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Microsoft Changing Users' Default Search Engine

BabyDuckHat writes "Cnet's Dennis O'Reilly caught 'Windows Search Helper' trying to change his default Firefox search from Google to Bing. This isn't the first time the software company has been caught quietly changing user's preferences to benefit its own products."

37 of 389 comments (clear)

  1. Once more with feeling by Nefarious+Wheel · · Score: 5, Insightful

    This is on the exact same track as the behaviour that brought them their first major antitrust suit. Perhaps the Bing switch is "an essential part of the operating system". Bunk.

    --
    Do not mock my vision of impractical footwear
    1. Re:Once more with feeling by seekret · · Score: 5, Funny

      I'm sure they'll find some way of avoiding any type of legal problems, they always do.

    2. Re:Once more with feeling by Brian+Gordon · · Score: 4, Interesting

      It's already hard enough to switch to Google. Why is the most popular search engine at the bottom of the list? Could it be that it's weirdly labelled "Google Search Suggestions" unlike the very clear "Bing Search"? I thought that addon was just the suggestions the first time I saw it. If Google had started at the top then it would easily float there. Microsoft probably buried it so the Most Viewed providers would get viewed more and stay at the top.

    3. Re:Once more with feeling by Anonymous Coward · · Score: 5, Insightful

      Well I made the cardinal sin of reading the article. There is no proof and what he "found" was irrelevant. He said the warning came up about when he booted. Guess what? When you boot ALL the services that are installed and set to auto-start do something - they START. Microsoft didn't do this; at least you sure can't prove it by this idiot. He most likely has some stupid malware/spyware/crapware installed that did it. Shoot, you can post any poorly researched crap on the web these days and people will link to it as long as it says "MS is teh evil".

      I need to have Digg's "OK this is lame" to bury this article.

    4. Re:Once more with feeling by Anonymous Coward · · Score: 5, Informative

      If you actualy read the article, he admits he doesnt know what was trying to change the default search provider, or what it was being set to. All he knows is his google toolbar said a change was being made.

      Any atribution of this action to Microsoft, or that the provider was being set to Bing are suppositions - there is no evidence of that provided.

    5. Re:Once more with feeling by gstoddart · · Score: 4, Insightful

      If you actualy read the article, he admits he doesnt know what was trying to change the default search provider, or what it was being set to. All he knows is his google toolbar said a change was being made.

      Also, if you look at the timestamps, the Search shows up at 7:41:27.

      The oddly named "gupdate1c99e2ec" below it (as in "Google Update" maybe?) fired off at 7:41:26 -- precisely one second before it.

      Maybe he should be looking at items before that "gupdate" item to see what happened before that.

      (Now, I've had MS change my default browser before -- I'm just not convinced that what he's got shown matches what he saw.)

      Cheers

      --
      Lost at C:>. Found at C.
    6. Re:Once more with feeling by gmagill · · Score: 5, Insightful

      Yes, too bad it couldn't be modded "Sarcastic" And how many times have they even prevailed? Near constant litigation is just a cost of doing business, eh?

    7. Re:Once more with feeling by fullgandoo · · Score: 5, Informative

      Still better that Safari on Mac which doesn't allow anything but Google as the search engine.

    8. Re:Once more with feeling by jamstar7 · · Score: 4, Funny

      I ain't illiterate, you insensitive clod!! I SEEN my parents get married!

      --
      Understanding the scope of the problem is the first step on the path to true panic.
    9. Re:Once more with feeling by Le+Tmraire · · Score: 5, Insightful

      You are clearly not European. There have been many antitrust suits in the past by the European commission against European companies. The problem is that building up a case costs a lot of time. The recent antitrust suit against Microsoft was started in 1998, with a first ruling in 2003. Just to give you some kind of perspective.

    10. Re:Once more with feeling by uglyduckling · · Score: 4, Informative

      I think you have been misinformed.

    11. Re:Once more with feeling by somersault · · Score: 4, Interesting

      Nobody would care about MS having a monopoly if they actually made the best software. Or if they released all their software for free, as Google does.

