VGN-FW140E/H laptop is running Kubuntu 9.04 ALPHA 6 (that's right - ALPHA, and it is rock solid stable for me) with KDE 4.2.1 like a silk glove. It used to run VISTA Home Premium but Jaunty Jackalope is better looking and works better than VISTA. There is nothing I want to do that Jaunty can't do, and do better than any version of Windows I've ever used. I also like the fact that it doesn't tell me what I can and can't do, and it is NOT calling home with my personal info and demographics.

      --

      Running with Linux for over 20 years!

  2. perspective by B5_geek · · Score: 5, Insightful

    It might not be ready for his desktop be it has been on my desktop for 7+ years.
    His main problem is that he doesn't know how to make money off of Desktop Linux.

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
    1. Re:perspective by Andr+T. · · Score: 5, Insightful

      This makes me think that... if I don't know how to make money from orange juice, should I tell people that drinking it is stupid?

      --

      Any life is made up of a single moment, the moment in which a man finds out, once and for all, who he is.

    2. Re:perspective by langelgjm · · Score: 4, Insightful

      Also, what's with the assumption that the desktop won't be relevant in 5 years? That seems highly unlikely.

      It's already been around and mainstream for maybe 15 years, and I don't see it going away any time soon. Sure, mobile devices are going to play an increasing role, but I get the feeling that people are still going to be heading into an office five days a week five years from now.

      --
      "Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
    3. Re:perspective by anaesthetica · · Score: 5, Insightful

      doesn't know how to make money off of Desktop Linux

      This is exactly why Microsoft is afraid of Desktop Linux – no money to be made.

    4. Re:perspective by MightyMartian · · Score: 4, Insightful

      To hell with CAD, let me know when a mobile phone can act as a functional word processor.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    5. Re:perspective by Rary · · Score: 5, Insightful

      Let me know when a mobile phone can serve as a CAD workstation, video editing workstation, or other high performance need. We have plenty of those around here where I work. Also need to mention dual wide screen monitors in imaging departments like radiology (they rotate them vertically for x-rays, etc.) It's more likely that thin clients will become the norm again before mobile devices replace desktops. We have a lot of Citrix thin clients here and that number is growing steadily...

      Whitehurst is a CEO. He thinks that all anyone uses a computer for is sending and receiving email.

      --

      "You cannot simultaneously prevent and prepare for war." -- Albert Einstein

  3. Desktop irrelevant by Anonymous Coward · · Score: 5, Insightful

    You're right, in 5 years the hundreds of millions of desktop computers running various OS's will all go away because of massive investments by companies in huge single points of failu^H^H^H cloud computing facilities. And with this booming economy, those billion dollar future tech gambles will be coming along any day now...

  4. Dumbest. CEO. Ever by fodder69 · · Score: 5, Insightful

    How many times have we heard the 'Death of the Desktop'. Just because he can't figure out how to make money on it does not mean it is going away.

  5. Re:Put it in a shiny box. by Frankie70 · · Score: 4, Insightful

    Put it on the shelf, and sell it for $50. Use the $50 to pay for 1) 24-hour tech support phone line

    One support call by each buyer will exhaust the 50$.
    And people who buy rather than download will be kind of people who will need support.

  6. Of course the desktop will be relevant in 5 years by kabloom · · Score: 5, Insightful

    Of course the desktop will be relevant in 5 years, because it's still the most convenient way to get serious crative work done (writing, coding, school work, artistic projects). I'd hate to see what would happen to the quality of kids' school reports if they wrote them on smartphones.

  7. This just in by jorenko · · Score: 5, Insightful

    Millions of Ubuntu users question the relevance of Red Hat on the desktop.

    1. Re:This just in by StormReaver · · Score: 3, Insightful

      > Millions of Ubuntu users question the relevance of Red Hat on the desktop.

      That's the key point. Though Red Hat's server systems are exceptionally good, its desktop operating systems are of very low quality. Add to that Red Hat's schizophrenic commitment (or lack thereof) to a desktop system, and there's little wonder Red Hat can't do a damn thing in the desktop space.

      In came Canonical with a focus on the desktop and increasingly high quality with every release, and Red Hat became completely irrelevant as a desktop player. At this point, most of the barriers to widespread Linux desktop adoption are more imagined than real.

  8. Re:Put it in a shiny box. by upside · · Score: 4, Insightful

    This is one of the interesting things you constantly hear about Desktop Linux: vendors must provide support.

    Have you EVER heard of an end user calling Microsoft for support? I'm sure people do, but I've never heard of such a thing.

    People just assume they should know, else they ask me or other geeks for help. Corporation hire experts who are trained or self taught. Even THEY don't call Microsoft for help.

    --
    I'm sorry if I haven't offended anyone
  9. Isn't Cloud computing simply 70s-era technology? by commodore64_love · · Score: 5, Insightful

    I don't understand all this obsession with "cloud" computing, where the programs are run by some central server instead of at home. As someone who lived through the 70s and 80s, it sounds like the old "dumb terminal" and "smart central computer" model, and we abandoned that because it sucked. I can't envision a rebirth being any better.

    Plus there's the drawback of not owning anything. I bought Word back in 98, and yes it was pricey, but I've been able to use it over a decade now, at a cost of ~$10 per year. I also have the option to sell it and recoup some of my cost (around $25). I don't want to switch to a "software lease" model that sucks $50 out of my wallet year-after-year-after-year. That adds-up to $500 a decade which is plain nuts.

    I want ownership.

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  10. The world only needs 5 "real" computers.... by jabjoe · · Score: 3, Insightful

    Wasn't the desktop never meant to happen? Won't we all meant to be using thin clients?

    This never happened, and may never happen because the bandwidth speed isn't going up faster than computers speed. Maybe we will reach a point where all the user input and computer output can be piped about and the latency isn't a problem, but even then I'm not sure people will want it. The freedom implications seams sinister to me, and I'm untrusting of storing stuff only online as I've had data lost for me before (ok, ten years ago, but still).

    I think things will continue as today, fat clients. I can do whatever I want the limits being only myself, time and my machine specs.
    Scales nicely too.

  11. Anecdotes by 99BottlesOfBeerInMyF · · Score: 5, Insightful

    But thats really irrelevant, the thing I take issue to is that Mac OSX is NOT a better developer environment than Ubuntu. I've been using Ubuntu for over 2 years now at work and the only thing I can't do with it is Netmeeting, which is becoming less relevant since Lotus e-meeting works in linux for sharing desktops. I own a MacMini at home and I just can't bring myself to develop on it. That bit aside, equipping a programmer with a MacPro desktop or laptop is just far too expensive to justify anyway.

    I used to work at a software development shop that created high end Linux-based servers and appliances (I think our cheapest offering was $20K) in the security market. Employees were given the choice of workstations, laptop or desktop. Our pre-approved vendors were IBM/Lenovo and Apple. When I started working there, three or four people were running OS X. A few years later when I left the vast majority of the engineers were using it. During that whole time only one employee switched back from OS X, and it was because he did Linux on the desktop development as a hobby and it made his hobby easier. These were not casual users or casual developers. We regularly submitted code to Linux and BSD and Apache and numerous other projects. One hold out developer who was an OpenBSD fanatic only switched after he wrote some kernel modules for OS X to provide the level of security auditing he felt was lacking.

    The reason people gave for sticking with OS X was that it saved them time and effort managing configurations that were not necessary to their tasks. One manager proposed a standardized Linux desktop for his group and the engineers raised hell until the idea was dropped. His proposal was not helped by the fact that he couldn't get more than two Linux fans to agree on a vision as to what that standard should look like. The cost of Apple machines over IBM was negligible and the new employee configuration time as measured by IT was about 20 hours less. They also had a lower hardware failure rate.

    My point is, at least in my experience, Linux on the desktop was replaced primarily because it was not as good of a development workstation as OS X.

    I've been using Ubuntu for over 2 years now at work and the only thing I can't do with it is Netmeeting, which is becoming less relevant since Lotus e-meeting works in linux for sharing desktops.

    I've been running Ubuntu longer than that and Kubuntu before that. There are numerous software packages I use that won't run on Linux, even in WINE. There are numerous tasks where Ubuntu is simply a lot more cumbersome. In general, all things being equal, I will run the same application in OS X instead of Ubuntu (assuming native versions for each). This is because

    That bit aside, equipping a programmer with a MacPro desktop or laptop is just far too expensive to justify anyway.

    Wow, you must work at some lousy places with weird costing. The cost of an Apple laptop versus another laptop with similar specs is pretty negligible. It probably cost companies I worked at less than filling the fridge with snacks. Just a little bit of time saved, is worth a lot of money when you're talking about the salary of a software engineer or even a QA guy. Heck, the cost of my time migrating to a new laptop using OS X's nifty auto-migrate feature versus installing Ubuntu again, re-downloading all the software, reconfiguring the software, and migrating my home directory and data probably more than makes up for the cost difference and that's just one task.

    Obviously there is a lot of room for variation. Different people perform different tasks and get paid different amounts. That said, you blanket statements were certainly not true when we tried them. We saved money.

  12. Re:Linux on the Desktop is easy by 99BottlesOfBeerInMyF · · Score: 3, Insightful

    And once again, those same metrics APPLY to Mac OS X just as it does to Linux, so if people will claim Mac is ready for the desktop and that Linux isn't, I think that there is probably something broken in their assessment.

    OS X does have something that Linux on the desktop is mostly lacking. That is OS X is championed by a hardware and services company (Apple) dedicated to making a very nice user experience for people who buy their hardware. It comes pre-installed, pre-configured, and working smoothly. There is support and services and a good commercial hardware ecosystem and stores individual people can go to to actually buy them at the mall.

