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Chrome EULA Reserves the Right To Filter Your Web

An anonymous reader writes "Recently, I decided to try out Google Chrome. With my usual mistrust of Google, I decided to carefully read the EULA before installing the software. I paused when I stumbled upon this section: '7.3 Google reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service. For some of the Services, Google may provide tools to filter out explicit sexual content. These tools include the SafeSearch preference settings (see google.com/help/customize.html#safe). In addition, there are commercially available services and software to limit access to material that you may find objectionable.' Does this mean that Google reserves the right to filter my web browsing experience in Chrome (without my consent to boot)? Is this a carry-over from the EULAs of Google's other services (gmail, blogger etc), or is this something more significant? One would think that after the previous EULA affair with Chrome, Google would try to sound a little less draconian." Update: 04/05 21:14 GMT by T : Google's Gabriel Stricker alerted me to an informative followup: "We saw your Slashdot post and published the following clarification on the Google Chrome blog."

48 of 171 comments (clear)

  1. Maybe just legalese? by mariushm · · Score: 4, Informative

    It's probably just a safety measure for their anti-phishing features which block pages but it's a weird formulation anyway

    1. Re:Maybe just legalese? by Korin43 · · Score: 4, Insightful

      Exactly, they're probably just covering their ass for things like safe-search, phishing filter, and other options like blocking non-secure items on a secure webpage.

    2. Re:Maybe just legalese? by NeutronCowboy · · Score: 3, Insightful

      Most likely. I'm pretty sure that their legal department took a look at that particular feature, and decided they were going to write a document that will make it impossible for anybody to sue Google over that feature.

      This is pretty much standard legalese. Not that it makes it good or anything, but I would expect nothing less from a document drafted by an eager lawyer.

      --
      Those who can, do. Those who can't, sue.
    3. Re:Maybe just legalese? by oh_bugger · · Score: 3, Funny

      Don't be your neighbour and come to you with distressing problems because you'll just laugh at me?

      --
      Go home and shave your giant head of smell with your bad self
    4. Re:Maybe just legalese? by hclewk · · Score: 2, Insightful

      If:

      a) Chrome was the only browser available
      -or-
      b) Chrome was actually blocking content

      I would agree with you. It would be a big deal. However, no one is forcing you to do jack shit. If you are really that scared of the Chrome EULA, don't use Chrome.

    5. Re:Maybe just legalese? by spydabyte · · Score: 3, Insightful

      You mean I have to use their product the way they designed it? No! I want free internets from every software and service right now! And I want to complain when they're service doesn't work because I use it wrong!

    6. Re:Maybe just legalese? by HiThere · · Score: 2, Interesting

      FWIW, I stopped buying Apple products over some EULA wording.

      "Comparable to Apple" doesn't make it acceptable. Now Google isn't exactly trying to sell me something, but unless I hear a convincing explanation as to why it's harmless (not could be harmless, or should be harmless, or is intended to be harmless), then I'm not going to consider Chrome as an acceptable product.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    7. Re:Maybe just legalese? by Antique+Geekmeister · · Score: 4, Insightful

      No, I assume it's for content filtering, pure and simple, as Google has cooperated with China in the past on this matter (http://abcnews.go.com/Technology/Business/story?id=1540568).

    8. Re:Maybe just legalese? by Anonymous Coward · · Score: 4, Insightful

      I don't think so. People, even in China, may decide which browser use. They would not use the one that filter contents.
      And if you want chrome without the EULA you can use Chromiun. It's just like Chrome without the Google logo. It is FOSS, you can dig in the source code looking for the content filter before using it.

    9. Re:Maybe just legalese? by almondo · · Score: 2, Insightful

      Do you also refuse to utilize Firefox? If you are truly making this assumption then you really should refuse to use Firefox because those web forgery notifications probably meet your definition of censorship. I tend to visit the censored pages to make sure that I supply them with some worthless drivel. I wouldn't want the spam scamming nimrods to be left without any humor, plus the bogus information helps the ecommerce victims draw a crosshair bead on the perpetrators. If Elvis, John Wayne, and Jimmy Hendrix all show up at your store on the same day to buy Rollaxes your are probably worthy of a closer look by the fraud brothers in arms.