      --
      which is totally what she said
  2. Really? by Beatlebum · · Score: 5, Funny

    That's most surprising.

    1. Re:Really? by nabsltd · · Score: 4, Informative

      Actually, Microsoft released a new version that can be uninstalled or disabled using the standard Firefox Add-Ons UI.

      But, the first version was pretty easy to uninstall...it took me about two minutes after the Firefox restart that highlighted the new add-on to find the registry entry (somewhere under the Mozilla key in the Software hive) and delete it.

  3. BING by penguin_dance · · Score: 5, Funny

    BING = But It's Not Google

    --
    If you've never been modded as "flamebait" or "troll," you've never tried to argue a minority viewpoint here!
    1. Re:BING by Anonymous Coward · · Score: 5, Funny

      Bing Is Not Google

      recursive

  4. Wrong Summary! by hrieke · · Score: 4, Informative

    Tim,

    Please read the story yourself;
    It's not Firefox that Vista tries to change but IE8. Google's toolbar caught the action in IE8 and alerted him to the change. He then said that there was no alert option offered in Firefox's Google toolbar.

    --
    III.IIVIVIXIIVIVIIIVVIIIIXVIIIXIIIIIIIIVIIIIVVIIIV IIVIIIIIIVIII...
  5. Re:Surprise surprise... by Brian+Gordon · · Score: 5, Insightful

    You mean like Apple slipping their browser software in with security updates?

  6. Too late. I already switched my default. by Queltor · · Score: 4, Insightful

    There are some things Google does very well. Others, not so well.

    I'm using Bing now to see if I like it. It's like UNIX. It's like non-Apple MP3 players. I'll give the underdog a try so I don't have to be part of the herd. Besides, most popular doesn't always mean best.

  7. Re:Google Owns Search by Brian+Gordon · · Score: 4, Insightful

    I doubt they would even notice anything different. They look for a box to type in words and blue text to click. And Bing's copycat style confuses even somewhat savvy users.

    Watch this and you'll see what I mean. People think Google is a web browser. They probably think Bing is part of Internet Explorer. And I'm sure the overwhelming majority of users have no idea they can change their default provider, or even what that means.

  8. Google does it too by LotsOfPhil · · Score: 5, Informative

    Picasa defaults to change your IE search to Google.

    --
    This post climbed Mt. Washington.
  9. Re:Surprise surprise... by lostmongoose · · Score: 5, Informative

    Indeed, also making itunes an optout insted of optin when doing quicktime updates on a windows machine that has no itunes installed.

  10. Parent does have a point... proof? by Animaether · · Score: 5, Insightful

    The guy got this warning when he booted up his computer - then mentions that he didn't give permission to any search engine change. What, after he booted up? I guess not. Perhaps he did so before he shut it down? Perhaps he did so several days ago and whatever he installed* told him that the system would need rebooting to finish installation, and he ignored it (like most people).

    * I'm saying "whatever he installed" because I'm looking at my Vista Business N 32bit install with Internet Explorer 8 (upgraded from 7 a day or two back), and..
    - Google is still (it was in IE7) my first-listed search provider
    - I can find no "Windows Search Helper" service (there's a "Windows Search" service; different thing, presumably)
    - I can find no "Windows Search *anything*" in IE8's Add-ons list.

    Hitting Google with "Windows Search Helper" yields the story and... well.. supposed anti-malware sites that are ever-so-useful in telling me what it is or where it comes from (sarcasm.)

    So for all we know, he installed.. who knows what, something.. and that something may very well have asked him if he wanted to change the default search to Bing.

    I wouldn't put it past Microsoft to do something like this.. but as of yet, my Vista machine isn't showing any evidence of it; nor does the article.

    'course the other part of the article is 'sane'.. letting the google toolbar (if you have that installed anyway) make sure that your default search is Google if you're so-inclined as to have two search fields with the same provider (if I installed it, I'd set the IE8 one to Bing and leave the Google Toolbar one to Google, but that's me... then again, I tend to use Firefox), seems like a pretty good precaution to take.