    If a large company were to start dumping money into making desktop/laptop hardware that runs Linux just as well and keeping Linux working well for those users and promoting the software and add-on ecosystem... well it would cost them a pile of money to really get it going. Then, they'd probably do quite well if they managed their brand well. That said, I really don't think Linux on the desktop is ready because the experience really isn't as polished and the hardware and software ecosystem just doesn't exist. It could with some investment, but it really isn't there yet. Netbooks and corporate desktops are fighting for which will be the first real desktops that are the exception to this.

  13. Re:Why have a linux desktop? by Runaway1956 · · Score: 3, Insightful

    Errr, maybe the average homeuser has little use for a full-blown server? Or, maybe he's afraid of trying to set one up? Or, he doesn't understand the benefits of a server? Personally - I've only dabbled with server OS's enough to realize that some hacking on Win2003 results in a pretty secure and very reliable desktop. As a result of a growing family and growing home network, I intend to set up a server in the very near future. But, I regard this as a leap into the unknown. Do I want to serve only files (and file space), or do I want to serve applications? Multimedia streaming? What exactly DO I WANT?!? It's not exactly scary to me - but it will certainly scare off the non-geek.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  14. Re:Give up control? by vtcodger · · Score: 5, Insightful

    ***Linux just isn't ready for the desktop yet.***

    Quite true, but then neither is Windows. I often become quite frustrated with the usability, documentation, and quality problems in PC Unixes. Then, I'm forced to use Windows for some reason or another, and memories of the reasons that I quit using it come flooding back. The fact that Windows is an unmaintainable, malware riddled, shambles with severe usability and performance problems doesn't stop people from using it and often even (incomprehensibly) paying money for it. I don't imagine that the fact that Unix desktops are not really ready for prime time is going to discourage their slow adoption.

    --
    You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
  15. The desktop is infrastructure by Brandybuck · · Score: 3, Insightful

    Just because he can't make a profit on the desktop, doesn't mean the desktop is irrelevant. Just because no one else can either, doesn't make desktops valueless. They're part of the computing infrastructure, and without them we can't get to certain other profits. Stores don't make any money on their parking lots, yet they still use them so that their customer can park. Same with desktops. Commercial distros might not make any money on GNOME or KDE, but they should still consider funding them because it expands the distros' market.

    p.s. Oh, and if you're going to base your business decisions on trends, you need to look at ALL trends. Mobile devices are indeed booming, but so are large monitors. More and more people are going dual-screen and/or 20+" monitors. The desktop isn't dying, it's getting breathing room!

    --
    Don't blame me, I didn't vote for either of them!
  16. Maximize service contract revenue! by AliasMarlowe · · Score: 4, Insightful

    Perhaps Red Hat CEO Jim Whitehurst is just referring to desktop installation of Red Hat Linux having insufficient payback for Red Hat. The need for support contracts would be SO much greater if clients used Windows desktops to connect to the Red Hat servers (Windows being even less ready for the desktop, and more needy of support).

    Whatever about Red Hat, I've found Ubuntu and PCLinuxOS to be eminently suitable for the desktop.

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    1. Re:Maximize service contract revenue! by turbidostato · · Score: 3, Insightful

      "Whatever about Red Hat, I've found Ubuntu and PCLinuxOS to be eminently suitable for the desktop."

      My thoughts were more or less on the same path. How is it that I've been using Linux on the destop both at home and at work since about 2000 and it's still "not ready" for the desktop? And while I'm professionally tied to computers I'm not on the league of the uberfreaks. I mostly limit myself on the desktop to "use" the system.

  17. Re:Oh Yeah?! by polaris20 · · Score: 3, Insightful

    The problem with desktop in the enterprise is the hundreds (maybe thousands) of industry-specific apps that are Windows only. Juris for legal, Rockwell for PLC's, Best Software for asset management, etc. While Linux itself is very much ready from a stability standpoint, the software (and to some extent, hardware) support just isn't there. Which sucks, because my life as an IT guy would be so much easier if everyone ran Ubuntu. That is until they port Antivirus 2009 to Linux. ;)

  18. Re:Oh Yeah?! by Synchis · · Score: 4, Insightful

    For the record:

    1. I'm a desktop linux user of almost 2 years.

    2. I'm a gamer, and all my games run just fine in Linux.

    3. Photoshop works just fine, out of the box, in Linux through WINE if you *really* must have it.

    So yeah... all is well for me. I also do video editing and DVD authoring work in Linux, which I find has better tools and better control over the end product than any package I've found for Windows.

    Is there a learning curve?

    Of course there is. But go visit the Helios project blog and you'll be awakened to a world in which desktop Linux is distributed to underprivileged children who pick it up in a matter of minutes. Keeping in mind that these are children who have never used a computer of *ANY* kind.

    If you want Linux adoption, the children is where to target it. Our generation grew up with windows, and a vast many people don't want to let go of the past.

    Teach your children Linux, and do the future a favor.

    --
    Thomas A. Knight
    Author of The Time Weaver
  19. Re:Give up control? by walshy007 · · Score: 4, Insightful

    Well considering linux with apache powers a considerable (i.e. more than windows) chunk of the web server market, shouldn't there be more malware and worms etc written for it already? considering they are all facing the web etc.