    10. Re:Maybe just legalese? by mpe · · Score: 2, Informative

      Either way, it's just a EULA.

      Except that the GPL is explicitally not an EULA. An installer treating it as an EULA dosn't make it anymore an EULA than if that installer contained lorem ipsum, a newspaper report, a poem, a short story, a quote from a holy book, etc, etc. Though the creator of the installer could be accused of copyright infringement in certain cases, possibly including that of misrepresenting the GPL as an EULA...

      You can't do anything in a EULA that is unconstitutional, it doesn't hold up in court to say "Oh, but we have this clause in the EULA that gets rid of right X, which they signed."

      Actually it's anything against the "Law of the Land", which is rather broader than "unconstitutional". Most of the time such an "agreement" will contain clauses to the effect of even if some parts are unenforcable or just plain bogus the rest still stands. There might even be such documents where such "by parts" clauses are actually the valid parts :)

  2. No, you paranoid git by BadAnalogyGuy · · Score: 2, Informative

    Google is saying that they may provide you with filtering services which may affect other users on your system.

    It's not about filtering your child and horse porn, pervert.

    1. Re:No, you paranoid git by Jurily · · Score: 3, Insightful

      It's not about filtering your child and horse porn, pervert.

      So now someone's a pervert for wanting to get rid of the possibility of censorship at least at browser level? Thinkofthechildren at its finest.

    2. Re:No, you paranoid git by TiberSeptm · · Score: 2, Interesting

      Yes, humorless reactionaries are the cause of much grief. They and people who react poorly to humor. BadAnalogyGuy's got it right though. It's that and to cover their features that, for your own security, may filter what you see. Anti-phishing and anti-scamming tools do effectively limit and/or alter what you might normally see on the web. They're just trying to protect themselves from buffoonery. The intent is even clearer when you see how they lead into the possibility of third party software doing the same or more.

  3. !ahugedeal by Anonymous Coward · · Score: 5, Insightful

    They have a cover-all EULA so they can implement features without fear of legal repercusion. If they don't offer a method to cut out the filtering, then just write a patch on the source.

    This looks like FUD to me.

  4. Take off you thin foil hat by JamesP · · Score: 4, Interesting

    This is refering to SafeSearch and Orkut and whatever,

    Probably carryon from other licenses, you see. Too bad the layers are not called on it.

    --
    how long until /. fixes commenting on Chrome?
    1. Re:Take off you thin foil hat by palegray.net · · Score: 5, Insightful

      It's undoubtedly a measure for filtering overtly malicious content. While this is something to watch carefully, I don't see people doing a whole lot of complaining over Google filtering search results and routinely removing sites from their index.

    2. Re:Take off you thin foil hat by Miseph · · Score: 4, Funny

      He has paranoid conspiracy theories... who needs evidence?

      --
      Try not to take me more seriously than I take myself.
    3. Re:Take off you thin foil hat by palegray.net · · Score: 2, Funny

      Ummm... that's not really saying a whole lot. Various TLAs are extensively involved in a heck of a lot of computer science research, for obvious reasons. You're right that it's common knowledge, but what's that supposed to prove?

      The NSA must be using the ever-changing dynamics of PageRank behind the scenes to brute force crack all my encrypted emails...

  5. Google would never... by jonaskoelker · · Score: 4, Funny

    I for one welcome our new robot overlGoogle doesn't filter the Internet.

  6. probably just on by default by fermion · · Score: 4, Insightful
    This is probably for some future feature or premium service that is on by default, just like safesearch. Or it could be some malware protection mechanism in which users are not allowed to go to suspected malware sites without warning that cannot be turned off. Or it could be a suggested site feature where chrome lists places one might want to go based on a vendor paid model.

