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iPhone App Refund Policies Could Cost Devs

CBRcrash writes "Apparently, if iPhone users decide that they want a refund for an app (users can get a refund within 90 days, according to Apple policy), Apple requires that developers give back the money they received from the sale. But, here's the kicker: Apple will refund the full amount to the user and says that it has the right to keep its commission. So, the developer not only has to return the money for the sale, but also has to reimburse Apple for its commission."

3 of 230 comments (clear)

  1. Re:Every time I see an article about Apple... by bsane · · Score: 0, Flamebait

    Yeah- those sons of bitches have changed everything in the last 12 months...

    In the first 24 hours of the Appstore I didn't have to worry about reviews or competing products or anything! Too bad those days are gone.

    Now people write apps hoping other people will download them and like them- thats a horrible reason to develop for the iPhone. I'd much rather write an open source perl 'program' that does something dumb and mundane that no one will ever want or care about, and keep it on sourceforge.

    That way everyone will know I'm keeping it real- thats what matters to me.

  2. Re:Not to be an apologist... by Richard_at_work · · Score: 0, Flamebait

    Because actual resources were consumed by Apple on the behalf of the developer when an app was purchased - banking costs, accounting costs, bandwidth, storage et al. They don't magically get zeroed out when a refund is processed, they have already been consumed.

    Why should Apple eat that cost? Its the developers app that caused the refund to happen...

    Its all academic anyhow, since this entire story has been proven false - Apple do not get teh developer to pay the full 100% refund, so yes Apple are indeed eating the cost of the consumables.

  3. Re:Not to be an apologist... by ThinkTwicePostOnce · · Score: 0, Flamebait

    | Nowhere else in retail does the original maker get 70% of the price to himself. People count
    | themselves lucky to receive 10-20%

    What about consignment stores, which is a fair analogy. They don't get a 30% commission
    do they?

    And I don't think that giving software developers an incentive for vengeance is a particularly
    comforting plan from the customer's point of view.

    Every once in a while Apple seems to do something that makes me imagine a picture of a roasted
    pig with an apple in its mouth, and makes me think how glad I am not to be trapped by them.

    It's only once in a while, but nobody likes to feel stupid and victimized. Not that feeling
    vandalized by Wintel-specific spyware/viruses is any fun either.

    Clearly I'm talking myself into going Linux!

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