  11. There's no proof... by Ceseuron · · Score: 4, Insightful

    I know I'll probably get modded as a troll for this, but the article doesn't offer any actual evidence that Microsoft is changing search engine preferences without users knowing it. Even the author himself doesn't say that there's conclusive evidence. He writes in his article:

    "Vista's Event Viewer identified the Windows Search Service as the likely source of the attempt to change my search default."

    and

    "Well, I can't prove it based solely on the Event Viewer logs, but it's safe to say the search service is the prime suspect."

    The author of the article doesn't bother to conduct any meaningful research into the purpose of the Windows Search service or what it actually does. Now I'm all for throwing the punches at Microsoft for the stupid crap they pull and I wouldn't put it past them to do something shady and underhanded like this. However, this article is little more than the rambling conjecture of a computer illiterate who can't tell the difference between a system service and an online search engine. If you're going to post articles about the devious, dirty deeds of Microsoft at least have the common sense to post articles with at least some level of truth behind them.

  12. Re:Also installing unwanted Firefox extension by 0123456 · · Score: 4, Funny

    Fortunately the .Net runtime installer crashes every time it tries to update my Windows machine, so I don't have this problem :).

  13. Re:So... by sexconker · · Score: 4, Insightful

    But it takes a 6 year old to read the article and find out that the story is bullshit.

  14. Re:So... by X0563511 · · Score: 4, Informative

    Google's antitrust is because of a book deal, not search market tomfoolery.

    Completely different playground.

    --
    For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
  15. Re:Microsoft still doesn't get it and never will by Liquidrage · · Score: 4, Interesting

    If you're looking for video's I can't imagine using any other search engine then Bing right now. They're better at searching youtube then youtube is, and in a much friendlier manner.

    For stuff other then videos, yeah, Google is king and will be for a loooong time.

  16. Re:Want more ad money? Bash Microsoft ! by Dunbal · · Score: 4, Insightful

    What happened to the geeks to could reverse engineer executables and actually point to the specific CPU instruction that actually did it?

          That sort of died out when video drivers hit 80MB, printer drivers hit 40MB, OSes hit 2+GB and god knows how many MB of bloated code are needed to switch a default search engine. I'd say at least 15MB. No one can be bothered to sift through all that shite anymore. It was easy when programs were 16k.

    --
    Seven puppies were harmed during the making of this post.
  17. Re:Surprise surprise... by Thornburg · · Score: 4, Informative

    And putting all Apple apps back onto the desktop and at the top level of the Windows start menu every time you upgrade, irrespective of where you'd tidied the previous version up to.

    I can agree with GP and GGP complaint v. Apple, but this one here, that applies to like 90% of applications. They check the default locations for the icons, if not found, it puts them there. Does that behavior suck?--Yes it does, but it's nowhere near an "Apple" problem. It's universal.

  18. Re:Surprise surprise... by discorob3 · · Score: 4, Informative

    dont use quicktime! in the very rare instance that you need quicktime you could use quicktime alternative... http://www.free-codecs.com/download/quicktime_alternative.htm

  19. I strongly disagree by Animaether · · Score: 4, Informative

    This isn't Windows - it's entirely up to the installer author whether or not to create icons (desktop, start menu, start menu favorites, quick launch bar (yeah, there's more...)).

    Most installers give you the option to install them or not. Okay.. most -older- installers do. Ever since 'usability experts' decreed that users want -less- choice, things just get tossed everywhere, whether you like it or not. More user-friendly to have 20 icons in the quick launch bar, apparently? whatever.

    But even if you don't give that option - there's no reason the installer can't detect whether the user removed the icons -after- installation when you're installing an update.. and just not re-install them (or prompt the user).
    It might not be able to easily figure out -where- a user relocated icons, if that's what they did, but presuming you're only upgrading and not changing anything, those old icons (shortcuts) should still work just fine from wherever the user put them.

