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Time Warner Shelves Plans For Tiered Pricing
The FNP writes "Time Warner has postponed their plans to test tiered data caps in Greensboro NC, Rochester NY, San Antonio TX, and Austin TX. This announcement comes shortly after the media started reporting on Eric Massa's opposition and protests planned for this Saturday outside of Time Warner's offices in Greensboro and Rochester." There's also a good piece at Ars on the fall of the current tiered-pricing plans.
It's exactly like normal hell; but your nose also itches.
Fuzzyfungus, this generation's Dante :)
OMG!
Time Warner was near the top of my list of crap customer service companies already.
I have no direct experience with Comcast, but have read various customer reviews over the years, so all I can say is:
Looks like you had a crap sandwich and now you get a crap sandwich with a side of crap. :/
TWC CEO: Well, there's crap egg sausage and crap, that's not got much crap in it.
The customers raised a big stink, and the company listened?
The system actually works?!?!?
Student: Is it true that the foundation of the universe is paradox?
Master: Well, yes and no.
I bet it was fun watching the Time Warner Customer Service dashboard/control panel over the past few days.
"Look, the cancellation rate is dipping....oh, no it isn't. Doh!"
Well, first you get to pay for the traffic. Next, they decide that, with inbound traffic like that, you must have been running a server; they then burn down your house.
Fully agreed. I'm not paying $150 until my parents can pay only $1.50. Until then they can suck me.
Time warner, not my parents.
"Yes" said the Time Warner representative, The $55 Lobster dinner was subsidized by the $5 Salad eater when they both equally split the bill at $30 each.
Now, under our new pricing plan, the Lobster diner will pay $95, their fair share after we total their usage and the Salad eater will continue to pay $30. Well actually they'll pay $35 after our proposed price increase. That seems fair to us. Why would any consumer have a problem when we level the playing field so everyone is treated equally? Currently only one consumer, the Salad diner, is getting screwed. With our new pricing plan both the Lobster diner and the Salad diner will be treated equally.
That makes sense to me.
>>>they then burn down your house.
And I load-up my rifle and track-down the CEO and every regional manager. "What matter a few deaths in a century? From time to time the Tree of Liberty must be watered with the blood of patriots and tyrants." - Thomas Jefferson, founder of the Democratic Party
"I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall