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CIA Officers Are Warming To Intellipedia

Hugh Pickens writes "The CIA is adopting Web 2.0 tools like collaborative wikis but not without a struggle in an agency with an ingrained culture of secrecy. 'We're still kind of in this early adoptive stage,' says Sean Dennehy, a CIA analyst and self-described 'evangelist' for Intellipedia, the US intelligence community's version of the popular user-curated online encyclopedia Wikipedia adding that 'trying to implement these tools in the intelligence community is basically like telling people that their parents raised them wrong. It is a huge cultural change.' Dennehy says Intellipedia, which runs on secure government intranets and is used by 16 US intelligence agencies, was started as a pilot project in 2005 and now has approximately 100,000 user accounts and gets about 4,000 edits a day. 'Some people have (supported it) but there's still a lot of other folks kind of sitting on the fence.' Dennehy says wikis are 'a challenge to our culture because we grew up in this kind of "need to know" culture and now we need a balance between "need to know" and "need to share."' A desire to compartamentalize information is another problem. 'Inevitably, every person, the first question we were asked is "How do I lock down a page?" or "How do I lock down a page so that just my five colleagues can access that?"' The growth of Intellipedia has so far largely been fueled by early adopters and enthusiasts says Chris Rasmussen, a social-software knowledge manager and trainer at the National Geospatial Intelligence Agency. 'We are struggling to take it to the next level.'"

31 of 102 comments (clear)

  1. Posting by c00rdb · · Score: 2, Funny

    Posting to undo accidental mod

    1. Re:Posting by Anonymous Coward · · Score: 3, Funny

      > Posting to undo accidental mod
      Let's think about that. You're the first post. Who did you mod?

      This is mysterious. I'm guessing there's some steganographic message here about a sting axe and the Talmud.

  2. Login information by Alystair · · Score: 4, Funny

    Huh, seems I've lost my Intellipedia credentials, anyone feel like sharing their account?

    1. Re:Login information by Alystair · · Score: 2, Funny

      Scratch that, I logged in under Dick Cheney. His password hint was "but I swear it was in self-defense"

  3. Kind of Surprising by oodaloop · · Score: 4, Insightful

    CIA is about the last agency I'd suspect of trying this. I use Intellipedia at work, and have been trying to advocate its use more, but like TFS said, most people in the IC talk about "need to know", not "need to share." There's a lot of products that really should just be pages on Intellipedia, like biographies on important people, but instead are powerpoint slides on someone's hard drive. Meanwhile, multiple commands are tracking the same people but aren't sharing info on those bios. I think we'll see more progress on this as senior leadership move out and people who grew up on Web 2.0 move up.

    --
    Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
    1. Re:Kind of Surprising by Anonymous Coward · · Score: 2, Interesting

      CIA is about the last agency I'd suspect of trying this. I use Intellipedia at work

      That's interesting. You apparently had no idea that CIA started, funded, and makes far more edits than any other intelligence organization? Maybe you should know a little more about the tools you use before spouting ridiculous comments.

      People like you were one of the prime reasons I left intelligence. It was so damn tribal. You ever try taking a look at what agencies make the most changes to wikipedia--take a look at the specific updates by a couple agencies in specific (defense, satellites mostly). Those two like to complain about cia the most, yet when you look at what content they upload, a very large percentage is just old intranet homepages ported over to a wiki...same stovepipe, same protection of data, etc. Of course the easiest thing to do is not work on IMPROVING analysis and IMPROVING data collection, but to bitch about other government employees.

      Additionally, it's all great for the people who spend all day hanging out in the jabber talk channels to brag about number of edits, etc, but why don't you share what percentage of edits are done to users' homepages? How many hours spent designing new badges and updating their homepage pictures. (A certain people mentioned the in summary above are infamous in the for how much time he spends updating his personal page, and uploading new pictures and articles about himself).

      Need to know is about compartmentalization and saving lives, not about an inter-agency pissing match.