    In any case, I am as suspicious of google as anyone, but this seems like just normal CYA. As long as the filtering can be turned off, there is no issue. It is certainly not like when Google says the own the copyright to anything you create and put on their servers. That feature, while necessary to protect themselves for free service, cannot be turned off.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  7. Usual Mistrust? by lymond01 · · Score: 3, Insightful

    With my usual mistrust of Google...

    The potential for evil in the Google has only been questioned for a year or so, far too soon for you to utilize the term "usual" which assumes a long-term pattern.

    One might say, "With my growing mistrust of Google..." Yes. That would be fine. Carry on.

    1. Re:Usual Mistrust? by peipas · · Score: 5, Insightful

      I'd say it's unnecessary editorializing outright.

    2. Re:Usual Mistrust? by Anonymous Coward · · Score: 2, Insightful

      I agree.

      That phrase makes it sound like the OP is just trying to be hip by jumping on the Google-hate/Do Evil/etc. bandwagon that's become so big recently.

      Total overreactive non-story.
      (with a sensationalist headline to boot!)

    3. Re:Usual Mistrust? by wangmaster · · Score: 3, Insightful

      googlewatch.com has existed for nearly 6 years now. The potential for evil in Google has been questioned for at least the last half decade. I recall concerns over google's "do no evil" surviving their IPO and that about 5 years ago.

      Half a decade in technology is near a couple of lifetimes in other industries.

      Some may disagree with the need to scrutinize Google to the extend that others do, but personally, I'm glad people do things like this, even if it occasionally raises a false alarm. Any organization with access to the type of data Google has needs watchdogs.

  8. Relax! It's just google's standard boilerplate... by maxfresh · · Score: 5, Informative
    It is obvious from section 1 of the same TOS that this is google's standard boilerplate TOS, or as they call it, their "Universal Terms" that covers all of their services, including search, mail, adsense, adwords, blogger, etc... In addition, each product may also have separate, more specific terms that always supersede the universal terms. I quote:

    1. Your relationship with Google
    1.1 Your use of Google's products, software, services and web sites (referred to collectively as the "Services" in this document and excluding any services provided to you by Google under a separate written agreement) is subject to the terms of a legal agreement between you and Google. "Google" means Google Inc., whose principal place of business is at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. This document explains how the agreement is made up, and sets out some of the terms of that agreement.

    1.2 Unless otherwise agreed in writing with Google, your agreement with Google will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the "Universal Terms". Open source software licenses for Google Chrome source code constitute separate written agreements. To the limited extent that the open source software licenses expressly supersede these Universal Terms, the open source licenses govern your agreement with Google for the use of Google Chrome or specific included components of Google Chrome.

    1.3 Your agreement with Google will also include the terms of any Legal Notices applicable to the Services, in addition to the Universal Terms. All of these are referred to below as the "Additional Terms". Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.

    1.4 The Universal Terms, together with the Additional Terms, form a legally binding agreement between you and Google in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the "Terms".

    1.5 If there is any contradiction between what the Additional Terms say and what the Universal Terms say, then the Additional Terms shall take precedence in relation to that Service.

    I don't see anything hidden, or nefarious, or even anything very difficult to understand. It's simply that they use these TOS as their baseline agreement, and modify it as necessary to suit the specifics of the particular service offered. I really don't think it's anything to get excited about.

  9. Not a bad thing maybe by eclectro · · Score: 4, Funny

    I suggest that the google programmers bring up a small dialogue when they filter which may help;

    We here at google have decided to filter some images that you were about to view. We do this in recognition that some things cannot be "unseen". This is one of those times. This is not about hot porn which does not usually sting the brain with lasting effect. These images will gross you out so bad that no amount of unicorns dancing under rainbows will help. Trust us. Sending these images along will violate our mission statement of not doing evil. Regards, google.

    --
    Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
    1. Re:Not a bad thing maybe by belmolis · · Score: 3, Interesting

      You know, Firefox could really use a goatse filter.