    The only reason most installers don't is per that usability stuff. Say you removed the icon for QuickTime, now you install the update, so you expect to have QuickTime available... but you search and search on your desktop (as the layman you are), and.. no QuickTime icon. "Did something go wrong during installation?", you might ask yourself, and re-install again. Still no icon. So poste hate-mail in a forum and give Apple some bad press; even though it'd be your own fault, as you decided at some point in the past that you didn't want that icon.

  20. Re:Google Owns Search by ozmanjusri · · Score: 4, Interesting
    Bing's copycat style confuses even somewhat savvy users.

    They haven't just copied Google either.

    The Bing Travel page is almost a pixel-perfect copy of the Kayak travel site.

    It seems imitation is the strategy of the Bing team.

    --
    "I've got more toys than Teruhisa Kitahara."
  21. This is relatively innocuous, compared to by melted · · Score: 5, Insightful

    This is relatively innocuous, compared to the thing everyone seems to be missing - namely, IE8's default setting due to which (if you don't disable it during install) it will send all your search queries, browsed page URLs (except in HTTPS mode and on the intranet) and a few other bits and pieces of data to Microsoft for the purpose of "providing you with related sites". Of course the real purpose is to collect data to feed to Bing and adCenter.

    This is why Sergey Brin is running around scared, and this is why Google is releasing their own browser in a hurry (it too sends all your browsing data to Google, for the same purposes).

    You see, IE still has something like 70% marketshare, and all that browsing pattern data is hugely useful for things like:
    1. Discovering new sites not yet within the crawl graph
    2. Improving relevance of search results
    3. Fighting spam
    4. Establishing true popularity metrics for web resources.
    5. Extracting behavioral information for the purposes of ad targeting.
    6. Establishing (through correlation with a truth set) your gender, race, ethnicity, age, income bracket and preferences (for ad targeting, too).
    7. Geolocation
    8. Etc, etc.

    This means MSFT now has ginormous amounts of data it didn't have before, and it can sic their PHDs on it and "fucking kill Google". It is no coincidence that they pushed IE8 as a "mandatory" update. I will not be surprised in the least if within a year Bing has substantially higher relevance than everyone else.

    Google has no answer to this, short of paying Mozilla a ton of money to embed the same thing into Firefox. Since this pretty much amounts to spyware, I doubt Mozilla will go for it.

  22. Poor Microsoft is just misunderstood. by Anonymous Coward · · Score: 4, Insightful

    Microsoft is not bad, it is just misunderstood.

    People think that Microsoft is a computer company that is abusive. But that's not true. Microsoft is an abuse company that uses computer equipment as a means of delivering abuse. Seen in that way, Microsoft is completely successful at what it tries to do.

    (I am not liable for any damage displaying this opinion causes to your monitor.)

  23. Lies, damn lies, and statistics by gsasha · · Score: 5, Insightful
    It is of course possible to formulate the selection criteria so that Google will come extremely unprominently shown somewhere at the bottom. Which Microsoft did in this case, quite successfully.

    I actively tried to switch the default search engine to Google, and guess what, it was hard to find even knowing what I'm looking about.

    If I was Google, I'd file an antitrust petition against this NOW.

  24. Redirect Bing to Google by Nishi-no-wan · · Score: 4, Interesting

    I've had msnbot rejected from my site for many years. The just under a year ago I get a request from someone working for MSN Live Search asking to remove the block from robots.txt. I said, "no" and gave her the short version of my falling out with Microsoft (just the 1995 to 1998 subset).

    Then I started getting hits from Bing. Their support site only mentioned msnbot gathering information, so how did my site get index? Well, this had to stop.

    So, I wrote a filter that would redirect anything with a REFERER from bing.com to google.com with the same search query. After running for a few weeks now, I see that some IP addresses never return, but most come back from Google - often with more specific search queries than the first time. I still haven't heard a word from the confused Bing users about it, though. So I'm guessing that it works well for keeping the completely clueless out.