    2. Re:Kind of Surprising by oodaloop · · Score: 2, Informative

      First of all, the CIA has a terrible reputation within the IC for not sharing info even with those who need to know, regardless of how many edits they make to Intellipedia. They demand everyone give them info, and return nothing. I've worked with them a few times directly, and they are the absolute worst at stove-piping. In fact, I have not heard a single positive comment about the CIA from anyone not at the CIA. And I actually work on a project devoted to sharing info throughout the IC, and CIA isn't involved, while dozens of other intel agencies and other commands are. So keep bitching about other people bitching. And maybe you should get a clue yourself.

      --
      Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
    3. Re:Kind of Surprising by Moridineas · · Score: 5, Interesting

      See, that's the exact type of comment I'm talking about...you admit you didn't have a clue about how Intellipedia works or who has provided the most information to it, and then you go on a rant about CIA. I'm guessing you're defense from the words you use, because I've heard it all a thousand times before. Maybe time for some introspection in ALL parties of the IC. These kinds of pissing matches are riduclous and quite frankly DANGEROUS to national security and a waste of taxpayer money.

      "CIA reputation in the IC" ... "they demand" ... "absolute worst" ... "not a single positive comment"

      I absolutely stand by my tribal statement and I think you back it up pretty damn well. There's always a lot of jealousy, anger, and pettiness out there, and it frankly got unbearable. You just keep going propagating stories about how horrible CIA is and how everybody hates them (let me guess--you've worked in intel 1-3 years tops?) and then give yourself a big pat on the back for how you're improving work relations between IC agencies by hanging out on a chat channel and editing your intellipedia userpage.

    4. Re:Kind of Surprising by Moridineas · · Score: 4, Funny

      And now I'm only semi-AC! :-P

    5. Re:Kind of Surprising by oodaloop · · Score: 4, Interesting
      I've worked in the IC for 12 years now, and have worked directly with the CIA more than once. I've seen their stove-piping firsthand and had to deal with their demands and their refusal to share what we needed for crucial operations. I was the one giving info we had to them, and they were the ones being tribal and not sharing just for the sake of not sharing. When asked a question, these clowns would all look at each other, one would shake their head, then they would say No, they didn't have anything, when it was obvious they did and obvious we had a need to know. And this is not uncommon behavior from them. I'd love to share more war stories, but I'm kind of limited on what I can say here.

      then give yourself a big pat on the back for how you're improving work relations between IC agencies by hanging out on a chat channel and editing your intellipedia userpage

      OK, troll, I never said anything about a chat channel or what if anything I personally edit. Read my posts. Or better yet, get the aforementioned clue.

      --
      Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
    6. Re:Kind of Surprising by Moridineas · · Score: 2, Interesting

      Like I said the IC needs some major introspection in ALL of its part. I quite frankly find your very obvious anger and loathing very unfortunate. When you go around trashing your fellow-IC mates, I absolutely do have a problem with that. Like I said--I quit, I didn't like the job and I didn't like the tribalism. I've never once claimed CIA is perfect on anything...far from it. The sorry bottom line is this...how many people work in the IC? I think that's technically classified and I don't really know, but let's say 100k+ for the hell of it. Some people are going to get shafted. You can't have that many people all happy and all having equal input. IMHO there's far too much duplication of effort, and my solution would be to fire the majority of people.

      I know your organization always feels shafted, and maybe it shouldn't be--I know. When I talk about tribalism, it DOES go both ways, because your org has a certain reputation as well (if you're where I'm guessing you are). I actually have several friends who started at your place several years after I started my job...would you believe that things on a personal level got strained after they started? It's that fucking ludicrous.

      I can tell you one thing, and I'm absolutely serious about this. If you really want to be part of changing things, maybe you should stop being so partisan about your organization and so slanderous of cia. Who cares if you have valid points, it's utterly unprofessional and does nothing but REINFORCE tribalism on both sides. You can help take one of the first steps by not being an ass to people with the same job as you, regardless of how they act...

      OK, troll, I never said anything about a chat channel or what if anything I personally edit. Read my posts. Or better yet, get the aforementioned clue.

      So you're saying you DON'T use jabber chat and DON'T edit your iped userpage?

  4. Re:What happens when it's hacked? by oodaloop · · Score: 5, Informative

    No, it's for anything up to the classification of the network, and this resides on Secret and Top Secret networks. It's no more dangerous than the terabytes of classified information that already reside on these intranets.