    2. Re:Not a bad thing maybe by Bill+Currie · · Score: 4, Funny

      Yes. I remember when it first started here. I learned very fast to watch the url in the status bar (then somebody did a mouseover attack, but /. quickly learned to filter that out). 11 years and it still gives me the creeps.

      --

      Bill - aka taniwha
      --
      Leave others their otherness. -- Aratak

  10. Tinfoil Hat Purchasing Advice by Anonymous Coward · · Score: 5, Funny

    I am in the market for a Tin Foil Hat but so far have been unsuccessful in purchasing a really good one.

    I did some research on where to buy the best models and took the bus to the store to buy. The salesman was very helpful and I was starting to feel good that all that research had paid off and I would soon be safe.

    But then it hit me. The salesman was being TOO HELPFUL! I immediately saw right through the deception. He was one of THEM!

    I immediately ran from the store doing my best to cover my face with a series of dive rolls towards the door and managed to make it out of the store safely. But I was now in clear sight of THEM with no where to hide.

    After desperately running down the street I managed to find refuge in a woman's bathroom for a few moments before the screams of female THEMs alerted the THEM enforcers with blue uniforms and gold badges. They dragged me away to a nearby THEM detention center with others. Not a single other detainee was wearing a Tin Foil Hat - the poor sods.

    I vowed to never let this happen again. I am glad people like timothy are out there look out for us and protecting us from THEM.

    Thank you timothy!

    PS. I am writing this post out with my own feces. So please excuse the penmanship.

  11. Couple Points by Lanir · · Score: 2, Informative

    It sounds like they could filter it if they wanted to. There are a couple key points to consider here. I don't know how important any of them are from a legal point of view but I can see how they would apply.

    1. They're not responsible if things look different in Chrome than they do in other browsers. Whatever causes it, you agree not to have a cow. (think acid3 test, etc)
    2. If you're using their software to do google searches then it's ok if you get a safe search and not an unfiltered one (although you should be able to change this, it's just a cookie based setting).
    3. It seems to cover them having parental controls in the browser. People can turn such things on by accident and not know how to disable them (or legally try to claim that the method for disabling them is deliberately obfuscated).

    Realistically I doubt they'd do anything stupid like active network filtering. That just isn't what people expect out of their browsers.

  12. Services by Alsee · · Score: 5, Insightful

    My first impression is that this article may be an over reaction. The quoted terms are abut "services", and I don't think they really involve the browser itself. For example it mentions Google Search and the Safe Search option. I'm a bit disappointed that Safe Search defaults to max filtering mode, but it is very easy to turn it completely off. So far it seems that Google has been doing a pretty good job of things.

    If/when Google pulls any nasty stunt I will be in the front lines bitching at them, be thus far I think the article might be an over sensitive reading.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  13. If you're THAT paranoid about Google... by The+MAZZTer · · Score: 3, Interesting

    ...you should probably be using Iron instead of just Chrome.

  14. Chrome is its own competition by acb · · Score: 2, Insightful

    In any case, it's open source (under the name Chromium), so if you don't like Google's EULA, or any other part of their plans for Chrome, you will be able to download and run one of the third-party, de-Googlised builds of Chromium, or even build your own. It seems unlikely that Google would impose particularly unpalatable terms on Chrome, given that it comes with its own competition built in.

  15. Compile it your self by RiotingPacifist · · Score: 4, Insightful

    I mean if you don't like the chrome EULA or the firefox EULA, take the code compile it yourself and STFU.

    --
    IranAir Flight 655 never forget!
  16. Summaries are filtered and modified. by hhr · · Score: 4, Informative

    The capital 'S' in Service means they are using their definition and not the dictionary.

    At the beginning of the EULA you see that Service menas "Google's products, software, services and web sites"

    So basically they are telling you that the data you get directly from Google may not be the raw unfiltered reality. And that makes sense. Google for anything if you want to see a filtered and modified view, although in this case it's a summary.

    This sounds more like up front honesty than evil.

