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Linux On Netbooks — a Complicated Story

An anonymous reader writes "Keir Thomas has responded to the recent raft of news stories pointing out that Linux's share of the netbook market isn't as rosy as it used to be. Thomas thinks the problem boils down to a combination of unfamiliar software and unfamiliar hardware, which can 'push users over the edge.' This accounts for the allegedly high return rates of Linux netbooks. In contrast, although far from superior, Windows provides a more familiar environment, making the hardware issues (irritatingly small keyboard, screen etc.) seem less insurmountable; users are less likely to walk away. 'Once again Microsoft's monopoly means Windows is swallowing up another market.'"

6 of 833 comments (clear)

  1. There may actually be other reasons for that by Anonymous Coward · · Score: 5, Informative

    I had an Asus netbook with Linux demonstrated to me, wanted to see how webpages looked on the tiny screen. In the end, the guy at the store had to pull out a cable and plug it in, because he couldn't get WiFi to run. He suggested, I should just pay extra for Windows. To that sales guy, getting Linux wasn't "buying the alternative", it was just "being cheap".
    And frankly, since that was probably his first contact with Linux, that's actually quite understandable. A machine, that comes with Linux preinstalled, and it won't even run the devices that are built in? That's ridiculous, not to mention unneccessary. It's not as if building a Linux with working WiFi was rocket science.

  2. Dell is guilty by Midnight+Thunder · · Score: 5, Informative

    ... or maybe Red Hat is.

    To clarify: At work we recently ordered a Dell Precision Mobile Workstation (forget which exact model it is) with Red Hat Linux preinstalled. When we got it we found that it did not have the necessary drivers for the Ethernet port (wireless worked fine) or the audio output device. Going to Dell's and Red Hat's web site resulted in nothing. We scrounged around the internet, but find some partly working solutions. In the end we just ended up installing Ubuntu which worked out of the box.

    For me this is the sort of thing that makes Linux look bad and PCs in general look bad. It is if they don't care. For me it unacceptable for a computer to be supplied with an operating system that does not support completely the hardware it is bundled with, whether it is due to missing drivers or something else.

    I blame Dell here for being to lazy to ensure quality of product. Techies may be the primary market for the product, but techies don't want to spend time fixing someone else's fuck-ups either.

    --
    Jumpstart the tartan drive.
  3. Re:People just don't understand Linux by wisty · · Score: 4, Informative

    There are lots of non-oss programs that have silly names. Nothing quite reaches GIMP in sheer ... gimpyness, but some are a bit weird:

    Powerpoint - I want a slideshow, not a thing to plug an appliance into.

    Excel - WTF? Oh, the spreadsheet program.

    Access - Erm, yeah, like the Aston-Tate Database competitor. Riiiiight.

    Hypercard - Nope. No idea. Maybe Steve had shared his stash with the marketing department?

    Visual Studio - for editing source code. So it's like, visual.

    Outlook - Look out?

    Safari - got Explorer envy?

    The .NET framework - because I really want to search for a technology that happens to share the name of a TOP LEVEL DOMAIN. LIKE; .NET ALREADY TAKEN GUYS. What could be stupider than using a name that matches a large fraction of the internet?

    com - as above.

    Kazaar, Bittorrent, Limewire, Napster - do they get together to make a really big robot monster?

    Oh, and my favorite - Windows.

  4. Re:People just don't understand Linux by Insanity+Defense · · Score: 5, Informative

    They didn't have a high return rate, which makes one wonder why MSI had higher return rates on their Linux based models. Was it not as easy to use as the custom Eee's Xandros? That'd be my guess.

    They delivered a Linux model without drivers for some of the hardware. I believe that both the webcam and wireless networking were not functional on the Linux version. Call it incompetence or a conspiracy, take your pick.

  5. Re:People just don't understand Linux by catman · · Score: 5, Informative

    My favorite "useless feature" is track changes in Word. Do you have any idea how surprised people get when they send me a Word document and I send them back all my edits with cute little bubble comments next them? Does OO support track changes? Cause if they dont, that is a shame... it is a damn useful feature once somebody drops change-tracked document on your lap and you go "wow, I never knew this existed!".

    Writer can track changes. And a Word document imports into Writer with such tracks intact, I have used it on occasions to exchange documents with Word users.

  6. Re:while I don't know about non-ASUS netbook Linux by PastaLover · · Score: 4, Informative

    This was hashed out in the recent thread on 96% windows penetration. The fact of the matter is that:
    1) Some vendors actually had the gall to sell netbooks that didn't have working wifi under linux, then claim they were netbooks. They saw higher return rates but others (dell and was it acer?) didn't. Chalk one up against the basic premise of the article.
    2) After Microsoft decided to really enter the netbook market netbooks with linux on them suddenly became impossible to get. Whether this has anything to do with Microsoft or more with the stores choosing brand awareness I don't know. The fact remains, people that went into a store somewhere in the last few months were extremely unlikely to even be offered the option.

    I've recently broken down and ordered an MSI Wind. I'll probably not bother to try and get a refund on the Windows (it's a huge hassle, and I might never see the money) but it's gonna run Ubuntu either way.

    What we really need is someone to come in and make the major suppliers give us the option of getting a laptop without an OS pre-installed. Why the hell in 2009 are we still dealing with this shit where you simply cannot buy anything in a laptop form factor or below without paying the Microsoft tax. (disregarding macbooks for a minute)