    --
    Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
  5. I love it by Stormcrow309 · · Score: 2, Funny

    Well cited, very informative. I love it. Hey, what is with the helicopter over the hou0u8409ulksfd['OQ#([No Carrier]

    --

    In God we trust, all others require data.

  6. Re:Intellipedia surfaces on a laptop... by oodaloop · · Score: 4, Informative

    It's classified information on classified networks. We've been doing this for ages, so it's not like we don't know how to handle it. USB ports are closed off on classified machines, distribution is limited, and the only people how have access are those who go through rigorous background checks. The checks in place to prevent unauthorized disclosure have worked in the past and there's really nothing different about this. What's the problem?

    --
    Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
  7. Re:What happens when it's hacked? by jimbolauski · · Score: 2, Interesting

    The way that much of the info is protected is that networked computers containing classified info are encripted which makes hacking them usless, also USB ports are disabled along with all other writing devices. I'm by no means saying that it would be 100% secure but you will always give up security once you start adding users.

    --
    Knowledge = Power
    P= W/t
    t=Money
    Money = Work/Knowledge so the less you know the more you make
  8. Intellipedia is not domestic... by Anonymous Coward · · Score: 5, Informative

    You can't store information on American citizens in that kind of network. It's not a "database on 10's of thousands" of people. Think of it more as short useless summary articles on topics like Iraq, Afganistan, insurgent groups, etc. No domestic info at all, by design.

    Additionally, Intellipedia is TS (well, there's a TS version that is used primarily, and a SECRET version that is not used nearly as much), but not SCI (meaning, none of the really high level intelligence. TOP SECRET is _fairly common_ access). If somebody is able to read Intellipedia as a spy, you've got much bigger problems that any information they would get from Intellipedia. A later post whined about compartmented information--there is NO compartmented information on Intellipedia.

    Also, Chris Rasmussen is the genius who is trying to introduce twitter to the intelligence analysis community. Apparently he wants to reduce the productivity of intel even further!

  9. Where do I get the gargoyle kit? by arcsimm · · Score: 2, Funny

    I could make plenty of Kongbucks uploading to the CIC datab-- err, Intellipedia.

  10. Re:Intellipedia surfaces on a laptop... by sweatyboatman · · Score: 4, Insightful

    Thank you (and many others on these boards) for distributing the FUD.

    As I hope we all have learned by now, information that is "compartmentalized" is far less valuable. Little bits of data from disparate sources can reveal patterns that those gathering the intelligence would miss.

    And IMHO, paranoia about employees "stealing" information should not stand in the way of increasing the efficiency of intelligence gathering and analysis.

    --
    It breaks my pluginses, my precious!
  11. The perfect slashdot answer by Eevee · · Score: 3, Insightful

    Technically precise and totally misses the point. It's not that they can't lock down the information, but rather they want it easily available to everyone on the classified network.

    1. Re:The perfect slashdot answer by nobodylocalhost · · Score: 4, Interesting

      Sort of. IMHO it does provide a good deal of service. Although the information is locked down, you still have the link relations, further more, you can find out who has which piece of information. Requesting for that information shouldn't be too hard. That's the whole advantage wiki provides the intelligence community. You can link different pieces of information and find relationships between them. So in the old school way, you don't really know who has what, so you run around and ask until you find out. Using wiki, you can follow a chain of leads via links until you hit a stop, then you send an e-mail, get access, and move on. I think "need to know" is a tried and true method as when ever there are leaks in the intelligence community people tend to end up in prison or disappear. ACL provides the perfect balance between "need to know" and "need to share"

      --
      Where is the "Ignorant" mod tag?
  12. Re:Intellipedia surfaces on a laptop... by Icarus1919 · · Score: 2, Informative

    Btw, I hate to be a nazi, but it's fell swoop and not well swoop. Fell as in deadly.

  13. IAAIU by Anonymous Coward · · Score: 5, Interesting

    IAAIU - I Am An Intellipedia User.