  17. I haven't read the EULAs of other browsers, by hypoxide · · Score: 3, Insightful

    but I feel pretty confident Microsoft Internet Explorer's is worse. I recall reading the EULAs of Windows Media Player 10 and 11 were particularly harrowing experiences.

    In any case, if you are concerned about your privacy or don't like advertisements, install privoxy.

    Otherwise, enjoy your Chrome experience! It is significantly and quantifiably better than the competition.

    --
    Anything can, could, and will happen.
    1. Re:I haven't read the EULAs of other browsers, by cong06 · · Score: 3, Informative
      Well, it's quite a bit easier to back google then microsoft when google's software:
      • is reasonably priced
      • is clean
      • is easy to use
      • has a good interface
      • is fast
      • doesn't crash constantly

      And this is amplified by Google's stance on Open Source (in comparison to Microsoft), which as you can imagine is a reasonably persuasive stance in this crowd.

      The only good argument I've heard against google is people being worried about all their data being off site: ie, it's available to someone else, and possibly unavailable to you.

      In summary: Have you even used Google Chrome? It's amazing!

  18. Re:Relax! It's just google's standard boilerplate. by TubeSteak · · Score: 5, Insightful

    And now to replace the word "Service"

    7.3 Google reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any of Google's products, software, services and web sites. For some of Google's products, software, services and web sites, Google may provide tools to filter out explicit sexual content. These tools include the SafeSearch preference settings (see google.com/help/customize.html#safe). In addition, there are commercially available services and software to limit access to material that you may find objectionable.

    If that doesn't make it clear that Google only plans to filter Google services, I don't know what will.

    --
    [Fuck Beta]
    o0t!
  19. Re:Relax! It's just google's standard boilerplate. by caitsith01 · · Score: 2, Informative

    Just because it's boilerplate doesn't mean it's ineffective.

    Googleâ(TM)s products, software, services and web sites (referred to collectively as the âoeServicesâ

    So "Services" includes Chrome itself (software/products) not just Google search etc. "Content" is:

    information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services

    Therefore, anything you access through Chrome is "Content".

    So, by clause 7.3, you actually do agree that Google may, in its discretion,

    pre-screen, review, flag, filter, modify, refuse or remove

    anything that you access through Chrome. Nothing in 7.3 is limited to safesearch or other optional filtering services - the clause would be entirely compatible with Google silently monitoring and filtering what you can and cannot see on-line using Chrome on an entirely arbitrary basis.

    I agree with the article. This is a clause which should raise a red flag. By using Chrome, you are agreeing to Google having the right to filter or modify the content you are accessing. "Flag" would tend to suggest they have the right to record the content you are accessing and report it to others.

    I'm not saying they are doing these things now, but why would you agree to them ever having these rights?

    --
    Read Pynchon.
  20. Re:You don't *have* to use it. by carlzum · · Score: 2, Interesting

    Sounds like they're saying your SafeSearch preferences may be used to filter content from the browser at some point. I wouldn't mind that at all, if I'm at work and click a link that redirects me to a porn site, I'd like my browser to block it.

    The language in the EULA is pretty wide-open, so I'm trusting that Google will use this feature for my benefit and allow me to change my preferences. If they don't, I'll stick with Firefox. That's the beauty of competition in the marketplace.

  21. Mistrust of Google by Rix · · Score: 5, Funny

    Usually just translates as "I'm an asshole spammer-SEO upset that my shenanigans get nixed".

  22. Re:Relax! It's just google's standard boilerplate. by maxume · · Score: 2, Informative

    Some people seem happy to have their browser flag attack and phishing sites. The essence of that action is filtering.

    --
    Nerd rage is the funniest rage.
  23. Re:Relax! It's just google's standard boilerplate. by John+Hasler · · Score: 2, Interesting

    I agree that it is just standard boilerplate but it's still inappropriate. Considering what Google must have spent writing Chrome it's hard to see why they wouldn't spend just a bit more to have an appropriate EULA written.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  24. here we go again (again) by Eil · · Score: 2, Informative

    Does this mean that Google reserves the right to filter my web browsing experience in Chrome (without my consent to boot)?

    Possibly.

    Is this a carry-over from the EULAs of Google's other services (gmail, blogger etc),

    Yes.

    or is this something more significant?

    Not likely, but I guess you never know. Don't forget that they can change the terms of the agreement whenever they like, without your prior approval or consent.

    One would think that after the previous EULA affair with Chrome, Google would try to sound a little less draconian."

    All disclaimers, license agreements, and contracts sound draconian. They're written in legalese to be clear, precise, serious, and intimidating. They're designed to give the authoring party as much power as possible while limiting their liability to nothing.

    The solution, however, is pretty simple: If you have any doubts at all about the terms of an agreement, don't agree to it. Or ask Google the change it. Submitting a Slashdot article about it is just a lot of pointless whining.

  25. Re:Relax! It's just google's standard boilerplate. by caitsith01 · · Score: 4, Informative

    And now to replace the word "Service"

    7.3 Google reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any of Google's products, software, services and web sites. For some of Google's products, software, services and web sites, Google may provide tools to filter out explicit sexual content. These tools include the SafeSearch preference settings (see google.com/help/customize.html#safe). In addition, there are commercially available services and software to limit access to material that you may find objectionable.

    If that doesn't make it clear that Google only plans to filter Google services, I don't know what will.

    Except that you're totally incorrect. Let's now replace the word Content (and replace "Services" again in that definition):

    7.3 Google reserves the right ... to pre-screen, review, flag, filter, modify, refuse or remove any or all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of any of Google's products, software, services and web sites from any of Google's products, software, services and web sites.

    The part in italics is critical. They are explicitly saying that it is not limited to Google's own content - it is anything you access using Google's "Services" which may be filtered. So long as you use Chrome to access it, they have the full range of rights they list (pre-screen, review, flag, filter, modify, refuse, remove).

    Chrome is a 'product' and 'software', and therefore a 'Service'. The whole of the WWW is something you 'have access to as part of, or through your use of' Chrome. Google reserves the right to filter, monitor etc etc your use OF THE WWW WHEN YOU USE CHROME.

    I have tried to set this out in more detail here.

    Why, oh why, are people so hell bent on trusting massive corporations to just "do the right thing" and have their customers' best interests at heart when the evidence to the contrary is put in front of their faces over and over and over again?

    --
    Read Pynchon.
  26. Why does Slashdot accept articles like this? by JerseyTom · · Score: 2, Insightful

    What a troll!

    Of COURSE they reserve the right otherwise they couldn't off anti-virus and anti-phishing features. Plus, it is open source so you can certainly build your own binary and remove any features you want... I guess you want your credit card stolen?

    Why does Slashdot even accept posts like this?

  27. Right To See Doesn't Imply Google's Obligation by reallocate · · Score: 2, Insightful

    It's easy , isn't it, to attribute negative intent to language when you claim the right to alter the language.

    If someone wants to know the intent of Google's language, then ask Google, and watch what they do.

    To me, the language establishes a claim to the right, but not any obligation, to filter "Content." The OP doesn't tell us how Google defines "Content,", which is likely found elsewhere in the EULA. The distinction between search results and content created by Google or others who use them as a host is important.

    I don't see this as anything more than Google reiterating a right to filter content (however they have defined it) as the underpinning of the filtering services offered to their customers now and in the future. That's necessary to provide protection from litigious weenies who would sue them for offering the optional filters.

    It's also worth remembering that Google doesn't have an obligation to crawl and index every server on the planet. If your site isn't visited by their bot, tough. That's filtering, too.

    Also, Google asserts no obligation to filter anything, presumably to provide a basis for rejecting such demands.

    Bottom line: We all have a right to see everything on the net, completely unfiltered. But, neither Google nor any other entity are obligated to provide that view.

    --
    -- Slashdot: When Public Access TV Says "No"