    It's not connected to the Internet, and it handles compartmentalized information quite well, thanks. It's actually been quite incredible watching it "grow up" over the past few years. It's also not plagued by the problems that most people associate with Wikis - astroturfing, self-made experts, anonymous contributions - and sure, you will have people with special "pet" pages, it is because they are, in fact, the acknowledged expert and have a vested interest in making sure that the information on the page is as correct as possible.

    Imagine Wikipedia made entirely of subject matter experts who have verified credentials and identities. Yeah. It's rad.

  14. Re:What happens when it's hacked? by yerktoader · · Score: 4, Informative

    For starters, USB devices are no longer allowed on any DOD networks, due to a worm appearing on unclassified military networks(separate from the classified networks).

    Second, Intellipedia is separated by classification of the given network, and is not on a single network. So the data may be important, but does not necessarily constitute "exceptionally grave damage" if leaked.

    Third, it's a lot of data so unless a spy or mole was only taking certain entries it would be difficult to take all of it not only in one drive but at once.

    Fourth, since the intelligence community is warming to it(yes, sometimes some of them are bumbling idiots), analysts have muddled the concept of Intellepidia, written reports and debated the subject with leadership. If it was such a terrible idea it would have gotten the axe by now.

    Fifth, stealing data from outside a classified DOD network is terribly hard. Having a clearance means that the DOD thinks a given person is trustworthy, so unless a person decides to become a spy there is no way it's getting out.

    Also, Intellipedia covers a multitude of subjects, not just people.

  15. Comment removed by account_deleted · · Score: 3, Insightful

    Comment removed based on user account deletion

  16. Re:Intellipedia surfaces on a laptop... by Jah-Wren+Ryel · · Score: 2, Interesting

    It's classified information on classified networks. We've been doing this for ages,

    Sounds like it is classified information from many different programs on a single classified network, in a single database. We definitely have not been doing THAT for years.

    Even if you want to sneaker-net information from one program's classified network to another program's classified network it requires a bunch of "security logistics." You might get lucky and after a year or two get all the security officers involved to come up with a plan to connect the networks of a handful of programs, as long as there was still significant access control (like no cross-program accounts without need to know vetting and specific inter-connect points with limited functionality - like file-drops but no end-to-end tcp/ip).

    --
    When information is power, privacy is freedom.
  17. Re:Intellipedia surfaces on a laptop... by oodaloop · · Score: 2, Informative

    Sounds like it is classified information from many different programs on a single classified network, in a single database.

    No, it's two different wiki pages in two different classified networks that are not connected. Moving info from one to the other is no different than moving it in the past. Just like Wikipedia, it's a website on a network.

    --
    Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
  18. Comment removed by account_deleted · · Score: 3, Funny

    Comment removed based on user account deletion

  19. Re:Intellipedia surfaces on a laptop... by Jah-Wren+Ryel · · Score: 2, Insightful

    No, it's two different wiki pages in two different classified networks ... it's a website on a network.

    Which is it? Different websites on different networks or a website on a network?

    If its the former, then what's the improvement and why the reported worry that the first question from "everyone" is how do they control access?

    --
    When information is power, privacy is freedom.
  20. Re:Intellipedia surfaces on a laptop... by MikeBabcock · · Score: 2, Insightful

    Its not simply FUD. Increased efficiency for data retrieval rubs both ways. If its easier to get data out of the system for the good guy, its easy to get data out of the system for the turn coat.

    Yes, its probably a great idea to make a lot of intelligence data easier to access in general, and I'll assume the system fully logs all dat accesses and makes note of unnecessary information retrievals.

    --
    - Michael T. Babcock (Yes, I blog)
  21. Re:What happens when it's hacked? by TheModelEskimo · · Score: 2, Funny

    Tell me about it. My terminal at Langley doesn't even HAVE a USB port. It's got a 3.5" floppy drive and this old 21" CRT. About the only perk is that I have the room all to myself and I get this cool chair that kind of swings out without touching the floor.

    brb, there's some sort of noise in the a/c duct

  22. Re:What happens when it's hacked? by infolation · · Score: 2, Funny

    Presumably CIA employees know about things like watermarking

    That would be waterboarding